Chapter 10
Troubleshooting, maintenance & support
161
Contacting technical support
For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and
any other documentation provided. If you still have questions, you may contact technical support during
normal business hours (Monday through Friday, excluding holidays, between 8 a.m. and 7 p.m. Eastern Time).
Note:
Be ready at the equipment before calling for technical support.
Table 39. Sales and support contact information
Pre-sales
Technical support
Phone:
1 800 428 2733
1 888 437 3287
Fax:
561 998 6160
561 998 6224
E-mail:
None
Summary of Contents for M3000
Page 1: ...M3000 Installation Manual P N 460630001H 15JUNE11 ...
Page 10: ...M3000 Installation Manual x ...
Page 39: ...Chapter 3 Power Communications board 29 Figure 11 Wiring modem to M3000 M 5 or serial printer ...
Page 47: ...Chapter 4 PXNplus CPU board 37 Board layout Figure 16 PXNplus CPU board layout ...
Page 58: ...M3000 Installation Manual 48 Board layout Figure 17 2RP reader board layout ...
Page 68: ...M3000 Installation Manual 58 Figure 24 Wiring 2RP door strike external relay ...
Page 72: ...M3000 Installation Manual 62 Board layout Figure 27 2SRP supervised reader board layout ...
Page 82: ...M3000 Installation Manual 72 Figure 19 Wiring 2SRP door alarm contact and exit request ...
Page 84: ...M3000 Installation Manual 74 Figure 21 Wiring 2SRP door strike external relay ...
Page 89: ...Chapter 5 Reader processing boards 79 Board layout Figure 24 8RP reader board layout ...
Page 92: ...M3000 Installation Manual 82 Figure 26 Wiring 8RP to F 2F or Supervised F 2F Readers ...
Page 94: ...M3000 Installation Manual 84 ...
Page 97: ...Chapter 6 Optional DI and DO boards 87 Figure 31 20DI board layout ...
Page 99: ...Chapter 6 Optional DI and DO boards 89 Figure 32 Wiring DI point ...
Page 101: ...Chapter 6 Optional DI and DO boards 91 Figure 33 16DO board layout ...
Page 102: ...M3000 Installation Manual 92 Figure 34 16DOR board layout ...
Page 104: ...M3000 Installation Manual 94 Figure 36 Wiring output device to 16DOR board ...
Page 152: ...M3000 Installation Manual 142 ...
Page 156: ...M5 controller Installation Manual 146 Figure 76 Installing ferrite ...
Page 160: ...M5 controller Installation Manual 150 ...
Page 172: ...M3000 Installation Manual 162 ...