Uconnect 10.1 inch Display, Instruction Manual

Page: 130 / 178

CONNECTED SERVICES — SIRIUSXM GUARDIAN™ 129
(Continued)
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected:

The light will continuously be illuminated red.

The screen will display the following message
“Vehicle phone requires service. Please
contact your dealer.”

An in-vehicle audio message will state
“Vehicle phone requires service. Please
contact your dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop SOS Call system operation.
These include, but are not limited to, the
following factors:

The ignition key is in OFF position.

The vehicle’s electrical systems are not
intact.

The vehicle battery loses power or becomes
disconnected during a vehicle crash.

The SOS Call system software and/or hard -
ware is damaged during a vehicle crash.

LTE (voice/data) or 3G or 4G (data) coverage
and/or GPS signals are unavailable or
obstructed.

Network congestion.

Weather conditions.

Buildings, structures, geographic terrain, or
tunnels.
If your vehicle loses battery power for any
reason (including during or after an accident)
the SOS Call system, among other vehicle
systems, will not operate.
Requirements

This feature is available only on vehicles sold
in the US or Canada.

Vehicle must be properly equipped with the
SiriusXM Guardian™ system. Vehicle must be
registered with SiriusXM Guardian™ and
have an active subscription that includes the
applicable feature.

Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.

Vehicle must be powered in the ON/RUN or
ACC (Accessory) position with a properly func -
tioning electrical system.
WARNING!

Never place anything on or near the
vehicle’s LTE (voice/data) or 3G or 4G
(data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and
GPS signal reception, which can prevent
your vehicle from placing an emergency
call.

Do not add any aftermarket electrical
equipment to the vehicle’s electrical
system. This may prevent your vehicle from
sending a signal to initiate an emergency
call. To avoid interference that can cause
the SOS Call system to fail, never add after -
market equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES POWER FOR ANY REASON (IN-
CLUDING DURING OR AFTER AN ACCI -
DENT), NEITHER THE UCONNECT APPS
NOR THE SIRIUSXM GUARDIAN™ SERVICES
WILL OPERATE.
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