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FAQ
Q1. What can I do if I forgot my wireless password?
The default password is labeled at the back of the AP device. If the password has been
altered, please connect the AP device to the computer using a cable and follow the
steps below:
1. Visit
http://tplinkap.net
, and log in with the username and password you set for the
AP device.
2. Go to
Advanced
>
Wireless
>
Basic setings
. Locate the password on the page and mark
it down for future use.
Q2. How to retrieve the username and password of the web management
page?
The default username and password of the web management page are
admin
(in lower
case). If the password has been altered, please follow the steps below:
1. Reset the router to factory default settings: with the device powered on, use a pin to
press and hold the Reset button for five seconds until the Power LED starts blinking,
then release the button;
2. Visit
http://tplinkap.net
;
3. Enter
admin
(in lower case) as both username and password to log in.
Note:
You’ll need to reconfigure the AP device. Please mark down your new password for future use.
Q3. I cannot log into the AP device’s web management page, what can
I do?
This can happen for a variety of reasons, please try the methods below and try again.
1. Make sure the AP device connects to the computer correctly and the corresponding
LED indicator(s) light up.
2. Make sure the IP address of your computer is configured as
Obtain an IP address
automatically
and
Obtain DNS server address automatically
.
3. Make sure the
http://tplinkap.net
you input is right.
4. Check your computer’s settings:
1 ) Go to
Start
>
Control Panel
>
Network and Internet
, and click
View network status
and tasks
;
2 ) Click
Internet Options
on the bottom left;
3 ) Click
Connections
, select
Never dial a connection
;
