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VoloFone™ VF100

User Manual

Copyright © Vololink Pty Ltd 2006-08

V1.1 Jan 2008

Page 36 of 50

Event Log

To view the

Event Log

select

System

followed by

Event Log

in the Navigation panel - the Event Log

page appears:

Events are displayed in groups of 20 items. Use the Back/Forward keys (see below) at the bottom of the
page to move through the Event Log.

Move to the first page of the Event Log.

Move to the previous page of the Event Log.

Move to the next page of the Event Log.

Move to the last page of the Event Log.

If you lodge a support request you may be asked to view the Event Log to assist in diagnosis.

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Summary of Contents for VoloFone VF100

Page 1: ...VF100 Fixed Wireless Terminal Voice SMS Internet ...

Page 2: ...a Network 11 Power Supply 11 Setting up the VoloFone VF100 12 VoloFone VF100 Location 12 Connecting the VoloFone VF100 to a Computer 12 Preparation 12 Checking the Connection 13 Voice Services 15 VoloAdmin 15 APN Access Point Name 15 The Test Button 15 SIM 16 Power on PIN Lock 16 Change PIN 17 PUK Personal Unlocking Key 18 WAN 19 Configuring the APN Access Point Name 19 Configuring PPP Authenticat...

Page 3: ...s 39 Reply to an SMS message 40 Forward an SMS message 40 Delete an SMS message 40 Creating a new SMS message 41 Adding new entries to the Contacts page 41 Editing an entry in the Contacts list 42 Deleting an entry in the Contacts list 42 Saving a Draft Copy of a Message 42 Sent Messages 43 Troubleshooting 44 Unable to Access VoloAdmin 46 No Internet Access 46 Telephone Service not available 44 No...

Page 4: ...nk Pty Ltd and is copyright Other than for the purposes of and subject to the conditions prescribed under the Copyright Act no part of it may in any form or by any means electronic mechanical micro copying photocopying recording or otherwise be reproduced stored in a retrieval system or transmitted without prior written permission from Vololink Pty Ltd Product or company names are trademarks or re...

Page 5: ... polarity the positive red lead should go to the positive red battery terminal Radio Frequency Energy Your VoloFone VF100 is both a radio transmitter and receiver When the VoloFone VF100 is turned on it receives and transmits RF Radio Frequency energy The system that handles your call when you are using your VoloFone VF100 controls the power level at which your VoloFone VF100 transmits All VoloFon...

Page 6: ...tivated USIM card and power it up and in an area where there is 3G signal or GSM GPRS EDGE signal and the communications services will be instantly available Once the VoloFone VF100 has been connected and powered up the following services are available Voice Services The VoloFone VF100 provides the equivalent of a PSTN or fixed line connection via the 3G mobile network Just plug in a standard anal...

Page 7: ...onnection Internet How to use the VoloFone VF100 as your Internet connection SMS How to use the VoloFone VF100 to send and receive SMS messages As with computers there is a lot of jargon and acronyms associated with wireless communications To make understanding this manual easier a Glossary of Terms is included For the technically minded a full Specification Sheet is included at the end of this ma...

Page 8: ...al the USIM slot shown below Front 2 Insert the USIM card with the cut corner facing the front of the VoloFone VF100 3 Gently press the USIM card into the slot You will feel a click as the card seats USIM shown fitted 4 Place the VoloFone VF100 back onto the base and push down to lock together Removing the USIM card Before attempting to remove the USIM card disconnect the power pack To remove the ...

Page 9: ...VoloFone VF100 See below for further information on resetting the VoloFone VF100 Resetting the VoloFone VF100 The unit can be reset at any time after the first LEDs sequence appears after a power cycle This is done by pressing and holding down the reset button use a paperclip to do this The VoloFone acknowledges the reset button press using its front panel LEDs 1 LEDs turn red first acknowledgment...

Page 10: ...EDs turn green more than 5 seconds and release the button before the LEDs turn red again less than 10 seconds 3 Clear the VoloFone VF100 flash memory Press and hold the reset button for a period of greater than 10 seconds until after the LEDs turn red again This will wipe the user area of flash memory which includes SMS messages and the Event Log This final action should be used as a last resort w...

Page 11: ...e signal strength indicator The following table describes the behaviour of the Signal Strength meter Status Signal Strength meter display Signal present Green 1 to 4 bars depending on signal strength Weak signal Orange 1 bar No signal present No display Mobile Network Connection The following table describes the behaviour of the Mobile Network Connection light Status Broadband Connection display S...

Page 12: ...nk light on the Ethernet LAN port Green solid Network traffic is detected Same functionality as the yellow Activity light on the Ethernet LAN port Green flashing Power Supply The following table describes the behaviour of the Power Supply light Status Power light display The VoloFone is running on the backup battery Red solid The VoloFone is running on the backup battery The reserve capacity has d...

Page 13: ...c If you experience poor Signal Strength an optional higher gain antenna may result in improvement Connecting the VoloFone VF100 to a Computer The VoloFone VF100 is connected to a computer using the Ethernet LAN port on the back of the unit and the Ethernet port on the computer Use a standard Universal Twisted Pair UTP network cable with RJ45 connectors for this purpose If the computer that you ar...

Page 14: ...ide both of these addresses Checking the Connection When the VoloFone VF100 has been connected and the above steps completed check that a connection exists between the VoloFone VF100 and the computer This is done by viewing the Green Link light on the VoloFone VF100 and computer LAN connectors They should both be lit and steady The next step is to connect to the VoloAdmin interface as follows Open...

Page 15: ...me admin Type the default Password password you can change this later Click the OK button the VoloFone Index page appears Click VoloAdmin the VoloAdmin Status page is displayed If the WAN State is Connected you are ready to use your VoloFone VF100 to surf the Internet If this is not the case continue by configuring the APN Access Point Name ...

Page 16: ...configure is APN Access Point Name If your VoloFone VF100 was purchased as a packaged unit including a configured USIM you do not need to configure the APN It is recommended that even if you have a pre configured unit you complete the next step and record the APN This is to save time obtaining it from your service provider in the event it is lost due to a configuration error or a reset some time i...

Page 17: ... time pcpack Three Three 3netaccess Vodafone Vodafone vfinternet au The rest of this section covers items that you may wish to view or change SIM To access the SIM options click SIM in the navigation panel the SIM page appears Use this page is to manage the function of the PIN From this page you can Enable Disable Power on PIN Lock Change the PIN If the Power on PIN Lock is disabled Change PIN is ...

Page 18: ...the telephone an intermittent tone instead of the normal dial tone Unlock the SIM using the telephone keypad by entering the PIN followed by then replace the handset 2 Connection to Broadband services is disabled To enable connection to Broad band services unlock the SIM using the telephone keypad described above or use VoloAdmin You can enter the SIM PIN in the Status SIM or Quick Setup pages of ...

Page 19: ...IN is now changed PUK Personal Unlocking Key If you enter your PIN incorrectly three times the SIM is locked and the following page is displayed You will need to contact your service provider to obtain the PUK for your SIM To unlock the SIM proceed as follows Enter the PUK in the editbox provided Enter a new PIN in the editbox provided Click the Apply button After a short delay The Mobile Network ...

Page 20: ...your server assigned IP address and Subnet Mask the IP addresses of your ISP s DNS Domain Name Server and the MTU Maximum Transmission Unit value set on your computer Traffic Statistics Shows the number of packets and bytes transmitted TX and received RX Configuration Allows you to define your ISP s APN You can also configure PPP Authentication See below for information on configuring the APN and ...

Page 21: ...r host uniquely identify itself using prearranged secure data known to both hosts This is in the form of a PPP Username and PPP Password pair To configure PPP Authentication proceed as follows Click the drop down list next to PPP Authentication see below and select Enabled then click the Apply button The page will update to include PPP Username and Password entries Enter the PPP Username in the ed...

Page 22: ...of the VoloFone VF100 IP Address and Netmask The IP Internet Protocol Address and Netmask of the VoloFone VF100 MTU MTU Maximum Transmission Unit value set on the VoloFone VF100 DHCP Server The status of the DHCP Dynamic Host Configuration Protocol Server in the VoloFone VF100 Traffic Statistics displays the following RX Packets and Bytes The number of data Packets and Bytes received TX Packets an...

Page 23: ...ients computers connected to the VoloFone VF100 The IP addresses are allocated from the predefined range of addresses defined on this page The default address range is suitable for most local networks The DHCP server allocates the IP address for the term of the Lease Time defined on this page The lease is the amount of time that an IP address is valid for a specific device If the lease expires and...

Page 24: ...ort on a private IP address inside a LAN from the outside via a NAT enabled router VoloFone VF100 When a computer on the Internet sends data to the public IP address of the VoloFone VF100 it needs to know how to manage the data Port Forward tells the VoloFone VF100 which computer on the local area network to send the data to To configure Port Forward select LAN followed by Port Forward in the Navi...

Page 25: ...warded NAT Port 80 The port number on the VoloFone VF100 to be forwarded Telephone To configure how the attached telephone works select Telephone from the Navigation panel the Telephone page is displayed Telephone Settings The following settings can be configured Volume This is the handset earpiece volume 1 quietest 4 loudest DTMF Dial Timeout Define the time from dialling to call setup This is th...

Page 26: ...o dial simply by lifting the handset This feature can be used as an emergency call facility To implement this feature Enable Default Dial using the drop down list then click Apply The page reappears with Default Dial enabled Enter the Default Dial Timeout and the Default Dial number The valid range for the timeout is between 2 and 10 seconds The default setting is 5 seconds ...

Page 27: ...f the documented services may not be available You can also configure Inbound Caller ID To display the Caller ID of an incoming call on a Caller ID capable handset Outbound Caller ID Own Number sending Call Waiting Call Waiting notification To enable disable these settings use the drop down list then click the Apply button Call Forwarding To configure Call Forwarding select Telephone followed by C...

Page 28: ...ward after defined number of seconds Forward Voice Calls when Phone is Not Reachable Phone Not Reachable Call Forward To enable any of these settings first enter a phone number to forward to use the drop down list to select Enabled and then click the Apply button To disable a setting use the drop down list to select Disabled and then click the Apply button Call Barring To configure Call Barring se...

Page 29: ...me Country To configure these settings use the drop down list to select the action enter the Password and click the Apply button You will need to obtain the password for Call Barring from your service provider Configuring Supplementary Services using the Phone Keypad Introduction Support of Supplementary Services is dependent on the cellular module USIM installed in the VoloFone VF100 and also on ...

Page 30: ...No Reply enable Forward Call when No Reply disable 61 number delay Flash where delay is 5 to 30 seconds 61 number delay Flash Forward Call when Not Reachable enable Forward Call when Not Reachable disable 62 number Flash 62 number Flash Call Forwarding Notes 1 If all voice calls are barred this will take precedence over all other settings 2 If Phone is Busy No Reply or Not Reachable is activated w...

Page 31: ...l in Waiting Flash2 Alternates between the calls Multiparty Call A call is in progress and there is another incoming call Flash2 to put current call on hold and pick up the incoming call then Flash3 to connect all calls Multiparty Call A call is in progress and you make another call Flash2 to put current call on hold make another call by Flash number when call is answered Flash3 to connect all cal...

Page 32: ...rmware Version The Version Number of the Firmware installed on your VoloFone VF100 Serial Number The Serial Number of your VoloFone VF100 IMEI The International Mobile Equipment Identity number A number unique to every GSM and UMTS mobile device in this case your VoloFone VF100 The IMEI number is used identify the device only it is not related to the SIM or the subscriber Under the System Settings...

Page 33: ...nabled for editing If you wish to control the time and date setting locally disable the NTP Server as follows From the drop down list select Disabled then click the Apply button the page will reload with the Date and Time fields enabled for editing Enter the current Date and Time Select your Local Timezone Offset from the drop own list Click the Apply button to save the settings Updating the VoloF...

Page 34: ...ancel or interrupt the firmware update Do not navigate away from this page until the update is complete After approximately 3 minutes the Firmware Update Complete page appears Click Restart to activate the updated firmware the Restart VF100 page appears From the Confirm Restart drop down list select Restart now and then click Apply The Restarting page appears prompting you to wait for 60 seconds t...

Page 35: ...It is good practice to Save your VoloAdmin configuration to a file so that it may be Restored at a later date if it is necessary to recover from a configuration error To do so proceed as follows Select System followed by Save Restore in the Navigation panel the Save Restore page appears Click the Save Configuration button A confirmation dialog appears Click the Save button ...

Page 36: ...he task To Restore a saved configuration Under the heading Restore Configuration click the Browse button a dialog opens for you to locate and select the previously saved backup configuration file Click the Restore Configuration button Do not attempt to cancel or interrupt this operation After the upload has completed it is necessary to restart the VoloFone VF100 for the restored configuration to t...

Page 37: ...ge appears Events are displayed in groups of 20 items Use the Back Forward keys see below at the bottom of the page to move through the Event Log Move to the first page of the Event Log Move to the previous page of the Event Log Move to the next page of the Event Log Move to the last page of the Event Log If you lodge a support request you may be asked to view the Event Log to assist in diagnosis ...

Page 38: ...hentication credentials LAN configuration etc The VoloFone VF100 User ID and Password will also revert to the default values of admin and password To restore the VoloFone VF100 to the factory settings select Factory Defaults from the Navigation panel the Factory Defaults page appears Select Yes from the drop down list Click the Apply button The VoloFone VF100 will restart Click Refresh when prompt...

Page 39: ...avigation panel the Restart VF100 page is displayed From the Drop down list select Restart Now Click the Apply button the Restarting VF100 page appears prompting you to Please wait 60 seconds then click refresh Click refresh to reload the page If JavaScript is enabled in your Web browser it is not necessary to click refresh to reload the page the refresh will happen automatically ...

Page 40: ...ozilla Firefox enter the address http 192 168 0 1 and press Enter to access the VoloFone VF100 Login dialog Continue by selecting the Bookmarks menu and clicking Bookmark this page or use the keyboard shortcut Ctrl D SMS Services To use the VoloFone VF100 to send and receive SMS messages it is necessary to access the VoloSMS page using a browser To do this proceed as follows Open your browser and ...

Page 41: ... the text of the message From this page you can Reply Forward or Delete a message see below Reply to an SMS message Click the Reply button next to the message you wish to reply to The New SMS page appears with the recipient s number in the Phone Number editbox Enter the message text then click the Send button Forward an SMS message Click the Forward button next to the message you wish to forward T...

Page 42: ... message the Message Size in characters is displayed The maximum number of characters per message is 160 If you create a message greater than 160 characters in length VoloSMS will automatically break it into two or more messages before sending Click the Send button to complete sending an SMS message Adding new entries to the Contacts page Use the VoloSMS Contacts page to store mobile numbers for t...

Page 43: ...g a Draft Copy of a Message There are occasions when you may wish to create a message to be sent at a later date To do this open the New SMS page and write the new message and when complete click the Save button This saves the message to the Drafts area for later use To use a previously saved Draft message proceed as follows In the Navigation Panel select Drafts the Drafts page appears Click the E...

Page 44: ... message to another recipient Click the checkbox next to the message you wish to forward Click the Forward button the message is loaded into the New SMS message page for you to edit and send Enter the Mobile Phone Number or Select from Contacts the Contacts page appears Select a recipient by clicking the checkbox next to the contact s name you may select multiple contacts then click the OK button ...

Page 45: ... to the VoloAdmin page with the default User name admin and Password password For further information on resetting refer to Resetting the VoloFone VF100 Telephone Service not available If you cannot make or receive a call from a Phone connected to the VoloFone VF100 take the following actions to identify and solve the problem Make sure that the phone is working try connecting it to a fixed line te...

Page 46: ... traffic is present Check that the PC is configured to obtain IP address automatically using DHCP If not change the PC TCP IP settings For further information see Connecting the VoloFone VF100 to a Computer or the manual of your operating system Check that an IP Address has been allocated to your computer by the VoloFone VF100 To do this proceed as follows From the Windows Start menu select Run Th...

Page 47: ...he following actions to identify and solve the problem On the WAN page make sure that the Wireless Broadband Status is Connected and that an IP address is assigned Still on the WAN page ensure that the APN Access Point Name is configured according to the information from your service provider Found under the Configuration heading Carefully check the spelling of the APN one incorrect character and ...

Page 48: ...mally derive their power from batteries Frequency Assigned channel space within the radio wave spectrum G GPRS General Packet Radio Service A technology that sends packets of data across a wireless network at speeds of up to 114Kbps It is a step up from the circuit switched method wireless users do not have to dial in to networks to download information With GPRS wireless devices are always on the...

Page 49: ...h an Operating System a File System Applications Main Purpose Security Module for customer authentication owned and trusted by the network operator SMS Short Messaging Service A service through which users can send text based messages from one device to another T TCP IP Transmission Control Protocol Internet Protocol The basic communication language or protocol of the Internet U UTMS Universal Mob...

Page 50: ...hrough Connectors RJ11 port for telephone RJ45 Ethernet port Antenna connector SMA 50 ohm Connector for external USIM DC power supply USB 2 0 port RS232 serial port LED Indicators Power Mobile network status Signal strength Message LAN Telephone Antenna Omni directional 50 ohm 2 5 dBi gain Optional higher gain directional antennas and extension cables available AC to DC Power Supply Input 100 240V...

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