Toshiba Satellite L100-108, User Manual

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User’s Manual 9-3
Troubleshooting
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
System start-up
When the computer does not start properly, check the following items:
■
Self Test
■ Power Sources
■
Power-on Password
Software The problems may be caused by your software or disk. If
you cannot load a software package, the media may be
damaged or the program might be corrupted. Try loading
another copy of the software.
If an error message appears while you are using a
software package, check the software documentation.
These documents usually include a problem solving
section or a summary of error messages.
Next, check any error messages in the operating system
documentation.
Hardware If you cannot find a software problem, check your
hardware.
First run through the items in the preliminary checklist
above. If you still cannot correct the problem, try to
identify the source. The next section provides checklists
for individual components and peripherals.
■
System start-up
■ Self test
■
Power
■ Real Time Clock
■
Keyboard
■ LCD panel
■
Hard disk drive
■ DVD-ROM and CD-R/RW drive
■
DVD Super Multi drive
■ Floppy disk drive (optional)
■
Pointing device
■ USB
■
Memory expansion
■ Sound system
■
Monitor
■ Modem
■
LAN
■ Wireless LAN
■
PC Card