Manual Voice Server Anuncio © 2009-2014 Vidicode®
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8
Transfer messages
Like Attendant menus, Transfer messages are a spoken message with
instructions to the Voice Server. As with a menu you must add
instructions to the message. There are three types of Transfer messages:
Direct connect
Direct connect
Direct connect
Direct connect
The message is played while the Voice Server dials the number. The
message stops as soon as the call is answered. If the message ends
before the call is taken, the phone is heard ringing.
Notification
Notification
Notification
Notification
The message is played and only after it ends the Voice Server dials the
number. The advantage is that the caller always hears the complete
message. This can be important when a message is used as a recording
notification.
Call Queue
Call Queue
Call Queue
Call Queue
The message is played and then caller is placed in a queue. While
waiting in the queue he hears progress notifications, in between the
progress notifications he can listen to “music on hold”.
With the Transfer message types Direct Connect
Direct Connect
Direct Connect
Direct Connect and Notification
Notification
Notification
Notification it is
possible to define what happens if the number is busy or does not
answer. The Anuncio can take the call back and jump to another
message number.
8.1
Direct Connect and Notification messages
These Transfer messages are rather similar.
•
Press the Message
Message
Message
Message key and you will see:
•
Type a number from 400 to 699 e.g. 425. You will see
Announcements & Transfers
(press PLAY or REC)
NEXT [400] CHANGE STOP
Type: notification
