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WAND NOT COMMUNICATING WITH GENERATOR
Potential causes for communication issues between the Wand and generator
include the following:
• Depleted Wand batteries
• Moving Wand away from generator during communication
• Electromagnetic interference (EMI), such as OR lights
• Generator battery at End of Service (EOS)
• Magnet placed over generator
• Defective Wand, Programmer, or generator
“Generator not found...”
“Error communicating with generator…”
Check Wand Placement
• Confirm wand is placed over the generator
• Rotate wand 45 degrees
• Confirm generator pocket is not more than 1 inch below the
skin, not muscle (during surgery)
Remove Magnet Presence
• Confirm magnet is not placed over the generator
Retry Communication
Successful
Connection?
Error Messages
Contact LivaNova Technical Support
Proceed with session
No
Yes
Summary of Contents for SENTIVA M2000 Wand
Page 1: ...1 Technical Guide ...
Page 38: ...38 Tap to delete steps ...
Page 44: ...44 NOTE To view more details tap on the individual bars in the histogram ...
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