Wärtsilä JOVYSTAR COMPACT M
BAX 5480
- 7 -
4 Factory Warranty
The factory warranty provided by Wärtsilä JOVYATLAS EUROATLAS GmbH is subject to the terms
indicated below.
Validity
a) The present warranty terms only apply to the UPS systems manufactured by JOVYATLAS and
to their storage batteries, when supplied by JOVYATLAS.
Duration
a) The factory warranty provided by Wärtsilä JOVYATLAS EUROATLAS GmbH has a validity of
12 (twelve) months from the startup date of the UPS. The warranty expires at the latest 18
(eighteen) months from the purchasing date (invoicing).
General conditions
a) The execution of one or more repairs within the warranty time will not alter the original expiry of
the warranty.
b) If a unit is faulty and/or damaged within the time frame covered by the warranty, it will be
repaired or replaced with an equivalent or similar product.
Costs
a) The warranty covers all the costs resulting from repairs and/or spares to restore the correct
operation of the product covered by our factory warranty.
b) All other costs, particularly shipping costs, travel and accommodation costs for the service
personnel of Wärtsilä JOVYATLAS EUROATLAS GmbH for on-site repairs, as well as costs for
the customer’s own employees, will not be covered by the factory warranty and will be charged
to the end customer.
c) In case of service performed following a call made by mistake, or in case our technicians incur
extra time and/or costs due to the site inaccessibility or due to work interruptions required by the
customer, such costs will be invoiced.
Modes required
a) In the event of a fault covered by the warranty, the customer shall notify Wärtsilä JOVYATLAS
EUROATLAS GmbH in writing of the occurred fault, providing a short description of the fault.
b) The customer shall also provide documents showing the validity of the warranty
(receipt/purchasing invoice with serial number of the product – report indicating the start-up
date).
Service at the installation site
a) During preventive maintenance visits or emergency service, access shall be ensured to the
installation site, and the device shall be made available in order to ensure maintenance or repair
with no waiting time.
b) During the intervention, the customer’s representative must attend service operations at the
installation site, so that he/she may operate the control devices outside the equipment.
