Uconnect 10.1 inch Display, Instruction Manual

Page: 153 / 178

152 CONNECTED SERVICES — UCONNECT CONNECTED SERVICES
After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an
agent.
2. An agent will receive the call and confirm
the location of the emergency.
3. If needed, the agent will request the
assistance of emergency services.
4. First responders will arrive on scene. The
agent will remain on the call until
emergency services arrive.
NOTE:

Agents are available 24/7 to assist you in the
case of an emergency.

On your behalf, agents are able to notify
family members about the collision.

Agents can brief first responders of the situa -
tion before they arrive on scene.

In the event vehicle occupants are unable to
speak, emergency services will be
dispatched based on the last known GPS
coordinates.

Uconnect Connected Services are dependent
upon an operative telematics device, a
cellular connection, navigation map data,
and GPS satellite reception, which can limit
the ability to reach the response center or
reach emergency support.

Terms of service of the Uconnect and the
Uconnect Connected Services subscriber
agreement apply. See terms of services for
complete service limitation.
R
OADSIDE
A
SSISTANCE
C
ALL
(ASSIST C
ALL
)
Description
Vehicles equipped with the Uconnect
Connected Services will contain an ASSIST
button in the vehicle. Once your Uconnect
Connected Services has been activated, the
ASSIST button can connect you directly to
Customer Care call centers. You will be directed
to one of the three services below:

Roadside Assist — If you get a flat tire or need
a tow, you’ll be connected to someone who
can help anytime.

Connected Services — Contact the Customer
Care call center to activate your services,
renew after your trial has expired, and for
in-vehicle support for your Connected
Services system or help answering any
general questions surrounding your
connected services.

Vehicle Care — Total support for your vehicle.
In-Vehicle Assistance Features
Your vehicle has onboard assistance features
located on the rearview mirror or overhead
console designed to enhance your driving
experience if you should ever need assistance
or support.
How It Works
Simply press the ASSIST button in the vehicle
and you will be presented with your ASSIST
options on the touchscreen. Make your
selection by pressing the touchscreen.
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