Ultrasonix SonixMDP, Service Manual

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SonixMDP/SP/OP Service Manual 00.053.101, Revision C Chapter 12: Troubleshooting Issues
12-5
12.15 SYSTEM DOES NOT BOOT, ERROR DISPLAYED ON LCD DISPLAY
If the system does not boot and the following message is displayed on the LCD Display “ Windows cannot boot up and a
file is corrupt ” the system may prompt for a " Safe Mode " or normal boot.
If, after several attempts to boot in " Safe Mode ", the system restarts and simply goes back to the same screen, the operating
system may have been corrupted and a System Recovery will need to be performed.
Locate the System Recovery CD which came with the system and contact Ultrasonix Technical Support for further
instructions .
12.16 INITIALIZATION FAILURES
During a successful initialization, the following images will be presented on the LCD display and the touch screen. Once the
Memory Tests are completed, the system will move to an imaging screen.
If the initialization process fails at some point, refer to sections 12.16.1 to 12.16.8 in order to troubleshoot the problem.
Figure 12-1: LCD Display – Successful Initialization Image
12.16.1 Electronics Initialization Failure
Check to ensure the ribbon cables are properly connected (firmly seated, connected right side up and in the correct
order):
• 7.5.4 Reinstalling the Front Block/Ultrasound Module ( step 3 ).
Check to see if the PCI card is loose, not connected or has failed:
• 7.6.3 Replacing/Reseating Cards (follow the directions for reseating the PCI card).
Caution: Do not attempt a System Recovery without first consulting an Ultrasonix Technical Support
Representative.
Note: A loose (or failed) PCI card cannot be detected with the naked eye.
Note: If reseating PCI card does not solve the problem, it will have to be replaced.