VIPColor VP7 Series, User Manual

Page: 71 / 90

Troubleshooting
71
Mis‐registration or
labels are skipped Media settings do not match
the media loaded in the printer. Make sure the settings are correct for the media
(e.g. media size and orientation).
The media does not meet the
specifications. See Choosing Label Media on page 20 for the
media specifications.
The printer is unable to
correctly detect the inter‐label
gap or black mark. 1. Clean the sensors. See Cleaning the Sensors
on page 53.
2. If the problem persists, adjust the sensitivity
of the sensors. See Adjusting Sensor
Sensitivity on page 75.
Labels are skipped
when printing Roll to
Roll on media with
black mark The printer is unable to
correctly detect the inter‐label
black mark. Adjust the media size in the printer driver:
reduce the height by 0.1” (3 mm).
Problem Possible Cause Solution