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User Manual VDO SmartTerminal

Logs

VDO TerminalService

© Continental Automotive GmbH

27

Logs

All messages occurring in the configuration program are stored in the 

Logs

.

These messages can include errors in communication with the 

VDO Termin-

alService

 or in relation to the amendment of data. The logs are not archived

and are automatically deleted after completion of the configuration program.

Summary of Contents for SmartTerminal

Page 1: ...www fleet vdo com VDO SmartTerminal Operating Instructions ...

Page 2: ...019 Continental Automotive GmbH These operating instructions are protected by copyright The rights arising from this copyright remain with Continental Automotive GmbH Reprinting translations and reproductions are not permitted unless authorised in writing by the manufacturer This is an original document of Continental Automotive GmbH Trademark Windows is a brand of Microsoft Corporation The above ...

Page 3: ...o a computer via USB interface 15 Direct connection to a computer via network interface 16 Standalone operation 16 Connection terminal with PC or network 17 Network mode 17 Network cable wired LAN 17 WLAN wireless LAN 17 Direct connection via crossover cable to PC 17 USB connection 18 Standalone 18 Installation of the software 19 Installing software 19 VDO TerminalService 23 Main window 23 Global ...

Page 4: ...Settings 54 Information 54 Select 55 Miscellaneous 55 Administration area 56 Downloading data 60 Downloading data from a driver card 60 Downloading data of a workshop card 65 Downloading company card data 65 Downloading data from a download key 66 Data transfer 67 Data transfer in the network or with local connection to a computer 67 Data transfer with USB stick 67 Maintenance 68 Decommissioning 6...

Page 5: ...rs installing the VDO SmartTerminal and related service programs onto PCs and if required integrate it into a company network Please read the instructions carefully and familiarise yourself with the device Symbols and signal words ATTENTION The note ATTENTION contains important information to avoid data loss pre vent damage to the device and comply with legal requirements IMPORTANT A NOTE provides...

Page 6: ...mpany network via network cable or wireless LAN Direct connection to a computer using the USB cable supplied or a crossed network cable crossover cable Operation as a standalone device i e independent use without a direct com puter connection See also è Application options 15 The VDO SmartTerminal reads out the data of a driver card or of a download key and stores it in the internal memory until i...

Page 7: ...Automotive GmbH 7 Scope of delivery 1 VDO SmartTerminal 5 Quick Start Guide 2 Power line with mains adapter 6 Cleaning cloth 3 Network cable RJ 45 7 Cleaning card 4 USB cable Overview download terminal Frontal view 1 Card reader 2 USB interface 3 Touchscreen display with RFID reader ...

Page 8: ... config uration data via a USB stick into the VDO SmartTerminal or to download the stored data of the driver cards and download keys when there is no direct con nection to a computer Touchscreen display with RFID reader The coloured touchscreen display is used for guiding the user and for display ing the data of the currently inserted driver card or the currently inserted down load key Operation o...

Page 9: ...ial SD card Operating system LINUX based system Network connection Gigabit Ethernet via USB 2 0 max 300Mbps USB connections 2 USB 2 0 interfaces WLAN WiFi 2 4GHz and 5GHz IEEE 802 11 b g n ac wireless LAN Card reader Smart Card Reader ISO IEC 7816 cards RFID reader NTAG213 Display 7 TFT Touchscreen display resolution 800x480pxl Clock Hardware real time clock with supercap buffer Operating temperat...

Page 10: ...p tion VDO Termin alTools VDO Termin alService USB driver Standalone Workstation Workstation USB connection Workstation Workstation Workstation Network mode Workstation Server The VDO TerminalTools should be installed on all workstations on which an employee is to have access to the system If you do not have your own server you can install the VDO TerminalService on a workstation In this case this...

Page 11: ...tall the different versions IMPORTANT You only need to start the VDO TerminalTools if you wish to modify the con figuration or to prepare a USB stick for a data transfer VDO TerminalService You need VDO TerminalService to retrieve the data from the VDO SmartTerminal For all connection options Standalone USB stick or network operation you must install VDO TerminalService on at least one PC Only one...

Page 12: ...ection between VDO TerminalTools and VDO TerminalService Importing the data encryption on the VDO SmartTerminal after a reinstalla tion Adjusting the download directory for the data transfer from the VDO SmartTerminal Restoring the access data of the administrators Monitoring the communication between the VDO TerminalService and a VDO SmartTerminal To configure the VDO TerminalService è VDO Termin...

Page 13: ... or switch is possible via a crossed network cable crossover which is not provided A computer only provides a limited number of USB interfaces If you want to connect a mouse keyboard printer VDO SmartTerminal scan ner and possibly a dongle you will require a so called USB hub When buying a device make sure it has its own power supply to avoid loss of power Positioning the device The VDO SmartTermi...

Page 14: ...User Manual VDO SmartTerminal Edition 01 2020 Device description General Information 14 Continental Automotive GmbH Drilling pattern ...

Page 15: ...O SmartTerminal from any network computer on which the VDO TerminalTools are installed By default the VDO TerminalService should be installed on a server in order to ensure a continuous data retrieval from the VDO SmartTerminal The VDO SmartTerminal must be configured with an IP address which is alloc ated by the competent network administrator Please ask your network admin istrator to set up an a...

Page 16: ... up in the terminal via the device configur ation The computer s network adapter must be set up with the appropriate IP ad dress Please ask your network administrator to set up an appropriate network connection for you IMPORTANT The terminal supports the Auto MDI X function so that a crossover cable is not essential for the operation Thus depending on the network card in the PC the operation is al...

Page 17: ...SmartTerminal is configured once it has been connected to the net work è Connection 43 The operation in the network can occur in three ways Network cable wired LAN The standard network cable supplied can be used to connect the device via an existing network switch to the network Connection 1 Connect the network cable supplied with the network interface of the VDO SmartTerminal 2 Connect the other ...

Page 18: ... VDO SmartTerminal is connected the configuration can occur via the network è Connection 43 USB connection In order to operate the VDO SmartTerminal in USB mode you must connect the VDO SmartTerminal to a PC using a USB cable included in delivery VDO TerminalService and VDO TerminalTools must be installed on the PC è Installation of the software 19 Connecting the USB cable IMPORTANT The cable has ...

Page 19: ... employee is to have access to the system If you do not have your own server you can install the VDO TerminalService on a workstation However in this case this workstation must be switched on if other workstations are to commu nicate with the terminals Installing software Install the software for the VDO SmartTerminal as follows 1 Log into the operating system using a user account which has admini...

Page 20: ...e option I accept the license agreement and click on Next The dialog for selecting the target path follows 8 Select the target path in which the VDO TerminalTools are to be installed Click on Install if you want to keep the standard setting Search select the new path and then click on Install if you want to change the standard setting The dialog for selecting the software components is displayed ...

Page 21: ...g the desktop symbols is displayed 10 Decide if you want to have a desktop symbol created for the selected applica tions and click on Next All selected parameters are listed 11 Check the parameters again and click on Back if necessary in order to edit your selections 12 Click on Install if you do not wish to make any amendments A progress bar shows the installation process of the VDO TerminalTools...

Page 22: ...DO SmartTerminal Edition 01 2020 Installation of the software Installing software 22 Continental Automotive GmbH The dialog for closing the installation is displayed 13 Click on complete to complete the installation ...

Page 23: ...DOTerminalServiceConfig requires administrative rights This ensures that no unauthorised access occurs If the VDO TerminalService does not run è Troubleshooting 70 You start the VDO TerminalService via the VDO TerminalService exe in the in stallation directory or via the symbol on the desktop Main window Position Description Menu tree Through the menu tree and clicking on the mouse you will reach ...

Page 24: ...n use or is to be changed it can be adjusted here Download direct ory By default the VDO TerminalService stores al data down loaded from a VDO SmartTerminal in its own directory If the data is to be stored in another location this can be changed here IMPORTANT IMPORTANT After changing the directory transfer all data from the old path into the new path This task is not performed by the application ...

Page 25: ...lient contains the keys for encrypting or decrypt ing this data IMPORTANT It is not possible to encrypt the data without the key pair Therefore you should store the key pair created during installation securely via the function Export encryption in the Key pair menu at a safe place to prevent data loss in the case of a reinstallation User Under User all users created in the system from VDO Termina...

Page 26: ... selected user from the system During installation two users are automatically created in the system User Description Administrator The administrator has the user name and password ad min Normal user The normal user has the user name and password demo IMPORTANT Please note that both the user name and the password are case sensitive Protocol The Protocol contains the last messages of the VDO Termin...

Page 27: ...l messages occurring in the configuration program are stored in the Logs These messages can include errors in communication with the VDO Termin alService or in relation to the amendment of data The logs are not archived and are automatically deleted after completion of the configuration program ...

Page 28: ...on After starting the application you will be prompted to log into the VDO TerminalTools To do this you will receive the appropriate access data from your administrator If the VDO TerminalTools do not start è Troubleshooting 70 IMPORTANT During installation the users admin and demo are created with identical passwords You need to change this access information after the first log on in order to pr...

Page 29: ...ction the VDO TerminalTools automatically store the user name as well as the server and port This means there is no need to re enter this information with every request Main window Position Description Menu tree You are directed to the main menus of the application via the menu tree Terminal list List of VDO SmartTerminals which are stored in the sys tem Menu bar You can start actions in the curre...

Page 30: ...nto one of the symbols opens one of the areas described below Information Description Downloads Displays the number of downloads which were down loaded today from theVDO TerminalService from all VDO SmartTerminals configured in the network è Down loading data 60 Terminals Displays both the total number of all VDO SmartTerminals configured in the network and the number of devices cur rently accessi...

Page 31: ...elect to display the analysed information on the screen Deletion Deletes all selected downloads The control key enables multiple selections Please note that the delete operation also deletes the files from the data base The data in the download folder in the program directory remain unaffected The system does not automatically adjust the download You can manually delete the downloads from time to ...

Page 32: ...rmware update A warning symbol signals that there is a problem with the connection which may need to be rectified manually A USB symbol signals that the terminal is being used via USB stick Here no further information is displayed as no direct access to the terminal is possible To analyse an existing problem you can call up the point protocol in the ter minal properties IMPORTANT To analyse an exi...

Page 33: ...ally sent to the device if it is permanently connected via network or USB cable The menu bar provides the following functions which are available via a popup menu for the functions Connection and USB Stick Information Description Refresh Reloads all terminals from the data base New terminal Stores a new terminal in the system Edit terminal Unlocks the terminal data for a selected terminal for edit...

Page 34: ...n see in the main window if the current configur ation was transferred to the terminal Send software update to terminal If the VDO SmartTerminal is connected to the system via network or USB cable you can use this to transfer a new software version onto the device which you have downloaded under www smartterminal vdo com Update the terminal status This command allows you to manually retrieve the t...

Page 35: ...l Prepare USB stick for archive As with function Prepare USB stick for download this can be used to download data from the VDO SmartTer minal In contrast only data which was already down loaded is transferred onto the USB stick This may be necessary if the USB stick has a fault after the first data download or if it is lost or if it was simply forgotten to enter the data via the VDO TerminalTools ...

Page 36: ... back to factory settings Please note that after wards all data on the terminal have been deleted IMPORTANT The functions in relation to the USB stick are also available to you via a con text menu by right clicking on the entry of a terminal Add new terminal IMPORTANT If the VDO TerminalTools find a new device which was connected via net work or USB cable you will be prompted if you want to create...

Page 37: ...ted via a VPN the connection to the device must be selec ted In this case a device operated in the network should not have a dynamic IP address but should either be assigned a fixed address via DHCP or an address should be manually deposited For details please contact your network admin istrator The following options for initial contact to the terminal are possible Information Description Automati...

Page 38: ...g chapters contain detailed descriptions to the individual configuration options Terminal properties of the VDO SmartTerminal The following chapters describe the individual settings of the VDO SmartTerminal As soon as a terminal is selected from the terminal list the screen is split and the appropriate configuration of the selected terminal is shown in the lower part of the screen Here you will fi...

Page 39: ...t any time Connection Information to how the VDO TerminalService is to es tablish a connection to the VDO SmartTerminal Connection parameters Indicates the current connection to the terminal Information Description status Status Like the terminal list indicates the status of the terminal and possibly which tasks are still in the queue Last connection Indicates when the last connection to the termi...

Page 40: ...ice Parameter List Parameter includes general setting options Information Description General Informa tion PIN number The PIN number is required on the VDO SmartTerminal in order to carry out settings on the device The PIN number protects the device from unauthorised access and ensures that the configuration cannot be changed on the device The standard PIN is 0000 Default language Specifies the de...

Page 41: ... VDO SmartTerminal NTP host name Name or IP address of the NTP server NTP port Port of the NTP server By default NTP uses the UDP port 123 Automatic summer winter time switch Specifies if the terminal should automatically switch between summer and winter time Dropdown menu Miscellaneous Information Description Miscellaneous Archiving time Specified how long data is to remain stored on the VDO Smar...

Page 42: ... RFID reader is activated the driver is requested to scan his her driver s license after insertion of a medium into the device The RFID reader is activated by default Dropdown menu screen saver Information Description Screen saver Start screen saver Activates deactivates the screen saver on the device The time to activation can be set under option Start after X minutes The screen saver is activate...

Page 43: ...order to be able to reach the device via an other connection in an emergency If access to the device is no longer possible the only option is using a USB stick to reset the device to factory settings IMPORTANT If the option Automatically update connection types is activated the VDO TerminalService automatically changes the connection to the device if it replies on another address This is useful du...

Page 44: ...nformation Description Network Configur ation DHCP Control box in the event that a DHCP service is avail able The settings from the IP address to the data port are automatically set Deactivate this function if you wish to configure the net work settings manually IP address IP address for the VDO SmartTerminal If you wish to operate the terminal in DHCP mode via a VPN connection or if the UDP broad...

Page 45: ...the operating system If you have any questions please contact your network administrator By default port 8000 is used WLAN Control box for activating the WLAN mode SSID Name of the WLAN network Indication for the connection of a VDO SmartTerminal with the WLAN router Password Password for the WLAN network with which the VDO SmartTerminal is to connect itself Downloads Under Downloads all downloads...

Page 46: ... the global protocol all last activities of the terminal are protocolled here After selecting this area the following functions will additionally be available in the lower menu bar Information Description Refresh Reloads all protocol entries from the data base Displays Displays more detailed information for a selected protocol entry in a dialog 3 Days Indication that only the protocol entries of t...

Page 47: ...the selected user from the system User with the same name may be recreated During installation two users are automatically created in the system User Description Administrator The administrator has the user name and password ad min Normal user The operator with restricted user rights has the user name and password demo IMPORTANT Please note that both the user name and the password are case sensiti...

Page 48: ...u store the user Role User role of the operator You can split the user into two groups via the Adminis trator selection box Users with restricted user rights where the selection box is not selected can only view data in the system Furthermore certain areas are hidden for users with restricted user rights A user with administration rights has full access to the sys tem IMPORTANT Should it ever occu...

Page 49: ...ou can change these after clicking on the Edit button Information Description Reminder time card download Defines if and when a reminder for the card download is created in the system Entering 0 days will deactivate the function Driver card in days Enter the number of days here after which a download reminder is to occur By default this is 28 days Download key in days Here you enter the number of ...

Page 50: ... You can delete any drivers or vehicles which are no longer part of your com pany from the list of download reminders All reminders are displayed in a list Information Description Name vehicle re gistration number Unique identification of the driver card of the download key Type Indicates if it is a driver card or a download key Date Date of the last download of this medium Due Calculated date whe...

Page 51: ...ion all stored protocol entries are displayed This may take a while depending on the data volume Logs The protocol records all error messages which occurred in the current session of the VDO TerminalTools The protocol does not show any messages between the VDO TerminalService and the VDO SmartTerminal These can be found under Logs Information Description Date Date on which the error message occurr...

Page 52: ...he background on your computer This is automatically performed when starting the computer and therefore per manently maintains the connection to the terminals The service runs as user system account and can be adjusted by your admin istrator in the service management of the operating system To store all data the service uses a local data base which is located in the data folder ...

Page 53: ...tings Alternatively the configuration can be transferred at any time using a USB stick if the device is no longer accessible by the VDO TerminalTools or if you run it it standalone operation è Data transfer 67 The transfer of the configuration with a USB stick is necessary if you are configuring the VDO SmartTerminal for the network operation and are changing the settings of the TCP IP connection ...

Page 54: ...on onto the device This is necessary for data protection reasons as it is a portable device You can perform the initial installation of the device via the VDO TerminalTools Afterwards you can download data onto the device Settings Some of the settings which are made via VDO TerminalTools can also be made directly on the device However for most of the settings the operator needs to enter an adminis...

Page 55: ...tallation for example if the automatic configuration is not working Select You can change the current language on the device using the language set ting Generally the VDO SmartTerminal switches the language as soon as a driver card is inserted so that the driver can use the corresponding language which is stored on his her driver card However if the driver wishes to change the lan guage while his ...

Page 56: ...the loudspeaker at the VDO SmartTerminal Communicator Busy Indication if the VDO SmartTerminal is currently busy with a task Licences Libraries and packages used to program the software Date and time administration area Under Date and time you can set the current date time as well as the time zone and activate the automatic switch between summer and winter time If you want the VDO SmartTerminal to...

Page 57: ... VDO SmartTerminal The time to activation can be set under the Inactivity timeout option Inactivity timetout In minutes the time after which the screen saver starts on the VDO SmartTerminal if no action is performed on it This setting is only available when the Screen saver act ive option is activated Operating mode administration area Under Operating mode you can specify which communication paths...

Page 58: ...ta port is required for the communication between VDO TerminalService and VDO SmartTerminal The communication with the terminal occurs via this port The port must be activated for the communication in the firewall of the op erating system For any questions please contact your network administrator By default port 8000 is used IP settings If you wish to run the VDO SmartTerminal via network you can...

Page 59: ...IP ad dress This is usually 255 255 255 000 in a class C network Default gateway Possibility to enter your router s address This creates internet access for the VDO SmartTerminal If you do not wish to specify a router please enter 000 000 000 000 Nameserver Possibility to enter the DNS server The Nameserver is required to enable the VDO SmartTer minal to cancel names This is required for example i...

Page 60: ...available when the RFID reader is activated in the settings of the terminal è Parameter 40 This is how you enter the data of a driver card into the VDO SmartTerminal 1 Insert the driver card chip down and forward into the card reader During the transmission of the data of a driver card the progress of the down load is shown on the display IMPORTANT If an info text is stored in the VDO TerminalTool...

Page 61: ...e stored on the VDO SmartTerminal You will automatically proceed to the next dialog with the following areas Information Description Driver information Displays current information to driving times etc Driven vehicles Lists which vehicles vehicle registration number the driver used Events Chronologically lists the events and faults with symbol start and end of the recording Calendar Displays all r...

Page 62: ...e next download must occur Next break Time hours minutes until the next break must be taken Available driving time day Driving time still available to the driver on this day Available driving time week Driving time still available to the drive in this week Available driving time extensions Number of remaining driving time extensions Available daily rest time reductions Number of remaining reductio...

Page 63: ...ertion and removal of driver card Kilometer reading at insertion and removal of driver card Events IMPORTANT The function Results and faults is only active when a driver card or download key with driver data is inserted Via the events you can display driver related events and faults stored on the driver card The overview sorts all events and faults by date and displays them with the cor responding...

Page 64: ...Use the calendar function to display the driver activities relating to one date as well as detail information on the individual activities Driver activities Any days on which an activity was recorded are marked in blue in the calendar overview In addition today s date is highlighted in blue If you wish to retrieve the activities of a certain day tap on the respective date The totals of activities ...

Page 65: ...enter the workshop card data into the VDO SmartTer minal 1 Insert the workshop card with the chip down and forward into the card reader During the transfer of data on a workshop card the display will show you the download progress 2 Remove the workshop card from the VDO SmartTerminal after the progress is at 100 The data is now visible under Cards in the VDO TerminalTools Downloading company card ...

Page 66: ... Cards in the VDO TerminalTools Downloading data from a download key Proceed as follows to enter the data of a download key into the VDO SmartTer minal 1 Insert the download key into the USB connection on the side During the transfer of data from the download key you will see the progress of the download on the display IMPORTANT If an info text is stored in the VDO TerminalTools è Global 48 it is ...

Page 67: ...f the download key contains data from driver cards Vehicle informa tion Lists the drivers that have used each vehicle Data transfer Data transfer in the network or with local connection to a computer If the VDO SmartTerminal is integrated into a network via LAN or WLAN or directly connected to a computer via USB cable crossed network cable the downloaded data is automatically retrieved and stored ...

Page 68: ...a transfer 68 Continental Automotive GmbH Maintenance The VDO SmartTerminal is maintenance free Clean the screen with a lightly dampened cloth or a microfiber cleaning cloth Avoid damage ATTENTION Do not use any abrasive cleaning agents and not solvents or petrol ...

Page 69: ...nual VDO SmartTerminal Data transfer Decommissioning Continental Automotive GmbH 69 Decommissioning Disconnect the VDO SmartTerminal from the power supply Dispose of the terminal according to local regulations ...

Page 70: ...ror situations can occur when accessing the system Connection cannot be established The connection between VDO TerminalTools and VDO TerminalService is not possible Possible reasons include The specified server or port is incorrect If the computer on which the VDO TerminalService runs was not spe cified correctly no connection can be established Please ask your net work administrator for the corre...

Page 71: ... or password is incorrect If the combination of user name and password is incorrect you cannot ac cess the system In this event check your entries and observe upper and lower case Version does not match The error situation occurs when there is a version conflict between the ver sion of the VDO TerminalTools and the VDO TerminalService This is usu ally the case when one of the two components was up...

Page 72: ...n 01 2020 Appendix Declaration of conformity 72 Continental Automotive GmbH Appendix Declaration of conformity You can download the declaration of conformity for the VDO SmartTerminal in the download area under www fleet vdo com downloads ...

Page 73: ...k 67 Declaration of conformity 72 I Imprint 2 IP address 17 N Network mode 17 P Password USB stick 25 VDO TerminalTools 26 47 Protocol 26 S Select 55 Service programs 9 Signal words 5 Standalone 18 Symbols 5 T Target group 5 Trademark 2 U USB cable Connecting 18 USB driver 10 USB interface 8 USB mode 18 USB stick Data transfer 67 User ID VDO TerminalService 25 V VDO TerminalService 10 VDO Terminal...

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Page 76: ...Edition 12 2019 VDO a brand of the Continental company ...

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