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WAND NOT CONNECTING TO PROGRAMMER (BACKUP CABLE)
Potential reasons for no connection between the Wand and the Programmer
via backup cable include the following:
• Improper cable connection between Wand and Programmer
• Depleted Wand batteries
• Improper USB port recognition of the Programmer cable
• Defective Wand or Programmer
“Wand not connected…”
Check Wand Power
- Press and release power button
Verify Cable Connection
• Confirm cable is connected to wand and programmer.
Reinsert if necessary
Proceed with intended use
Retry connecting to wand
Replace batteries
Contact LivaNova Technical Support
Yes
No
No
No
Yes
Yes
Does wand power
indicator light appear?
Successful
Connection?
Successful
Connection?
Error Messages
Summary of Contents for SENTIVA M2000 Wand
Page 1: ...1 Technical Guide ...
Page 38: ...38 Tap to delete steps ...
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