UTC Fire and Security M3000 Page 15 Installation Manual Download

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Chapter 1

Introduction

CPU specifications

Table 2. CPU Specifications

PXNplus CPU board

Communications interfaces

Direct Serial (RS-232, RS-422)

Supported

Direct Serial Baud Rates

2400
4800
9600
19200

Direct Serial cabling

Belden 8723,
2-pair shielded,
22-AWG

Dial-up Serial

Two options available:

• Optional plug-in modem card. Can be either primary communications or

fallback dial-up for network communications.

• External modem.

Network

10/100 MB Ethernet, on-board Ethernet RJ-45 connection, TCP/IP

Network, Static IP

Supported

Network, DNS, DHCP

Supported

CPU specifications

Operating system

uClinux

Processor

Xilinx

RAM

32 MB

FLASH memory

32 MB

Applications supported

Facility Commander Wnx

FCWnx 7.0 or later

Secure Perfect

SP 6.11 or later

Picture Perfect

PP 2.x or later

Application Capacities

Facility Commander Wnx 7.x or later/Secure Perfect 6.x or later

Badge capacity

100,000

Offline badge history capacity

8,192

Offline alarm history capacity

8,192

Picture Perfect 2.x

Badge capacity

200,000

Offline badge history capacity

5,000

Summary of Contents for M3000

Page 1: ...M3000 Installation Manual P N 460630001H 15JUNE11 ...

Page 2: ... contact your local supplier or visit us online at www UTCFireandSecurity com FCC compliance This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates us...

Page 3: ...able length 10 Mounting 11 Mounting and handling guidelines 11 Mounting instructions 11 Chapter 3 Power Communications board 17 Introduction 18 Power setup 19 Connecting the AC input power to the M3000 19 Installing the battery backup AC fail and low battery 22 Serial communications setup 24 DIP switch settings 24 Connector pinouts 24 Host computer wiring 27 Controller wiring 30 Shield wire ground...

Page 4: ...er processing boards 45 Introduction 46 2RP board 46 Introduction 46 Device addressing 46 Board layout 48 Setting DIP switches 49 Setting reader voltage 51 Installing resistor packs 52 Wiring readers 53 Wiring digital inputs 56 Wiring door strikes 57 Wiring auxiliary DO relays 59 Wiring alarm shunt relays 60 2SRP board 61 Device addressing 61 Board layout 62 Setting DIP switches 63 Setting reader ...

Page 5: ... Controller setup overview 102 Controller Configuration menu Host Connection type 104 Controller Information menu Controller Information 105 Controller Parameters menu 107 Administration menu 119 Flash controller menu Flash controller 121 Logging menu 122 Configuration checklist for Integrated Configuration Tool 123 Using enhanced Flash eFlash within Picture Perfect Secure Perfect and FCWnx 125 Pi...

Page 6: ...Door strike problems 155 PXNplus CPU board problems 155 Diagnostic LED display 157 Maintenance 159 Inserting and removing the UCSIMMPlus board on the PXNplus CPU board 159 M3000 backup battery replacement 159 Contacting technical support 161 Index 163 ...

Page 7: ...ntact 56 Figure 23 Wiring 2RP door strike internal relay 57 Figure 24 Wiring 2RP door strike external relay 58 Figure 25 Wiring 2RP auxiliary DO relay 59 Figure 26 Wiring 2RP external alarm shunt relay 60 Figure 27 2SRP supervised reader board layout 62 Figure 28 Setting 2SRP reader voltage 65 Figure 29 Installing 2SRP resistor packs 66 Figure 30 Wiring 2SRP to Wiegand F 2F Strobed and Supervised ...

Page 8: ...h Micro Parameter Configuration window 132 Figure 58 Micro Flash window 133 Figure 59 Secure Perfect Micro Utility Form 133 Figure 60 Micro Utility Form toolbar 134 Figure 61 Micro Flash Micro Parameter Configuration window 134 Figure 62 Micro Parameter Direct Dialup tab 135 Figure 63 Micro Parameter Badge Format tab 135 Figure 64 Facility Commander Utility Form 136 Figure 65 Flash Controller s me...

Page 9: ...ntions used in this document The following conventions are used in this document Safety terms and symbols These terms may appear in this manual Bold Menu items and buttons Italic Emphasis of an instruction or point special terms File names path names windows panes tabs fields variables and other GUI elements Titles of books and various documents Blue italic Electronic version Hyperlinks to cross r...

Page 10: ...M3000 Installation Manual x ...

Page 11: ...This chapter provides an overview of the M3000 controller along with its technical specifications In this chapter Product overview 2 Specifications 3 Chapter 1 Introduction ...

Page 12: ...viously configured when the power is restored to the CPU When the host becomes available the PXNplus will automatically upload stored transactions and refresh its database The M3000 enclosure has five slots for controller boards All boards plug into the controller backplane making field configuration and maintenance easy and economical Screw terminal connector plugs for all wire connections elimin...

Page 13: ...ckup is included Controller power requirements Provided power supply meets all power requirements for this device Cabling Host to controller Network Category Cat 5 cable Serial Dedicated Belden 8723 22 AWG 2 pair twisted shielded wire recommended RS 232 100 feet 30 48 meters maximum RS 422 2000 feet 609 6 m maximum Dial up Short or long haul modems for distances greater than 100 feet 30 5 m Contro...

Page 14: ...0 VDC or 0 50 A 120 VAC maximum Aux output DO relay 2 A 30 VDC or 0 50 A 120 VAC maximum Alarm shunt relay 2 A 30 VDC or 0 50 A 120 VAC maximum 8RP Number supported two boards for maximum of 16 readers Each 8RP reader board provides Eight reader ports One digital output reader LED per reader port Reader technology supported F 2F or supervised F 2F Supports keypad only and keypad reader technology ...

Page 15: ...l modem Network 10 100 MB Ethernet on board Ethernet RJ 45 connection TCP IP Network Static IP Supported Network DNS DHCP Supported CPU specifications Operating system uClinux Processor Xilinx RAM 32 MB FLASH memory 32 MB Applications supported Facility Commander Wnx FCWnx 7 0 or later Secure Perfect SP 6 11 or later Picture Perfect PP 2 x or later Application Capacities Facility Commander Wnx 7 x...

Page 16: ...dge capacity 145 000 Offline badge history capacity 5 0001 Table 3 Minimum board level required for use with the PXNplus CPU board Board Part number Date code1 1 The first letter identifies the month where A January B February and so on The second letter identifies the year where Z 1999 Y 1998 and the sequence continues with each previous letter representing the previous year Power Communications ...

Page 17: ...s for planning your installation and mounting your M3000 In this chapter Getting started roadmap 8 Safety 9 General installation rules 9 Observing noise prevention procedures 10 Mounting 11 Chapter 2 Installation planning and mounting ...

Page 18: ...unications board on page 17 7 If using networked controllers verify that your network is up and running 8 Install and wire up the PXNplus CPU board Be sure to configure and verify the jumpers If this is a network controller plug in the network cable Refer to Chapter 4 PXNplus CPU board on page 35 9 Install the reader board s into the enclosure and wire up the readers to the controller Be sure to c...

Page 19: ...its and or inspections Contact the local fire marshal for assistance if necessary Safety of customer personnel is the primary consideration of the installation Neatly dress and tie or lace all wiring in a professional manner Gather together and tape all unused conductors in multiple conductor cables Shield all cables and terminate properly WARNING Circuit board components are vulnerable to damage ...

Page 20: ...sources are Fluorescent lighting and neon fixtures Power distribution panels including wiring transformers generators and alternators Motors that drive machinery such as air conditioners elevators escalators large blowers and machine tools Electromagnetic equipment such as degaussers magnetic chucks etc Control equipment relays for machinery and other switching devices that carry or switch large c...

Page 21: ... outside the range specified for the M3000 operating environment Do not leave boards or other components in direct sunlight To avoid mechanical damage do not drop or stack boards Do not subject printed circuit boards to electrostatic discharge Mounting instructions The enclosure can be mounted in one of two ways Directly to the wall or Into a standard Electronics Industries Alliance EIA 19 inch op...

Page 22: ... ground such as an electrical box or ground bus Run wire from the M3000 enclosure ground terminal top left of enclosure to the earth ground point Use wire size in accordance with local and national electrical codes Figure 1 M3000 controller and components assembly drawing wall mounting CAUTION The M3000 must be earth grounded ...

Page 23: ...unting 13 All cables connected to the M3000 must be shielded with the shield terminated as shown here Figure 2 Typical installation using shielded cable drain wire outside and inside the enclosure Outside the enclosure Inside the enclosure ...

Page 24: ...washer provided to secure the ground lug Figure 3 Earth Ground Connection Note The Power Communications board must be in the far right slot and the CPU board must be in the second right slot next to the Power Communications board See Figure 75 on page 145 for details ...

Page 25: ...re 4 Install cable conduit to the M3000 enclosure knockout holes if required The enclosure has knockout holes on the sides bottom and back pull cable through these holes To open the holes strike the knockouts from outside of the enclosure 5 Fit and tighten approved strain relief clamp in each knockout hole to be used 6 Find the nearest earth ground such as electrical box or ground bus Run wire fro...

Page 26: ...ack mounting Note When installing boards the Power Communications board must be in the far right slot and the CPU board must be in the second right slot next to the Power Communications board See Figure 75 on page 145 CAUTION The M3000 must be earth grounded ...

Page 27: ...r provides information about and instructions for using the Power Communications controller board In this chapter Introduction 18 Power setup 19 Serial communications setup 24 Chapter 3 Power Communications board ...

Page 28: ...n Manual 18 Introduction The Power Communications board manages the power and controls the communications for the controller The recommended communication method is by Ethernet Figure 5 Power Communications board layout ...

Page 29: ...to the power supply 1 Follow all state local and national electrical codes 2 Using the knockouts provided in the sides and back of the enclosure connect AC power and earth ground to the terminals provided inside the enclosure See Figure 6 Wiring AC power through the terminal block on page 20 Controller earth grounding AC grounding is a critical element for proper operation To test the AC power gro...

Page 30: ... the terminal block CAUTION Failure to connect the AC power and earth ground to the terminal blocks provided will result in damage to the controller Use a properly sized disconnect device Replace fuse with the same type and rating as shown in Figure 7 on page 21 ...

Page 31: ...Chapter 3 Power Communications board 21 Figure 7 Fuse location on the Power Communications board CAUTION Good earth ground must be made before completing installation ...

Page 32: ...ery Figure 8 shows the wiring between the battery and the power supply Wiring AC power fail The power supply includes a relay that monitors and signals the loss of AC power The power fail line is low during normal operation and goes high when AC input power is lost If this option is used connect the power supply AC power fail NC and COM terminals to the Power Communications Board connector J6 pin ...

Page 33: ...Chapter 3 Power Communications board 23 Figure 8 Wiring diagram for the battery backup AC power fail and low battery ...

Page 34: ...rs which are detailed in the following tables Table 4 Power Communications board controller port baud rate Baud rate Controller port SW1 3 SW1 4 SW1 5 SW1 6 2400 ON ON 4800 ON ON 9600 ON ON ON ON 19200 Table 5 J2 Controller port RS 422 Connector J2 Pin Signal name 1 RX Receive data from upstream device controller host or modem 2 RX 3 RX2 Receive secondary data from downstream controller 4 RX2 5 RX...

Page 35: ...pin 2 8 Receive RX data 9 RTS jumped to pin 1 Table 7 J4 Secondary port RS 232 Connector J4 Pin Signal name 1 CTS jumped to pin 9 2 jumped to pin 7 3 Ground 4 5 VDC 5 Not used 6 Transmit TX data 7 jumped to pin 2 8 Receive RX data 9 RTS jumped to pin 1 Table 8 J5 Auxiliary port RS 232 Connector J5 Pin Signal name 1 CTS jumped to pin 9 2 jumped to pin 7 3 Ground 4 5 VDC 5 Not used 6 Transmit TX dat...

Page 36: ...RX data 9 RTS jumped to pin 1 Table 9 J6 Power input port Connector J6 Pin Signal name 1 12 VDC 2 Ground 3 12 VDC 4 Ground 5 12 VDC 6 Ground 7 Controller cabinet tamper input 8 AC power fail input Table 8 J5 Auxiliary port RS 232 Connector J5 Pin Signal name ...

Page 37: ...Chapter 3 Power Communications board 27 Host computer wiring Figure 9 Wiring host computer to first M3000 ...

Page 38: ... use a DB9F PC to DB9F M3000 or M 5 serial cable P N 320038001 not included to connect the host or modem to Primary port J8 Figure 10 Wiring host computer to modem or serial printer Note If using a Digi board use the same pinouts listed in the DB25F column ...

Page 39: ...Chapter 3 Power Communications board 29 Figure 11 Wiring modem to M3000 M 5 or serial printer ...

Page 40: ...um cabling distance is 100 feet 30 48 m for RS 232 and 2 000 feet 609 6 m for RS 422 Detailed instructions on connecting controllers follow RS 232 connection The Power Communications board RS 232 ports J3 and J4 can be used to connect controllers together Connect the host modem or upstream controller to port J3 Connect downstream controller to port J4 Figure 12 Wiring upstream toward the host usin...

Page 41: ...Chapter 3 Power Communications board 31 Figure 13 Wiring downstream away from the host using RS 232 ...

Page 42: ...M3000 Installation Manual 32 RS 422 connection The Power Communications board RS 422 port J2 can be used to connect controllers together Figure 14 Wiring upstream toward the host using RS 422 ...

Page 43: ...he ground nut adjacent to the cable entrance knockout of the cabinet enclosure For more details see Figure 73 Typical installation using shielded cable drain wire outside and inside the enclosure on page 144 2 For host to controller connection ground shield wire at controller For controller to controller connection ground shield wire at upstream controller CAUTION Do not ground both cable ends ...

Page 44: ...shing Data received from upstream host controller connected to primary controller port Receive RX DS2 Flashing Data transmitted to upstream host controller connected to primary controller port Transmit TX DS3 Flashing Data received from downstream controller connected to secondary controller port DS4 Flashing Data transmitted to downstream controller connected to secondary controller port DS5 Flas...

Page 45: ...duction 36 Board layout 37 Pins and jumpers 38 Inserting and removing the PXNplus board 39 LED indicators 40 Modem LED indicators on the PXNplus CPU board 41 Important information for firewall users 42 Configuring upstream communications with the host 43 Configuring downstream communications 44 Chapter 4 PXNplus CPU board ...

Page 46: ...very and allows for host less operations Utilizes a 32 bit platform which provides better response times and higher capacity Allows for remote diagnostics Supports up to seven downstream controllers using RS 232 or RS 422 serial connection and up to 64 readers Provides a browser based configuration tool Refer to Chapter 8 Controller firmware tools on page 97 Works with either Picture Perfect 2 0 o...

Page 47: ...Chapter 4 PXNplus CPU board 37 Board layout Figure 16 PXNplus CPU board layout ...

Page 48: ... Ethernet IP Address 192 168 6 6 Mask 255 255 255 0 Gateway 192 168 6 1 Short JP4 for a minimum of five seconds JP6 Hardware Reset Reboots the CPU board without properly shutting down the application The PXNplus board runs an operating system just like a computer Shorting JP6 is like pressing the Off button on your computer without using the Shut down feature The controller shuts down but not in a...

Page 49: ...y remove the CPU board from the controller Table 13 Downstream configuration jumper J9 Pins Function 1 and 21 1 This is the default setting If the jumper is missing the default setting is used RS 232 using J4 on Power Communications board RS 422 using J2 on the Power Communications board 2 and 3 Reserved Do not use 3 and 4 Reserved Do not use CAUTION Earlier lines of controllers sometimes required...

Page 50: ...troller is waiting to receive database from host Restore defaults requested indicates Jumper J3 was shorted This requests that the defaults be restored The defaults are listed on page 119 Shutdown requested indicates Jumper J6 was shorted This requests that the application shut down so that a hard reset can be done eFlash image save indicates that the newly loaded image from the eFlash transfer is...

Page 51: ...ON ON ON ON ON ON ON Boot maintenance mode ON OS Operating system maintenance mode Alternates ON with DS3 Alternates ON with DS2 ON Normal operation mode Controller offline ON Address received Flashes once Badge read OK Flashes once Waiting for database Flashes1 1 For Picture Perfect systems DS4 blinks once per second For Secure Perfect systems DS4 blinks twice followed by a one second delay befor...

Page 52: ...nd data Table 16 LED indicators on the UCSIMMPlus board Color Purpose DS1 Green ON Link activity present Flashing Network activity detected OFF No link activity present DS2 Yellow ON 100 Mbps OFF 10 Mbps DS3 Red ON Full duplex OFF Half duplex DS4 Red ON Collision Table 17 For firewall users Port Name Description 6699 Reserved Used for PXNplus communications with the host 6767 Application Picture P...

Page 53: ...d Refer to the document PXNplus Modem Board Installation Instructions 2 Verify that you have a working network If you need to configure a board before your network is running skip to step 3 3 Connect the network cable into J1 the Ethernet connector See Chapter 9 Regulatory information on page 143 4 Use the Integrated Configuration Tool to set the board to network use with fallback dial up See Chap...

Page 54: ...communications The PXNplus supports up to seven downstream controllers using RS 232 through J4 of the Power Communications board or RS 422 through J2 of the Power Communications board To use direct connect downstream communications set J9 to pins 1 and 2 ...

Page 55: ...This chapter provides information about and instructions for using the reader processing boards In this chapter Introduction 46 2RP board 46 2SRP board 61 8RP board 77 Chapter 5 Reader processing boards ...

Page 56: ...ch 2RP board is limited to only one type of reader technology Wiegand Strobed F 2F and Supervised F 2F In addition both readers connected to the board must use the same voltage In Supervised F 2F mode the exit request and door alarm contact wiring is terminated at the reader Each reader DI point Aux DO and Exit DI on a 2RP board is addressed differently depending on the host system you are using R...

Page 57: ...the board number and pp represents the point or device number Table 19 2RP device addressing Facility Commander Wnx and Secure Perfect Board 1 Board 2 Board 3 Board 4 Readers door DOs mmmm 1 01 mmmm 1 02 mmmm 2 01 mmmm 2 02 mmmm 3 01 mmmm 3 02 mmmm 4 01 mmmm 4 02 Door DIs mmmm 1 01 mmmm 1 02 mmmm 2 01 mmmm 2 02 mmmm 3 01 mmmm 3 02 mmmm 4 01 mmmm 4 02 Exit DIs mmmm 1 01 mmmm 1 02 mmmm 2 01 mmmm 2 0...

Page 58: ...M3000 Installation Manual 48 Board layout Figure 17 2RP reader board layout ...

Page 59: ...Water Mark ON Magstripe UTC GE Supervised F 2F default ON ON Magstripe Strobed ON ON Magstripe F 2F ON ON ON Wiegand 3701 ON 37021 3201 ON ON 34 bit KSC 38 bit ADT 3601 3202 ON ON 4001 4401 64 bit BCD2 2802 ON ON ON 2804 3600 2700 ON ON 2801 32 bit Motorola Indala 75 bit PIV 2800 ON ON ON 35 37 bit Hughes 1 Secure Perfect uses this switch setting as Custom Wiegand 2 Only the PXNplus CPU board supp...

Page 60: ...6 bit ON ON ON 55 bit 34 bit CardKey 35 bit Hughes 4002 2500 ON ON ON ON 2804 3400 3703 Table 21 2RP reader board address settings Reader board SW1 SW2 5 6 7 8 1 2 3 4 1 ON ON 2 ON ON 3 ON ON 4 ON ON Table 20 Reader technology and format Reader technology and format SW1 1 SW1 2 SW1 3 SW1 4 ...

Page 61: ...cessing boards 51 Setting reader voltage Select the proper reader voltage by placing the jumper on JP1 See Figure 18 below for details Both reader ports are set to the selected voltage Figure 18 Setting 2RP reader voltage ...

Page 62: ...per resistor packs in RN1 and RN2 Be sure you insert the correct resistor pack for the reader voltage selected Both resistor packs must be the same since the voltage for both readers must be the same See Figure 19 below for details Figure 19 Installing 2RP resistor packs ...

Page 63: ... enclosure on page 144 4 Place the appropriate wires to the appropriate screw terminal on the 2RP reader board Refer to the reader wiring diagrams in this section Pairing of cables is very important Important For 12V readers using cable runs over 500 feet you must install pull up resistors 470 ohm 1 2 watt between Reader Data 0 and 12 VDC and between Reader Data 1 and 12 VDC Some readers require p...

Page 64: ...a 0 7 Reader Data 1 8 Door DI Alarm Point 9 Not used 10 Clock DO J3 J5 relay connector pinouts PIN Relay 1 Door Strike Relay Normally Closed NC 2 Door Strike Relay Common Com 3 Door Strike Relay Normally Open NO 4 Auxiliary Output Relay Common Com 5 Auxiliary Output Relay Normally Closed NC 6 Auxiliary Output Relay Normally Open NO 7 Alarm Shunt Relay Common Com 8 Alarm Shunt Relay Normally Closed...

Page 65: ...Chapter 5 Reader processing boards 55 Figure 21 Wiring 2RP to Wiegand Strobed F 2F and supervised F 2F readers ...

Page 66: ...DIs are not supervised they do not require end of line resistors To wire a DI 1 Install the door contact and exit contact as required 2 Wire the door DI between pin 2 Gnd and pin 8 Door DI and or exit DI between pin 2 Gnd and pin 5 Exit DI to the corresponding reader port on the 2RP board The contact can be Normally Open or Normally Closed Figure 22 Wiring 2RP exit request and door alarm contact ...

Page 67: ...rike to the door DO internal relay Normally open or Normally Closed dry contacts are available 3 If required wire the door strike to a customer supplied external relay and the 2RP board as shown in Figure 22 4 Install a protection diode across the relay and the door strike Use 1N4002 1N4003 1N4004 or equivalent diodes for DC door strikes and metal oxide varistors MOV for AC door strikes Figure 23 ...

Page 68: ...M3000 Installation Manual 58 Figure 24 Wiring 2RP door strike external relay ...

Page 69: ...auxiliary output device To wire an auxiliary DO relay 1 Install the auxiliary output maximum 2 A 30 VDC or 0 50 A 120 VAC as required 2 Wire the output device to the auxiliary DO relay The auxiliary DO relay has either a Normally Open or Normally Closed dry contact available pin 4 Common pin 5 Normally Closed pin 6 Normally Open Figure 25 Wiring 2RP auxiliary DO relay ...

Page 70: ...rglar alarm on a valid read or exit pushbutton request To wire an alarm shunt relay 1 Install the alarm shunt maximum 2 A 30 VDC or 0 50 A 120 VAC as required 2 Wire the external alarm system to the alarm shunt relay The relay has either a Normally Open or Normally Closed dry contact available pin 7 Common pin 8 Normally Closed pin 9 Normally Open Figure 26 Wiring 2RP external alarm shunt relay ...

Page 71: ...nder Wnx and Secure Perfect The device addresses shown in Table 25 are created by the Facility Commander Wnx and Secure Perfect software The device address is in the format mmmm b pp where mmmm represents the controller number b represents the board number and pp represents the point or device number Table 24 2SRP device addressing Picture Perfect Board 1 Board 2 Board 3 Board 4 Readers 0 and 1 0 ...

Page 72: ...M3000 Installation Manual 62 Board layout Figure 27 2SRP supervised reader board layout ...

Page 73: ... ON Special 6 8K 18K ON ON ON ON Time Display Readers Time Attendance ON ON ON ON ON Table 27 Reader technology and format Reader technology and format SW3 1 SW3 2 SW3 3 SW3 4 Not Valid Reserved ON Reserved ON Magstripe Reversed Strobed ON ON Magstripe Water Mark ON Magstripe UTC GE Supervised F 2F default ON ON Magstripe Strobed ON ON Magstripe F 2F ON ON ON Wiegand 3701 ON 37021 3201 ON ON 34 bi...

Page 74: ...ON ON ON 35 37 bit Hughes 26 bit ON ON ON 55 bit 34 bit CardKey 35 bit Hughes 4002 2500 ON ON ON ON 2804 3400 3703 Table 28 Reader board 2SRP address settings Reader board SW3 SW4 5 6 7 8 1 2 3 4 1 ON ON 2 ON ON 3 ON ON 4 ON ON Table 27 Reader technology and format continued Reader technology and format SW3 1 SW3 2 SW3 3 SW3 4 1 Secure Perfect uses this switch setting as Custom Wiegand 2 Only the ...

Page 75: ...ls Both reader ports are set to the selected voltage Figure 28 Setting 2SRP reader voltage Table 29 Special reader types Reader type SW4 5 SW4 6 SW4 7 SW4 8 Standard Readers ON ON ON ON Special Readers single color LEDs 1 1 For special readers see Figure 18 on page 70 OFF ON ON ON Time Display Readers T A ON ON ON HID Pin Pad Readers for Fidelity ON ON ...

Page 76: ... resistor packs in RP1 and RP13 Be sure you insert the correct resistor pack for the reader voltage selected Both resistor packs must be the same since the voltage for both readers must be the same See Figure 29 below for details Figure 29 Installing 2SRP resistor packs ...

Page 77: ...le entrance knockout of the cabinet enclosure For more details see Figure 73 Typical installation using shielded cable drain wire outside and inside the enclosure on page 144 4 Place the appropriate wires to the appropriate screw terminal on the 2SRP reader board Refer to the reader wiring diagrams in this section Pairing of cables is very important Note The 2SRP board has built in pull up resisto...

Page 78: ...M3000 Installation Manual 68 Figure 30 Wiring 2SRP to Wiegand F 2F Strobed and Supervised F 2F Readers ...

Page 79: ... Door DO Reader LED 5 Supervised Exit DI Exit Request 1 6 Reader Data 0 7 Reader Data 1 8 Supervised Door DI Alarm Point 1 9 Supervised Door DI Return1 10 Supervised Exit DI Return1 J3 J5 relay connector pinouts PIN Relay 1 Door Strike Relay Normally Closed NC 2 Door Strike Relay Common Com 3 Door Strike Relay Normally Open NO 4 Auxiliary Output Relay Common Com 5 Auxiliary Output Relay Normally C...

Page 80: ...sh fast upon a valid access condition and turn off for 3 to 4 seconds upon an invalid attempt See Table 29 Special reader types on page 65 for switch setting information In this configuration the Alarm Shunt Relay is no longer available Figure 18 Wiring 2SRP to single color LED reader ...

Page 81: ...0 enclosure grounding studs Insulate the shield with tape or shrink tubing at the DI device end to avoid electrical noise 4 Install two end of line resistors Install each resistor as close to the door status contact as possible 5 We recommend the standard 1 000 1K ohm 1 4 watt 5 tolerance high quality end of line resistors This board also supports 6 8K and 18K end of line resistors See Figure 19 o...

Page 82: ...M3000 Installation Manual 72 Figure 19 Wiring 2SRP door alarm contact and exit request ...

Page 83: ...trike to the door DO internal relay Normally open or Normally Closed dry contacts are available pin 1 Normally Closed pin 2 Common pin 3 Normally Open Use pin 1 5 12 VDC and pin 4 Reader LED for wiring the external relay See Figure 20 on page 73 and Figure 21 on page 74 3 Install a protection diode Use 1N4002 1N4003 or 1N4004 diodes for DC door strikes and Metal Oxide Varistors MOV for AC door str...

Page 84: ...M3000 Installation Manual 74 Figure 21 Wiring 2SRP door strike external relay ...

Page 85: ...liary output device To wire an auxiliary DO relay 1 Install the auxiliary output device maximum 2 A 30 VDC or 0 50 A 120 VAC as required 2 Wire the output device to the auxiliary DO relay The auxiliary DO relay has either a Normally Open or Normally Closed dry contact available pin 4 Common pin 5 Normally Closed pin 6 Normally Open Figure 22 Wiring 2SRP auxiliary DO relay ...

Page 86: ...or exit pushbutton request To wire an alarm shunt relay 1 Install the alarm shunt 2 A 30 VDC or 0 50 A 120 VAC as required 2 Wire external alarm system to the alarm shunt relay The relay has either a Normally Open or Normally Closed dry contact available pin 7 Common pin 8 Normally Closed pin 9 Normally Open Note Single color LED readers do not support alarm shunt relays Figure 23 Wiring 2SRP exte...

Page 87: ...ssed differently depending on the host system you are using The 8RP board provides one digital output reader LED per reader port 0 10 amps 12 VDC maximum per output point Device addressing Picture Perfect Note Picture Perfect uses 2RP board numbers to address readers DIs and DOs on the 8RP board See Table 19 and Table 20 for further information Therefore in Picture Perfect Reader ports 1 and 2 are...

Page 88: ...d 21 1 The second 8 readers out of 16 See Table 23 on page 80 for board type settings Reader 9 and 10 Reader 11 and 12 Reader 13 and 14 Reader 15 and 16 Picture Perfect board number 5 6 7 8 Readers 0 and 1 0 and 1 0 and 1 0 and 1 Door DIs 0 and 1 0 and 1 0 and 1 0 and 1 Exit DIs 8 and 9 8 and 9 8 and 9 8 and 9 Door DOs 0 and 1 0 and 1 0 and 1 0 and 1 Table 21 8RP device addressing Facility Command...

Page 89: ...Chapter 5 Reader processing boards 79 Board layout Figure 24 8RP reader board layout ...

Page 90: ... be wired directly to the Power Communication board as shown in Figure 25 Figure 25 Powering two 8RP boards Table 22 Reader technology and format Reader technology and format SW 1 1 SW 1 2 SW 1 3 SW 1 4 Magstripe UTC GE Supervised F 2F ON ON Magstripe F 2F ON ON ON Table 23 8RP board address settings Board type SW 1 SW 2 5 6 7 8 1 2 3 4 5 6 7 8 Board 11 1 The first 8 readers out of 16 Does not app...

Page 91: ...riate screw terminal on the 8RP reader board Refer to the reader wiring diagrams in this section Pairing of cables is very important 5 Label each cable end with Controller Address Number Device or Reader Number It is recommended that 20 AWG shielded cable be used for wiring reader DOs and DIs Use plenum rated cable for applications where cable is to be run above the false suspended ceiling in the ...

Page 92: ...M3000 Installation Manual 82 Figure 26 Wiring 8RP to F 2F or Supervised F 2F Readers ...

Page 93: ... pin 5 and door DO pin 4 and or pin 8 3 Install a protection diode across the relay and the door strike Use 1N4002 1N4003 1N4004 or equivalent diodes for DC door strikes and Metal Oxide Varistors MOV for AC door strikes Note Protection diode or MOV and blocking diode required at all electronic door locks 4 Install a blocking diode on the door DO Reader LED line between the reader and the door stri...

Page 94: ...M3000 Installation Manual 84 ...

Page 95: ...his chapter provides information about and instructions for using the optional DI and DO boards In this chapter Introduction 86 20DI board 86 16DO and 16DOR boards 90 Chapter 6 Optional DI and DO boards ...

Page 96: ...lease note the following The maximum distance allowed between the M3000 and the alarm input device is 1 000 feet 30 48m The recommended cable wire is a two conductor 22 AWG shielded stranded cable Each DI point is addressed differently depending on the host system you are using Device addressing Picture Perfect From one to four boards can be configured with DI points from 16 to 35 Picture Perfect ...

Page 97: ...Chapter 6 Optional DI and DO boards 87 Figure 31 20DI board layout ...

Page 98: ...e digital input for each alarm input device 3 Ground the shields of the cable at the M3000 enclosure grounding studs Float the shield with tape or shrink tubing at the DI device end to avoid electrical noise 4 Install two end of line resistors not included We recommend high quality 1 000 1K ohm 1 4 watt 5 tolerance end of line resistors Install each resistor as close to the door status contact as ...

Page 99: ...Chapter 6 Optional DI and DO boards 89 Figure 32 Wiring DI point ...

Page 100: ...d for the 16DO board Two conductor 18 to 22 AWG shielded stranded wire is recommended for the 16DOR board depending on the cable distance amperage current draw and voltage of the output device Each DO point is addressed differently depending on the host software you are using Device addressing Picture Perfect From one to four boards can be configured with DO points from 16 to 31 Picture Perfect ad...

Page 101: ...Chapter 6 Optional DI and DO boards 91 Figure 33 16DO board layout ...

Page 102: ...M3000 Installation Manual 92 Figure 34 16DOR board layout ...

Page 103: ...O is used to energize a relay install a diode in parallel with the relay coil to absorb transients when the relay is de energized A transient protection diode not included is necessary on the 16DO board 3 Connect a 5 to 24 VDC power supply to port J6 The voltage needed depends on the relay requirements of the DO points Pins 1 3 5 and 7 on ports J2 J3 J4 and J5 get their DC voltage from pin 1 on J6...

Page 104: ...M3000 Installation Manual 94 Figure 36 Wiring output device to 16DOR board ...

Page 105: ...This chapter provides instructions for testing your controller before you apply power In this chapter Testing 96 Chapter 7 Testing before powering up ...

Page 106: ...t of less than 100 ohms indicates a short circuit Correct this condition before powering up 3 If a 16DO board is installed check for a short circuit Unplug each connector and measure from chassis ground to all pins on the DO connector Result A measurement of less than 100 ohms indicates a short circuit Trace out the wiring to locate the short circuit 4 Reconnect all connectors 5 Disconnect power i...

Page 107: ... about and instructions for using controller firmware tools In this chapter Using the Integrated Configuration Tool 98 Using enhanced Flash eFlash within Picture Perfect Secure Perfect and FCWnx 125 Chapter 8 Controller firmware tools ...

Page 108: ...plication log file Requirements Software requirements One of the following Internet browsers Microsoft Internet Explorer 6 0 or later Netscape 7 0 or later Mozilla 5 0 or later Hardware requirements One of the following cables see Figure 37 and Figure 38 Cat 5 crossover cable for direct connection to a controller Standard Cat 5 cable with network hub Figure 37 Connecting directly using crossover c...

Page 109: ...8 6 6 To have your computer communicate with the controller you must set your computer IP address to 192 168 6 5 or similar valid IP address 192 168 6 x where x is any number between 1 and 254 except 6 The steps required to change the IP address depend on whether you are running Windows 2000 Windows XP or Windows 7 as described next Initial configuration Windows 2000 1 Click Start Settings then Ne...

Page 110: ...ts enter your username and password Note The default values for username and password are install install We recommend that you change these values for added security as described on page 117 Initial configuration Windows XP 1 Click Start Control Panel then Network Connections 2 Right click on Local Area Connection If the first option in the drop down list box is Disable then the connection is ena...

Page 111: ...f the connection is static write down the IP address and Subnet number You will need to reset your computer back to these numbers once the controller configuration is complete 6 Enter the IP address 192 168 6 5 or a similar valid IP address 192 168 6 x where x is any number between 1 and 254 except 6 7 Change the Subnet prefix length value to 255 255 255 0 Note You do not need to change the gatewa...

Page 112: ...e controller you must complete use the following online forms that are part of the Integrated Configuration Tool Controller Configuration menu Host Connection type Select the software application and type of connection networked dial up or direct See Controller Configuration menu Host Connection type on page 104 Controller Information menu Controller information Set the controller address Required...

Page 113: ...ge you do not need to apply changes or restart the application until you are finished making all necessary changes Figure 39 Saving changes in the Integrated Configuration Tool Table 33 summarizes how the Save button and the Apply Changes menu option operate Table 33 Buttons available and when to use them Button Usage Result Save After making changes on any page Saves the changes to the shadow con...

Page 114: ...ype form 1 If you have not already done so log on to the Integrated Configuration Tool See To start the Integrated Configuration Tool on page 102 2 From the Controller Configuration menu select Host Connection type 3 In the Host Server Type field select the software application you are using 4 In the Primary Connection Type field select the connection type 5 Click Save 6 If this completes your con...

Page 115: ...e Perfect network controller only i e a dial fallback is NOT used you do not need to set the controller address Figure 41 Controller Information form 1 From the Controller Information menu select Controller Information 2 To set the controller address enter the number in the Controller Address field 3 To use the status reports in the Other Info field see Using the Other Info field on page 106 4 Cli...

Page 116: ... and board version OS Info Displays information related to the Linux operating system on the controller Uptime Indicates the time elapsed since the last reboot DB File Info Lists persistence related database files Message Info Lists data on the controller s message queues Ping Host Pings the host from the controller based on the current host IP or name Successful ping result 2 packets transmitted ...

Page 117: ...e page 117 Network configuration Use the Network Configuration form Figure 42 to configure the network settings for the controller A static or dynamic IP address can be used Figure 42 Controller Parameters Network Configuration form 1 From the Controller Parameters menu select Network Configuration 2 If you are configuring a PXNPlus board with a dual network interface card NIC the Network Configur...

Page 118: ...net mask generated based on the controller IP or you may enter a subnet mask in the Subnet field 4 If using Secure Perfect or FCWnx skip to step 5 If using Picture Perfect you must set the host name DNS or address Static Refer to the appropriate section that follows DNS For a dynamic host IP address select the Use DNS checkbox and enter the host name in the Host Name field Note Due to the limitati...

Page 119: ... configured at the host type on the Host Connection type form and the PXNPlus board has a dual NIC installed the Network configuration form will have Primary Network and Secondary Network tabs at the top of the form as shown in Figure 43 Figure 43 Network Configuration form Dual NIC detected ...

Page 120: ...uration 2 In the Host Phone 1 field enter the phone number for the host computer Use the format aaa nnn nnnn For example 561 555 5555 3 If there is an additional phone number to reach the host enter it into the field Host Phone 2 otherwise leave the field blank Note The Modem Init String and Modem Deinit String fields require values only if you are experiencing difficulties with the optional modem...

Page 121: ...ption Keys 3 In the Encryption Type Selection field select the type of encryption you want to use 4 Enter a value in each DES Key field that appears after noting the following details DES keys must be exactly 16 characters DES keys must be valid hexadecimal characters digits 0 9 upper or lowercase letters A F For security reasons each characters entered in a DES Key field will appear as an asteris...

Page 122: ...is section describes how to create a new badge format using either Wiegand or MAG i e magnetic format 1 If you have not already done so log on to the Integrated Configuration Tool See To start the Integrated Configuration Tool on page 102 2 From the Controller Parameters menu select Badge Formats 3 Select Create 4 In the Choose Format Type field select the format type If you select Wiegand as the ...

Page 123: ...for the badge data 9 Click each button to select the role of that bit in the badge data using any of the following Wiegand format options B badge F facility 1 or 0 fixed data P parity undefined blank Figure 47 Controller Parameters Badge Formats Sample Create Wiegand format form 10 If you wish to select a parity mask a Use the drop down box labeled Select one of four Parity Masks to select a parit...

Page 124: ...ick the right mouse button From the popup menu select This Frame From the submenu select Save Frame As A Save As dialog displays with the default file name wiegand html Replace the file name with one appropriate for your site and navigate to the directory where you want the file saved 12 If this completes your controller configuration click Apply Changes then Restart Application now MAG badge form...

Page 125: ...at embedded in it c Click Save format to my computer A Save window displays d Click Save Note If you are using a Netscape or Mozilla browser you will not be able to access the Save dialog due to security constraints imposed by those browsers Instead use the following steps as a workaround When the mouse pointer is over the Format frame click the right mouse button From the popup menu select This F...

Page 126: ...art Application now Delete a badge format 1 If you have not already done so log on to the Integrated Configuration Tool See To start the Integrated Configuration Tool on page 102 2 Click Controller Parameters then Badge Formats 3 Select Delete 4 In the Choose Format Type field select the format type If you select Wiegand select the file you want to delete and then click Ok to confirm the deletion ...

Page 127: ...hich is shown in Figure 49 and described in Table 35 Figure 49 Parameters Other Parameters form Example Note Be sure to click Save at the bottom of the Parameters Other Parameters form before switching to another form If you are finished configuring the controller select Apply Changes from the Administration menu and then Restart Application when you are finished using this form ...

Page 128: ...m reboot automatically and the Integrated Configuration Tool is permanently enabled To disable the Integrated Configuration Tool 1 Log on to the Integrated Configuration Tool 2 From the Controller Parameters menu select Other Parameters 3 Select Disable Integrated Configuration Tool then click OK 4 To make this selection permanent click Save Apply Changes then Restart Controller The controller per...

Page 129: ... you Enable disable the Integrated Configuration Tool as described in Other Parameters on page 117 or Flash the controller as described in Flash controller menu Flash controller on page 121 Restore Factory Defaults Use this option to restore all of the controller s default settings except the IP address The PXNplus board is shipped with the following default settings Primary Connection Type Ethern...

Page 130: ...explains when to use each method Restore the factory defaults by Result Selecting Restore Factory Defaults from the Integrated Configuration Tool s Administration menu Settings are restored to factory defaults except for the network configuration Shorting JP4 on the PXNplus CPU board until DS3 turns on See PXNplus CPU board problems on page 155 All settings are restored to the factory defaults ...

Page 131: ...te number Figure 50 Flash Controller form 1 If you have not already done so log on to the Integrated Configuration Tool See To start the Integrated Configuration Tool on page 102 2 From the Flash Controller menu select Flash Controller 3 Click Browse and locate the new flash file 4 Click Save If the controller flash is successful you will be prompted to restart the controller by selecting Restart ...

Page 132: ...rol Parameters Use this option to turn diagnostics on off on different parts of the controller The system logger provides verification of controller operation independently from the host Other filtering can be applied to troubleshoot problems contact Technical Support for assistance View Log File Click this menu item to view the log file Save Log File Click this menu item to save the log file Prin...

Page 133: ... answer here Direct Controller address Dial up Controller address Phone number to reach host Secondary phone number to reach host Ethernet Use DHCP NO Use DNS NO Controller IP Gateway Subnet Host IP Optional Use DHCP YES Use DNS YES Controller Name or Controller MAC which is provided for you Host Name Optional Use DHCP NO Use DNS YES Controller IP Gateway Subnet Host Name Optional Domain Optional ...

Page 134: ...DHCP NO Use DNS NO Controller IP Gateway Subnet Host IP Backup Host IP Redundant system Use DHCP YES Use DNS YES Controller Name or Controller MAC which is provided for you Host Name Backup Host Name Redundant system Use DHCP NO Use DNS YES Controller IP Gateway Subnet Host Name Backup Host Name Redundant system Domain DNS IP Use DHCP YES Use DNS NO Controller Name or Controller MAC which is provi...

Page 135: ...bhosts and on the primary host of a redundant system On a networked system eFlash should not be run on the network host It can run on all subhosts simultaneously and is capable of flashing the controllers connected to each subhost eFlash includes the following features eFlash is a new flash method which does not require the controller to be in maintenance mode while the flash code is being downloa...

Page 136: ...onfiguration menu select Micros to display the Micro form 3 Click Find to search for the controller you want to update 4 Click the Network Map tab located at the bottom of the grid to display a graphical layout of your controllers Figure 51 Picture Perfect 4 0 Network Map Tab 5 Click the eFlash tab to display the eFlash form ...

Page 137: ...oller that you want to flash 7 Click Browse next to the selected controller to display a list of firmware files and select the file to be used for flashing Figure 53 Select File 8 Click Flash Micro to begin the flash procedure Result The flash procedure begins and the controllers being flashed are highlighted in yellow ...

Page 138: ...sh another controller until the current selections are complete Note Only one instance of eFlash can be run on a system When eFlash begins it creates a lock file tmp eflash lock If the lock file exists indicating that the program is running when you attempt to launch eFlash an error message will display and the program will exit ...

Page 139: ...ble 36 eFlash command line arguments Argument Description c Command line selection option p directory Specifies the source directory to search for flash files This replaces the default directory of cas flash eflash f filename Specifies a flash file to use for the 5PX controller instead of the default flash n filename Specifies a flash file to use for the 5PXN controller instead of the default flas...

Page 140: ... controllers in the Picture Perfect database be flashed l micro id Specifies a controller in a line of controllers where the entire line is to be flashed Note If options are repeated only the last value read from the file is used The exceptions are the m and l options which use all specified controllers Processing Rules Parameters that control the flashing of the controllers during the current exe...

Page 141: ...33 Flashing controllers To flash controllers that already have SP3 x firmware 1 Verify that the Secure Perfect services are running refer to the appropriate section of the Installation Manual for the system you purchased 2 Log on to the Secure Perfect program The login ID and password must belong to a member of the spadmin local user group on the Secure Perfect Server computer and the user group o...

Page 142: ...is window is available only if the controller is online Figure 57 Micro Flash Micro Parameter Configuration window 6 Click Start Flashing Micro s to immediately download the appropriate firmware to the controller Result A dialog box will display asking you to verify your request To select a specific flash file click View Edit Flash Files This option is primarily used by Technical Support personnel...

Page 143: ... services are running refer to the appropriate section of the Installation Manual for the system you purchased 2 Log on to the Secure Perfect program The login ID and password must belong to a member of the spadmin local user group on the Secure Perfect Server computer and the user group on any Secure Perfect client computer 3 Verify that the controller is online In the Secure Perfect program sele...

Page 144: ...toolbar Figure 60 Micro Utility Form toolbar Result The Micro Flash Micro Parameter Configuration window displays This window is available only if the controller is online Figure 61 Micro Flash Micro Parameter Configuration window 6 Click View Edit Parameter Info Flash Icon ...

Page 145: ...ntroller and its Address Idle Time and DI res tolerance Figure 62 Micro Parameter Direct Dialup tab The Micro Parameter Badge Format tab provides options for selecting a magnetic stripe or Wiegand format Figure 63 Micro Parameter Badge Format tab The Micro Parameter Networking tab is read only Use the Integrated Configuration Tool to update this information See Using the Integrated Configuration T...

Page 146: ...ler 1 Verify that the FCWnx services are running refer to the appropriate section of the Installation Manual for the system you purchased 2 Log on to the FCWnx program 3 Verify that the controller is online In the FCWnx program select the Monitors and Controllers menu Controller Monitor form Check the State column Figure 64 Facility Commander Utility Form 4 Select the controller or multiple contro...

Page 147: ...roller s menu selection Result The Controller Flash Controller Preference Configuration window displays This window is available only if the controller is online Figure 66 Controller Flash Controller Preference Configuration window 6 Click Start Flashing Controller s to immediately download the appropriate firmware to the controller Result A dialog box will display asking you to verify your reques...

Page 148: ...pport personnel when it is necessary to selectively flash an older version of firmware on a controller Figure 67 Controller Flash window 7 Click OK to begin the flash and reset process Result The controller firmware is downloaded to your controller The controller will reset after a successful flash and database download will take place ...

Page 149: ...rogram select the Monitors and Controllers menu Controller Monitor form Check the State column Figure 68 Facility Commander Utility Form 4 Select the controller you want to edit or view the parameter information 5 Right click on the controller s that you want to flash to obtain the Flash Controller s menu selection Double click on Flash Controller s Figure 69 Flash Controller s menu selection Resu...

Page 150: ...Click View Edit Preference Info Result The configuration for the controller is retrieved and the Controller Preference Configuration window displays The Direct Dialup tab allows you to change the connection type of the controller and its Address Idle Time and DI res tolerance Figure 71 Direct Dialup tab ...

Page 151: ...he Credential Format tab allows you to select a magnetic stripe or Wiegand format Figure 72 Credential Format tab The Networking tab is read only Use the Integrated Configuration Tool to update this information 7 Make your changes and click OK ...

Page 152: ...M3000 Installation Manual 142 ...

Page 153: ... chapter lists the regulatory information for CE FCC and UL compliance In this chapter CE European and FCC compliance 144 UL compliance 147 WEEE 148 CE regulatory notice 149 Chapter 9 Regulatory information ...

Page 154: ... The Power Communications board must be in the far right slot of the M3000 card cage and grounded with a factory installed braided wire as shown in Figure 75 on page 145 The CPU board must be in the second slot from the right of the M3000 card cage and grounded with a factory installed braided wire as shown in Figure 75 on page 145 Prior to connecting the network cable to connector J1 loop the cab...

Page 155: ...Chapter 9 Regulatory information 145 Figure 74 Earth Ground Connection Figure 75 Location and grounding of the Power Communications and CPU board 530572001C J8 J6 ...

Page 156: ...M5 controller Installation Manual 146 Figure 76 Installing ferrite ...

Page 157: ...environment with 24 hours of standby power for the HVAC and computer system In addition to the 24 hours of standby power a minimum of 15 minutes of standby power must be available to the computer system via a UPS system The UPS system must be Listed to UL1778 or UL1481 and must be provided with a maintenance bypass switch An Altronix 3 A battery backup unit model AL400UL must be used Figure 77 UL ...

Page 158: ...fe configuration results in the door strike circuit unlocking in case of a power loss The number of separate signals on a single channel shall be limited to 1000 Alarms on Picture Perfect and Secure Perfect should be set using the following priority list with 1 being the highest priority and 7 being the lowest 1 Fire alarm and industrial supervision 2 Hold up or panic alarm 3 Burglar alarm 4 Watch...

Page 159: ...ature of representative manufacturer Rafael Martinez Compliance Leader Access 791 Park of Commerce Blvd Suite 100 Boca Raton FL 33487 Place Boca Raton FL Date 10 February 2011 Model listing list of all product variants or models for which this declaration is valid Model BOM revision level All BOMs are Rev A or higher 450231001 M 3000 ASSY BASIC UNIT M3PPMPP M3000PXNPLUS PICTURE PERFECT SERIAL ETHE...

Page 160: ...M5 controller Installation Manual 150 ...

Page 161: ...ou troubleshoot problems and contact technical support in case you need assistance with your equipment In this chapter Troubleshooting your M3000 152 Maintenance 159 Contacting technical support 161 Chapter 10 Troubleshooting maintenance support ...

Page 162: ... is seated properly into the backplane and that no pins have been bent on J1 the 48 pin connector 4 Disconnect connector J6 from the Power Communications board Remove the Power Communications board and inspect the fuse If the fuse is blown replace it a Make sure that the wiring connections from the power supply to the Power Communications board are not reversed If these connections are OK go to st...

Page 163: ...n manual 2 Be sure that the cable on the back of the host is connected to the proper host port 3 Check the wiring between the host and the controller See Host computer wiring on page 27 If the Transmit TX LED is flashing check the wiring between the host and the controller See Host computer wiring on page 27 Reader problems Consult your reader installation manual for potential problems which are n...

Page 164: ...r voltage on page 65 2 Be sure that the proper resistor packs are installed in the 2SRP board See Installing resistor packs on page 66 3 Check the wiring between the 2SRP board and the reader See 2SRP board on page 61 and the reader installation manual 4 Be sure the connector is firmly seated in the 2SRP board Problem The reader has power but the Badge Read OK LED on the CPU board does not light u...

Page 165: ... the door strike does not operate Resolution 1 Check the wiring from the door strike to the reader board In the chapter of the appropriate reader board see the section that covers wiring the door strike Also refer to the door strike manufacturer s installation instructions 2 Be sure the door strike power supply is operating properly PXNplus CPU board problems If the problem is not caused by incorr...

Page 166: ... mask Gateway IP DHCP DNS server 2 Check the connectivity by using the ping command Use the Ping Host option in the Integrated Configuration Tool See Using the Other Info field on page 106 for more details a From the Controller Information menu of the Integrated Configuration Tool select Controller Information b From the Other Info drop down list select Ping Host Here is a successful ping example ...

Page 167: ... LED display The CPU board LEDs are used for displaying error codes Table 38 PXNplus CPU board LED fault conditions DS1 DS2 DS3 DS4 DS5 DS6 DS7 DS8 Resolution or Definition Boot maintenance mode Corrupted boot Flashing Contact Technical Support Boot mode Flashing Boot failure Flashing Flashing Flashing Boot failure code Flashing Flashing OS Operating System maintenance mode OS maintenance Alternat...

Page 168: ...e restored to the board Shutdown requested ON ON The board was properly shutdown and may be removed Watchdog failure mode ON ON Indicates that an internal thread failed This failure is logged according to the log settings The controller performs a complete reboot after this failure Table 38 PXNplus CPU board LED fault conditions continued DS1 DS2 DS3 DS4 DS5 DS6 DS7 DS8 Resolution or Definition ...

Page 169: ... that should not be removed under normal circumstances The backup battery is located in the bottom of the M3000 enclosure CAUTION Do NOT remove the UCSIMMPlus board unless instructed to do so by Technical Support CAUTION Follow standard static prevention procedures See Electrostatic Discharge ESD precaution on page 9 WARNING Be sure to observe battery manufacturer s instructions DANGER EXPLOSIVE G...

Page 170: ...ly one battery ALWAYS replace ALL batteries at the same time 1 Install the replacement batteries on the battery shelf 2 Connect the battery cables to the batteries Make sure the positive battery cable is connected to the positive battery terminal and the negative battery cable is connected to the negative battery terminal WARNING Make certain that the AC power source circuit breakers are OFF BEFOR...

Page 171: ...ded If you still have questions you may contact technical support during normal business hours Monday through Friday excluding holidays between 8 a m and 7 p m Eastern Time Note Be ready at the equipment before calling for technical support Table 39 Sales and support contact information Pre sales Technical support Phone 1 800 428 2733 1 888 437 3287 Fax 561 998 6160 561 998 6224 E mail None rs bct...

Page 172: ...M3000 Installation Manual 162 ...

Page 173: ...107 DES encryption configuration 111 DHCP IP address 108 Dial Configuration form 110 dynamic host IP address 108 enabling disabling 118 Encryption Keys form 111 factory default settings restoring 119 first time configuration 99 flashing controllers 121 hardware requirements 98 Host Connection type form 104 MAG badge format options 114 Network Configuration form 107 109 overview 102 software requir...

Page 174: ...ut 92 setting the DIP switches 93 wiring the digital output devices 93 2RP Board board layout 48 device addressing for Picture Perfect 46 for Secure Perfect 47 installing the resistor packs 52 layout of the board 54 setting the DIP switches 49 setting the reader voltage 51 troubleshooting readers 153 wiring the alarm shunt relay 60 wiring the auxiliary DO relay 59 wiring the DIs 56 wiring the read...

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