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30

Using the Printer

If the Printer Will Not Switch Off

If the printer does not respond when you press the Power button, press and hold the
power button for 5 seconds. The printer should switch off. However, it will not be
able to perform the normal shutdown processes. Do not use this option unless it is
absolutely necessary.

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Summary of Contents for VP7 Series

Page 1: ...VIPColor U s e r G u i d e VP7xx Printer Series ...

Page 2: ...acle are registered trademarks of Oracle and or its affiliates Microsoft Windows Windows Vista and Windows Server are registered trademarks of Microsoft Corporation in the U S A and or other countries Memjet is a trademark of Memjet Ltd Edition VP750 80002 VP7xx Printer User Guide Edition 1 0 Dec 2017 FCC This device complies with Part 15 of the FCC rules Operation is subject to the following two ...

Page 3: ...ng Parts Keep fingers and other body parts away from the printer Installation Install the printer on a flat level surface The printer must remain level at all times Tilting the printer may cause undue leakage of ink and affect performance and print quality Avoid wide temperature variations Install the printer in a protected location away from direct sunlight open windows or any other places subjec...

Page 4: ...pair Use only authorized consumables Use of any printhead other than authorized Memjet technology printheads will damage the printer and void your warranty Use of unauthorized inks or ink cartridges may damage the printer and will void your warranty Clear media jams promptly To avoid further problems promptly attend to all media jams as well as any other cause of printer failure If you are moving ...

Page 5: ...t Alignment for Printing 26 Printing Borderless Full Bleed Labels 27 Export Import Custom media size settings 28 Turning Off the Printer 29 Managing Printer Security Administrator 31 Software Tools 33 Embedded Web Server EWS 33 Interpreting the Gap Mark Sensor Readings 40 Support Tools 42 Printer Maintenance 43 Guidelines for Preventive Maintenance 44 Replacing an Ink Cartridge 45 Cleaning the Pri...

Page 6: ...her Printing Problems 72 Clearing a Media Jam 73 Clearing Clogged Ink Nozzles 73 Adjusting Sensor Sensitivity 75 Appendix 77 System Requirements 78 Config Options on the Control Panel 80 Printer Interface GPIO Specifications 84 Regulatory Information 87 Worldwide VIPColor Technologies Contacts 90 ...

Page 7: ...y Passwords Administrator 13 Additional Networking Information 14 Set up the printer on a flat level surface away from direct sunlight see Safety Precautions on page 3 Ensure that there is A power outlet nearby Sufficient space to work with the printer The media cover and top cover open upwards and media loading is from the left side of the printer ...

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Page 13: ...s VIPColor VIPColor VP7xx Label Printer Toolbox 2 Click VIPColor VP7xx Label Printer to launch the default web browser and open the EWS for your printer 3 Click Login and log in with the default password 123 4 Click Security Setup to change the password for the EWS as well as the passwords for the control panel default password 123 See Managing Printer Security Administrator on page 31 for more in...

Page 14: ...nto the computer s disc drive to continue with the printer driver installation for a network printer If the Connection to the Printer Has Changed If the printer has been set up using a USB connection and is later connected via the network or vice versa reinstall the printer driver 1 Network Connect the printer to the network USB Do not connect the printer at this point You will be prompted to do s...

Page 15: ...inter Parts of the Printer 16 Choosing Label Media 20 Printing Labels 23 Printing Borderless Full Bleed Labels 27 Export Import Custom media size settings 28 Turning Off the Printer 29 Managing Printer Security Administrator 31 Software Tools 33 ...

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Page 23: ...int the document Any changes to the settings only apply to the current print job Once you exit the application the changes may be lost Make the changes in the printer driver if you wish to keep the settings as the default for all print jobs Change Default Settings in Printer Driver To select the default print settings that will be used for all print jobs 1 From the Windows Start menu select Device...

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Page 25: ...n uncoated paper and labels Matte Coated Label Matte coated labels Premium Matte Coated Label Matte coated labels This option uses more ink for better color Glossy Label Glossy labels This option optimizes print quality and dry time Premium Gloss Label Glossy labels This option uses more ink for better color Select this Media Type When you are printing on ...

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Page 30: ...he printer does not respond when you press the Power button press and hold the power button for 5 seconds The printer should switch off However it will not be able to perform the normal shutdown processes Do not use this option unless it is absolutely necessary ...

Page 31: ...A password is required to access this level The administrator can change the passwords through the Embedded Web Server EWS It is recommended that the administrator change the passwords once the printer has been set up The default password is 123 for the EWS and the printer control panel Change Passwords 1 Log in to the EWS a On the Windows Start menu select All Programs VIPColor VIPColor VP7xx Lab...

Page 32: ...er Settings The administrator can change the security level for the following protected printer settings which are enabled at Level 1 by default 1 Log in to the EWS 2 Select Security Setup followed by Printer Security 3 From the dropdown list select the minimum security level allowed to access each setting For example if you set Language to Level 0 Operator then all security levels will have acces...

Page 33: ...itional information and change various settings 1 On the Windows Start menu select All Programs VIPColor VIPColor VP7xx Label Printer Toolbox 2 Click VIPColor VP7xx Label Printer to launch the default web browser1 and open the EWS for your printer The EWS displays printer information and usage metrics on the Printer Status page Click Login to log in for full access to all the EWS pages described i...

Page 34: ...r accessing the following Embedded Web Server EWS The EWS password can have 3 to 12 alphanumeric characters Special characters are not allowed Level 1 Supervisor security on control panel Level 2 Administrator security on control panel The control panel password must contain 3 digits Printer Settings Set the minimum security level allowed to access the following protected settings Language LCD Bri...

Page 35: ...he resulting csv file and import into MS Excel or any spreadsheet to plot the reading chart Alternatively you may also click on GRAPH to plot the readings over the length of the media 6 See Interpreting the Gap Mark Sensor Readings on page 40 Override Auto Sensor Threshold Set a threshold value for the Gap or Black mark sensor usually with non rectangular label stock Click Submit to send the new v...

Page 36: ...ithmically assigns a fixed frequency suitable for each print mode Printer Pause Settings Pause Mode The duration between prints When the printer is in Pause mode the printer prints a label at the specified time interval Cap printhead time The duration between end of Print and the time when the printhead is moved to the capped position When the printer is in Print and Present mode or at the End of ...

Page 37: ... maximum gap for your gap label 3mm 0 125 is standard for Gap labels If you are not using non standard Gap label enter the new value here and click Submit to apply Fine tune linefeed calibration Enter media correction factor Fine adjustment for linefeed Enter a compensating stretch factor calculated as follows Factor Printed Length Image Length 1 000 000 Wiper Maintenance Schedule Specify the time...

Page 38: ...Play setup process Enable this option if you need to hot swap printers on a PC Enable Enhanced Fast Time To First Label ETTFL Trade off some printhead cleaning routines before the start of a print job to reduce the time of the first printout in the Print and Hold mode Enable Extended Printhead Clean Cycle at the End of Job This option adds a Normal printhead clean cycle to the standard cleaning se...

Page 39: ... default this option is disabled Enable Memjet TPS algorithm for printhead When this option is enabled the printer will reduce the thermal energy for the printhead during power up This helps prolong the printhead life This may result in more discrete transition between color tones or gradient Do not enable this option if your label design has solid color blocks or tone gradient Do not unload media...

Page 40: ...ection while printing When enabled the printer will ignore the input sensor This feature is useful to prevent the printer from falsely recognizing the End of the roll where the label stock has thick liner that makes gap or black mark detection difficult Print blank page after every job in Multiple Job Queue When enabled the printer will not print on the first label of the job in the multiple job q...

Page 41: ...ivity the sensor to achieve a plot that is close to Normal 3 Bad Readings are not distinctive Increase the sensitivity to achieve as close to a Normal plot If the readings remains the same at maximum sensitivity this would indicate that there is insufficient contrast between the gap or mark and the liner In such a case the media is incompatible with the printer ...

Page 42: ...s the Technical Support web page Buy Consumables Opens the consumables web page for you to purchase ink supplies online Update Firmware Helps you to update the printer firmware Get Printer Info Displays a log of printer activity and errors This may be required when you contact Technical Support Contact Info Allows you to save your contact information which will be included in the Printer Info log ...

Page 43: ...the Printhead 46 Replacing the Printhead 47 Opening Closing the Clamshell 50 Cleaning Debris from the Cutting Zone 52 Cleaning the Sensors 53 Replacing the Output Module Cutter Assembly 54 Replacing the Service Station 58 Replacing the Transfer Wiper Assembly 61 Replacing the Aerosol Fan Filter 63 Replacing the Waste Ink Absorber 64 ...

Page 44: ...place Output Module VMAG1 60008A Inspect Replace Service Station MM007 65502 Inspect Replace Transfer Wiper Assembly 1 MM007 65505 Inspect Replace Aerosol Fan Guard VMAG1 70150A Replace Waste Ink Absorber MM007 10005 Inspect Table 6 Maintenance Schedule For 80 Roll to Cut Print and Present Operation Part Every 1M inches 25 400 m Every 2 5M inches 63 500 m Every 5M inches 122 500 m Sensors Clean Cu...

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Page 51: ...Printer Maintenance 51 Closing the Clamshell Squeeze and hold the clamshell latches while you gently lower the clamshell back into place Do not allow the clamshell to drop when closing it ...

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Page 65: ... 65 Chapter 4 Troubleshooting If Error Messages Appear 66 Poor Print Quality or Incorrect Printout 69 Other Printing Problems 72 Clearing a Media Jam 73 Clearing Clogged Ink Nozzles 73 Adjusting Sensor Sensitivity 75 ...

Page 66: ...r has reached the end of life or the blade is blunt Contact Technical Support for part replacement Jammed Media The labels are jammed or cannot feed into the printer Clear the jam and reload the media See Clearing a Media Jam on page 73 Media used exceeds the maximum thickness of 0 01 0 3 mm Clear the jam and replace the media See Choosing Label Media on page 20 The transmissive gap or reflective ...

Page 67: ...tected repeat the process 3 If the ink tank remains undetected after the third attempt Restart the printer and repeat step 1 2 4 If the problem persists contact Technical Support The ink cartridge is faulty Replace the ink cartridge The electrical contact is obstructed or dirty Clean contact with a lint free cloth and re insert The ink cartridge latch is damaged or cannot be closed properly Contac...

Page 68: ...ms with the media See Printer feeds media without printing on page 72 Top Cover Open The top cover is opened Close the top cover The top cover sensor is damaged Contact Technical Support for part replacement Out of Ink An ink cartridge is out of ink Replace the ink cartridge Check the ink status icons for the color that is empty Error Message Possible Cause Solution ...

Page 69: ...e in this printer Replace the media See Choosing Label Media on page 20 Accumulated ink in the print zone 1 Open the clamshell and inspect the print zone Figure 10 2 Lightly moisten a a lint free cloth with de ionized water and gently clean off any ink from the print zone and printhead 3 Close the clamshell The media is curled and touching the printhead 1 Replace the media See Choosing Label Media...

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Page 71: ...ifications The printer is unable to correctly detect the inter label gap or black mark 1 Clean the sensors See Cleaning the Sensors on page 53 2 If the problem persists adjust the sensitivity of the sensors See Adjusting Sensor Sensitivity on page 75 Labels are skipped when printing Roll to Roll on media with black mark The printer is unable to correctly detect the inter label black mark Adjust th...

Page 72: ...xit sensor needs cleaning Clean the exit sensor See Cleaning the Sensors on page 53 Changes made using the control panel did not take effect The changes were not saved properly due to user or hardware error 1 Try changing the parameter again 2 If the problem persists reset the printer 1 Try changing the parameter again 3 If the problem persists contact Technical Support 1 Requires security Level 2...

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Page 74: ...cleaning until the print quality is satisfactory If print quality does not improve continue with step 4 4 Run the Extreme cleaning cycle from the control panel If print quality shows some improvement repeat Extended cleaning until the print quality is satisfactory If print quality does not improve continue with step 5 5 Open the clamshell and inspect the printhead Lightly moisten a lint free cloth...

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Page 76: ...76 Troubleshooting ...

Page 77: ...Appendix 77 Appendix System Requirements 78 Config Options on the Control Panel 80 Printer Interface GPIO Specifications 84 Regulatory Information 87 Worldwide VIPColor Technologies Contacts 90 ...

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Page 79: ...Appendix 79 3 Select the NET Framework 3 5 1 entry and click Next 4 Confirm the installation by clicking Install 5 When installation is complete click Close You may be prompted to restart the computer ...

Page 80: ... can access all the functions needed to print but cannot change printer parameters via the control panel Level 1 supervisor The user can access certain printer parameters A password is required to access this level Level 2 administrator All parameters are enabled A password is required to access this level Passwords are set using the EWS see Embedded Web Server EWS on page 33 LCD Contrast1 Adjust ...

Page 81: ... level only when print quality does not improve Normal Extended Extreme Replace Deprime the printhead and release the printhead latch allowing the user to change the printhead SERVICE STATION2 Cap Printhead Cap the printhead Eject Eject the service station SENSOR1 Transmissive Adjust the sensitivity of the transmissive gap sensor 5 to 5 This sensor detects the inter label gap or notch Reflective A...

Page 82: ...PRINT1 By I O When this option is selected the printer receives the print job but will not print until it receives a signal from an external device See Printer Interface GPIO Specifications on page 84 Menu Option Description ...

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Page 84: ...y by a sensor The printer starts printing when the signal is received The electrical signal to initiate printing is received at the printer s GPIO port The handshaking protocol is as follows The printer signals it is ready to print by pulling up the Print Job Ready signal from low to high NETWORK List Network Print the network setup parameters which will fit neatly on a 4 x 4 label with inter labe...

Page 85: ...ontrol panel The printer remains in Pause mode until the Ready signal is pulled up again for at least 50ms The printer prints and pulls down the signal when printing is completed No printing occurs whenever the Printer Error signal is pulled low Figure 11 Timing Diagram Table 7 GPIO Pin Assignment D sub 9 pin Connector Pin Signal Description 1 HIGH 3 3 V 2 ADC 5 3 Print job ready output GPIO A25 4...

Page 86: ...86 Appendix 8 NC 9 NC Table 7 GPIO Pin Assignment D sub 9 pin Connector Pin Signal Description ...

Page 87: ...mplies with the European requirements for safety health environment and customer protection This product complies with following European directives Low Voltage Directive 2006 95 EC EMC Directive 2004 108 EC WEEE Directive 2002 96 EC and RoHS Directive 2011 65 EU Waste Electrical and Electronic Equipment Directive This symbol on the product or on its packaging indicates that this product should be...

Page 88: ...니다 注意供参考的环境保护数据是在产品要求的正常使用环境中测试获得例如温度和湿度等 VP7xx 产品有毒和危险物品表按照电子信息产品中国污染控制管理方法的要求依据 SJ T11363 2006 标准有毒和危险品部件名称铅 Pb 水银 Hg 镉 Cd 六价格 Cr VI 多溴化苯 PBB 多溴化二苯醚 PBDE 外部表面隔板以及底盘 O O O O O O PCAs 以及电气元件 X O O O O O 电缆线材 X O O O O O 光学系统 O O O O O O 转辊和滚筒 O O O O O O 液压气压系统 O O O O O O 纸处理系统 X O O O O O 耗材 O O O O O O 备注 O 表示该项目中涉及的所有物料其包含的有害物质的含量低于 SJ T11363 2006 标准的限制要求 X 表示该项目中涉及的所有物料中至少有一中其包含的...

Page 89: ...O O O 紙處理系統 O O O O O 耗材 O O O O O O 備考 1 超出 0 1wt 及超出 0 01 wt 係指限用物質之百分比含量超出百分比含量基準值備考 2 O 係指該項限用物質之百分比含量未超出百分比含量基準值備考 3 係指該項限用物質為排除項目 Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition Note 2 O indicates that the percentage content of the restricted substance does not exce...

Page 90: ...A 94538 USA Phone 1 510 744 3770 www vipcolor com us Venture Electronics Spain S L C Pagesia 22 24 08191 Rubí Barcelona Spain Phone 34 93 588 3018 www vipcolor com uk VIPColor Technologies Pte Ltd 5006 Ang Mo Kio Avenue 5 05 01 12 TECHplace II Singapore 569876 Singapore Phone 65 6482 1755 www vipcolor com ap ...

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