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Vertu Services
Vertu Services
Vertu provides a number of exclusive services to enhance the user experience with
your Vertu phone. These include
Vertu Select
,
City Brief
,
Vertu Concierge
,
Technical support
, Remote Assist, and Download.
Select
Menu
>
Vertu
.
Vertu Concierge
Vertu Concierge
is a dedicated and independent lifestyle assistance service
available globally 24/7 in your preferred language. Your Vertu Constellation Quest
comes with 12 months complimentary access to this service, once you have
registered the product. Your experience will begin with a personalized call designed
to introduce you to the service, understand your needs, and capture your
preferences. This ensures your relationship with Vertu Concierge is a rich and
rewarding one, meeting your needs and delivering unique opportunities.
To contact
Vertu Concierge
:
Press the
Vertu Concierge
key (key 2) on the left side of your phone (screen facing
you), select
Vertu Concierge
, then select
Voice call
or
Send email
.
If you are unable to contact
Vertu Concierge
using the
Concierge
key,
call +44 870 737 5535.
Vertu Technical Support
Should you require technical help with using your Vertu phone, simply call or email Vertu
Technical support
using the
Concierge
key and select Support. If you are unable to
contact
Technical support
using the
Concierge
key, call +44 125 286 7500. Visit the
website
www.vertu.com
for local numbers.
Vertu
Technical support
is available 24 hours a day, 7 days a week.
Vertu Remote Assist
On a single-use basis and provided Vertu has your consent, this utility enables
Vertu's Technical Support team to remotely access your phone. It is used to assist
you with any problems setting up or using your phone. Please contact Technical
Support before trying to use this service.