Manual Voice Server Anuncio © 2009-2014 Vidicode®
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The Phone Number can be filled in to be the DID number of the queue.
However the likely way to come into the queue is from another transfer
page that points to the number of the group that serves the queue.
Therefore Phone Number can usually be left as “unchanged”.
When the value is 0 the Anuncio will keep trying to put callers through.
If a value between 1 and 30 is chosen, the Anuncio will not call the
extensions until one of them is free. It will remember how many
extensions are free and pass all incoming calls until the given number of
calls has been put through and none of the extensions is free.
The Busy/No Answer option of the Call Queue is different from that of
other Transfer pages. As explained in the previous paragraph, the Call
queues can be made to point to other Transfer pages.
The purpose is to program a hunt group. When the queue is trying to
put a caller through, it can try a chain of transfer messages, usually
without spoken content.
Callers in the queue will remain in the queue. Even when the extensions
are chosen by rotating through other Transfer pages.
Busy/No Answer: <Off>
OK [450] CANCEL
Busy/No Answer: 451
OK [450] CANCEL
Phones in Queue: 0
OK << CLEAR CANCEL
Phone number: <unchanged>
NUMBER [400] DELETE BACK
