Ultrasonix SonixMDP, Service Manual

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SonixMDP/SP/OP Service Manual 00.053.101, Revision C Chapter 12: Troubleshooting Issues
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12.6 SYSTEM FREEZES DURING USE
If the system freezes during use and there is no discernible pattern to this behavior, it may be necessary to test the RAM.
• A.5.1 Test RAM Chips .
12.7 IMAGE IS GRAINY OR MISSING
Check to ensure Clarity is set to Medium or High :
• A.6.1 Adjust the Clarity Setting .
Check to ensure the Clarity License is Enabled :
• A.6.2 Check the Clarity License Status .
Re-import license.txt to ensure that Licenses are not set to Disabled :
• A.6.3 Re-Import License.txt .
Check to ensure the transducer is not defective:
• test the transducer on another system and compare images
• submit test images for diagnosis to Ultrasonix Technical Support.
12.8 IMAGE HAS BLACK OR DARK AREAS
Black or dark areas on an ultrasound image are usually caused by dead elements in or delamination of the transducer. The
problem may be caused by either the transducer or the transducer MUX board, so both may have to be tested.
• 7.14.1 Testing the Transducer
• 7.14.2 Testing the Transducer Board .
Figure 12-1: Dead Element or Delamination Example