67
Wand Connection or Communication Issues
WAND NOT CONNECTING TO PROGRAMMER (WIRELESS)
Potential reasons for no wireless connection between the Wand and the
Programmer include the following:
• Wand not powered on
• Depleted Wand batteries
• Electromagnetic interference (EMI), such as OR lights
• Defective Wand or Programmer
“No wands found…”
“Wand (serial number of connected wand) not found”
Check Wand Power
- Press and release power button
Verify Wand Selection
• Confirm wand ID matches wand
selected on programmer
Check for Interference
• Confirm wand is 3-4 feet away
from all electronic equipment
Reconnect to Wand
Proceed with intended use
Replace batteries
Connect with backup cable
Contact LivaNova Technical Support
Retry connecting to wand
Yes
No
No
Yes
Yes
No
Yes
No
Yes
No
No
Is the low battery
icon illuminated?
Are the green
power indicator
lights on?
Successful
Connection?
Successful
Connection?
Successful
Connection?
Error Messages
Summary of Contents for SENTIVA M2000 Wand
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