49
Appendices
Problem
Probable Cause
Solution
SABRE™ RANGER
terminal fails to turn
on, or functions
intermittently.
Multi-function cable not connected
properly to the SABRE™ RANGER
terminal.
Turn on SABRE™ RANGER terminal using the
power from the mains via the power adapter.
Power adapter output connector on
the multi-function cable has come
loose.
Check that the adapter output connector on the
multi-function cable is properly connected.
The power adapter (AC adapter) is
not plugged in properly.
Check that the power adapter is plugged in
properly.
The power adapter (AC adapter) has
no power from the AC outlet.
Move the AC cord to a different outlet, check for
a line switch or tripped circuit breaker for the AC
outlet.
The power adapter (AC adapter) is
faulty.
Try using a different power adapter.
SABRE™ RANGER
terminal fails to obtain
a GPS co-ordinates.
Extend GPS co-ordinates acquisition
time. (Up to 10 minutes.)
Re-orientate the position and adjust the
elevation of the SABRE™ RANGER terminal to the
appropriate direction with a clear view to the
open sky.
If the SABRE™ RANGER terminal is placed at an
obstructed open area, it is recommended to
level the SABRE™ RANGER terminal horizontally
with an unobstructed view of the sky.
SABRE™ RANGER
terminal is unable to
receive a signal or the
signal that is received
from the BGAN satellite
is weak.
The SABRE™ RANGER terminal is
not aligned in the direction of the
BGAN satellite.
With the help of a compass and using Web
Console, ensure that the SABRE™ RANGER
terminal is pointing towards the direction of
the BGAN satellite. Re-orientate the position
and adjust the elevation of the SABRE™ RANGER
terminal to receive maximum signal strength.
Presence of obstructions between
SABRE™ RANGER terminal and the
BGAN satellite.
Ensure that there are no obstructions between
SABRE™ RANGER terminal and the BGAN
satellite.
Appendices
Troubleshooting
