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Unify OpenScape Desk Phone IP 55G, User Manual

The User Manual for the advanced Unify OpenScape Desk Phone IP 55G is available for free download on manualshive.com. Explore the comprehensive manual to effortlessly set up, configure, and maximize the potential of your cutting-edge IP phone. Upgrade your communication experience with this feature-rich device. Get your free manual now!

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Contents

Enhanced phone functions  . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   99

Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configuring call forwarding  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Call waiting (second call)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Transferring a call  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Making calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Dialling with the DDS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Dialling from the local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Dialling from the corporate directory  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Dialling a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Calling a contact from a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
System conference  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Making calls with multiple lines  . . . . . . . . . . . . . . . . . . . . . . . 124

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   124

Accepting calls for the primary line  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Making calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   125

Manual line seizure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Automatic line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Dialling the last dialled number  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Forwarding calls for the primary line  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Making and receiving calls with multiple lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Putting a line on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Lines with hot or warm line function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Connecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Deflecting a call to a DSS station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
LED display on DSS keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Making calls in an executive-secretary team  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Sample scenarios  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Connecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
DSS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Using line overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

"Executive-secretary" with Executive/Assistant Cockpit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Sample scenarios  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Function overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Launching E/A Cockpit from the secretary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Managing call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Managing secretary statuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Making calls in the E/A Cockpit team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Summary of Contents for OpenScape Desk Phone IP 55G

Page 1: ...OpenScape Desk Phone IP 55G OpenScape Key Module 55 OpenScape Voice User Guide A31003 S2030 U107 5 7619 ...

Page 2: ...escriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice Unify OpenScape OpenStage...

Page 3: ...ts should be disposed of separately from the mu nicipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collection of your old appliance will help prevent poten tial damage to the environment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For more detailed ...

Page 4: ... to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Software update Product support on the Internet Information and support for our products can be found on the Internet at http www unify com Technical notes current information about firmware updates frequent...

Page 5: ...15 The user interface of your OpenScape Desk Phone IP 55G 15 Ports on the underside of the phone 17 Using network ports more efficiently 18 OpenScape Key Module 55 19 OpenStage Manager 20 Features 20 Keys 21 Function keys 21 Audio controls 21 Mode keys 21 Navigation block 22 Softkeys 23 Programmable keys 24 Line keys on multi line phones only 25 Dialpad 26 Graphic display 27 Appearance 27 Display ...

Page 6: ...mode 48 Incoming calls 49 Answering a call via the handset 49 Answering a call via the loudspeaker speakerphone mode 49 Accepting a call via the headset 50 Directed pickup 51 Picking up a call 51 Picking up a held call 52 Switching from handset to speakerphone mode 53 Switching from speakerphone mode to the handset 53 Switching from headset to speakerphone mode 54 In standard mode 54 In US mode 54...

Page 7: ... the ring duration before call forwarding on no reply 83 Call forwarding by call type 84 Forwarding menu 84 Using call forwarding 85 Activating or deactivating immediate call forwarding 85 Saving destination phone numbers for call forwarding 86 Preconfiguring or changing destination phone numbers 88 Copying and pasting destination phone numbers 88 Assigning a destination phone number to a call typ...

Page 8: ...al line seizure 126 Automatic line seizure 126 Dialling the last dialled number 126 Forwarding calls for the primary line 127 During calls 127 Making and receiving calls on a single line 127 Making and receiving calls with multiple lines 128 Putting a line on hold 128 Lines with hot or warm line function 129 Connecting 129 Direct station selection keys 131 Calling a station directly 131 Call picku...

Page 9: ...ng entries to the local phonebook 161 Call lists 162 Viewing details 162 Deleting entries 162 Copying entries from the call lists into the personal phonebook 163 Call logging 164 Privacy security 167 Deactivating the ringtone 167 Deactivating the ringer temporarily for incoming calls and reactivating it 168 Do not disturb 168 Enabling Do not disturb via key 168 Enabling Do not disturb via softkey ...

Page 10: ...selective calls 187 For call acceptance 187 For call rejection 187 Anonymous calls 188 Rejecting 188 Accepting 188 Using abbreviated dialling 189 Call tracing 189 Hunt group functions 190 Making a line busy 190 Marking the last line in the hunt group chain 191 Reachability 192 Serial call 192 Parallel call 192 Parking a call 194 Park a call 194 Unparking 194 Silent monitoring 195 Active silent mon...

Page 11: ...ting the fade time for the screensaver 211 Background lighting 212 Date and time 213 Setting the time 213 Setting the date 213 Time display format 214 Date display format 214 Setting daylight saving time 215 Automatic daylight saving time 216 Audio 217 Volumes 217 Settings 217 Special ringtones 222 Activating deactivating the ringer 223 Adjusting the volume during a call 223 Tone and indication wi...

Page 12: ...ll recording while alternating 242 Your call is paused and reconnected during the recording 242 Setting up a conference during recording 243 Adding conference participants during the recording 243 Your call is included in a conference during the recording 243 Putting a line on hold manually during the recording 244 Diagnostic data 245 Web interface WBM 247 Calling up the web interface 247 Administ...

Page 13: ...ns should be read and followed by every person installing operating or program ming the OpenScape Desk Phone IP 55G These operating instructions are designed to be simple and easy to understand providing clear step by step instructions for operating the OpenScape Desk Phone IP 55G Symbols used in the manual Settings Operations and settings that can be made both at the phone and over the web interf...

Page 14: ...hone front right should be kept clear The optimum distance is approx 50 cm Proceed as follows to optimise display legibility Turn the phone to tilt the display to ensure you have a frontal view of the display while elim inating light reflexes Select your preferred appearance for the menu display Page 206 Single line telephone multi line telephone Your OpenScape Desk Phone IP is a multi line teleph...

Page 15: ...applications featured on your telephone To select a tab within a function press the relevant key repeatedly until the required tab is dis played Page 21 4 Use the navigation block to conveniently navigate through the applications on your tele phone Page 22 5 You can customise your telephone by assigning phone numbers and functions to the pro grammable keys Page 24 6 The function keys allow you to ...

Page 16: ...Phone IP 55G 8 The softkeys allow you to call up other functions e g Disconnect Page 29 9 Incoming calls and new voicemails are visually signalled via the call display 10 The dialpad can be used to enter phone numbers and write text Page 26 ...

Page 17: ...ed display Programmable keys 8 Full duplex speakerphone func tion Headset USB master Interface for key modules 10 100 1000 Mbps switch Page 18 We recommend you use the C39195 Z7704 A5 adapter cable for larger style USB sticks Use of USB hubs is not supported Handset Key module Network switch Headset Power supply unit if necessary Country specific cable PC saves use of a LAN port USB memory stick o...

Page 18: ...ly connect one additional network device in each case e g PC via the telephone with the LAN The option for connecting the telephone and PC must first be activated on the telephone by administrator Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly OpenScape Desk Phone IP 55G Network switch PC ...

Page 19: ... side of the phone that provides an additional 12 illuminated programmable keys Like keys on the phone these keys can be programmed and used according to your needs Page 24 You can attach up to two OpenScape Key Module 55s to your OpenScape Desk Phone IP 55G The diagram shows an OpenScape Key Module 55 for OpenScape Desk Phone IP 55G ...

Page 20: ...ditional option for tailoring your OpenScape Desk Phone IP 55G to your personal needs Features Phonebook management Assignment of images to contacts Synchronisation of contacts Save and restore Key programming Screensaver Ringtones Contact your administrator for the latest version of OpenStage Manager ...

Page 21: ...Hold active call Page 101 Key Function when key is pressed 7 Activate deactivate the loudspeaker Page 49 Activate deactivate the headset Page 50 Adjust the speaker volume Adjust the speaker volume Activate deactivate microphone also for speakerphone mode Page 66 Key Function when key is pressed 3 Display telephony interface Page 34 The LED lights red Display phonebooks Page 37 The LED lights red D...

Page 22: ... right Once you have reached the required tab press the or key to change to the associated selection list Once you have reached the required tab press the or key to change to the associated se lection list If you are in one of the phonebook or caller lists or in one of the settings menu repeatedly press the key to go back to the telephony interface Operation Functions when key is pressed Press key...

Page 23: ...or talk mode or in the service menu If the situation requires more than four options you can use the fourth softkey More to display additional options If you do not select any option or press the More softkey again or choose a setting function the first options will be displayed again Redial DND on Ringer off More Second call Hold Ringer off Toggle Connect Deflect Shift key Autoheadset Conference ...

Page 24: ...ey it cannot be changed You can change the labels for repdial keys according to your requirements The status of a function is shown by the LED on the corresponding key Meaning of LED displays on function keys Increase the number of programmable keys by connecting a key module Page 19 If the prompt is not displayed or a programmed function is not executed you can only launch key programming via the...

Page 25: ...lines provided by a communications system ex ceeds the number of available telephones Line utilisation Private line A line that is used by a single telephone This line cannot be used as a secondary line by another telephone Shared line A line that is configured on multiple telephones The line status if configured is displayed on the Overview tab for all telephones that share this line If for examp...

Page 26: ...anguage setting Multi function keys To speed up the input you can confirm your entry by pressing the key on the navigation block after you have selected the required character To enter a digit in an alphanumerical input field press the relevant key and hold it down You no longer need to scroll through the entire list of possible characters Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x 16x...

Page 27: ...kday date and your phone number are displayed in the status bar In addition different icons represent different situations and switches Icon Meaning The ringtone is deactivated Page 167 The Do not disturb function is activated Page 168 The phone lock is activated Page 173 A mobile user is logged on to the telephone 14 27 SUN 123456 Dialled Received Paul Auster 10 24 Paul R Peter A Anna S Crystal s...

Page 28: ...words is activated initial letter uppercase all subsequent letters lowercase Lowercase characters with numbers is activated Uppercase characters with numbers is activated Only numbers is activated Use this dialpad key to select special characters Use this navigation block key to delete characters from right to left Move cursor one character to the left Move cursor one character to the right Copy e...

Page 29: ...oftkey list can contain the following entries in idle mode Repeat dialling Ringer off Do not disturb on Directed pickup Telephony dialogs The dialogs in the lower area of the display prompt you to input data or provide you with informa tion about the call states Example In idle state enter a phone number using the dialpad Once you have entered the first digit several options corresponding to the s...

Page 30: ...selection options are available The following options are displayed for example when you select this softkey When a connection has been set up you are called or you make a call the softkey list is reas signed automatically Softkey list in idle mode The following functions are displayed if activated when the telephone is in idle mode Repeat dialling is only offered if you have already dialled a pho...

Page 31: ...tedly to switch between the various tabs The icon displayed to the left of the tabs indicates the application you are currently working in Icon Meaning Telephony interface1 Page 34 1 Platform dependent please contact the responsible administrator Phonebooks Page 37 Call lists Page 40 Voicemail Page 43 Program Service menu Applications menu Page 44 Missed Dialled Icon Additional tab Arrow icon Addi...

Page 32: ...Camera test with Self view A video image of the operator is shown for a few seconds in single screen mode with the Self view function Page 180 Disabled video function If the called partner or the caller disabled the video function temporarily Page 180 or complete ly Page 183 a normal call connection is established or the call is switched to a normal call connection A Consult Video off Blind transf...

Page 33: ...n switch to the relevant application using the mode keys Page 21 Scrolling through application tabs If an application has more than one tab you can select the tab you want by pressing the mode key repeatedly Page 31 Scrolling through lists You can use the navigation block to scroll through entries and confirm functions or a list entry you want Page 22 Softkey list The softkey list changes dependin...

Page 34: ...ce connection G 722 The call has been disconnected You have placed the call on hold e g consultation hold Your call partner has placed the call on hold The voice connection is secure The voice connection is not secure Detailed descriptions of the various functions can be found in the sections Basic functions Page 48 and Enhanced phone functions Page 99 Phone Icon indicating call status Call durati...

Page 35: ...es Page 25 To access Press the t key Example The status icons provide information about the state of the relevant line Icon Meaning Call for the corresponding line Call for a line with suppressed ringtone Page 153 Hold reminder was activated Page 104 The line is currently not available The line is busy You are holding the line The line is free Please note also the LED displays for the line keys Pa...

Page 36: ... call Hold Clear replace handset View1 Own line with held call Retrieve View1 Other free line Select View1 Other line with active call Hold Clear replace handset View1 Other line with held call Retrieve View1 Other line busy View1 Connecting2 1 After a period of time set by administrator the tab of the selected line is displayed as a preview 2 The connect function must be activated by the administ...

Page 37: ...view press the dialpad key that corresponds to the first letter of your search term A field opens for you to enter the search term Enter your search term using the dialpad Page 26 The cursor jumps to the first entry in the list that matches the character you entered in the search field Icon Meaning Primary business number Secondary business number Mobile phone number Private phone number Bernoulli...

Page 38: ... a preferred number Page 154 Classify your contacts into groups Page 155 Save a picture of the contact Page 156 Managing contacts All saved contacts are listed in alphabetical order on the Personal tab You can use the Options context menu to create new contacts Page 153 define the contact display format Page 158 perform a quick search in the phonebook Page 157 sort contacts into groups Page 155 de...

Page 39: ...available on your OpenScape Desk Phone IP 55G 39 Searching for a contact Simple search Page 159 Quick search Page 161 Using a contact Calling a contact Page 116 Transferring an entry to the local phonebook Page 161 ...

Page 40: ...ve the possible combinations explained to you by administrator if necessary Missed calls are not signalled if the call journal is disabled Page 163 If missed calls for this connection were answered by other subscribers these calls are not listed in the Missed list or are marked with a green checkmark in accordance with the setting in the call logging Page 164 Logging for call forwarding was also c...

Page 41: ...all attempt for each listed caller in relation to the current day otherwise the date of the last call attempt Example Received tab The following options are available which you can select via the softkeys Dial Details Delete Page 162 Copy Delete All Page 162 Example Dialled tab The following options are available for a selected entry which you can select via the softkeys Dial Page 65 Details Page ...

Page 42: ...oftkey Using an entry The following functions are available via the softkeys of a selected entry Dial Page 117 Viewing details Page 162 Deleting the entry Page 162 Delete All Page 162 Transferring the entry to the personal phonebook Page 163 If a caller is already entered as a contact in the local phonebook the data stored there is displayed Additional tabs Caller number Time Date Dial Missed Dial...

Page 43: ...y the call display Note also the setting options for missed calls Page 40 and have the possible combinations ex plained to you by the administrator if necessary Press this key to open the menu for the mailbox Page 58 You will be shown the following for example The labels displayed here for the message status may have been altered individually by admin istrator Only messages for the primary line ar...

Page 44: ...tings You can adjust local settings for your OpenScape Desk Phone IP 55G from the User menu The menu structure comprises several levels Open the menu Page 44 Date and time V Adjust the settings on your telephone Page 213 You can also configure all of the settings using the WBM interface of your OpenScape Desk Phone IP 55G Page 247 Services Settings Audio Phone Locality Security Applications Config...

Page 45: ...Adjust the settings on your telephone Page 99 Keyset Manage your line keys V Adjust the settings on your telephone Page 147 Phone Adjust the display design settings and programme the sensor keys on your OpenScape Desk Phone Save your settings Backup restore Back up the current user settings or restore the saved settings V Adjust the settings on your telephone Page 232 Screensaver V Adjust the sett...

Page 46: ...n provide valuable help in support situations Page 245 Reset V Personal settings made via the telephone menu or the web interface can be reset to factory set tings Page 231 Administration You can access the administration area via the Admin function and by entering the administration password Refer to the administration manual for your phone for more detailed information on this topic Applications...

Page 47: ...med about the operation with a message on the display and prompted to allow monitoring If administrator has activated a function on your phone which continuously transmits operating data to a server you will see the flashing icon in the upper display line Activating a diagnostic call In the event of connection problems with a specific destination the administrator may ask you to enter an activatio...

Page 48: ...ns of the failover system for example despite network faults If it happens that your telephone is no longer connected to OpenScape Voice it is registered automatically on the configured failover system The message Limited service B8 then appears on the display Some functions may not be accessible while in emergency mode for example Call forwarding Page 77 Voicemail Page 58 Callback Page 75 Group f...

Page 49: ... the softkey to confirm The Speaker key lights up or Press the key shown The key lights up The speakerphone function is activated if nec Adjust the call volume If you have set a pattern melody Page 220 or a ringtone Page 219 on your phone administrator may have preset a different ringtone or deacti vated the ringtone depending on the call type e g an external or internal call Any settings you are ...

Page 50: ...n if nec Adjust the call volume Page 22 Answering calls automatically via the headset Prerequisite The administrator has additionally configured a key with the Au to Headset function AICS Zip tone Page 92 Press the Auto Headset function key to activate automatic call answering This key and the headset key illuminate A short acoustic signal is heard on the headset for a call and the connection is e...

Page 51: ...isite You know the co worker s internal phone number and the function is configured for you in OpenScape Voice A co worker s phone rings Select the softkey idle mode to confirm or Lift the handset or Press the key shown Select the softkey to confirm j Enter and confirm the relevant phone s internal number You are connected to the calling party either via the handset or in speakerphone mode Directe...

Page 52: ...one number and the function is configured for you in OpenScape Voice Select the softkey idle mode to confirm or Lift the handset or Press the key shown Select the softkey to confirm j Enter and confirm the relevant phone s internal number You are connected to your colleague s held call either via the handset or in speakerphone mode Directed pickup Speaker Directed pickup ...

Page 53: ...speak er key when replacing the handset to switch to speakerphone mode Press the key shown Replace the handset Proceed with your call or Switching from speakerphone mode to the handset Prerequisite You are conducting a call in speakerphone mode Lift the handset The key shown is no longer lighting Take note of the two different processes and activate your preferred set ting as appropriate Page 221 ...

Page 54: ... can silently monitor your call Let the other party know that you have turned on the loudspeaker Prerequisite You are conducting a call via the handset Activating Press the key shown Deactivating Press the illuminated key Switching to speakerphone mode Hold down the illuminated key and replace the handset Ending a call Press the key shown The key LED goes out or Press the illuminated key or Select...

Page 55: ...all pickup A pop up menu is opened with the Call pickup function key when a group call is waiting Telephone status Ring on group call Yes Ring on group call No Ringer on Silent Ringtone Loudspeaker Beep Loudspeaker In Connection Handset Ringtone Loudspeaker Beep Handset Handset Open listening Beep Handset and loudspeaker Beep Handset and loudspeaker Headset Ringtone Loudspeaker Beep Headset Headse...

Page 56: ...ting The Call pickup function key flashes The group call is not shown on the display Press the key with the Call pickup function The group call is now shown on the display with Pickup Caller for Party The pop up menu opens Picking up a group call immediately via the pop up menu Prerequisite Your administrator has set up the group call such that it will be shown immediately on the display and the c...

Page 57: ...ropriate function is set by your administrator or Press the key with the Call pickup function or press it again if call answering was initiated via the key The speakerphone function is activated Ignoring a group call Select and confirm the option shown Select the softkey to confirm The phone stops signalling the group call Pickup call Ignore ...

Page 58: ...ssages are waiting you will be shown a list with the new messages and the messages you have already listened to sorted by status see Page 43 The number of respective messages is indicated Confirm with the softkey to open the mailbox Follow the voice instructions You may need to enter a password Calling the mailbox directly You can also call the mailbox directly without using the menu The mailbox a...

Page 59: ...r the first caller is displayed and you have the following op tions Accept Reject Deflect The 2nd alert function key flashes and you hear an alerting tone Displaying second caller If you press the flashing 2nd alert function key you will be shown information on the second caller and you will likewise be given the three options to choose from Returning to first caller By pressing the flashing 2nd a...

Page 60: ...u hear an alerting tone and the 2nd alert key flashes Press the flashing 2nd alert key Dialling is interrupted The caller s information is displayed and you have the following options Accept Reject Deflect Note that when you set up 2nd alert the Busy when dialling Page 119 function will be disabled The exception is if you dial a number during a Consult Page 67 ...

Page 61: ...wed the option Busy When Dialling Page 119 you will not be interrupted by an incoming call In this case the caller hears the busy sig nal Dial Redial 1 Please note the information in relation to the call journal on Page 65 If you are using a dial plan and Immediate dialling is set up see Page 63 dialling is automatically performed as soon as the character string entered matches an entry in the dia...

Page 62: ...r first First enter the number The loudspeaker or headset key illuminates when you enter the first digit j Enter the phone number Use the navigation block Page 22 to correct entries as necessary The context menu display changes Select the softkey to confirm or wait until the dial delay expires see Page 118 The connection is set up Speaker Headset OK Redial 1 Please note the information in relation...

Page 63: ...ically dialled as soon as the string entered matches an entry in the dial plan Activating or deactivating immediate dialling z You can also configure this setting via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and ...

Page 64: ...andset or press the loudspeaker key a number specified by administrator is dialled immediately in the case of a hot line or after a defined period of time in the case of a warm line Examples The phone in the lift immediately dials the reception number The phone at a patient s bed dials the ward number after one minute for ex ample if no other number is dialled ...

Page 65: ...all list This also applies for redialling the last number dialled Page 163 If the call journal is not activated the message Call Log is disabled is shown on the display when you press the w key If you try to perform a last number re dial using a programmed function key the message Key function unavail able is shown on the display in this case If you still want to access the function for redialling...

Page 66: ...tch off the handset microphone to prevent the other party from listening in while you for example consult with someone in your office Prerequisite You are conducting a call Deactivating the microphone Press the key shown Activating the microphone Press the illuminated key Mute Mute ...

Page 67: ...softkey to confirm1 Consult Start conference If you are using a dial plan and Immediate dialling is set up see Page 63 dialling is automatically performed as soon as the character string entered matches an entry in the dial plan Redial 1 Please note the information in relation to the call journal on Page 65 If you want to use one of the phonebooks or a call list for the consultation call or the ne...

Page 68: ... Select the softkey to confirm You are reconnected with the first party Ending the consultation with an active headset Prerequisite The administrator has additionally configured a key with the Au to Headset function AICS Zip tone Page 92 Press the Auto Headset function key to activate automatic call answering This key and the headset key illuminate You are conducting a consultation call and the se...

Page 69: ...alled party does not answer Select the softkey to confirm The call with the first party is resumed If the called party does answer Confirm with the softkey for the connection to the second party The call with the first party is resumed Drop return Drop return ...

Page 70: ... call is disconnected The active call continues Disconnecting the active call Confirm with the softkey for the active call The active call is disconnected The held call remains on hold and can be man aged via the context menu Alternate It does not matter which Softkey Liste is open when alternating The Al ternate function appears in both lists active and passive connection You can switch back and ...

Page 71: ...old key The key flashes The consultation or second call and the first call are put on hold Retrieving the first call Switch to the first call Press the flashing Hold key You are connected with the other party The con sultation or second call continues on hold Retrieving the second call Switch to the held consultation or second call Press the flashing Hold key You are connected with the other party...

Page 72: ...t or if you are in speakerphone mode press the loudspeak er key The other two parties are now connected to one another Allowing call joining z You can also configure this setting via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option s...

Page 73: ...ack requests You can delete scheduled callback requests if you no longer need to return a call for example because you have met the other party in person Prerequisite A callback was requested Select the softkey in idle mode Page 29 to confirm All callback requests are deleted This option is only available if both you and your administrator has activat ed the function Page 75 Only the callback requ...

Page 74: ...jecting a callback Prerequisite The Reject function has been activated by administrator Select the softkey to confirm The callback request is deleted The caller s phone number is added to the missed calls list Forwarding a callback not OpenScape Voice Prerequisite The Deflect function has been activated by administrator Select the softkey to confirm j Enter the phone number and confirm Accept Reje...

Page 75: ... the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select the softkey to confirm Services User Configuration Connected calls Allow call joining Yes Save Exit ...

Page 76: ...calls are logged in the missed calls list This list provides information on the missed call and lets you call back the number directly Missed calls are not saved and displayed if the call journal is disabled Page 164 Press the key until the application s Missed tab appears Select and confirm the appropriate list entry The phone number is dialled Only the calls missed on your primary line are logge...

Page 77: ...ee types of call forwarding Unconditional g Destination phone number Busy g Destination phone number No reply after 1 s g Destination phone number A phone number may already be assigned to each call forwarding type For ex ample a Destination could then be Destination 12345 for example Using call forwarding The following functions are available for activating and deactivating call forward ing and c...

Page 78: ...the softkey to use the last saved destination for Unconditional again Call forwarding to this destination is immediately activated for Uncondi tional and the Forward key illuminates If you do not confirm call forwarding immediately it will be enabled automatically after approx 3 seconds or Activating with variable destination phone numbers If you want to use a new forwarding destination Select the...

Page 79: ...be assigned different forwarding conditions Select the forwarding type here for instance Unconditional Select the softkey to confirm Select and confirm the option shown j Enter edit and confirm the destination phone number If necessary define additional destination phone numbers Select the softkey to confirm Copying and pasting destination phone numbers The current destination phone number for a c...

Page 80: ...elect the forwarding type here for instance Unconditional Select the softkey to confirm 2 Paste Select the destination forwarding type here for instance No reply after 1 s Select the softkey to confirm Both types of call forwarding now have the same destination phone number Settings Unconditional g3338 Copy No reply after 1 s g Paste No reply after 1 s g3338 ...

Page 81: ...following options Accept Enter dest Settings Cancel Select the softkey to confirm Select the forwarding type here for instance Unconditional Select and confirm the softkey shown The forwarding type is activated and the new destination is displayed Press to open the call view If All calls was activated the forwarding destination is displayed with the forwarding icon The Busy and No reply after 1 s ...

Page 82: ...g types offered Unconditional default setting is off Busy No reply after 1 s Here for instance Unconditional Select the softkey to confirm your selection The forwarding type is activated or deactivated The call forwarding settings can appear as follows Unconditional default setting is off Busy No reply after 1 s Press to open the call view If Unconditional was activated the forwarding des tination...

Page 83: ...quisite The phone is idle Press the key shown Select the softkey to confirm Select the forwarding type Select the softkey to confirm j Enter the required time in seconds max 60 seconds Select the softkey to confirm The newly set time is displayed with the option Press to open the call view This setting is only available if the Server features function was deacti vated by administrator Forward Sett...

Page 84: ... Forwarding menu is launched either using the Forward key or via the user menu Page 101 and contains the three forwarding types Unconditional Busy No reply Because of its direct impact Unconditional call forwarding has the highest priority followed by No reply and Busy If active Unconditional call forwarding is indicated on the display when the phone is idle Forwarded calls are logged in a call li...

Page 85: ...o a call type Page 90 Activating deactivating call forwarding Page 90 Activating or deactivating immediate call forwarding You can also configure the settings for call forwarding via the user menu Page 101 It is recommended to use the call forwarding key however so that you can use the following enhanced functions Press the key shown Deactivating call forwarding If call forwarding was activated fo...

Page 86: ... for Unconditional and the Forward key illuminates Saving destination phone numbers for call forwarding Press the key shown The message Set forward on to is displayed with the last forwarding destination used and the Softkey Liste offers the following options Accept Enter dest Settings Cancel Select the softkey to confirm You are then offered three forwarding types in the Forwarding menu with thre...

Page 87: ...r If you assign destination phone numbers for External only calls and Internal only calls for example both external and internal calls will be forward ed to the respective destinations If the destination phone numbers for Any call are assigned or changed this call forwarding has priority and both external and internal calls are forwarded to this destination phone number Press to open the call view...

Page 88: ...ation phone numbers The current destination phone number for a call type is copied For example the current destination phone number for All calls should also become the current destination phone number for Internal only calls Press the key shown Select the softkey to confirm You are then offered three forwarding types in the Forwarding menu with three call types each and with frequently used desti...

Page 89: ...ly 3 Paste to a call type of a different forwarding type Select and confirm the forwarding type here for instance Busy Select the destination call type here for instance Internal only calls Select the softkey to confirm Both call types now have the same destination phone number The call type In ternal only calls for Busy is activated automatically Press to open the call view External only calls Pa...

Page 90: ...d and the new destination is displayed Press to open the call view Activating deactivating call forwarding Prerequisite One or more forwarding destinations are already configured for the relevant call type s Press the key shown The message Set forward on to is displayed with the last forwarding destination used and the Softkey Liste offers the following options Accept Enter dest Settings Cancel Se...

Page 91: ...ated a call type here the call type is shown on the display with the call forwarding icon and the Forward key illuminates Nothing is shown on the dis play for the forwarding types Busy and No reply Call forwarding chain Sometimes calls to a station are forwarded to another station that also has call forwarding or DND activated This can create a call forwarding chain consisting of several telephone...

Page 92: ...face Page 247 List of available functions 1 Not assigned 24 Headset 2 Selected dialling 25 Do not disturb 3 Repeat dialling 26 Group pickup 4 CF unconditional 27 Repertory dial 5 CF no reply 28 Feature toggle 6 CF busy 29 Mobility 7 CF unconditional any 30 Directed pickup 8 CF unconditional int 31 Trennen 9 CF unconditional ext 32 Callback 10 CF busy any 33 Cancel callbacks 11 CF busy int 34 Consu...

Page 93: ...he key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown You are prompted to press the key you wish to program Press the key you want to program with a function The key illuminates continu ously If the prompt is not displayed or a programmed function is not executed yo...

Page 94: ...nd select and confirm the required function in the context menu Select and confirm the option shown if you want to change the label on the graphic display j Enter and confirm the label you want e g the destination station Select and confirm this option to enter a destination phone number j Enter and confirm the station s destination phone number You can select and insert special characters via the...

Page 95: ... the function key to which a function should be assigned until the pro gramming prompt is displayed Confirm to begin programming The function key illuminates continuously Select and confirm the option shown Call forwarding depending on the forwarding type Select a forwarding type CF unconditional CF no reply CF busy Select and confirm the required function If the prompt is not displayed or a progr...

Page 96: ...on the call type Select one of the forwarding types CF unconditional any CF unconditional int CF unconditional ext CF busy any CF busy int CF busy ext CF no reply any CF no reply int CF no reply ext Select and confirm the option shown if you want to change the label on the graphic display j Accept or edit the label and confirm Select and confirm this option to enter the forwarding destination j En...

Page 97: ...iting functionality even dur ing a call The prerequisite for this is that a second call is allowed Page 109 A second call is allowed by default Press the Call Waiting toggle function key The function key extinguishes The second call function is deactivated The call is rejected or forwarded Example 3 Immediate ring This function allows you to switch the preset delay Page 148 on and off for all line...

Page 98: ...rm the user password Select and confirm the option shown to switch to the Reset user data menu Select the option shown Select and confirm the option shown in the context menu to delete the contents of the function keys Select the softkey Reset selected user data The contents of the function keys you configured are deleted Services User Reset Function key data Yes Delete selection Keys that can onl...

Page 99: ...yed or signalled The function is ap proved by the administrator Select the softkey to confirm The call is immediately deflected if a destination phone number Page 100 is programmed or If you did not set a phone number when programming call deflection a pop up menu appears prompting you to enter a destination phone number for call de flection j Enter and confirm the destination phone number The cal...

Page 100: ...j Enter the phone number to which the station should be deflected and confirm or Deflecting to a DSS number A call can be deflected to a direct station selection DSS subscriber using the DSS key if the key has been configured and the deflect function has been acti vated by administrator Page 133 Information only as set by administrator Yes or No Select the softkey to confirm Services User Configur...

Page 101: ...g not possible with the Forwarding key Select and confirm the option shown Select the option shown Select and confirm Yes No in the context menu or Select the option shown Select and confirm Yes No in the context menu or Select the option shown Select and confirm Display last Display first in the context menu Select the softkey to confirm Placing a call on hold You can use this function to place a...

Page 102: ...ne telephones you use the line keys to place ongoing calls on hold Press the corresponding line key The line key LED starts flickering The call is now on hold Hold If you do not retrieve the held call after a defined time interval a reminder beep sounds three times and a prompt to retrieve the call or disconnect appears on the display The settings for this can be found on Page 104 and Page 104 Rec...

Page 103: ...trieve the held call in speakerphone mode or Confirm with the softkey to disconnect the held call The LED display Page 25 or status display on the Overview tab Page 35 indicates to other multi line telephones on which this line is also configured that the call is on hold These phones can then pick up the call Reconnect Disconnect If you enabled Hold and hang up Page 105 the call is placed on hold ...

Page 104: ...specify when you want to receive an automatic reminder about a held call The minimum time value is 3 that is the reminder is output after three minutes The maximum value is 15 minutes z You can also configure this setting via the WBM interface Page 247 Press the key shown until Settings is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option sh...

Page 105: ... can also configure this setting via the WBM interface Page 247 Press the key shown until Settings is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu to activate the function or Select and confirm the option...

Page 106: ...interface Page 247 Press the key shown until Settings is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select the softkey to confirm Services User Configuration Connected calls Music on hold Yes Save Exit ...

Page 107: ...st party is on hold You can still toggle between the first and second call or put on hold and retrieve the second and first call alternately Page 71 or initiate a conference Consultation call from second call If the second call is your active call you can initiate a consultation call from it Prerequisite The administrator must have approved the consultation in the second call From a consultation c...

Page 108: ...ings Select the softkey to confirm The caller still hears the on hook signal You can subsequently Accept Reject or Deflect the second call for a brief time While the ignored second call continues to wait from the active call you can make a consultation call initiate a conference toggle between the consultation call and your call partner transfer a call A third call would be rejected with the busy ...

Page 109: ...her two parties are now connected to one another Allowing call waiting z You can also configure this setting via the WBM interface Page 247 Prerequisite The option was programmed by your administrator Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Sele...

Page 110: ...erface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select the softkey to confirm Services User Configuration Connected calls Toggling associate Yes ...

Page 111: ... with consultation You can announce a call to a recipient before transferring it Prerequisite You are conducting a call The Allow call transfer and Transfer on ring options are allowed Page 112 Confirm with the softkey for the connection The call is placed on hold j Enter the phone number of the party to whom you want to transfer the call You can also select and call a subscriber here from a call ...

Page 112: ...k by the first party after a de fined time Allowing call transfer z You can also configure this setting via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option show...

Page 113: ...the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select the softkey to confirm Services User Configuration Outgoing calls Transfer on r...

Page 114: ...tion on the operation of the configured CTI application can be found in the corresponding operating instructions z You can also configure this setting via the WBM interface Page 247 Prerequisite The option was programmed by your administrator Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option show...

Page 115: ...Page 247 Prerequisite The option was programmed by your administrator Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the softkey to confi...

Page 116: ...ok Press the key shown Select and confirm a contact The phone number is dialled Select the softkey to confirm Select and confirm the preferred phone number The phone number is dialled For detailed information about the local phonebook see from Page 153 Dialling from the corporate directory Prerequisite You have found and selected an entry in the corporate directory LDAP database Page 159 The requi...

Page 117: ...oup member The phone number is dialled Call Log 1 Please note the information in relation to call lists on Page 162 Niels Bohr18 10 07 06am If the party listed is already in the phonebook the appropriate phone num ber icon is displayed Page 153 If there are several numbers stored for the party in the phonebook these can also be selected in the context menu Directory Groups Home View Niels Bohr A p...

Page 118: ...ial delay z You can also configure this setting via the WBM interface Page 247 If you select Autodial delay you must either confirm with the softkey Dial press the loudspeaker key or wait until the autodial delay expires to set up a call when dialling with the handset on hook Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password ...

Page 119: ...tings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select the softkey to confirm Services User Configuration Outgoing calls Busy when dialling Yes Save Exit This setup option can also be found in t...

Page 120: ...Select the connection you want to clear down Select the softkey to confirm You are now involved in a one to one call with the remaining call party or Conference User A Disconnect If you already are involved in a secure connection with a party when you initiate a consultation call the original party is placed on hold The new consultation connection can be either secure or unsecured However the firs...

Page 121: ...m Both connections are cleared down the confer ence is cleared down Allowing a local conference This option allows or blocks the Local conference function z You can also configure this setting via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confir...

Page 122: ...setting via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select the softkey to confirm Services User Configuration Connected calls ...

Page 123: ...consultation call and return to the conference add the consultation call party to the conference Adding a party Prerequisite You are conducting a consultation call and the conference is on hold Press the key shown The party is added to the conference Only the conference and all current participants are now displayed Putting the conference on hold Press the key shown The conference is placed on hol...

Page 124: ... Furthermore you can specify individual settings for your multi line telephone Refer to the follow ing sections for a detailed description of the individual components Introduction to multi line phones Page 14 Lines and line keys Page 25 Multi line telephony interface Page 35 Individual settings Page 147 Incoming calls Depending on your individual settings you will be notified of incoming calls Pa...

Page 125: ...elephone Line seizure can be configured on an individual basis Your administrator can de termine if the lines on your telephone can be automatically seized and with which priority The line that rings is automatically selected If calls are ringing on more than one line you will be connected to the line that has been ringing the longest Accept If you have seized a secondary line this line is reserve...

Page 126: ...igured automatic line seizure Lift the handset or or or press the speakerphone key or headset key The line defined during configuration is seized j Enter the phone number and confirm The connection is set up Dialling the last dialled number The last phone number dialled on your telephone on the primary line in the case of line keys is displayed for redialling in a pop up menu Lift the handset or o...

Page 127: ...ion opens Who is calling The forwarding destination During calls Making and receiving calls on a single line If you only use one line on your multi line telephone to make calls and you re ceive calls on the same line the phone operates in the same way as a single line telephone Redial Page 65 Consultation Page 67 Toggle Connect Page 70 Callback Page 73 Hold Page 101 Call waiting second call Page 1...

Page 128: ...isplays the hold status on all multi line phones to which the line is connected On phones connected to the line a user can press the relevant line key and accept the held call During a consultation call or after accepting a waiting call the hold function can not be used Depending on the setting for Rollover you will be notified of incoming calls Page 153 All multi line users that share the line on...

Page 129: ...y shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the required line in the context menu Select and confirm the option shown j Enter and confirm the destination Select the softkey to confirm Connecting A station o...

Page 130: ...inate and the con ference is shown on the display You can now Put the secondary line on hold Leave the conference on the secondary line Make a consultation call Accept a second call Alternate between a new call party and a conference on the secondary line Include a call party from a consultation or a second call in the conference If there is already a conference on the secondary line you are conne...

Page 131: ...DSS line The key lights up and the connection is estab lished via the primary line Consultation with the DSS station Prerequisite You are conducting a call and your administrator has configured the DSS key for consultation Press the relevant DSS key for the consultation The key lights up and a connec tion is established If the station answers you can toggle transfer the first call or initiate a co...

Page 132: ...rphone key or headset key You are connected with the other party Rejecting a call Prerequisite Your administrator enabled the reject option for DSS keys and de activated auto answer Page 114 Press the DSS key The call is routed to your primary line and rings Select the softkey to confirm The caller hears a busy signal Direct pickup Prerequisite The auto answer function must be activated Page 114 P...

Page 133: ...ashes Press the relevant DSS key The call is deflected to the DSS station If the DSS station does not answer you can pick up the call by pressing the DSS key LED display on DSS keys DSS Key Meaning Off The line is in idle mode Flashes You can accept a call for the DSS station via the key The call is routed to your primary line when the call is accepted Illuminates The line is busy Provided that se...

Page 134: ...ecutive 1 to Secretary 1 For All calls from Executive 2 to Secretary 2 Forward on Busy and forward on No reply from Secretary 1 to Secretary 2 Forward on Busy and forward on No reply from Secretary 2 to Secretary 1 Allow call waiting should be activated on the secretaries phones Page 109 This function can optionally be activated and deactivated using a key if a key has been configured for it Line ...

Page 135: ...g call for Executive 1 rings at the assigned Secretary 1 The call is not answered After a specified period the call is forwarded to Secretary 2 The line key of the Secretary 2 phone flashes and it rings Press the line key on the Secretary 2 phone to answer the call The station an swers The Secretary 2 direct station selection key on the Executive 1 phone illuminates Second call Prerequisite Allow ...

Page 136: ...Connecting a call If e g the Secretary 1 answered a call it can forward the call using the direct station selection keys to the following telephones Executive 1 Executive 2 Secretary 2 The following examples show connections to Executive 1 ...

Page 137: ... 111 after a specified period of time Consultation without connecting Press the DSS Executive 1 key Executive 1 answers Transferring is not wanted The Secretary 1 takes the call back Select the softkey to confirm The Secretary 1 is reconnected with the caller Toggle disconnect or conference During a consultation call Secretary 1 can toggle between Executive 1 and the caller initiate a conference o...

Page 138: ...e My phone tab to the Overview tab on the phone screen Further information on the line status can be found on Page 35 The executive secretary team can be expanded with line keys by the adminis trator These lines keys however have no influence on the behaviour of the ex ecutive secretary configuration Line g DSS Executive 2 DSS Secretary 2 My phone Overview Shift key Line Executive 1 Executive 2 Bo...

Page 139: ...s This example assumes that two executive and two secretary phones as well as two representatives with variable numbers two mobile phones with fixed num bers and an answering machine are configured for E A Cockpit Secretary 1 Secretary 2 Executive 1 Executive 2 Line Executive 1 Executive 2 Secretary 2 Shift Line Executive 1 Executive 2 Secretary 1 Shift Line Secretary 1 Secretary 2 Shift Line Secr...

Page 140: ...warded to a mobile phone Calls are forwarded to a variable number Call forwarding for an executive phone can be configured directly on the exec utive phone or from the secretary phone Call forwarding can be attached to a condition Secretary status management Presence status Call forwarding destination configuration Representative activation and deactivation The presence and call forwarding status ...

Page 141: ...E A Cockpit application Select the softkey to confirm The XML application is launched and a new E A Cockpit tab with the overview is opened The last status and configured call for warding are displayed Services Start The displayed settings are examples My status Secretary 2 Executive 1 Applications E A Cockpit Shift key Line Executive 1 Executive 2 At Desk At Desk To Assistant Strict 10 23 TUE 30 ...

Page 142: ...s further setting options via the softkeys If you want to apply the current setting simply confirm this option For additional op tions Select the option shown The softkeys are assigned as follows Soft if At Desk otherwise Immediate Ring The following is then displayed in the E A Cockpit overview menu To Assistant Soft Regular if At Desk otherwise To Voicemail The following is then displayed in the...

Page 143: ...alls are forwarded to a predefined mobile phone number Forwarding calls to a variable number Calls can be forwarded to any number Select and confirm the option shown You can change the number beforehand using the softkey To Mobile g To 31201g Executive 1 and Executive 2 manage the call forwarding themselves using the My status option The change is displayed on the secretary phones ...

Page 144: ...f you activate one of the two call forwardings the At Desk or Off Desk status does not affect these If the To Assistant Strict setting on the executive phone is activated the vari able call forwarding and the call forwarding to the representative only takes ef fect if the other secretary has the Off Desk status or has activated call forward ing to a representative or variable number The To variabl...

Page 145: ...d for the deputising function Changing the status remotely from another phone For example you can change the status of the first secretary phone from the ex ecutive phone or the second secretary phone Confirm the option shown You have the following options if defined At Desk Off Desk Deputy 123456 on To Mobile To Voicemail Confirm for example to configure the absence of Secretary 1 The secretary s...

Page 146: ...confirm For instance select Executive 1 and confirm the option shown The mobile phone rings and Executive 1 answers If you have a call on hold you can connect the other station with Executive 1 by simply hanging up Answering and connecting calls The procedure for answering and connecting calls in the team is exactly the same as described in Chapter Making calls in an executive secretary team Page ...

Page 147: ... the line on the Overview tab Specify here if the selected line should be displayed on the Overview tab z You can also configure this setting via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option sh...

Page 148: ...hown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the required line e g primary line Select and confirm the option shown j Enter and confirm a value between 0 and 3600 seconds Select the softkey to confirm You can activate and deactivate the set delay time for all line keys using a fu...

Page 149: ...rm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the required line for example line 1 Selecting the ringer Select the option shown Select the softkey to confirm Select the ringtone file1 or pattern you want in the context menu You will im mediately hear the associated ringer melody Confirm the select...

Page 150: ...ted Pattern melody Select the softkey to confirm Selecting the pattern sequence The following setting is only effective if you selected Pattern under the ringer option Select the option shown Select the softkey to confirm Select the required Pattern sequence in the context menu between 1 and 6 e g 2 You will immediately hear the set Pattern melody with the selected Pattern sequence Confirm the sel...

Page 151: ...ct and confirm the option shown All lines that are displayed in the overview Page 147 are listed Select and confirm the required line e g primary line Select one of the following options from the context menu to move an individual line Move up Move down Move to top Move to bottom or Select and confirm the option shown to arrange the lines in the same sequence as the line keys or Select and confirm...

Page 152: ...w opens and you receive information about the caller Press the line key again to accept the call or wait until the popup closes itself after a specified period of time The preview function is switched off and has to be switched on again for a further operation Permanent preview Prerequisite Your administrator has activated the permanent preview function Press the Preview function key This way the ...

Page 153: ...ng the available information is displayed Phonebooks and call lists Personal phonebook Your personal phonebook should not contain more than 1000 entries Creating a new contact Press the key shown Select and confirm the option shown Select the softkey to confirm The form for entering contact data opens Select and confirm the field you want j Complete and confirm Select the softkey to confirm Editin...

Page 154: ...honebook Press the key shown Select a phonebook entry Select the softkey to confirm Select and confirm the option shown Select and confirm the preferred phone number The phone number is stored Deleting all phonebook entries Press the key shown Select the softkey to confirm You receive a confirmation prompt Delete all entries from directory Select the softkey to confirm if you are sure Last name Sa...

Page 155: ...nter and confirm a new group name Select the softkey to confirm The new group is stored Editing a group name Press the key shown Select the softkey to confirm Select and confirm a group Select the softkey to confirm Select and confirm the field you want j Edit and confirm an entry Select the softkey to confirm The changes are applied Directory Groups New group Group name Save Exit Directory Groups...

Page 156: ...ct the softkey to confirm Select a group Select the softkey to confirm Select a group member Select the softkey to confirm The form for entering contact data opens Select and confirm the option shown Select and confirm the picture Pictures must be available you can load them using OpenStage Manager for example Select the softkey to confirm The selected picture is assigned to the contact It appears...

Page 157: ...shown j Enter the initial letters The quick search input screen opens automatically Your search is narrowed down by every additional letter entered in the input screen Select a contact as soon as the name you are looking for appears Select the softkey to confirm Select and confirm the preferred phone number The phone number is dialled Directory Niels Bohr Details Business 2 ...

Page 158: ...y format for contacts Press the key shown Select the softkey to confirm Select a display format Select the softkey to confirm h Press the key to return to the phonebook The display format selected is stored Directory Display Lastname Firstname Select ...

Page 159: ...irm the required search field e g Last name j Enter a search text Once you have completed all required search fields confirm the search request by selecting and confirming OK on the display keypad Page 28 Select the softkey to confirm You can now Call the contact Page 116 View the entry see below Viewing entries Prerequisite You found and selected a contact see above Select the softkey to confirm ...

Page 160: ... qualifier before a search Prior to a search you can select which qualifiers should also appear in the out put list in the Options context menu Select the softkey to confirm You may choose between the following criteria No qualifier Job function Address 1 Email Business 1 Mobile Business 2 Private Company Address 2 Select the softkey to confirm h Exit the list Delete Qualifier Select ...

Page 161: ...mbination when prompted to enter the name Once the output list is available with entries that match this condition you can now skip to the first corresponding entry by entering the initial letter of the last name Copying entries to the local phonebook You can copy contacts from the company wide phonebook into your personal phonebook Press the key as often as required until the Corporate LDAP tab i...

Page 162: ...ou want is active Select the entry you want Select the softkey to confirm For display and information shown Page 42 Deleting entries Deleting an individual entry Press the key until the call list you want is active Select the entry you want Select the softkey to confirm The entry is deleted Deleting all entries in a list Press the key until the call list you want is active Select the softkey to co...

Page 163: ...nd changing Select the softkey to confirm The screen to edit a contact in the personal phonebook opens Page 153 Fill out the relevant fields accordingly and save the new contact Saving without changing Select the softkey to confirm An entry is created and the message Contact created is displayed If you open the phonebook you will be prompted to update the directory A Copied con tacts group is crea...

Page 164: ...splay or Select and confirm the option shown in the context menu to reactivate the call journal Select the softkey to confirm Logging missed calls The following two options are available to you Answered elsewhere Delete entry All missed called intended for this line are logged and new missed calls are dis played If the Exclude option is selected for Answered elsewhere missed calls for this line th...

Page 165: ... entry and delete these calls specifically yourself z You can also configure this setting via the web interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Services User Configuration Call logging Missed calls ...

Page 166: ...wn Select and confirm the option shown in the context menu to prevent calls an swered by other subscribers being displayed in the list or Deleting missed calls when called Select and confirm the option shown Select and confirm the option shown in the context menu to delete entries man ually when called Select the softkey to confirm Answered elsewhere Include Exclude Delete entry When called Manual...

Page 167: ...bar Page 27 on the display The ringtone is deactivated To switch the function back on hold down the key until the Ringer off icon dis appears from the status bar on the display You can also switch the function on and off using the option in the idle menu Select the softkey to confirm or Deactivating the ringtone with a function key Prerequisite The Ringer off function key must be configured Page 9...

Page 168: ...isturb is activated your telephone will not ring The caller hears the busy tone or an announcement that the called party does not wish to accept any calls Prerequisite The Do not disturb function must be allowed Page 169 Enabling Do not disturb via key You have already programmed a key with the Do not disturb function Page 92 Press the Do not disturb programmable function key Press the illuminated...

Page 169: ...he WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select the softkey to confirm DND off DND on Servic...

Page 170: ...ong password 2 to 5 times additional attempts are blocked You can make another attempt after a predefined time It is possible that you will not be able to re use a previously used password for a period of time which means you have to create another new password This does not affect deactivation of the password prompt Page 172 Your administrator can tell you about the rules for what and how many ch...

Page 171: ...Privacy security 171 Select and confirm the option shown j Enter and confirm the new password once more Select the softkey to confirm Confirm New user password Save Exit ...

Page 172: ...00 to deactivate the password prompt Confirm your in put at least six characters text input see Page 28 Select and confirm the option shown j Enter six zeros 000000 once again and confirm Select the softkey to confirm Deactivating the password prompt does not apply to the web interface Page 247 OpenStage Manager or CTI applications that use a password prompt As long as the password prompt is deact...

Page 173: ...ontext menu Select the softkey to confirm The phone is locked Unlocking the phone The display shows Phone locked There are two options available for unlocking the phone Unlock user Unlock admin Select the softkey to confirm if you know the user password You are prompted to enter the user password or Select the softkey to confirm if you only know the administrator password You are prompted to enter...

Page 174: ...e is unlocked if the password was correct If the telephone is locked an emergency number entered by administrator can be dialled using the dialpad or the Emergency call option If the phone is locked repdial keys cannot be used This also applies even if the emergency number is saved on this key ...

Page 175: ... the follow ing scenarios are possible Logging on and off at the same phone Log on as a mobility user Page 176 Log off as a mobility user Page 177 Logging on and off at different phones In these cases administrator may have made the following settings Log on at a remote phone with forced logon when the user is still logged on at that phone Page 178 Delayed logon at a remote phone with forced logon...

Page 176: ... confirm You are prompted to enter your mobility ID j Enter and confirm mobility ID usually a phone number You are prompted to enter the password j Enter and confirm the user password The following messages appear on the display Logging on mobile user Validating Registering Downloading user data Once logon is complete the Mobility program key LED lights up and the mo bility icon appears on the gra...

Page 177: ...m key or Logon via the context menu Select the softkey in idle mode Page 29 to confirm You briefly have the option to cancel the logoff otherwise the logoff process is launched The following messages appear on the graphic display Logging off mobile user Uploading user profile Registering Downloading user data After you have logged out the mobility icon is hidden Mobile logon Cancel ...

Page 178: ...j Enter and confirm mobility ID usually a phone number You are prompted to enter the password j Enter and confirm the user password The following mobility messages appear in the display Validating Logging off elsewhere Registering Downloading user data The logoff is simultaneously displayed on the remote phone Once logon is com plete the Mobility program key LED lights up and the mobility icon app...

Page 179: ...ges appear in the display Logging off elsewhere Validating Registering Downloading user data Once logon is complete the Mobility program key LED lights up and the mo bility icon appears on the graphic display Enter password At the same time the graphic display on the busy remote phone shows Forced logoff After the set timeout the active call is ended and remote logoff is performed ...

Page 180: ...as been approved by the administrator and activated by you Page 183 Activating and deactivating the function temporarily You can activate and deactivate the video function temporarily via softkeys in idle mode Confirm with the softkey to disable or Confirm with the softkey to enable Self view Prerequisite The phone is in idle mode In order to test whether your USB camera is working properly activa...

Page 181: ...ample If the phone is already ringing and you want to quickly activate deactivate the video function before answering the call The video status can be identified immediately from the key even if the phone is in idle mode the display is switched off or the screensaver is active S Press the Video on program key The key illuminates and the video function is activated The video function can be deactiv...

Page 182: ...ey to confirm1 The video link is set up automatically The video image of your call partner ap pears Consultation You can call a second partner during a video link Confirm with the softkey for the connection The connection to the video caller is placed on hold and the video image is hid den j Enter and confirm the second party s phone number Toggle Connect For a detailed description of alternating ...

Page 183: ...e USB connector of the camera into the USB port on the bottom of your OpenScape Desk Phone IP 55G see Page 17 If you see the following message the USB camera has been detected and can be used Activating and deactivating the video function z You can also configure this setting via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter...

Page 184: ...r off LED off The LED indicates the status of the function on the server and can therefore change without any of the programmable function keys being pressed Example Switching between Line busy and Line free see also Page 190 Prerequisite Your administrator configured a programmable function key with the function Busy make line busy for the hunt group Page 94 Press the programmable function key th...

Page 185: ...Lift the handset j Enter the code see the table of codes Page 201 to transmit the caller infor mation Z You hear a confirmation tone announcement Activating If your administrator activated caller ID transmission for your phone you can de activate this setting as follows Lift the handset j Enter the code see the table of codes Page 201 to suppress the caller ID Z You hear a confirmation tone announ...

Page 186: ... phone number of the party you want to contact Caller ID transmission is reactivated after this call Deactivating anonymous calling temporarily for the next call If your administrator suppressed caller ID transmission for your phone you can enable this setting for the next call as follows Lift the handset j Enter the code see the table of codes Page 201 Z Wait until you hear the confirmation tone ...

Page 187: ...al user prompts that let you add entries to the selection list delete entries from the selection list check the selection list activate or deactivate the function For call rejection As for selective call acceptance you can create a selection list with the phone numbers of parties from whom you are not willing to accept calls Your adminis trator knows how long this list may be in the OpenScape Voic...

Page 188: ...ber from being transmit ted In this case you are not informed that a call was rejected Lift the handset j Enter the code see the table of codes Page 201 Accepting You can also accept calls from parties who activated a data protection feature e g caller ID suppression to prevent their phone number from being transmit ted Lift the handset j Enter the code see the table of codes Page 201 ...

Page 189: ... and managed by your administrator Lift the handset j Enter the code see the table of codes Page 201 followed by a number be tween 0 and 999 for the phone number you want to dial The number is automatically dialled Call tracing You can request automatic tracing of the last received internal call This is par ticularly suitable for identifying malicious irritating or troublesome calls n Lift the han...

Page 190: ... another member of the group to pick up an incoming call you can set your telephone to signal the busy status for your line to the other members of the hunt group Hunt group calls will then no longer be forwarded to your tele phone Making a line busy This prevents this line being used for calls in a hunt group Activating Lift the handset j Enter the code see the table of codes Page 201 Z Wait unti...

Page 191: ...the hunt group chain after it reaches this line Activating Lift the handset j Enter the code see the table of codes Page 201 Z Wait until you hear the confirmation tone announcement Deactivating Unmark the line as the end of the hunt group chain Lift the handset j Enter the code again see the table of codes Page 201 Z Wait until you hear the confirmation tone announcement ...

Page 192: ...lready entered in the list Call up the numbers currently entered in the list Add or delete numbers Repeat the options in edit mode If the serial call list is still empty you are prompted to enter numbers in the list As soon as you have entered a valid number the serial call can be activated If the serial call is activated incoming calls are first routed to your phone If you do not answer within th...

Page 193: ...nter numbers in the list As soon as you have entered a valid number the parallel call can be activated If the parallel call is activated incoming calls are routed to your phone and all other destination phones in the parallel call list The connection is established with the first phone that accepts the call If the call is not answered by any phone it is forwarded to the configured for warding dest...

Page 194: ... code table Page 201 You hear a confirmation tone and the line number is announced The caller hears a waiting melody Replace the handset Tell your colleague that a call for him or her is parked and give him or her the line number Unparking To unpark the call your colleague must proceed as follows Lift the handset j Enter the unparking code see code table Page 201 He or she is prompted to enter a l...

Page 195: ... so that Station B does not notice but so that you can still talk to Station A You can hear and talk to station A You can hear station B but cannot talk to him or her because he or she cannot hear you Station A and B can hear and speak to each other Lift the handset j Enter the code for active silent monitoring and the destination number see code table Page 201 You are connected to the call and ca...

Page 196: ... hear you You can hear station B but cannot talk to him or her because he or she cannot hear you Station A and B can hear and speak to each other Lift the handset j Enter the code for active silent monitoring and the destination number see code table Page 201 You are connected to the call and can listen End the silent monitoring unnoticed by replacing the handset Your phone Internal station A Inte...

Page 197: ...ame collective group as you and has like wise been assigned a member number The team member s phone has a loudspeaker voice calling and or a speak erphone function two way voice calling Automatic answering is activated for the team member The team member s phone is idle The member numbers of the callers are known for the voice calling and two way voice calling functions You can cancel voice callin...

Page 198: ...can directly call any team member whose telephone has a speakerphone function The loudspeaker and microphone of the destination phone are switched on automatically Two way voice calling with variable input of member number Press the key to use your speakerphone function j Enter the code for two way voice calling see code table Page 201 followed by the one or two digit member number of the respecti...

Page 199: ...se this function in order for example to identify the phone number of a phone in a conference room if it is not indicated on the display Lift the handset j Enter the code for Announcing the local phone number see code table Page 201 The phone number is announced Then hang up ...

Page 200: ...ons of your phone as usual Lift the handset j Enter the code for dialling the last caller dialled see code table Page 201 The phone number is dialled and the connection is established Picking up out of hours calls If your switchboard is no longer attended after a certain time an out of hours call function can be configured on one or more phones for this period For example if you hear one of the ph...

Page 201: ...8 Accepting anonymous calls Page 188 Using abbreviated dialling Page 189 Call tracing Page 189 Making a line busy on Page 190 Making a line busy off Page 190 End of hunt group chain on Page 191 End of hunt group chain off Page 191 Edit mode for serial call Page 192 Edit mode for parallel call Page 192 Activating a parallel call Page 193 Deactivating a parallel call Page 193 Parking a call Page 194...

Page 202: ...n the connection is being established or has been established Calls with a low impact level are treated in a particular way either through their own icons text labels and or a special ringtone The impact level causes no re strictions on call handling however either during or before the call is connected Calls of the same or a higher IL are not identified in any particular way To ensure unrestricte...

Page 203: ...propriate using the loudspeaker key or via the headset Answering forwarded calls The phone rings with the defined ringtone for calls with a lower IL The caller is shown with a special icon and the advisory Lower IL Lift the handset You can also answer the call if appropriate using the loudspeaker key or via the headset Answering a second call The phone rings with the defined ringtone for second ca...

Page 204: ... Impact Level If you are forwarding a partner with a lower IL to a partner with a higher IL this will be displayed when the connection is being established Prerequisite The Deflect function is approved by the administrator A call with a lower IL rings Select the softkey to confirm j Enter the phone number and confirm The connection is set up A special icon the forwarding icon and the advisory Lowe...

Page 205: ...erence call At least one of the partners belongs to the lower IL zone The advisory Lower IL is dis played in the Conference line Reconnect You have ended a consultation call for example by replacing the handset The held partner is awaiting retrieval If the held call has the status of a lower IL the advisory Lower IL will also be displayed Select the softkey to confirm You are reconnected with the ...

Page 206: ...n until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the required colour in the context menu1 Select the softkey to confirm For sample display themes see Page 27 Services User Phone Display Display theme Crystal sea 1 The phone displ...

Page 207: ... the key shown until the Settings tab is active Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm the option shown Adjust gradually using the softkey or Adjust gradually using the softkey Select the softkey to end Select the softkey to confirm Services User Phone Display Brightness Decrease Increase Done Save...

Page 208: ...M interface Page 247 Press the key shown until the Settings tab is active Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm the option shown Adjust gradually using the softkey or Adjust gradually using the softkey Select the softkey to end Select the softkey to confirm Services User Phone Display Key mod cont...

Page 209: ...ab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the option shown in the context menu1 Select the softkey to confirm Your administrator can set a time of between two and eight hours defining how long the phone should be idle before display backlightin...

Page 210: ...nterface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Confirm the option shown1 Select the required value between 0 and 120 and confirm Select the softkey to confirm Services User Phone Screensaver Start Min 1 The phone displays the current ...

Page 211: ...s 60 seconds Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Confirm the option shown1 Select the required value between 5 and 60 and confirm Select the softkey to confirm Services User Phone Screensaver Picture time secs 1 The phone displays the curren...

Page 212: ...the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select one of the following time options and confirm 1 minute 5 minutes 30 minutes 60 minutes 2 hours 4 hours 8 hours The default setting is 1 minute Select the softkey to confirm Services User Phone Energy saving Backlight time S...

Page 213: ...onfirm the user password Confirm the option shown Select and confirm the option shown j Enter and confirm the time Select the softkey to confirm Setting the date Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Confirm the option shown Select and confirm the option shown j Enter and confirm the date Select the softkey to con...

Page 214: ...ime format 12 or 24 hour display in the context menu Select the softkey to confirm Date display format z You can also configure this setting via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the format you...

Page 215: ...xt menu Select the softkey to confirm Setting the difference between daylight saving and standard time Prerequisite Auto DST is deactivated Page 216 Enter the difference to be used for daylight saving time Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown...

Page 216: ... administrator z You can also access this information via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown You can manually set the daylight saving time if No is entered here Page 215 Services User Date and time Auto DST ...

Page 217: ...Select and confirm the option shown Select and confirm the option shown Select and confirm the volume you want to adjust e g Handset Confirm the option shown Adjust gradually using the softkey or Adjust gradually using the softkey While setting the volume you will hear corresponding audio feedback Select the softkey to end Select the softkey to confirm Settings Room character To ensure that the ot...

Page 218: ...er password Select and confirm the option shown Select and confirm the option shown Select the option shown Select the softkey to confirm Select the room character1 in the context menu e g Normal and confirm Select the softkey to confirm Services User Audio Settings Room character Edit Normal 1 The phone displays the current setting OK Save Exit ...

Page 219: ... active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select the softkey to confirm Select the ringtone file1 or pattern you want in the context menu You will im mediately hear the associated ringer melody Confirm the selected ringtone file Select the softkey shown to confirm the...

Page 220: ...softkey to confirm Pattern sequence z You can also configure this setting via the WBM interface Page 247 Prerequisite You have chosen the pattern ringtone see Page 219 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select the so...

Page 221: ... headset port use Here you set whether you are using a wired or cordless DECT headset z You can also configure this setting via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the rel...

Page 222: ...ttings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Selecting the call type Select and confirm the Internal option for example in the context menu Yes indicates that the special ringtone has been activated Selecting the ringtone type Select the option shown Select the softkey to confirm S...

Page 223: ... option shown Select the softkey to confirm Select the required Pattern sequence in the context menu between 1 and 6 e g 2 You will immediately hear the set Pattern melody with the selected Pat tern sequence Confirm the selected Pattern sequence Select the softkey to confirm Activating deactivating the ringer You can see whether the function is activated or deactivated from the corre sponding icon...

Page 224: ...tion setup is the preference set by your adminis trator z You can also configure this setting via the WBM interface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the c...

Page 225: ...tion shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Setting the volume for Key click Select and confirm the option shown For instance select and confirm a medium volume setting You can choose be tween the following three options Low High Off no click Key selection Select and confirm the option shown Select and confirm if o...

Page 226: ...Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select the option shown Select and confirm the language1 in the context menu Select the softkey to confirm Services User Locality Language Deutsch 1 The phone displays the current setting Save Exit ...

Page 227: ...talà 5 6 Cymraeg 7 Dansk 8 Deutsch 9 Eesti keel 10 English 11 English US 12 Español 13 Français 14 Hrvatski 15 Italiano 16 Latviešu Valoda 17 Lietuviø Kalba 18 Magyar 19 Nederlands 20 Norsk 21 Polski 22 Português 23 Românã 24 Slovenèina 25 Slovenski Jezik 26 Srpski Jezik 27 Suomi 28 Svenska 29 Türkçe 30 31 32 33 34 35 Ceština Русски ...

Page 228: ...ou may choose from the following countries Services User Locality Country DE 1 The phone displays the current setting Save Exit 1 Argentina AR 20 Luxembourg LU 2 Australia AT 21 Mexico MX 3 Austria AU 22 Netherlands NL 4 Belgium BE 23 New Zealand NZ 5 Brazil BR 24 Norway NO 6 Canada CA 25 Poland PL 7 China CN 26 Portugal PT 8 Chile CL 27 Russian Federation RU 9 Croatia HR 28 Singapore SG 10 Czech ...

Page 229: ...erface Page 247 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu The advisory function is activated Select the softkey to confirm Services User Configuration Conn...

Page 230: ...option shown The following overview opens IPv4 address Displays the IP address or name that was assigned to the phone in the network Web address HTTP address of the web interface This address is specified in the address line of the Internet browser and is used to call the web interface of the phone in the browser Services User Network information Settings Applications IPv4 address Web address LAN ...

Page 231: ...age 232 Initiating the reset Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Confirm the option shown Confirm the option shown Select and confirm the option shown in the context menu Select the softkey to confirm All personalised programming is deleted Select the softkey to confirm The user data is reset to factory settings...

Page 232: ...nd restore them as re quired You can also restore the backups saved on another phone as a means of transporting your settings and data for instance if your phone has to be re placed A restore operation only works if the relevant settings are enabled on the phone and the current software release supports these settings Every backup is given a separate name and is password protected Setting the pass...

Page 233: ...e backup available Select the softkey to confirm Select and confirm the option shown j Enter and confirm the backup password Select and confirm the option shown j Re enter and confirm the password Naming a new backup Select and confirm the option shown j Enter and confirm a name for the backup Select the softkey to confirm The user data is saved The message Backup created successfully is displayed...

Page 234: ...xt menu for the following options The default setting is Ignore Phone book Call logs Menu data Screensaver images All clip images All ringer tones All XML data If you want to activate the phonebook s Restore for instance then Select the option shown Select and confirm the option shown in the context menu The restore operation can begin once you have activated all the options you want Select the so...

Page 235: ...ect and confirm the option shown Select and confirm the option shown Select and confirm the backup you want Select the softkey to confirm A security prompt is displayed Delete backup 17 08 12 14 42 August 3770 Select the softkey to confirm the option shown and delete the backup Deletion of backups is the responsibility of the user and is therefore not password pro tected Services User Phone Backup...

Page 236: ...Phone number in brackets e g 3339 Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the backup you want Confirm with the softkey to display the name of the backup and the medium des ignation Services User Phone Backup Restore 17 08 07 14 42 August ...

Page 237: ...nistrator as to which settings were made for your phone Mode ALL CALLS The telephone starts and stops the recorder automatically in order to ensure that all calls are being recorded Mode MANUAL You decide when the recorder is started and stopped or paused If the recorder is switched on all further calls will be recorded If you pause the recorder then nothing will be recorded If there are no calls ...

Page 238: ...t is immaterial here whether a call is set up directly via the telephone or via an application Outgoing Incoming Consultation Pickup Reconnect Second call Connected call Conference1 Automatic call acceptance Secured or unsecured line Non recordable calls Outgoing calls that have not yet reached full connection status such as a ring ing call Calls on hold 1 Server based conference only ...

Page 239: ...ltiLine There is no difference between multi line calls and single line calls when it comes to recording calls If recording has started the call is recorded otherwise not The recording status of a line continues as long as calls are connected to this line For example if line A is being recorded initiated manually and you switch to line B or line A is placed on manual hold and you switch to line B ...

Page 240: ...tion or Press the recording button to enable the option the LED key lights up or press the key shown to disable the option the LED extinguishes The recording button also indicates the status change if you activated or deacti vated call recording via the context menu Call recording with AutoStart Standby mode is activated in principle in idle mode The recording button LED lights up You cannot switc...

Page 241: ...nt call Ending call recording automatically Prerequisite You are conducting a call Recording has started The recording button LED lights up or The recording is ended automatically as soon as the call is terminated or if the call status changes so that the call is no longer being recorded for example if a line is placed on manual hold and another line is seized Multiline The LED extinguishes and th...

Page 242: ...ng has started The recording button LED is lighting You are connected with the second party You hear a beep and the recording symbol is shown in the line for the second call Confirm with the softkey for this connection You are switched to the main call You hear a beep and the recording symbol is shown in the line for the main call this call is now being recorded You can pause and restart the recor...

Page 243: ...rence call is placed on hold You hear a beep and the recording symbol is shown in the line for the con sultation or second call The call is now being recorded Press the key shown for the consultation or second call in order to include the new participant in the conference The conference is displayed with all current participants You hear a beep and the recording symbol is shown again in the line f...

Page 244: ...is now being recorded Press line key A The line key LED starts flickering The call is now on hold The recording is paused while the call is on hold The recording symbol on the display disappears Retrieving a held call Press line key A The line key LED lights up The call is retrieved You hear a beep and the recording symbol is shown on the display again Call recording is continued Holding a call on...

Page 245: ...ormation Diagnostic information 2011 05 11 08 23 40 00 terminal number 3339 01 sip server 192 168 1 240 02 sip port 5060 03 sip registrar 192 168 1 240 04 sip registrar port 5060 05 sip gateway 192 168 1 240 06 sip transport UDP 07 sip gateway port 5060 08 server features No 09 dns results 5060 10 multiline No 11 registered lines 5060 12 backup active Yes 13 backup proxy 14 software version V3 R0 ...

Page 246: ...31 dhcp reuse No 32 lan port type 0 33 pc port status None 34 pc port type 0 35 pc port autoMDIX No 36 vlan id 37 qos layer 2 38 qos layer 2 voice 5 39 qos layer 2 signalling None 40 qos layer 2 default 0 41 qos layer 3 Yes 42 qos layer 3 voice 13 43 qos layer 3 signalling 7 44 lldp med operation Diagnostic information ...

Page 247: ...nterface homepage opens once you have entered and confirmed the phone s IP ad dress 1 Click a menu heading to display the individual menu entries Click the menu heading again to close the menu 2 Click a menu entry to open the corresponding form 3 Make the desired changes 4 Click the corresponding button to save or discard your changes Button functions Login Log in to the phone by entering the user...

Page 248: ...elay seconds V Page 118 Allow callback V Page 75 Allow busy when dialling V Page 119 Allow transfer on ring Page 113 Allow immediate diallling Page 63 Incoming calls Deflecting Allow deflection V Page 100 Default deflect destination V Page 100 Deflect to DSS V Page 100 Forwarding call forwarding by type see Page 84 Settings Forwarding Favourites Destination 1 to Destination 5 V Page 79 Forward all...

Page 249: ...Ring delay seconds V Page 148 Allow in overview V Page 147 Address 1 Primary line 1 Ring on off 1 Ringer melody V Page 150 Ringer tone sequence V Page 150 Ringtone V Page 149 Selection order 1 Hot warm line 1 Hot warm destination V Page 129 Overview Use FPK order V Page 151 Add all lines V Page 151 Reordering directions Move down Move to bottom Move to top Move up V Page 151 Busy Lamp Field BLF Bu...

Page 250: ...it V Page 93 Key Module 1 if available see Program keys Key Module 2 if available see Program keys Key click Volume Off Low Medium High Keys Keypad only All keys Energy saving Backlight time V Page 212 Locality Country V Page 228 Language V Page 226 Date format V Page 214 Time format V Page 214 Security Password Current Password New password V Page 170 Confirm password Diagnostic information V Pag...

Page 251: ...creen Phone locked To unlock enter the PIN If the phone is locked enter your PIN to unlock it Keys with modified functions The administrator may have reprogrammed the following keys Conference Initiate conference Page 120 Transfer Transfer a call Page 111 Hold Hold active call Page 101 Ask your administrator about the modified functions The phone does not ring on call Check whether the ringtone is...

Page 252: ...xit softkey or discarded using the Exit no save softkey You can exit the current menu level using the left key of the navigation block Page 22 You will be asked whether you want to Save or Do not save User Date and time Time hh mm Page 213 Date DD MM YYYY Page 213 Daylight saving Yes Page 215 Yes No Difference mins mm Page 215 Auto DST Yes No 1 Page 216 Audio Volumes use softkey to decrease or inc...

Page 253: ...al Available fixed default Ringer Pattern melody Pattern sequence External Available fixed default Ringer Pattern melody Pattern sequence Recall Available fixed default Ringer Pattern melody Pattern sequence Emergency Available fixed default Ringer Pattern melody Pattern sequence Special 1 Available fixed default Ringer Pattern melody Pattern sequence Special 2 Available fixed default Ringer Patte...

Page 254: ...ing by type see Page 84 Settings Unconditional g Page 82 Enter destination softkey Page 79 List of saved numbers context menu if applicable Edit favorites softkey Page 79 Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Copy softkey Page 79 Paste softkey if copying is active Page 79 Busy g Page 82 Enter destination softkey Page 79 List of saved numbers context menu if applicab...

Page 255: ... No Page 101 Yes No Forwarding party Display last Page 101 Display first Display last Handling Allow call waiting Yes Page 109 Yes No Allow DND Yes Page 169 Yes No Busy when dialling Yes Page 119 Yes No CTI Calls AutoAnswer Yes Page 114 Yes No AutoAnswer beep Yes Page 114 Yes No AutoReconnect beep Yes Page 115 Yes No Connected calls Allow call transfer Yes Page 112 Yes No Allow call joining Yes Pa...

Page 256: ...s No Keyset Lines Line one of eight possible Ring delay 0 Page 148 Allow in overview Yes Page 147 Yes No Hot warm action 1 No action Hot warm dest nnnn Page 129 Address 1 nnnn Ring on off 1 On Ringtone Ringer Page 149 Pattern melody 2 Page 149 Pattern sequence 1 Page 149 Overview Page 147 Line up to eight lines Move down Move to bottom Use FPK order Add all lines Save Do not save BLF Busy Lamp Fie...

Page 257: ...penScape Desk Phone IP 55G Page 236 Restore Page 234 Backup password Backup ID Phone book Ignore Ignore Restore Call logs Ignore Ignore Restore Menu data Ignore Ignore Restore Screensaver imagesIgnore Ignore Restore All clip images Ignore Ignore Restore All ringer tones Ignore Ignore Restore All midlet data Ignore Ignore Restore Replace softkey Page 233 Backup password Confirm password Backup name...

Page 258: ...customised Settings Function dependent Shifted Unallocated Page 93 Unallocated For further functions see Page 261 Label Predefined or customised Settings Function dependent Key Module if available such as Program keys Key click Volume Page 225 Off Low Medium High Keys Page 225 Keypad only All keys Energy saving Backlight time Page 212 Locality Country DE Page 228 DE For further countries see Page ...

Page 259: ...ck phone No Yes Network information Phone address Page 230 Web address IP address Globale IPv6 Adresse Lokale IPv6 Adresse LAN RX LAN TX PC RX PC TX LAN autonegotiated Yes LAN information 10 Mbps full duplex PC autonegotiated Yes PC information Link down Diagnostic information Page 245 Reset Reset all user data Page 231 Function key data No Page 98 Yes No ...

Page 260: ... unconditional ext CF busy any CF busy int CF busy ext CF no reply any CF no reply int CF no reply ext Ringer off Hold Alternate Blind transfer call Transfer call Deflecting Shift Conference Headset Do not disturb Group pickup Repertory dial Feature toggle Mobility Directed pickup Callback Cancel callbacks Consultation Call Waiting toggle Immediate ring PreView Call recording Start application Bui...

Page 261: ...ram the following functions at the Shifted function key level Selected dialling Repeat dialling Alternate Blind transfer call Transfer call Deflecting Conference Repertory dial Release Callback Cancel callbacks Consultation Start application ...

Page 262: ...ation phone number 79 Variable 78 86 Call forwarding chain 91 Call forwarding information 127 Call lists 40 159 Copying to the phonebook 163 Call recording Automatic 240 AutoStart 240 Call types 238 Conference 243 Consultation 241 Controlling 241 Icons 239 Line key 244 Manual 240 MultiLine 239 Operating modes 237 Operation 239 Second call 242 Tips 239 Toggle Connect 242 Call settings CTI calls 217...

Page 263: ...all 135 F Favourites for call forwarding 79 88 Forced logoff 178 Forwarding primary line 127 Function keys 21 92 Feature toggle 94 Forwarding 95 Immediate ring 97 Repertory dial 94 Resetting 98 G General information 13 Graphic display 27 Call lists 41 42 Icons for phonebook entries 37 Icons indicating call status 34 Voicemail 43 Graphic display settings Idle mode for graphic display 210 Group call...

Page 264: ...arallel call 192 Parking a call 194 Reachability 192 Rejecting anonymous calls 188 Serial call 192 Silent monitoring 195 OpenStage Key Module 19 Operating instructions 3 Overview tab 135 138 151 P Padlock icon 48 Parallel call 192 Parking a call 194 Password Changing 170 Deactivating 172 Phantom line 25 Phone directory 153 Phone settings 206 Phonebook 37 153 LDAP 38 159 Local phonebook 38 Contact ...

Page 265: ...interface MultiLine 35 SingleLine 34 Text input via the display editor 28 Time 213 Time display format 214 Toggle Connect 70 TouchSlider 21 Troubleshooting 251 Two way voice calling 197 U Unlocking the phone 173 USB camera 180 User interface 15 User password 173 Changing 170 Deactivating 172 User support 13 Using a mini switch 18 Using network ports more efficiently 18 V Variable call forwarding 7...

Page 266: ...ages One or more new entries have been added to the call lists Local call forwarding is activated for all calls Connection status You receive a call After dialling the other subscriber s phone rings You receive a call with a lower impact level Following dialling with a lower impact level Forwarded call with a lower impact level Reconnecting with a lower impact level The call is active or High qual...

Page 267: ...not available The line is busy The line is free Phonebook entries Primary business number Secondary business number Mobile phone number Private phone number E A Cockpit Not available Available Call forward to assistant if available Ring immediately call forwarding cleared Call forwarding to mobile phone Call forwarding to answering machine Call forwarding to a number ...

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