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Vicon i-onyx MP-980DN, Installation & Operating Instructions Manual, Page: 33 / 50

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Vicon i-onyx MP-980DN Installation & Operating Instructions Manual Download Page 33

27 

 

 

XX207-00-02 Rev 910 MP-980DN Camera   

 

Troubleshooting 

Status LED 

The following table lists the Status LED patterns. 

 

Reset and Restore 

There is a button in the back of the Camera. It is used to reset the system or restore the factory default set-

tings. Sometimes resetting the system sets the system back to normal state. If the system problems remain 

after reset, restore the factory settings and install again. 

RESET: Press and release the button with a thin object. The camera reboots.   

RESTORE: 

1. Press and hold the reset button until the status LED rapidly blinks. It takes about 30 seconds. 

2. Upon successful restore, the status LED will blink green. 

 

 

 

Reset button 

Summary of Contents for i-onyx MP-980DN

Page 1: ...t be used for this purpose Warning To prevent fire or shock hazard do not expose the unit to rain or moisture Copyright 2010 Vicon Industries Inc All rights reserved Product specifications subject to change without notice Vicon and its logo are registered trademarks of Vicon Industries Inc ViconNet Kollector I ONYX and their logos are registered trademarks of Vicon Industries Inc VICON INDUSTRIES ...

Page 2: ......

Page 3: ...t off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient the receiving antenna Relocate the equipment with respect to the receiver Relocate the equipment away from the receiver Plug the equipment into a different electrical outlet so that the equipment and receiver are on different branch circuits If necessary the user should consult...

Page 4: ......

Page 5: ...roduction 1 Connectors and Controls 2 Installation 3 Camera Configuration 5 ViconNet Configuration 22 Troubleshooting 27 Appendix 28 Maintenance 40 Shipping Instructions 40 Network Cable 41 Technical Information 42 Vicon Standard Equipment Warranty 42 ...

Page 6: ...afficked areas or in tight spaces where they will be pinched or used to bear weight Allow some slack in the cord where it enters the unit 12 Lightning Disconnect the product from its power source and cable system when possible to prevent damage due to lightning and power line surges 13 Power Lines Do not locate outside cables over power or utility lines where they can fall and make direct contact ...

Page 7: ...emotely managed and controlled from ViconNet NVRs DVRs and Workstations The MP 980DN is a 2 megapixel resolution color camera that provides day night functionality thereby pro viding a wide field of view with exceptional detail The MP 980DN supports H 264 compression technology reducing file sizes and conserving bandwidth With MPEG 4 and M JPEG compatibility video streams can also be transmitted i...

Page 8: ...l microphone is on the front of the camera A switch is provided to select internal or external microphone capability Audio is not supported by ViconNet for future use INPUT OUTPUT 8 pin screw terminal block used for 24 VAC power and general input output Input can be used for alarms in Output is not supported by ViconNet for future use LOCAL STORAGE A slot for an SD card is provided for local stora...

Page 9: ...he environment If backfocusing is necessary use small hex tool provided to loosen the hex screw on the side of the camera This releases the ring around the lens to adjust the backfocus With the lens installed and the camera con nected to a monitor refer to Connections section that follows open the iris completely Turn the ring as needed until the image is sharpest Tighten the hex screw to lock the...

Page 10: ...connector If the camera has built in PoE it can be regard as a Powered Device PD and connect it directly to a Power Sourcing Equipment PSE device such as a PoE switch 3 Connect a PC to the Ethernet hub RJ 45 connector If using the screw terminal for digital input for alarm sensors follow the diagram below Digital output is not supported by ViconNet Upon power up the status LED lights and then the ...

Page 11: ...s to connect the camera directly to the PC using a crossover cable or locally to bypass the DHCP server Refer to Appendix for instructions on locating cameras with unknown IP addresses Network Settings The default IP address of the MP 980DN camera is 192 168 0 100 Make sure the IP camera and your PC are on the same network subnet mask segment before attempting to access the camera Be sure to make ...

Page 12: ... web browser in MPEG 4 mode when in JPEG mode some of the video controls are eliminated Vicon recommends using Internet Explorer If Firefox is being used Quicktime must be installed to view video For initial access to the camera in Windows the web browser may prompt for permission to install a new plug in for the camera on the Internet Explorer includes ActiveX Permission request depends on the In...

Page 13: ...yed when a function is selected Functions that are only available in Advanced mode are noted as Advanced Mode Upon opening the camera in the browser a live video view is displayed Select Configuration to set up the camera Network Settings These settings provide various options for setting up the network on which the camera will operate Any changes made on the Network type screen will restart the s...

Page 14: ...ifferent subnet Vicon recommends using 254 as the last octet Primary DNS The primary domain name server that translates hostnames into IP addresses Secondary DNS Secondary domain name server that backups the Primary DNS Primary WINS server The primary WINS server that maintains the database of computer name and IP address Secondary WINS server The secondary WINS server that maintains the database ...

Page 15: ...o way audio Two way audio port The default port is 5060 The user can change this value from 1025 to 65535 After being changed the external Two Way audio client program must be changed to the same server port of connection This is not applicable for ViconNet FTP Advanced Mode This is not applicable for ViconNet FTP port The default port is 21 The user can change this value from 1025 to 65535 After ...

Page 16: ...Multicast RTCP audio port The audio channel port for multicast RTCP this must be the port number of multicast audio port plus 1 Default is 5563 it can be changed to a value between 1025 and 65535 This is not applicable for ViconNet Multicast TTL This specifies the number of routers hops that multicast traffic is permitted to pass through before expiring on the network System Settings This screen p...

Page 17: ...e server Leaving the text box blank connects the camera to the default time servers Update interval Select hourly daily weekly or monthly update with the time on the NTP server Time Zone Advanced Mode From the dropdown list select the time zone for local settings To configure Daylight Saving Time refer to the section on Maintenance Upload Export Daylight Saving Time Configuration File Digital inpu...

Page 18: ...n is to re store to the original factory default settings Manage Privilege Advanced Mode The privileges of Operators and Viewers can be modified for PTZ control and Digital Output Check or uncheck the item and then click If Allow anonymous view ing is checked any client can access the live stream without entering a user ID and password Manage User Use this to add delete or edit user information Ad...

Page 19: ... sure of the service charges Host name If the User wants to use DDNS service this field must be filled Input the host name that is registered in the DDNS server User name The User name field is necessary for logging in the DDNS server Note when the User name field is entered the following Password field must be entered as well Password Enter the password to get the DDNS service Save Click on this ...

Page 20: ...two lists for permission con trol Allowed list and Denied list Only those users whose IP address is in the Allowed list and not in the Denied list can connect to the video server or camera to receive the video streaming Click Add to add a rule to Allowed Denied list There are three rules Single allows the user to add an IP address to the Allowed Denied list Network allows the user to assign a netw...

Page 21: ...at the VMC requires JPEG mode Video Settings Enter the name of the camera in the Video title field In the Color field select Color or B W For Power line frequency select 60 Hz or 50 Hz to match the local light source t0 prevent video flicker Select the appropriate Iris mode Fixed Indoor or Outdoor Note Select Fixed initially this fixes the shut ter to adjust focus After the lens is focused correct...

Page 22: ...ightness contrast saturation and sharpness 5 to 5 the value 0 indicates auto tun ing and white balance Press Preview to view the image and fine tune the settings When the image is ac ceptable press Save to set the image settings Click on Restore to recall the original settings without incor porating the changes click Close to exit the screen Click on Privacy Mask Advanced Mode to open settings and...

Page 23: ...region of interest and output frame rate for each the multiple streams For Stream 1 and 2 users define the Region of Interest viewing region and the Output Frame Rate size of the live view window For Stream 3 Mobile stream users define the Region of Interest max of 1468 x 1200 but the Output Frame Rate is fixed at 176x144 Stream 4 Global view stream the full view of the video is captured and strea...

Page 24: ...ode select Constant bit rate or Fixed quality only the fixed video quality is available in JPEG mode Constant bit rate maintains the bandwidth utilization regardless of the video quality Fixed quality maintains quality but the bandwidth utilization varies A range of bit rates is available to choose from select from Medium Standard Good Detailed or Excellent for quality These values can be customiz...

Page 25: ...5 Record Size per Minute MBytes 3 033 4 665 6 42 9 54 11 85 13 5 Record Size per Hour MBytes 181 98 279 9 385 2 572 4 711 810 Record Size per Day MBytes 4367 52 6717 6 9244 8 13737 6 17064 19440 1600x1200 Fixed Quality Medium Standard Good Detailed Excellent Excellent2 Frame Size KBytes 10 45 18 75 36 23 82 3 103 325 174 25 Frames per Second 5 5 5 5 5 5 Record Size per Second MBytes 0 05225 0 0937...

Page 26: ...lick on the Save button to save the settings A graphic bar will rise or fall depending on the image variation A green bar means the image variation is under monitoring level and a red bar means the image variation is over monitoring level When the bar goes red the detected window will also be outlined in red Going back to the home page the monitored window is hidden but the red frame shows when mo...

Page 27: ...ork type on network screen Factory default Click on Default button to restore the factory default settings Any changes made so far will be lost and the system will be reset to the initial factory settings The system will restart and require the network will have to be set up again Upgrade firmware Click Browse to select the firmware file and click Upgrade button Upload files Advanced Mode Use thes...

Page 28: ...arty license to be used in the system Note I Onyx MP 980DN cameras only need to be added once in the Nucleus for the entire system 1 From the ViconNet Main window click The Setup Site Selection window is displayed showing a list of all currently connected transmitters and Workstations 2 Select the Nucleus for which you want to configure a camera and click The System Settings window is displayed 3 ...

Page 29: ...nd UPnP Framework is enabled checked in Windows Firewall Exceptions If UPnP is not available on the OS click on Add I Onyx 9XX Cameras to add cameras manually See procedure below Some OS PC may have UPnP disabled or unavailable UPnP is a Microsoft technology These cameras allow network discovery by UPnP Universal Plug and Play Once the list is populated a User Name and Password has to be added on ...

Page 30: ... browser It is recommended that the user be administrator level to be able to access all camera features 8 Click the button This is a direct link to the browser for that camera Below is a sample screen account is the user name in this case After Login the camera set tings can be modified as needed 9 Click Save to save your settings and Close to exit the window An Undo button is provided To add cam...

Page 31: ...w An Undo button is provided To edit an existing camera 1 Click the button on the I Onyx 9xx and Third Party Camera settings screen 2 Select the camera that you want to edit The Camera Details area will become enabled 3 Make the changes in the fields that are required 4 Click Save to save your changes and Close to exit the window An Undo button is provided To delete a camera 1 Click the button on ...

Page 32: ...tem bandwidth mapping Bandwidth limitations on ports connected to workstations using 100 or 1000 Mbps Workstation capabilities such as processing speed disk write speed and display card strength Storage size and location types including local Workstation recording attached SCSI RAID and inte grated NAS SAN devices Refer to the ViconNet workstation manual XX113 3X for complete information on operat...

Page 33: ...ctory default set tings Sometimes resetting the system sets the system back to normal state If the system problems remain after reset restore the factory settings and install again RESET Press and release the button with a thin object The camera reboots RESTORE 1 Press and hold the reset button until the status LED rapidly blinks It takes about 30 seconds 2 Upon successful restore the status LED w...

Page 34: ...used or stopped Additionally there are controls for volume microphone snapshot and full screen PTZ controls The camera supports both digital e PTZ and mechanical PTZ through RS 485 connection Patrols are preset positions Global View opens a window to display full view of the image plus an adjustable floating frame of the view ing region Click Language to select a language for the user interface Th...

Page 35: ...oss and produces a more accurate video display With this protocol however the real time effect is worse than that with the UDP protocol s The HTTP protocol allows the same quality as TCP protocol but the user doesn t need to open a specific port to streaming under some network environments If no special need is required UDP Unicast protocol is recommended Generally speaking the client s choice wil...

Page 36: ...defined a schedule is setup the Server is where the media resulting from the event is stored Email FTP HTTP or Network Storage and Media is how the event is captured snapshot video clip or system log Customized Script allows a sample script xml file to be uploaded to the webpage Click to open a window to add a new item Click to remove the selected item Click on the item name to open a window to ed...

Page 37: ...nput trigger type The kinds of triggers supported are Video motion detection Select the motion detection windows that need to be monitored motion detection windows must be configured first Periodically Event is triggered in specified intervals minutes Digital input Uses an external device or sensor to trigger event System boot Event is triggered when power to the camera is disconnected Recording n...

Page 38: ... mail server is set to 25 this can be manually changed Click Test to make sure settings are correct Click Save to enable settings and Close to exit FTP Server address Domain name or IP address of the external FTP server Server port Default port 21 The user can change this value from 1025 to 65535 User name Login name on the external FTP server Password Password on the external FTP server FTP folde...

Page 39: ... exit Video Clip Source The source of video clip Pre event recording Interval of pre event recording in seconds up to 9 There are two limitations for video clip file Maximum duration The maximum recording duration in seconds up to 10 Maximum file size The maximum file size allowed File name prefix Prefix name added to the file name of the video clip Click Save to enable settings and Close to exit ...

Page 40: ...l local storage SD card as the trigger source The weekly and time schedules are provided Sun Sat Select the days of the week to record Time Select Always or input the time interval 24 hr format Destination Network storage server where recording is saved or local SD card Max recording capacity The total size for recording in Kbytes File size for each recording The single file size in Kbytes File Na...

Page 41: ... 910 MP 980DN Camera Local Storage Advanced Mode This screen manages the local storage SD card status and control and searching and viewing recorded files to playback download etc are configured System Log Advanced Mode ...

Page 42: ...llow the unit to receive a log from remote machine Check Enable remote log and input the IP address and port number of the log server to enable the remote log facility Current log displays the current system log file The content of the log provides useful information about configuration and connection after system boot up View Parameters Advanced Mode The Parameter list displays the entire system ...

Page 43: ...d is designed with a user friendly interface When the wizard is opened the interface will display a list of cameras connected to the system 1 Run the Installation Wizard 2 under the Software Utility directory from the CD 2 The program will conduct analysis on your network environment After your network is analyzed click on the Next button to continue the program 3 The program will search the Netwo...

Page 44: ... were instructed by Vicon technical support to update the camera firmware obtain the upgrade files from Vicon and follow these steps Go to the Maintenance screen under Configuration Go to the Upgrade firmware field and use Browse to locate the upgrade files Click on Upgrade ...

Page 45: ...tom Video quality settings for stream 1 H 264 Frame size 1600x1200 Maximum frame rate 15 fps Intra frame period 1 S Video quality Fixed quality Customize 2048 Good Video quality settings for stream 2 H 264 Frame size 800x600 Maximum frame rate 15 fps Intra frame period 1 4 S Video quality Fixed quality Customize 2048 Detailed Video quality settings for stream 3 H 264 Frame size 176x144 Maximum fra...

Page 46: ... or returns from countries in Europe contact Vicon Industries Ltd Brunel Way Fareham PO15 5TX United Kingdom Phone 44 0 1489 566300 Fax 44 0 1489 566322 2 Attach a sheet of paper to the unit with the following information a Name and address of the company returning the unit b Name of the Vicon employee who issued the R A c R A number d Brief description of the installation e Complete description o...

Page 47: ...best suited for Ethernet network applications Choose a Belden cable type by referring to the characteristics listed below The Table below should be used as a guide line when cables other than Belden are used Materials and construction must follow the guidelines above CABLE TYPE WIRE SIZE AWG INSULATION MATERIAL JACKET MATERIAL CATEGORY BANDWIDTH MHz MAXIMUM DISTANCE ft m NUMBER OF TWISTED PAIRS Be...

Page 48: ...o 15 fps at 1600 x 1200 Live viewing for up to 10 clients IP address filtering HTTPS encrypted data transmission 802 1X port based authentica tion fro network protection ONVIF IPv4 IPv6 TCP IP HTTP HTTPS UPnP RTSP RTP RTCP IGMP SMTP FTP DHCP NTP DNS DDNS PPPoE CoS QoS SNMP 802 1x 1 3 2 inch CMOS sensor 45 dB CS mount Color 0 09 fc 0 9 lux B W 0 003 fc 0 03 lux 20 IRE 1 5 sec to 1 40 000 LEDs red s...

Page 49: ... Company will not be obligated to repair or replace equipment showing abuse or damage or to parts which in the judgment of the Company are not defective or any equipment which may have been tampered with altered misused or been subject to unauthorized repair Software supplied either separately or in hardware is furnished on an As Is basis Vicon does not warrant that such software shall be error bu...

Page 50: ...ope Headquarters Brunel Way Fareham PO15 5TX United Kingdom 44 0 1489 566300 Fax 44 0 1489 566322 Vicon Germany Kornstieg 3 D 24537 Neumuenster Phone 49 0 4321 8790 Fax 49 0 4321 879 97 Far East Office Unit 5 17 F Metropole Square 2 On Yiu Street Shatin New Territories Hong Kong 852 2145 7118 Fax 852 2145 7117 Internet Address www vicon cctv com ...

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