Uconnect 10.1 inch Display, Instruction Manual

Page: 167 / 178

166 CONNECTED SERVICES FAQS
5. Why is the Uconnect App running slow? The
Uconnect App relies on a mobile network
connection from your device to send
commands to your vehicle which must have
an operable LTE (voice/data) or 3G or 4G
(data) network connection. If either your
device or your vehicle is in an area with
below average coverage, it may take longer
to log in and send commands.
CONNECTED SERVICES ROADSIDE
ASSISTANCE FAQS
1. What is the phone number for roadside
assistance? The phone number is:

US: 1-800-521-2779

Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™ or
Uconnect Connected Services, does it cover
towing or other expenses incurred by using
roadside assistance? No, however your new
vehicle may include Roadside Assistance
Call services.
CONNECTED SERVICES SEND & GO FAQS
1. How long does it take to send the route and
destination to my vehicle? Depending on
various conditions, it can take up to three
minutes for the request to get through to
your vehicle.
2. Can I cancel a route I sent to my vehicle?
Yes, once you enter your vehicle, and start
the engine, the pop-up message stating that
you have a new route will appear. There is
an exit button on the pop-up that will cancel
the route if selected.
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once
you enter the vehicle, and start the engine,
the pop-message has a “Locations” option.
Once “Locations” is selected, you can
choose from a list of recently sent
destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQS
1. Can someone else locate my vehicle? Your
vehicle may be located by anyone who has
your PIN and access to your account. It is
your responsibility to guard your PIN
accordingly. See the Uconnect and
SiriusXM Guardian™ or Uconnect
Connected Services terms of service for
more information.
2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or
more for the request to get through to your
vehicle.
3. How do I turn off the horn and lights after I
turn them on? If you are close enough to the
vehicle, you can use the key fob to turn off
the horn and lights by pressing the red
Panic button. Depending on your vehicle,
the horn will turn off after 29 seconds, 5
seconds between cycles, up to 8 cycles if
the trigger remains active and then the
vehicle security system will rearm itself.
21_00_U52_EN_USC_t.book Page 166