50
Appendices
Problem
Probable Cause
Solution
Unable to start
firmware upgrade with
the SABRE™ RANGER
terminal.
The Ethernet cable has come loose.
Ensure the Ethernet cable is securely connected.
Perform firmware upgrade after restarting the
SABRE™ RANGER terminal.
Time out when
transferring file to
SABRE™ RANGER
terminal during
firmware upgrade.
Fail to transfer file to
the SABRE™ RANGER
terminal during
firmware upgrade.
Incorrect upgrade package/file is
selected.
Ensure the correct upgrade package/file is
selected. Perform firmware upgrade after
restarting the SABRE™ RANGER terminal.
The SABRE™ RANGER
terminal is registered
to the network but fails
to make any voice call
or data connection.
The stored GPS co-ordinates is
outdated if the SABRE™ RANGER
terminal is not used for a few days
or the GPS position is not matching
with the current geographic
location (this is true especially if
the terminal was moved from one
location to another location.
Turn on SABRE™ RANGER terminal and select
New GPS to obtain new GPS co-ordinates. Point
SABRE™ RANGER terminal to the appropriate
direction with a clear view to the open sky.
If the SABRE™ RANGER terminal is placed at an
obstructed open area, it is recommended to
level the SABRE™ RANGER terminal horizontally
with an unobstructed view of the sky.
