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Toshiba Qosmio X300 Series Maintenance Manual Download Page 40

2 Troubleshooting Procedures

QOSMIO X300 Series Maintenance Manual

8

If the diagnostics program cannot detect an error, the problem may be intermittent. The test
program should be executed several times to isolate the problem. When a problem has been
located, perform the appropriate troubleshooting procedures as follows:

1.

If an error is detected by the battery test, perform the Power Supply Troubleshooting
procedures in Section 2.2

2.

If an error is detected by the display test, perform the Display Troubleshooting
procedures in Section 2.3

3.

If an error is detected by the keyboard test, perform the Keyboard Troubleshooting
procedures in Section 2.4

4.

If an error is detected by the TouchPad test, perform the TouchPad Troubleshooting
procedures in Section 2.7

5.

If an error is detected by the audio test, perform the Speaker Troubleshooting
procedures in Section 2.8 and the Optical Drive Troubleshooting Procedures in
Section 2.9

6.

If an error is detected by the fingerprint test, perform the fingerprinter troubleshooting
Procedures in Section 2.22

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Summary of Contents for Qosmio X300 Series

Page 1: ...Toshiba Personal Computer Qosmio X300 Maintenance Manual TOSHIBA CORPORATION CONFIDENTIAL ...

Page 2: ...Intel SpeedStep Intel CoreTM Celeron and Centrino are trademarks or registered trademarks of Intel Corporation Windows Microsoft and Windows Vista are registered trademarks of Microsoft Corporation Photo CD is a trademark of Eastman Kodak Bluetooth is a trademark or registered trademark owned by its proprietor and used by TOSHIBA under license Memory Stick is a registered trademark and i LINK is a...

Page 3: ...indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba re...

Page 4: ...eplacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Screw torque list Reliability Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Acronyms On the first appearance and whenever necessary for clarification acronyms are ...

Page 5: ... Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you are instructed to type in is shown in the boldface type below DISKCOPY A B The display Text generated by the computer that appears on its display is presented in the typeface below Format complete System trans...

Page 6: ...ing Introduction 2 3 2 2 Troubleshooting Flowchart 2 Error Bookmark not defined 2 3 Power Supply Troubleshooting 2 9 2 4 Display Troubleshooting 2 Error Bookmark not defined 2 5 Keyboard Troubleshooting 2 17 2 6 External USB Devices Troubleshooting 2 19 2 7 TV Out Failure Troubleshooting 2 21 2 8 TouchPad Troubleshooting 2 23 2 9 Speaker Troubleshooting 2 25 2 10 Optical drive troubleshooting 2 27...

Page 7: ...guration Error Bookmark not defined 3 4 Beep sound Test Error Bookmark not defined 3 5 Fan ON OFF Test Error Bookmark not defined 9 3 6 Main Battery Charge Test Error Bookmark not defined 3 7 FDD Test Error Bookmark not defined 3 8 ODD Test Error Bookmark not defined 3 9 Keyboard Test Error Bookmark not defined 5 3 10 Mouse Pad Test Error Bookmark not defined 7 3 11 LCD Pixels Mode Test vii8 3 12 ...

Page 8: ... defined 2 4 12 DC in jack Error Bookmark not defined 5 4 13 Speakers Error Bookmark not defined 4 14 Touch pad and fingerprint board Error Bookmark not defined 4 15 Power Switch Error Bookmark not defined 40 4 16 Audio card Error Bookmark not defined 1 4 17 MDC Moudule System Board Error Bookmark not defined 3 4 18 VGA Board and VGA Cooling Module Error Bookmark not defined 5 4 19 CPU Cooling Mod...

Page 9: ... Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignments C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Series Screw Torque List F 1 Appendix G Reliability G 1 ...

Page 10: ...Chapter 1 Hardware Overview ...

Page 11: ...1 Hardware Overview Qosmio X300 Maintenance Manual 1 ii ...

Page 12: ...nance Manual 1 iii Chapter 1 Contents 1 1 Features 1 1 1 2 2 5 inch HDD 1 11 1 3 DVD Super Multi R Double Layer 1 13 1 4 Power Supply 1 14 1 5 Batteries 1 16 1 5 1 Main Battery 1 16 1 5 2 Battery Charging Control 1 16 1 5 3 RTC Battery 1 17 ...

Page 13: ... Description Placement Part A 1 6 Figure 1 2B ID Parts Description Placement Part B 1 7 Figure 1 3 SATA HDD 1 11 Figure 1 4 DVD Super Multi Drive 1 13 Tables Table 1 1 HDD Specifications 1 11 Table 1 2 DVD Super Multi Drive Specifications 1 13 Table 1 3 Quick Normal Charging Time 1 16 ...

Page 14: ...s the following features Processor BTO The computer is equipped with one of the following Intel processors Intel Dual CoreTM 2 Duo Processor Intel Quad CoreTM 2 Duo Processor Memory BTO The computer has two SO DIMMs slot comes standard with 1GB 2GB 4GB accepting BTO CTO for your memory requirements It can incorporate up to 8 GB of main memory It supports DDR3 at 1067 800MHz Battery Pack The comput...

Page 15: ...A CSV 1 Lamp color display resolution 1440 900 y 17 1 WSXGA CSV 1 Lamp color display resolution 1680 1050 Graphics BTO Intel PM45 with NB9E GS NB9E GTX depending on model Keyboard The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys and so on The keyboard is compatible with the IBM enhanced keyboard Pointing Device The integrated Touch Pad and cont...

Page 16: ...ty of PC Cards including 16 bit Multiple Function PC Cards and 32 bit Card Bus Cards PC card HDD boot does not be supported Bridge Media Slot This slot allows you to insert SD MiniSD MicroSD through adapter Memory Stick Memory Stick Duo through adaptor Memory Stick Pro Memory Stick Duo through adaptor XD and MMC memory card It supports High speed SD SDHC and SDIO An I O port heel cover is needed T...

Page 17: ...gabit Ethernet LAN 1000 megabits per second 1000BASE T It is pre installed as a standard device in some markets Wireless LAN BTO Some computers in this series are equipped with a Wireless LAN card that is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802 11 Standard Revision A B G o...

Page 18: ...ooth provides a fast reliable and secure means to achieve wireless communication in a small space Finger Print BTO This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password to the fingerprint authentication device it is no longer necessary to input the password from the keyboard Just by swiping the finger against the...

Page 19: ... Error Style not defined Error Style not defined Figures 1 1A 1 1B 1 1C show the computer and its system unit configuration respectively Figure 1 1A ID Parts Description Placement Part A Qosmio X300 Maintenance Manual 1 6 ...

Page 20: ...Error Style not defined Error Style not defined 1 Hardware Overview Figure 1 2B ID Parts Description Placement Part B Qosmio X300 Maintenance Manual 1 7 ...

Page 21: ...1 Hardware Overview Error Style not defined Error Style not defined Qosmio X300 Maintenance Manual 1 8 ...

Page 22: ...TO CTO for your memory requirements It can incorporate up to 8 GB of main memory It supports DDR2 at 1067 800MHz BIOS ROM y 2048KB flash BIOS ROM y ACPI compliant BIOS y SMBIOS V2 4 System Controllers y Advanced Power Management 1 2 support y ACPI2 0 b and PC2001 compliant y Support SMBus specification V2 0 y Hot keys for system control y Audio volume output control y External LED control y Batter...

Page 23: ...card slot 54 Audio Controller y Realtek Azalia ALC272 y Microsoft inbox audio driver support y Software EQ support y Synchronize to change sound output to HDMI when display is changed to HDMI out with audio output capability y MAXX audio support by SW solution BTO by image Wireless LAN Controller y Intel 11a g Golan Intel 11bg Golan 11a g n Kedron TBD y Intel 802 11a g Echo Peak 1x2 Shirley Peak 1...

Page 24: ...A Storage capacities supported are 160 200 250 320 400 and 500 GB The HDD is shown in Figure 1 3 and some of its specifications are listed in Table 1 1 Figure 1 3 SATA HDD Table 1 1 HDD Specifications Item Specifications Capacity GB 160 GB 200 GB 250 GB Rotational Speed RPM 4200 RPM 5400 RPM 7200 RPM 4200 RPM 5400 RPM 7200 RPM 5400 RPM Height 12 5 mm 9 5 mm 9 5mm 9 5 mm 9 5 mm 9 5mm 9 5 mm User Da...

Page 25: ...intenance Manual 1 12 Item Specifications Capacity GB 300 GB 320 GB 400 GB 500 GB Rotational Speed RPM 4200 RPM 5400 RPM 7200 RPM 4200 RPM 4200 RPM Height 12 5 mm 9 5 mm 9 5mm 12 5 mm 12 5 User Data Sectors 576 072 368 625 142 808 781 422 768 976 773 168 Bytes Sector 512 512 512 512 ...

Page 26: ...VD R Double Layer at 4x speed DVD RW at 8x speed and DVD RAM at 5x speed The DVD Super Multi drive is shown in Figure 1 4 and its specifications are listed in Table 1 2 Figure 1 4 DVD Super Multi Drive Table 1 2 DVD Super Multi Drive Specifications Item DVD ROM Mode CD ROM Mode SATA 1 5G Data Transfer Rate Mbytes s 16 6 PIO mode 4 Multiword DMA mode 2 Access Time ms Average Random Access 130 130 D...

Page 27: ...ery pack charging power supply y Issues a charging current instruction to the PWM control IC of the battery pack charging power supply y Controls the supply of DC power supply input AC Adapter output to the power supply unit y Controls the supply of power to the system block load logic circuit side y Controls forced shutdown if the power supply malfunctions 3 Logic circuit control y Instructs the ...

Page 28: ...nce Manual 1 15 6 Output monitor y Monitors the voltage output to the system block load logic circuit side y Monitors the voltage over voltage input output current of the battery pack y Monitors the internal temperature of the battery pack y Monitors the supply voltage from the AC adapter ...

Page 29: ... is controlled by EC KB926 When the AC adapter and battery pack are attached to the computer the EC KB926 controls the charge on off state and detects a full charge Battery Charge When the AC adapter is attached the battery is charged by off state charge when the system is powered off or by on state charge when it is powered on Table 1 3 Quick Normal Charging Time State Charge Time Off State Charg...

Page 30: ...bnormal Detection of full charge A full charge is detected only when the battery is being charged by quick or normal charge A full charge is detected when either of the following conditions is met 1 The current in the battery charging circuit drops below the predetermined value 2 The charging time exceeds the fixed limit 1 5 3 RTC Battery The RTC battery provides power to keep the current date tim...

Page 31: ...Chapter 2 Troubleshooting Procedures 2 ...

Page 32: ......

Page 33: ...shooting 34 2 13 Wireless LAN Troubleshooting 36 2 14 Camera Troubleshooting 39 2 15 Bluetooth Troubleshooting 41 2 16 7in 1 card Troubleshooting 44 2 17 HDD Troubleshooting 46 2 18 CRT Troubleshooting 48 2 19 HDMI Troubleshooting 50 2 23 FM tuner Failure Troubleshooting 58 2 24 E SATA Troubleshooting 61 2 25UWB Troubleshooting 63 2 26 Display port Troubleshooting 66 2 10 Modem Troubleshooting 28 ...

Page 34: ...I Troubleshooting process 48 2 20 SPDIF troubleshooting process 50 2 21 MIC troubleshooting process 53 2 22 Finger printer troubleshooting process 55 2 23 FM tuner Troubleshooting 57 2 24 E SATA Troubleshooting 60 2 25 UWB Troubleshooting 62 2 26 Display port Troubleshooting 65 ...

Page 35: ...ss card troubleshooting process 30 Figure 2 11 IEEE 1394 troubleshooting process 32 Figure 2 12 Wireless LAN troubleshooting process 34 Figure 2 13 Camera troubleshooting process 37 Figure 2 14 Bluetooth troubleshooting process 39 Figure 2 15 4 in 1 card troubleshooting process 42 Figure 2 16 HDD troubleshooting process 44 Figure 2 17 CRT failure troubleshooting process 46 Figure 2 18 HDMI Trouble...

Page 36: ...r 3 Detailed replacement procedures are given in Chapter 4 The following tools are necessary for implementing the troubleshooting procedures 1 Diagnostics Disk Repair and Sound Repair 2 Phillips screwdriver 2 mm 3 6mm nut driver for the helix screw nuts on the rear ports for CPU door 4 2DD or 2HD formatted work disk for floppy disk drive testing 5 Sycard EXPRESS CARD test card 6 Cleaning kit for f...

Page 37: ...s to execute Before performing any troubleshooting procedures verify the following z Ask the user if a password is registered if it is ask him or her to enter the password z Verify with the customer that Toshiba Windows Vista is installed on the hard disk Operating systems that were not preinstalled by Toshiba can cause the computer to malfunction z Make sure all optional equipment is removed from...

Page 38: ...w ord then press E nter Is T oshiba W indow s being loaded A Y es Y es Y es Y es Y es Y es P erform the P ow er S upply T roubleshooting procedures in section 2 3 P erform diagnostics program R un C M 165 E X E and select the H A R D D IS K item P erform the P ow er S upply T roubleshooting procedures in section 2 3 No No No No No P erform the P ow er S upply T roubleshooting procedures in section...

Page 39: ...ed Allow each test to perform automatically Is an error detected by any of the diagnostics tests System is normal End Yes Yes Yes No Perform the Keyboard Troubleshooting procedures in section 2 6 Perform the FDD Troubleshooting procedures in section 2 5 After confirming which diagnostics test has detected an error perform the appropriate procedure as outlined below No No Yes Figure 2 1 Troubleshoo...

Page 40: ...ion 2 2 2 If an error is detected by the display test perform the Display Troubleshooting procedures in Section 2 3 3 If an error is detected by the keyboard test perform the Keyboard Troubleshooting procedures in Section 2 4 4 If an error is detected by the TouchPad test perform the TouchPad Troubleshooting procedures in Section 2 7 5 If an error is detected by the audio test perform the Speaker ...

Page 41: ... modem perform the Modem Troubleshooting procedures in Section 2 10 5 If an error is detected when using the EXPRESS CARD unit perform the EXPRESS CARD Troubleshooting procedures in Section 2 11 6 If an error is detected when using the IEEE1394 device perform the IEEE1394 device Troubleshooting procedures in Section 2 12 7 If an error is detected when using the Wireless LAN perform the Wireless LA...

Page 42: ...atus Procedure 1 No Yes Check power supply connections Procedure 3 Run diagnostic program Procedure 4 Yes No Replace adaptor battery Procedure 2 No Perform internal connection check Procedure 5 Replace system board Yes Figure 2 2 Power Supply Troubleshooting Process The power supply controls many functions and components To determine if the power supply is functioning properly start with Procedure...

Page 43: ...isplays the power supply status through the Battery and the DC IN LEDS as listed in the tables below Table 2 1 Battery LED Battery State LED colors Definition Amber solid on Battery charging with AC Blue solid on Battery fully charged by AC Charging Blue color off Battery abnormal stop charging with AC Bad cell Overheated Amber blinking LED on for 1 second every 4 seconds Battery within low state ...

Page 44: ...ry pack and connect an AC adaptor to the DC IN port on the computer and to a power supply If the DC IN LED or Battery LED is not lit go to Procedure 2 Procedure 2 Adaptor battery replacement A faulty adaptor may not supply power or may not charge the battery Perform Check 1 Check 1 Connect a new AC adaptor If the problem is not resolved go to Check 2 Check 2 Insert a new battery If the problem is ...

Page 45: ... wall outlet If these cables are connected correctly go to Check 3 Check 3 Make sure that the DC IN input port socket is firmly secured to the system board of the computer If the DC IN input socket is loose go to Procedure 5 If it is not loose go to Check 4 Check 4 Use a multi meter to make sure that the AC adaptor output voltage is close to 19 V If the output is several percent lower than 19 V go...

Page 46: ... Procedure 5 Replacement check The system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures Check the connection between the AC adaptor and the system board After checking the connection perform Check 1 Check 1 Use a multi meter to make sure that the fuses on the system board are not blown If a fuse is not blown go to Ch...

Page 47: ...S T A R T D oes the ex ternal disp lay function ok P erform diagno stic check P rocedure 2 N o W as a display prob lem detected P erfo rm connector and rep lacem ent check P rocedure 3 R eplace sy stem board E N D Y es Y es N o D isplay is n ot faulty C o ntinue trou bleshooting refer to F igu re 2 1 Figure 2 3 Display troubleshooting process ...

Page 48: ...mputer The computer automatically detects the external display If the external display works correctly the internal LCD may be damaged Go to Procedure 3 If the external monitor appears to have the same problem as the internal monitor the system board may be damaged Go to Procedure 2 Procedure 2 Diagnostic check The Display Test program is stored on the computer s Diagnostics disk This program chec...

Page 49: ... display again If the problem still exits replace the DDR RAM module If the problem still exists perform Check 2 Check 2 Replace the FL inverter board with a new one and test display again If the problem still exists perform Check 3 Check 3 Replace the LCD module with a new one and test display again If the problem still exists perform Check 4 Check 4 Replace the LCD FL cable with a new one and te...

Page 50: ...ex tern al k ey b o ard fu n ctio n o k P erfo rm d iag n o stic ch eck P ro ced u re 2 W as a k ey b o ard p ro b lem d etected P erfo rm co n n ecto r an d rep lacem en t ch eck P ro ced u re 3 R ep lace sy stem b o ard E N D Y es N o K ey b o ard is n o t fau lty C o n tin u e tro u b lesh o o tin g refer to F ig u re 2 1 N o Y es Figure 2 4 Keyboard troubleshooting process ...

Page 51: ...ew one and following the instructions in Chapter 4 Procedure 2 Diagnostic check Run the test and Diagnostics Program which will automatically execute the Keyboard Test Refer to Chapter 3 Tests and Diagnostics for more information on how to run the program If an error is located go to Procedure 3 If an error does not occur the keyboard is functioning ok Procedure 3 Connector and replacement check T...

Page 52: ... rigin al U S B device is fau lty P erfo rm ex ternal d ev ice and co n nectio n ch eck P ro cedu re 1 S T A R T D o es th e device fun ction w h en con n ected to a d ifferen t U S B po rt D o es an altern ativ e U S B d ev ice fun ctio n co rrectly N o Y es N o C h eck U S B p ort co nn ectio n Y es Figure 2 5 External USB device troubleshooting process ...

Page 53: ... still does not work go to Check 4 If the device functions correctly when connected to another USB port go to Check 3 Check 3 Make sure that the USB socket is firmly secured to the system board of the computer If the malfunction remains the system board or USB small board may be damaged Go to Procedure 2 Check 4 Connect an alternative USB device to one of the computer s USB ports and then boot the...

Page 54: ...ures QOSMIO X300 Series Maintenance Manual 22 2 7 TouchPad Troubleshooting START END TouchPad connection check Procedure 1 TouchPad replacement check Procedure 2 Replace system board Figure 2 7 Touchpad troubleshooting process ...

Page 55: ...em board Make sure the TouchPad FPC cable is firmly connected to the TouchPad and system board Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks If any of the connections are loose reconnect firmly If any of the connections is damaged or there is still an error go to Procedure 2 Procedure 2 TouchPad replacement check...

Page 56: ...roblem END Perform earphone test Procedure 2 Do earphones function correctly Perform connection check Procedure 3 Perform replacement check Procedure 4 Perform audio source test Procedure 1 No Yes Yes Replace system board Speakers are not faulty Continue troubleshooting see Figure 2 1 No Figure 2 8 Speaker troubleshooting process ...

Page 57: ... problem is in the source devices If all have the same problem continue with Procedure 2 Procedure 2 Earphone test Connect a set if earphones or external speakers If these function correctly go to Procedure 3 If they do not function correctly the system board may be defective or damaged Replace it with a new one Procedure 3 Connection check Disassemble the computer following the steps described in...

Page 58: ...TART Audio CD functions ok END Perform software check Procedure 3 Perform diagnostic test Procedure 4 Perform connection and replacement check Procedure 5 Perform audio CD check Procedure 1 Perform drive cleaning check Procedure 2 No Yes Replace system board Figure 2 9 Optical drive troubleshooting process ...

Page 59: ...t Procedure 2 Drive cleaning check Procedure 3 Software check Procedure 4 Connection and replacement check Procedure 1 Audio CD check First insert an audio CD into the CD DVD drive If it works the problem is not with the drive Go to Procedure 3 If the audio CD does not work go to Procedure 2 If the CD DVD LED on the front panel does not light when the disc is played and the drive gives no response...

Page 60: ...ment Procedures and perform the following checks Check 1 Make sure the drive is firmly connected to the system board If the connection is good and there is still an error go to Check 2 Check 2 The drive or drive cable may be defective or damaged Replace each with a new one following the steps in Chapter 4 Replacement Procedures If the drive is still not functioning properly perform Check 3 Check 3...

Page 61: ...ng START Computer unable to detect telephone signal END Perform connection check Procedure 2 Perform replacement check Procedure 3 Perform telephone line connection check Procedure 1 Check replace telephone line and connections Yes Replace system board No Figure 2 10 Modem troubleshooting process ...

Page 62: ...ay be in the telephone cable the wall socket or the modem port Perform Check 1 Check 1 Make sure telephone cable is firmly plugged into both the telephone wall socket and the modem port of the computer If the cable is connected correctly go to Check 2 Check 2 Make sure the modem port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check 3 The telephon...

Page 63: ...card Troubleshooting S TA R T D o errors occur during Express card test Perform Express card socket replacem ent check Procedure 2 R eplace system board E N D Express card unit is not faulty Perform Express card test Procedure 1 N o Y es Figure 2 11 Express card troubleshooting process ...

Page 64: ...s application to check device can work fine or not If an error occurs Ensure the card in fully inserted into the socket before running the program If an error occurs during the Express card test perform Procedure 2 If no error occurs it is likely that the original PC card was faulty Procedure 2 Express card socket replacement check The Express card socket may be damaged or defective for instance t...

Page 65: ...Procedure 1 Is IEEE 1394 transmission ok Perform diagnostic check Procedure 2 Was an IEEE 1394 problem detected Perform connection and replacement check Procedure 3 Replace systemboard END Yes Yes IEEE 1394 port and transmission are not faulty Continue troubleshooting refer to Figure 2 1 No No Figure 2 12 IEEE 1394 troubleshooting process ...

Page 66: ... a faulty connection Go to Procedure 3 Procedure 2 Diagnostic check Run the Diagnostic Program which will automatically execute the IEEE 1394 Device check Refer to Chapter 3 Tests and Diagnostics for more information PLS use windows application If an error is located go to Procedure 3 If an error does not occur the 1394 port is functioning properly Procedure 3 Connection and replacement check The ...

Page 67: ...rform diagnostic test Procedure 1 Was a wireless LAN problem delected Perform connector and replacement check Procedure 2 Replace wireless LAN antenna unit Replace system board END Yes Wireless LAN system is not faulty Continue troubleshooting refer to Figure 2 1 No Figure 2 13 Wireless LAN troubleshooting process ...

Page 68: ...eless LAN antenna wireless LAN unit or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure that the wireless LAN antenna is firmly connected to the Wireless LAN module refer to Chapter 4 for instructions and that the wireless LAN module is securely slotted into the ...

Page 69: ...372 Troubleshooting Procedures QOSMIO X300 Series Maintenance Manual 37 Check 4 The system board may be damaged Replace it with a new one following the instructions in Chapter 4 ...

Page 70: ...382 Troubleshooting Procedures QOSMIO X300 Series Maintenance Manual 38 2 14 Camera Troubleshooting Figure 2 14 Camera troubleshooting process ...

Page 71: ...ay the Camera test result If tests and diagnostics result abnormal go to Procedure 2 If an error is not located the Camera system is functioning properly Procedure 2 Connector and replacement check The Camera board or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make s...

Page 72: ...e formdia gnos ticte s t P roce dure1 Wa saBlue toothproble m de te ct Blue toothisnot fa ulty Continuetrouble s hooting re fe r toFigure2 1 R e pla ces ys te mboa rd P e rformconne ctor a nd re pla ce m e nt che ck P roce dure2 Re pla ceBlue tooth a nte nnam oudle END Figure 2 15 Bluetooth troubleshooting process ...

Page 73: ...ot located the Bluetooth system is functioning properly Procedure 2 Connector and replacement check The Bluetooth antenna module or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure that the Bluetooth antenna is firmly connected to the Bluetooth module refer to Ch...

Page 74: ...ual 42 Check 3 The Bluetooth module may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 4 Check 4 The system board may be damaged Replace it with a new one following the instructions in Chapter 4 ...

Page 75: ...16 7in 1 card Troubleshooting START Do errors occur during 7 IN 1 CARD test Perform 7 IN 1 card socket replacement check Procedure 2 Replace system board END 7 IN 1 unit is not faulty Perform 7 in 1 CARD test Procedure 1 No Yes Figure 2 16 7 in 1 card troubleshooting process ...

Page 76: ...ion to check device can work fine or not Ensure the card in fully inserted into the socket before running the program If an error occurs during the 7 in 1 card test perform Procedure 2 If no error occurs it is likely that the original 7 in 1 card was faulty Procedure 2 7 in 1 Card socket replacement check The 7 in 1 Card socket may be damaged or defective for instance the socket pins can be bent D...

Page 77: ...452 Troubleshooting Procedures QOSMIO X300 Series Maintenance Manual 45 2 17 HDD Troubleshooting Figure 2 17 HDD troubleshooting process ...

Page 78: ... 3 Tests and Diagnostics for more information on the program If an error is located go to Procedure 2 If an error is not located the HDD function is functioning properly Procedure 2 Connector and replacement check The HDD module or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks ...

Page 79: ... T D o e s r e p l a c e m e n t C R T c a b l e f u n c t i o n p r o p e r l y P e r f o r m C R T s e t c h e c k P r o c e d u r e 2 R e p l a c e s y s t e m b o a r d E N D N o R e p l a c e C R T c a b l e N o C R T f u n c t i o n i n g o k N O U s e d i f f e r e n t C R T s e t N o C h e c k C R T P o r t c o n n e c t i o n Figure 2 18 HDD troubleshooting process ...

Page 80: ...the CRT port of the computer If the cable is connected correctly go to Check 2 Check 2 Make sure the CRT port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check 3 The CRT cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure 2 CRT set check The CRT set may be faulty Perform Check 1 Check 1 Try using t...

Page 81: ...o rm H D M I connection check P rocedure 1 S T A R T D oes replacem ent H D M I cab le function properly P erform H D M I set check P rocedure 2 R eplace system board E N D N o R ep lace H D M I cable N o H D M I fun ctioning ok N o U se differen t H D M I set N o Figure 2 19 HDMI troubleshooting process ...

Page 82: ...ort of the computer If the cable is connected correctly go to Check 2 Check 2 Make sure the HDMI port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check 3 The HDMI cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure 2 HDMI set check The TV set may be faulty Perform Check 1 Check 1 Try using the set ...

Page 83: ...512 Troubleshooting Procedures QOSMIO X300 Series Maintenance Manual 51 2 20 SPDIF troubleshooting ...

Page 84: ...cedure 1 windows appolication test Procedure 2 Connector and replacement check Procedure 1 windows application test Use windows application to check device can work fine or not If tests and diagnostics result abnormal go to Procedure 2 If an error is not located the SPDIF is functioning properly Procedure 2 Connector and replacement check The system board may be disconnected or damaged Disassemble...

Page 85: ...532 Troubleshooting Procedures QOSMIO X300 Series Maintenance Manual 53 2 21 MIC Troubleshooting ...

Page 86: ...Windows model which will display the MIC test result If tests and diagnostics result abnormal go to Procedure 2 If an error is not located the MIC module functioning is properly Procedure 2 Connector and replacement check The MIC line or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following c...

Page 87: ...552 Troubleshooting Procedures QOSMIO X300 Series Maintenance Manual 55 2 22 Finger printer troubleshooting Figure 2 22 Finger printer troubleshooting process ...

Page 88: ...cated go to Procedure 2 If an error is not located the Finger printer system is functioning properly If an error is not located the Finger printer system is functioning properly Procedure 2 Connector and replacement check The Finger printer board or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the...

Page 89: ... er A ntenna conn ection check P rocedure 1 S T A R T D o es replacem ent F M T uner A ntenna functio n properly P erform F M T u ner S G setting check P rocedure 2 A Y es R eplace F M T uner A ntenna N o F M T u ner functio ning ok N o U se the right setting on S G Y es P erform F M T uner board C onnection check P rocedure 3 ...

Page 90: ... m e n t F M T u n er B o a rd fu n c tio n p ro p erly Y es R ep lac e F M tu n e r b o a rd N o Figure 2 23 FM tuner troubleshooting process To determine if the computer s FM tuner port is functioning properly perform the following procedures Figure 2 23 outlines the process Start with Procedure 1 and continue as instructed ...

Page 91: ... 2 FM Tuner SG setting check The FM Tuner SG setting may be faulty Perform Check 1 Check 1 Check the FM Tuner SG setting was right or wrong if right go to check 2 if wrong Correct it and re test If fail symptom still exist go to check 2 Check 2 Try connecting a different FM tuner SG to the computer If the replacement FM tuner SG works the original set may be damaged If the replacement set does not...

Page 92: ...eck Procedure 1 Is E SATAtransmission ok Perform diagnostic check Procedure 2 Was an E SATAproblemdetected Perform connection and replacement check Procedure 3 Replace system board END Yes Yes E SATA port and transmission are not faulty Continue troubleshooting refer to Figure 2 1 No No Figure 2 24 E SATA troubleshooting process ...

Page 93: ...be a faulty connection Go to Procedure 3 Procedure 2 windows application check Run the Diagnostic Program which will automatically execute the E SATA port test for transmission Tests and Diagnostics for more information on how to run the program If an error is located go to Procedure 3 If an error does not occur the E SATA port is functioning properly Procedure 3 Connection and replacement check T...

Page 94: ... T D oes rep lacem ent U W B A nten na function properly P erform U W B S G setting check P rocedure 2 Y es R eplace U W B A n tenna N o U W B functioning ok N o U se the right setting on S G Y es P erfo rm U W B M od ule C onnection check P rocedure 3 R eplace system b oard E N D D oes replacem ent U W B M o dule fu nction properly Y es R eplace U W B M odule ...

Page 95: ...tenna is connected correctly go to Check 2 Check 2 Try connecting a different UWB Antenna to the computer If the replacement UWB Antenna works the original Antenna may be damaged If the replacement Antenna does not work the UWB SG setting may be wrong Go to Procedure 2 Procedure 2 UWB SG setting check The UWB SG setting may be faulty Perform Check 1 Check 1 Check the UWB SG Setting was right or wr...

Page 96: ...4 Check 2 Try connecting a different UWB Module to the computer If the replacement UWB Module works the original Module may be damaged If the replacement Module does not work the system board may be damaged Replace it with a new one following the instructions in Chapter 4 ...

Page 97: ...P ro ced u re 1 S T A R T D o es rep lacem en t D isp lay p o rt cab le fu n ctio n p ro p erly P erfo rm D isp lay p o rt set ch eck P ro ced u re 2 R ep lace sy stem b o ard E N D N o R ep lace D isp lay p o rt cab le N o D isp lay p o rt fu n ctio n in g o k N o U se d ifferen t D isp lay p o rt set N o Figure 2 19 Display port troubleshooting process ...

Page 98: ...he cable is connected correctly go to Check 2 Check 2 Make sure the Display port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check 3 The Display port cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure 2 Display port set check The TV set may be faulty Perform Check 1 Check 1 Try using the set for t...

Page 99: ...3 Tests and Diagnostics 1 Chapter 3 Tests and Diagnostics ...

Page 100: ...Charge Test 11 3 7 FDD Test 12 3 8 Computrace Test 13 3 9 Keyboard Test 15 3 10 Mouse Pad Test 17 3 11 LCD Pixels Mode Test 18 3 12 Magnetic switch Test 19 3 13 LAN Test 20 3 14 RTC Test 23 3 15 Read 1394 GUID 24 3 16 Speaker EQ Check 25 3 17 Button Test 26 3 18 Memory Test 26 3 19 1st HDD Test 27 3 20 2nd HDD Test 31 3 21 RDMI Test 33 3 22 WDMI Test 33 3 23 Memory read and write test 35 ...

Page 101: ...gram when you are at Main Menu The TEST DIAGNOSTIC PROGRAM contains the following functional tests CONFIG CHECK TEST BEEP SOUND TEST FAN ON OFF TEST MAIN BATTERY CHARGE TEST FDD TEST Computrace TEST KEYBOARD TEST MOUSE PAD TEST LCD PIXELS MODE TEST MAGNETIC SWITCH TEST HDD R W TEST LAN TEST RTC TEST IEEE1394 CODE TEST Speaker EQ Check Rewrite Button Test HDCP Key Check Memory test 1st HDD Test 2nd...

Page 102: ...he diagnostics diskette 3 for memory read and write NOTE To execute the CD test make sure the CD is installed in the ODD drive The T D Program can run single test by you press corresponsive English letter of test item And it also asks you if you like to copy test log file to diskette as reference at the end of test s The test list is as the following A CONFIG CHECK TEST B BEEP SOUND TEST C FAN ON ...

Page 103: ...3 Tests and Diagnostics The below display will show up at the beginning of T D program If the test result passes the following display will show up 5 ...

Page 104: ...3 Tests and Diagnostics 6 ...

Page 105: ...error is detected and a test fails the following message displays Then press any key for next actions the below display presented if copying test log file onto diskette is necessary This action will be executed when Y key pressed 7 ...

Page 106: ...agnostics It will skip this process if N key pressed And then it will check if it s necessary to leave this program Program will quit when Y key pressed and it will go back main menu for next test if N key pressed 8 ...

Page 107: ...nfiguration It includes CPU CPU type Cache CPU speed CPU FSB DDRAM SIZE Panel ID HDD1 type capacity Vendor ID Model Firmware HDD2 type capacity Vendor ID Model Firmware VRAM size VGA CHIP TYPE Battery cell 6cell 9cell 12cell Wireless type LAN Type 1394 Bluetooth SKUID Robson The screen should display as below ...

Page 108: ...rally confirm the speaker functions And check both speakers if they are OK within 3 times Beep sound generated NOTE Remember to tune up the volume as Maximum before this test starts The screen should display as below indicating whether the test is passed or failed after the question 10 ...

Page 109: ...ey pressed Feel the wind or listen the rotating sound to check whether the fan is working or not NOTE Remember to approach fan outlet that is near right side of unit whether fan is ON The computer will stop the fan working after any key pressed Feel the wind or listen the sound to check if the fan is OFF The screen should display as below indicating whether the test is passed or failed after the q...

Page 110: ...ssfully run this test This test shows and measures the main battery Battery type Lion Manufacturer Sanyo Panasonic Sony Remain charge capacity 0 100 Charge function PASS FAIL Battery Is Full showed when remain charge capacities is 100 The screen should display as below if the charge function is OK will show 12 ...

Page 111: ...nsert the work diskette into the FDD The contents of the floppy diskette maybe erased The Floppy Disk Test includes three subtests of the 1 Sequential seek verify function Range Track 0 79 2 Funnel code seek verify function Range Track 0 79 3 Write Read Compare pattern function Range Track 75 79 NOTE The write protected device of this formatted diskette should be Disable The subtests run automatic...

Page 112: ...he current subtest The screen should display as below indicating whether the subtests pass or fail when finished 3 8 Cumputrace Test The computrace check will check your PC s computrace function was disable or enable And can disable computrace function 14 ...

Page 113: ...ill check computrace function status was enable or disable As below picture show item2 disable computrace function As below picture show NOTE 1 disable computrace function need reboot 1 times 2 need re write DMI Data after disable computrace function 15 ...

Page 114: ...test starts the keyboard matrix code should be chosen as below display 1 S US for America 2 J Japan for Japan 3 K German for Europe When you execute this test the keyboard layout is drawn on the display When any key is pressed the corresponding key on the screen changes to black as shown below It will indicate whether the sub test is passed or failed after the question US Keyboard 16 ...

Page 115: ...3 Tests and Diagnostics Japan keyboard UK keyboard 17 ...

Page 116: ...leration Off Low Medium High 3 Button Assignments Left Right Right button either Unassigned or Drag Lock 4 Swap Buttons Left Right NOTE The Touch Pad test cannot be used to test an external USB mouse The Touch Pad button subtest allows users to test their Touch Pad buttons If the buttons are clicked the cursors should appear in the corresponding box of the button figure that is displayed on the sc...

Page 117: ... Mode Test This LCD pixels mode test checks whether video display is fine This test includes two modes of the test 1 Text Mode including 40 25 16 colors and 80 25 2 16colors 2 VGA Mode including 320 200 4 16 256 colors 640 200 2 16 colors 640 350 2 16 colors 640 480 2 16 256 colors 800 600 256 colors and 1024 768 256 colors The screen should display as below indicating whether the test is passed o...

Page 118: ...id function of the unit When LCD cover closed the lid should enable to turn off the display Follow below steps to run this test 1 Close the LCD cover 2 Open the LCD Then it will indicate whether the test is passed or failed 1 If the Lid switch test fail it will show below display 20 ...

Page 119: ... Tests and Diagnostics 2 If the Lid switch test pass it will show below display 3 13 LAN Test T NOTE LAN loopback needs to plug in before test begins he LAN test checks the LAN full duplex environment 21 ...

Page 120: ...ests of the The subtests run automatically IO Base Port 4000H IRQ BH it s IRQ 5 Node it is MAC Address Line Frame 1514 Bytes Line Speed 1000M Bus ID it s E The LAN test includes t 1 Speed1000 2 Speed100 3 Speed10 The screen should display as below indicating whether the subtests pass or fail when finished 22 ...

Page 121: ...3 Tests and Diagnostics If an error is detected and a test fails the following message displays 23 ...

Page 122: ...Test Checks the computer s RTC Real Time Clock and calendar functions by comparing the DOS and CMOS values The test runs automatically The screen should display as below indicating whether the test is passed or failed when finished 24 ...

Page 123: ...tics 3 15 Read 1394 GUID This test will check if the computer s EEPROM 1394GUID code is correct NOTE Must open the RAM Door to see RAM connector GUID bar code before test item begins The figure below will be displayed 25 ...

Page 124: ...pe is correct The EQ Type test includes two subtests of the 1 Read EQ Type from EEPROM 2 Re Write EQ Type to EEPROM NOTE To execute this test you must select speaker type Harman or No brand The figure below will be displayed 3 17 Sensor Button Test The Sensor button test allows the user to manually test each of Sensor button buttons 26 ...

Page 125: ... will appear on the relevant section of the figure if the button passes the test Press ESC to quit the test If the picture shows as below it means he HDCPKEY function is NG 3 18 Memory test This test will check if the computer s DDR RAM Vendor frequency and size is correct in every slot 27 ...

Page 126: ...3 Tests and Diagnostics 3 19 1st HDD Test The HDD test allows the user to verify the 1st HDD ok or not First please select HDD test method Screen would display as below 28 ...

Page 127: ... if input password is Right the screen would display as below If input password is wrong the screen would display as below The screen will display as below picture to show the subtest is passed or failed when finished If it is show the picture as below it means HDD function is OK 29 ...

Page 128: ...3 Tests and Diagnostics If the picture shows as below it means he HDD function is NG 30 ...

Page 129: ...3 Tests and Diagnostics 3 20 2nd HDD Test The HDD test allows the user to verify the 2nd HDD ok or not Please select HDD test method Choice HDD test method Screen would display as below 31 ...

Page 130: ...Tests and Diagnostics After you select the method then input password hard disk if input password is Right the screen would display as below If input password is wrong the screen would display as below 32 ...

Page 131: ...s The screen will display as below picture to show the subtest is passed or failed when finished If it is show the picture as below it means HDD function is OK If the picture shows as below it means he HDD function is NG 33 ...

Page 132: ... check the DMI data please select Read DMI item the figure below will be displayed 3 22 Write DMI When you want to write DMI data please select which data you want to write the figure below will be displayed 1 Write OME string 2 Write Version 3 Write Serial 34 ...

Page 133: ...3 Tests and Diagnostics 4 Write Product After write OK you should reboot the system that can make the setting effective or you can write next data before reboot system the figure below will displayed 35 ...

Page 134: ...reboot the system that can make the setting effective 3 23 Memory R W test Memory R W test will do memory read and write test NOTE Memory R W TEST need re boot from disk3 to test PLS select V in disk2 test menu for test system will show below picture after you select V 36 ...

Page 135: ...3 Tests and Diagnostics After boot from disk3 test program will auto start Test picture as below If the picture show as below It means memory read and write pass 37 ...

Page 136: ...3 Tests and Diagnostics You can press ESC to exit test after test pass 38 ...

Page 137: ...Chapter 4 Replacement Procedures ...

Page 138: ...4 Replacement Procedures Qosmio X300 Maintenance Manual 4 ii ...

Page 139: ...y Pack 4 8 Installing the Battery Pack 4 9 4 3 HDD 4 10 Removing the HDD 4 10 Installing the HDD 4 12 4 4 Memory 4 13 Removing the Optional Memory 4 13 Installing the Optional Memory 4 15 4 5 Keyboard Cover and Keyboard 4 16 Removing the Keyboard Cover and Keyboard 4 16 Installing the Speaker Cover and Keyboard 4 18 4 6 Wireless LAN Card and UWB Card 4 19 Removing the Wireless LAN Card and UWB Car...

Page 140: ...ng the Display Assembly 4 32 Installing the Display Assembly 4 33 Removing the hinge cover 4 34 Installing the hinge cover 4 34 4 12 DC in jack 4 35 4 13 Speakers 4 36 Removing the Speakers 4 36 Installing the Speakers 4 37 4 14 Touch Pad and Finger Print Board 4 38 Removing the Touch Pad and Finger Print Board 4 38 Installing the Touch Pad and Finger Print Board 4 39 4 15 Power Switch 4 40 Removi...

Page 141: ...b woofer 4 55 4 22 Bluetooth Wi Fi Switch and Touch Pad LED Board 4 56 Removing Bluetooth Wi Fi Switch and Touch Pad LED Board 4 56 Installing Bluetooth Wi Fi Switch and Touch Pad LED Board 4 56 4 23 Bridge Media and FM Radio Modules 4 57 Removing the Bridge Media module and FM Radio modules 4 57 4 24 Display Mask 4 58 Removing the Display Mask 4 58 Installing the Display Mask 4 59 4 25 FL Inverte...

Page 142: ...moving the screws from the bottom of the computer 4 29 Figure 4 15 Removing the screws and cables from the computer 4 30 Figure 4 16 Removing the screws from the rear of the computer 4 32 Figure 4 17 Removing the display assembly 4 33 Figure 4 18 Removing the hinge cover 4 34 Figure 4 19 Removing the DC in jack 4 35 Figure 4 20 Removing the speakers 4 36 Figure 4 21 Removing the touch pad and fing...

Page 143: ...PU 4 54 Figure 4 35 Removing Sub speakers and Sub woofer 4 55 Figure 4 36 Removing Bluetooth Wi Fi Switch and Touch Pad LED Board 4 56 Figure 4 37 Removing Bridge Media and FM Radio modules 4 57 Figure 4 38 Removing the display mask 4 58 Figure 4 39 Removing the FL Inverter board 4 60 Figure 4 40 Removing the CCD board and MIC 4 61 Figure 4 41 Removing the 17 1 inch LCD module and screws 4 63 Figu...

Page 144: ...4 Replacement Procedures Qosmio X300 Maintenance Manual 4 viii ...

Page 145: ... 16 Audio Card 4 17 MDC Module System Board 4 18 VGA Module 4 19 Cooling Module Fan 4 11 Display Assembly 4 20 CPU 4 24 Display Mask 4 25 FL Inverter Board 4 26 CCD MIC 4 27 LCD Modules 4 21 Sub speakers Sub woofer 4 22 Bluetooth Wi Fi Touch Pad LED Board 4 23 Bridge Media FM Radio 4 9 Optional Memory Card 4 13 Speaker How to use the chart two examples 4 2 Battery 4 3 HDD 4 4 Memory Qosmio X300 Ma...

Page 146: ... the power supply and FL inverter carry high voltages When you partially disassemble the computer and turn on the components use extreme care not to touch the connectors and components to avoid the risk of electrical shock Do not disassemble individual components during first level maintenance WARNING 1 To avoid the risk of electrical shock turn the computer off and remove the AC adapter from the ...

Page 147: ...ned securely Loose screws can cause short circuits overheating smoke or fire 3 Before raising a FRU or other component make sure that all the component cables have been disconnected to avoid the risk of electrical shock caused by accidental contact with the energized components 4 For AC input be sure to use the AC adapter and AC power cable that come with your computer or Toshiba recommended equiv...

Page 148: ...ic tests explained in Chapter 2 of this manual to identify the FRU that has probably caused the system failure Perform only the required machine operations Use only the disassembly and reinstallation procedures described in this manual Place the removed components in a safe place away from the computer so that they are not damaged or get in the way of you doing your work Normally a number of screw...

Page 149: ... the cable by raising the pressure plate up to a satisfactory height Normal pin connectors are used for all the other types of cables These connectors can be installed or removed by simply inserting them or pulling them out Assembly Procedures You have to reassemble the computer after you have disassembled the computer and fixed the component that caused the problem When reassembling the computer ...

Page 150: ...zers for pulling out screws ESD mats for the floor and work desks An ESD wrist strap or heel grounder Anti static carpets or flooring Air ionizers for highly electrostatic sensitive areas A plastic card in credit card size Screw Tightening Torque To secure screws follow the torque values listed below Over tightening can damage components and screws Under tightening can loosen the screw or cause sc...

Page 151: ... as 2 5 mm Symbols of Screws on the Computer Body For easy maintenance the screw types are shown on the computer body as symbols A symbol consists of a letter representing the screw type and a numeral representing the screw length Screw type Letter Bind screw B stands for bind Flat head screw F stands for flat head Super flat head screw S stands for super flat head Tapping screw T stands for tappi...

Page 152: ...short circuit the terminals Do not drop hit twist or bend the battery packs Do not scratch or break up their casing 1 Turn the computer upside down so that the back is facing you 2 Slide out the battery lock 3 Slide the battery release latch and remove the battery pack from the computer Figure 4 1 Removing the battery pack NOTE Dispose of the used battery packs as required by local ordinances or r...

Page 153: ... battery which can explode due to improper replacement use handling or disposal Always dispose of the battery packs as required by local ordinances or regulations Use only replacement batteries recommended by Toshiba NOTE Visually check the battery s terminals If they are dirty clean them with a dry cloth 1 Gently insert a new or recharged battery pack into place Check that the battery release lat...

Page 154: ...the drive Applying such pressure can either corrupt the data in the drive or damage the drive Remove the HDD hard disk drive according to the following procedures and Figures 4 2 4 3 1 Remove two M2 5x4 HDD cover screws that secure the HDD and then remove the HDD cover Figure 4 2 Removing the HDD pack cover Qosmio X300 Maintenance Manual 4 10 ...

Page 155: ...ows NOTE Do not disassemble the HDD pack when it is working normally Disassemble or replace the HDD pack only if it fails 3 Place the HDD pack on a flat surface such as a desk 4 To separate the chassis from the HDD remove four M3x3 screws Figure 4 3 Removing the HDD chassis CAUTION Do not apply pressure to the top or bottom of the drive Qosmio X300 Maintenance Manual 4 11 ...

Page 156: ... HDD into the HDD chassis 2 Secure the HDD and its chassis with four M3x3 screws CAUTION To prevent the HDD bracket from being distorted when installing the HDD pack into the computer do not press the center of the HDD pack Always hold the HDD pack by its sides 3 Install the HDD pack into the correct position in the computer Connect the HDD pack to the computer holding the HDD pack by its sides 4 ...

Page 157: ...4 after checking that the computer is turned off in boot mode CAUTION Remove the optional memory after turning off the computer If this is violated the computer or memory can be damaged 1 Turn the computer upside down 2 Release the screw that secures the optional memory cover 3 Remove the memory cover CAUTION Do not touch the connectors on the memory modules or in the computer Contaminated connect...

Page 158: ... not defined Figure 4 4 Removing the optional memory cover 4 Spread out the two memory lock latches so that the memory module pops up 5 Pull the memory module up and out at an angle using care to avoid touching the connectors Qosmio X300 Maintenance Manual 4 14 ...

Page 159: ...s violated the computer or memory can be damaged 1 Insert the memory module into the connector at an angle of 45 degrees 2 Press down on the memory module so that it is secured with both memory lock latches 3 Reinstall the optional memory cover 4 Secure the optional memory cover with the optional memory cover securing screw After the computer is turned on check the hardware configuration in the Ha...

Page 160: ...d Removing the Keyboard Cover and Keyboard Remove the Keyboard Cover and Keyboard according to the following procedures and Figures 4 5 4 6 1 Use a pointed object to lift the keyboard from the computer 2 Remove the keyboard cover Figure 4 5 Removing the keyboard cover Qosmio X300 Maintenance Manual 4 16 ...

Page 161: ...ot defined Error Style not defined 4 Replacement Procedures 3 Remove four M2 5x4 screws and then disconnect the keyboard FFC 4 Remove the keyboard Figure 4 6 Removing the keyboard Qosmio X300 Maintenance Manual 4 17 ...

Page 162: ... Speaker Cover and Keyboard Install the speaker cover and keyboard according to the following procedures and Figures 4 5 4 6 1 Connect the keyboard FFC with the keyboard 2 Secure the keyboard with four M2 5x4 screws 3 Place the keyboard cover in the correct position and gently push down the cover to have it locked in place ...

Page 163: ...rs on the wireless LAN card and in the computer with your bare hands Wireless LAN cards can fail if they are contaminated with sweat natural oils etc from your hands 1 Remove the two M2x4 screws securing the UWB card 2 Disconnect one antenna cable 3 Pull the UWB card up and out at an angle Figure 4 7 Removing the UWB card 4 Remove the two M2x4 screws securing the Wireless LAN card 5 Disconnect 2 o...

Page 164: ...4 Replacement Procedures Error Style not defined Error Style not defined 6 Pull the Wireless LAN card up and out at an angle Figure 4 8 Removing the Wireless LAN card Qosmio X300 Maintenance Manual 4 20 ...

Page 165: ...r an angle of 45 degrees 2 Connect 2 or 3 antenna cables depending on the model 3 Press down on the wireless LAN card to secure it with two M2x4 screws 4 Insert the UWB card into the connector an angle of 45 degrees 5 Connect one antenna cable 6 Press down on the UWB card to secure it with two M2x4 screws CAUTION Do not touch the connectors on the wireless LAN card and in the computer with your ba...

Page 166: ... installed in the ODD bay See the appropriate sections for the disassembly procedures of specific modules Remove the ODD bay module according to the following procedures and Figures 4 9 4 10 1 Turn the computer upside down 2 Remove one M2 5x6 screw Figure 4 9 Removing the screw on the bottom 3 Turn the notebook right side up 4 Use a thin tool to release the lock Qosmio X300 Maintenance Manual 4 22...

Page 167: ...ed 4 Replacement Procedures 5 Slide out on the ODD bay module in the direction of the arrow Figure 4 10 Removing the ODD bay module CAUTION Handle the ODD bay module carefully it can become hot during operation Qosmio X300 Maintenance Manual 4 23 ...

Page 168: ...alling the ODD Bay Module Install the ODD bay module according to the following procedures and Figures 4 9 4 10 1 Place the ODD bay module in the correct position and slide it in 2 Push it in until it clicks into place 3 Place the ODD module in the correct position 4 Secure the ODD bay module with one M2 5x6 screw ...

Page 169: ...ure 4 11 1 Remove two M2x3 screws 2 Remove the bracket Figure 4 11 Removing the bracket from the ODD drive 3 Take one paper clip insert ODD bezel emergency hole injection the ODD module then remove ODD bezel left side snap hook Assembling the ODD Drive Assemble the ODD drive according to the following procedures and Figure 4 11 1 Place the ODD bracket in the correct position and secure it to the d...

Page 170: ...hecking that the computer is turned off in boot mode CAUTION Install or remove the Express Dummy Card or PC card correctly according the manuals for the Express Dummy Card or PC card and the operating system you are using 1 Push the Express Dummy Card or PC card to be removed until it stops then release the memory card 2 When the card pops out grasp it and pull it out Figure 4 12 Removing the Expr...

Page 171: ...and Figure 4 12 after checking that the computer is turned off in boot mode 1 Insert the Express Dummy Card or PC card 2 Gently push it and release when it clicks in place 3 Check that the card is seated securely After the Express Dummy Card or PC card is installed check the hardware configuration in the Hardware Setup or TSETUP program to make sure that the Express Dummy Card or PC card is compat...

Page 172: ...card pops out grasp it and pull it out Figure 4 13 Removing the memory card Installing the Optional Memory Card Install the memory card according to the following procedures and Figure 4 13 after checking that the computer is turned off in boot mode 1 Insert the memory card gently until it stops and is seated securely 2 Check that the memory card is seated securely After the PC card is installed c...

Page 173: ...nd 4 15 1 Turn the computer upside down and remove the following 18 screws fourteen M2 5x10 screws two M2 5x6 screws two M2 5x4 screws Figure 4 14 Removing the screws from the bottom of the computer 2 Turn the computer right side up 3 Remove three M2 5x10 black flat head screw 4 Disconnect the eight cables as indicated by arrow in the following figure Qosmio X300 Maintenance Manual 4 29 ...

Page 174: ...4 Replacement Procedures 4 10 Top Cover 5 Lift up the top cover Figure 4 15 Removing the screws and cables from the computer Qosmio X300 Maintenance Manual 4 30 ...

Page 175: ...the display assembly according to the following procedures and Figures 4 14 4 15 1 Seat the top cover adjusting its position 2 Connect the eight cables as indicated in Figure 4 15 3 Secure the top cover with three M2 5x10 screws 4 Turn the computer upside down and secure it with the following 18 screws fourteen M2 5x10 screws two M2 5x6 screws two M2 5x4 screws ...

Page 176: ...ve the display assembly according to the following procedures and Figures 4 16 4 17 1 Turn the computer so the rear is facing you and remove two M2 5x6 screws 2 Restore the normal computer placement and open the display panel Figure 4 16 Removing the screws from the rear of the computer 3 Disconnect the cables on the system board 4 Remove four M2 5x6 screws securing the LCD module to the top cover...

Page 177: ...stall the display assembly according to the following procedures and Figures 4 16 4 17 1 Place the display panel in the correct position 2 Connect the display cables to the system board 3 Secure the display assembly with four M2 5x6 screws 4 Close the display panel and turn the computer so the rear is facing you and secure two M2 5x6 screws Qosmio X300 Maintenance Manual 4 33 ...

Page 178: ...e not defined Error Style not defined Removing the hinge cover 1 Remove one M2 5x6 screw Figure 4 18 Removing the hinge cover Installing the hinge cover 1 Secure the hinge cover with one M2 5x4 screws Qosmio X300 Maintenance Manual 4 34 ...

Page 179: ...following procedures and Figure 4 19 1 Put right hand to touch the rib on the wall of the bottom case wall 2 Put left hand to hold DC in jack on 2 sides inside and outside 3 Push wall of bottom case by right hand 1 and rotate DC in jack to apart by left hand 2 Figure 4 19 Removing the DC in jack Qosmio X300 Maintenance Manual 4 35 ...

Page 180: ...d Figure 4 20 1 Remove two M2 5x6 screws securing the left speaker 2 Remove two M2 5x6 screws securing the right speaker 3 Remove the speaker cable from the wire guide 4 Remove the left and right speakers Figure 4 20 Removing the speakers CAUTION Use care to avoid that the speaker cable is not caught on the top cover of the computer Qosmio X300 Maintenance Manual 4 36 ...

Page 181: ... 4 37 Installing the Speakers Install the speakers according to the following procedures and Figure 4 20 1 Seat the left and right speaker in the correct position 2 Route the speaker cable in the wire guide 3 Secure the left speaker with two M2 5x6 screws 4 Secure the right speaker with two M2 5x6 screws ...

Page 182: ...int board according to the following procedures and Figure 4 21 1 Remove two flat cables from the wire guide 2 Disconnect the three touch pad flat cables attached to the touch pad board 3 Remove two M2 5x4 screws securing the touch pad 4 Remove the touch pad bracket touch pad and finger print board Figure 4 21 Removing the touch pad and finger print board Qosmio X300 Maintenance Manual 4 38 ...

Page 183: ...rint Board Install the touch pad and Finger Print board according to the following procedures and Figure 4 21 1 Seat the finger print board touch pad and touch pad bracket in the correct position and secure with two M2 5x4 screws 2 Connect the three touch pad flat cables to the touch pad board 3 Put in place the two flat cables in the wire guide ...

Page 184: ...de 2 Remove one M2 5x4 screw from the power board 3 Separate the power board from the top cover Figure 4 22 Removing the power switch board Installing the power switch board Install the power switch according to the following procedures and Figure 4 22 1 Seat the power switch board in the correct place on top cover 2 Secure the board with one M2 5x4 screw 3 Put the power switch board flat cable in...

Page 185: ...edures and Figure 4 23 1 Release one audio card flat cable from the wire guide 2 Remove one M2 5x4 screw 3 Separate the card from the top cover Figure 4 23 Removing the audio card Note Be careful of the kill switch button for the audio board It can be damaged when installing the audio board Make sure it is in the correct position Qosmio X300 Maintenance Manual 4 41 ...

Page 186: ...ce Manual 4 42 Installing the audio card Install the audio card according to the following procedures and Figure 4 23 1 Seat the audio card in the correct place on the top cover 2 Secure the card with one M2 5x4 screw 3 Connect the audio card with the flat cable 4 Put the cable in the wire guide ...

Page 187: ...he following procedures and Figure 4 24 1 Remove two M2 5x4 screws securing the MDC module 2 Remove the MDC module 3 Disconnect six cables attached on the system board 4 Remove three M2 5x4 screws on the system board 5 Remove one M2 5x6 screw on the lower hinge cover 6 Remove the system board Figure 4 24 Removing the MDC Module and System Board Qosmio X300 Maintenance Manual 4 43 ...

Page 188: ...d System Board according to the following procedures and Figure 4 24 1 Seat the system board in the correct place on the computer s base 2 Secure one M2 5x6 screw on the lower hinge cover 3 Secure the board to the computer s base with three M2 5x4 screws 4 Connect six cables with the system board 5 Seat the MDC Module in the correct place and secure them with two M2 5x4 screws ...

Page 189: ... VGA Board and VGA Cooling Module Remove the VGA Board and VGA Cooling Module according to the following procedures and Figure 4 25 1 Remove four M2 5x4 screws on the VGA board Figure 4 25 Removing VGA board screws 2 Remove three spring screws securing the VGA Cooling Module and VGA Board Qosmio X300 Maintenance Manual 4 45 ...

Page 190: ...ement Procedures Error Style not defined Error Style not defined 3 Remove the VGA cooling module from the VGA board Figure 4 26 Removing the VGA Cooling Module and VGA Board Qosmio X300 Maintenance Manual 4 46 ...

Page 191: ...re the VGA board with three spring screws 3 Secure the VGA board with four M2 5x4 screws CAUTION If you remove the VGA Cooling Module please use soft cloth with alcohol to clean the VGA board and VGA Cooling Module Reapply Shinetsu 7762 grease before installing the VGA Cooling Module If you use one new VGA Cooling module please make sure remove the release paper firstly Figure 4 27 Removing the re...

Page 192: ...ing in mind The cooling module can become very hot during operation Be sure to let it cool down before starting the repair work Do not touch or cause damage to the fan in the cooling module Remove the CPU cooling module and fan according to the following procedures and Figures 4 28 4 29 1 Remove one M2x6 screws and four spring screws Figure 4 28 Removing the screws Qosmio X300 Maintenance Manual 4...

Page 193: ...ures 2 Turn the board upside down 3 Remove one cable connecting the cooling module 4 Remove two M2x4 screws 5 Remove the cooling module and fan Figure 4 29 Removing the CPU cooling module and fan 6 Remove three M2x4 screws from 3 to 1 Qosmio X300 Maintenance Manual 4 49 ...

Page 194: ...4 Replacement Procedures Error Style not defined Error Style not defined 7 Remove the TMA thermal Figure 4 30 Removing the TMA thermal Qosmio X300 Maintenance Manual 4 50 ...

Page 195: ...places 5 Secure them with two M2x6 screws and four spring screws CAUTION When installing the cooling module keep the following in mind 1 Be sure to confirm the correct position for the module 2 Secure the relevant screws on the main board according to the number sequence sealed on the heat sink module 3 If you remove the CPU cooling Module please use soft cloth with alcohol to clean the CPU and CP...

Page 196: ...y hot during operation Be sure to let it cool down before starting repair work Remove the CPU according to the following procedures and Figures 4 32 4 33 and 4 34 1 Unlock the CPU by rotating the cam on the CPU socket to the left with a flat blade screwdriver in the order shown in the figure below 2 Remove the CPU Figure 4 32 Removing the CPU Qosmio X300 Maintenance Manual 4 52 ...

Page 197: ...s and Figures 4 29 4 30 1 Check that the triangle on the cam is in the unlock position 2 Attach the CPU to the correct position in the CPU socket Align the CPU with the CPU socket by using the triangle as a guide Figure 4 33 Installing the CPU CAUTION Seat the CPU by aligning the triangle with the shaded area Qosmio X300 Maintenance Manual 4 53 ...

Page 198: ...ement Procedures Error Style not defined Error Style not defined 3 Secure the CPU by rotating the cam to the right with a flat blade screwdriver Figure 4 34 Securing the CPU Qosmio X300 Maintenance Manual 4 54 ...

Page 199: ...a special size on the bottom of the computer 2 Remove the right and left sub speakers and the subwoofer Figure 4 35 Removing Sub speakers and Sub woofer Installing the Sub speakers and Sub woofer Install the Sub speakers and Sub woofer according to the following procedures and Figure 4 35 1 Seat the sub speakers and sub woofer in the correct places on the bottom of the computer 2 Secure them with ...

Page 200: ...to separate the Touch Pad LED board 3 Remove the Blutooth card by lifting it up from the board with a gentle pull Figure 4 36 Removing Bluetooth Wi Fi Switch and Touch Pad LED Board Installing Bluetooth Wi Fi Switch and Touch Pad LED Board Install Bluetooth Wi Fi Switch and Touch Pad LED Board according to the following procedures and Figure 4 36 1 Secure the Wi Fi Switch to the board with one M2 ...

Page 201: ...moving the Bridge Media module and FM Radio modules Remove the Bridge Media and FM Radio modules according to the following procedures and Figure 4 37 1 Remove two M2 5x4 screws 2 Remove the Bridge Media and FM Radio modules Figure 4 37 Removing Bridge Media and FM Radio modules Qosmio X300 Maintenance Manual 4 57 ...

Page 202: ...he display mask according to the following procedures and Figure 4 38 1 Remove six mask seals from the display mask 2 Remove six M2 5x6 screws 3 Follow the direction indicated by arrows in the figure to apply some force to release the mask from the base Figure 4 38 Removing the display mask Qosmio X300 Maintenance Manual 4 58 ...

Page 203: ... X300 Maintenance Manual 4 59 Installing the Display Mask Install the display mask according to the following procedures and Figure 4 38 1 Seat the display mask in the correct position 2 Secure the display module with six M2 5x6 screws 3 Place the six mask seals on the screw holes ...

Page 204: ...ove one M2x4 screw and disconnect wires 2 Lift the LCD module and FL inverter board Figure 4 39 Removing the FL Inverter board Installing the FL Inverter Board Install the FL inverter board according to the following procedures and Figure 4 39 1 Seat the LCD module FL inverter board in the correct position 2 Secure the FL inverter board with one M2x4 screw and connect the wires Qosmio X300 Mainten...

Page 205: ...CD cable from the CCD module connector and remove the CCD board Figure 4 40 Removing the CCD board and MIC 2 Lift the MIC and antenna cable from the display rear cover Installing the CCD Board MIC and Antenna Install the CCD Board MIC and Antenna according to the following procedures and Figure 4 40 1 Connect the CCD module cable to CCD module connector 2 Seat the CCD module MIC and antenna in the...

Page 206: ...Dispose of used LCD panels fluorescent FL tubes as required by local ordinances or regulations NOTE The LCD FL cable must be carefully peeled away before disconnecting it from the module Removing the 17 1 inch LCD module Remove the 17 1 inch LCD module according to the following procedures and Figures 4 41 4 42 1 Remove six M2 5x6 screws on the top of the LCD bracket 2 Remove six M2x3 screws on tw...

Page 207: ... Replacement Procedures 3 Separate the LCD module Figure 4 41 Removing the 17 1 inch LCD module and screws 4 Remove the tape and LCD FL cable connector Then disconnect the LCD FL cable Figure 4 42 Removing the cable Qosmio X300 Maintenance Manual 4 63 ...

Page 208: ... disconnecting it from the module Install the 17 1 inch LCD module according to the following procedures and Figures 4 41 4 42 1 Turn the LCD upside down 2 Connect the LCD FL cable to the LCD module connector 3 Turn the LCD right side up 4 Place the LCD bracket in the correct position and secure it with six M2x3 screws on two sides of the LCD 5 Secure six M2 5x6 screws on the top of the LCD bracke...

Page 209: ...When installing the LCD module in the display assembly make sure that you seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Not...

Page 210: ...o create a light condensate and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a soft cloth and then wipe the panel s surface Do not apply cleanser directly to the panel CRT Cleaner 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid ...

Page 211: ...he panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle grounding device when handling the module ...

Page 212: ...rect sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below its specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions ...

Page 213: ...nance Manual CONFIDENTIAL A 5 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization ...

Page 214: ...Qosmio X300 Maintenance Manual CONFIDENTIAL B 1 Appendix B Appendix B Board Layout B 1 System Board Top View Figure B 1 System Board Layout Top ...

Page 215: ...d Layout Bottom Table B 1 System Board ICs top and bottom Number Name U3 North bridge Intel Cantiga PM U10 South bridge Intel ICH9 M UO2 EC ENE KB926 UL1 RTL8111C UR1 Card Reader JMB280 UA1 HD Audio codec ALC268 272 UA4 UA9 Amplifier APA2068 UA5 Amplifier APA3011 U19 Clock Generator ICS9LPRS365BGLFT ...

Page 216: ...C Microphone conn JTMA1 JTMA2 TMA conn JMSPKL JHSPKL JMSPKR JHSPKR Speaker conn JEXP Express Card conn JWLAN WLAN conn JSATA2 2ND SATA HDD conn JSATA1 1ST SATA HDD conn JODD ODD conn JCAM Camera conn JBT Bluetooth conn JPUSB1 JPUSB2 JPUSB3 USB conn JFP Fingerprint B conn JKB Keyboard conn JTP TP B conn JPWR Power B conn JUWB UWB conn JKS KillSwitch B conn JLED LED B conn JCS CapSensor B conn JAudi...

Page 217: ...B 4 CONFIDENTIAL Qosmio X300 Maintenance Manual JSUB Sub woofer conn PJP1 AC Adaptor conn PJP2 Battery conn ...

Page 218: ...O 7 DQ1 I O 8 VSS O 9 VSS O 10 DM0 I O 11 DQS0 I O 12 VSS O 13 DQS0 I O 14 DQ6 I O 15 VSS O 16 DQ7 I O 17 DQ2 I O 18 VSS O 19 DQ3 I O 20 DQ12 I O 21 VSS O 22 DQ13 I O 23 DQ8 I O 24 VSS I O 25 DQ9 I O 26 DM1 O 27 VSS O 28 VSS O 29 DQS1 I O 30 CK0 I O 31 DQS1 I O 32 CK0 I O 33 VSS O 34 VSS O 35 DQ10 I O 36 DQ14 I O 37 DQ11 I O 38 DQ15 I O 39 VSS O 40 VSS O 41 VSS O 42 VSS O 43 DQ16 I O 44 DQ20 I O 4...

Page 219: ... 66 VSS O 67 DM3 I O 68 DQS3 I O 69 NC 70 DQS3 I O 71 VSS O 72 VSS O 73 DQ26 I O 74 DQ30 I O 75 DQ27 I O 76 DQ31 I O 77 VSS O 78 VSS O 79 CKE0 I O 80 NC CKE1 I O 81 VDD O 82 VDD O 83 NC 84 NC A15 85 BA2 I O 86 NC A14 87 VDD O 88 VDD O 89 A12 I O 90 A11 I O 91 A9 I O 92 A7 I O 93 A8 I O 94 A6 I O 95 VDD O 96 VDD O 97 A5 I O 98 A4 I O 99 A3 I O 100 A2 I O 101 A1 I O 102 A0 I O 103 VDD O 104 VDD O 10...

Page 220: ...3 VSS O 134 DQ38 I O 135 DQ34 I O 136 DQ39 I O 137 DQ35 I O 138 VSS O 139 VSS O 140 DQ44 I O 141 DQ40 I O 142 DQ45 I O 143 DQ41 I O 144 VSS O 145 VSS O 146 DQS5 I O 147 DM5 I O 148 DQS5 I O 149 VSS O 150 VSS O 151 DQ42 I O 152 DQ46 I O 153 DQ43 I O 154 DQ47 I O 155 VSS O 156 VSS O 157 DQ48 I O 158 DQ52 I O 159 DQ49 I O 160 DQ53 I O 161 VSS O 162 VSS O 163 NC TEST 164 CK1 I O 165 VSS O 166 CK1 I O ...

Page 221: ...s 200 PIN 4 4 Pin No Signal name I O Pin No Signal Name I O 181 DQ57 I O 182 DQ61 I O 183 VSS O 184 VSS O 185 DM7 I O 186 DQS7 I O 187 VSS O 188 DQS7 I O 189 DQ58 I O 190 VSS O 191 DQ59 I O 192 DQ62 I O 193 VSS O 194 DQ63 I O 195 SDA I O 196 VSS O 197 SCL I O 198 SA0 O 199 VDDSPD O 200 SA1 O ...

Page 222: ...AL C 5 C 2 JP5 Table C 2 RGB I F pin assignments 10 pin Pin No Signal name I O Pin No Signal Name I O 1 5VS 2 DSUB_15_CLK I O 3 DSUB_12_DAT A I O 4 CRT_VSYNC O 5 CRT_HSYNC O 6 GND 7 CRT_B_L O 8 DSUB_12_DATA I O 9 CRT_B_L O 10 GND 11 CRT_B_L O 12 GND ...

Page 223: ... 3 A 4 GND 5 B 6 B 7 GND 8 VCC3 3 9 VCC3 3 10 VCC3 3 11 GND 12 GND 13 GND 14 VCC5 15 VCC5 16 VCC5 17 GND 18 NC 19 GND 20 NC 21 NC 22 NC C 4 JP11 Table C 4 1st HDD I F pin assignments 22 pin Pin No Signal name I O Pin No Signal Name I O 1 GND 2 A 3 A 4 GND 5 B 6 B 7 GND 8 V33 9 V33 10 V33 11 GND 12 GND 13 GND 14 V5 15 V5 16 V5 17 GND 18 NC 19 GND 20 NC 21 NC 22 NC ...

Page 224: ... IDE_DD5 I O 12 IDE_DD11 I O 13 IDE_DD4 I O 14 IDE_DD12 I O 15 IDE_DD3 I O 16 IDE_DD13 I O 17 IDE_DD2 I O 18 IDE_DD14 I O 19 IDE_DD1 I O 20 IDE_DD15 I O 21 IDE_DD0 I O 22 IDE_DDREQ I 23 GND 24 IDE_DIOR O 25 IDE_DIOW O 26 GND O 27 IDE_DIORDY I 28 IDE_DDACK O 29 IDE_IRQ I 30 NC O 31 IDE_DA1 O 32 5VS 33 IDE_DA0 O 34 IDE_DA2 I 35 IDE_DCS1 O 36 IDE_DCS3 37 5VS 38 5VS O 39 5VS 40 5VS 41 5VS 42 5VS 43 GN...

Page 225: ...I O 7 CE1 I O 41 DATA15 I O 8 ADD10 I 42 CE2 I O 9 OE I O 43 VS1 I 10 ADD11 I 44 IORD I O 11 ADD9 I 45 IOWR I 12 ADD8 I 46 ADD17 I 13 ADD13 I 47 ADD18 I 14 ADD14 I 48 ADD19 I 15 WE I 49 ADD20 I 16 READY O 50 ADD21 I 17 VCC 51 VCC 18 VPP 52 VPP 19 ADD16 I 53 ADD22 I 20 ADD15 I 54 ADD23 I 21 ADD12 I 55 ADD24 I 22 ADD7 I 56 ADD25 I 23 ADD6 I 57 VS2 I 24 ADD5 I 58 RESET I 25 ADD4 I 59 WAIT I 26 ADD3 I...

Page 226: ...C 6 New Card I I F pin assignments 26 pin Pin No Signal name I O Pin No Signal Name I O 1 GND 2 USB20_N9 I O 3 USB20_P9 I O 4 CP_USB O 5 NC 6 NC 7 ICH_SMBCLK O 8 ICH_SMBDATA I O 9 1 5VS_CARD O 10 1 5VS_CARD O 11 EC_SWI O 12 3VALW_CARD O 13 PERST O 14 3VS_CARD O 15 3VS_CARD O 16 CLKREQ I 17 EXP_CPPE O 18 CLK_PCIE_CARD O 19 CLK_PCIE_CARD O 20 GND 21 PCIE_PTX_C_IRX_N1 O 22 PCIE_PTX_C_IRX_P1 O 23 GND ...

Page 227: ...anel Data Signals 12 LCDVDD Power for Panel 13 VGA_TXOUT2 Panel Data Signals 14 3VS Power for Panel 15 VGA_TXOUT2 Panel Data Signals 16 INVT_PWM Power for Panel 17 VGA_TXOUT1 Panel Data Signals 18 DISPOFF LCD back light 19 VGA_TXOUT1 Panel Data Signals 20 DAC_BRIG Inverter Control signal 21 GND GND 22 GND GND 23 VGA_TXCLK Panel Clock Signals 24 VGA_LCD_CLK LCD back light 25 VGA_TXCLK Panel Clock S...

Page 228: ...pin assignments 3 pin Pin No Signal name I O Pin No Signal Name I O 1 FAN1_VOUT I 2 FANSPEED1 O 3 GND C9 JP37 Table C 9 K B connector pin assignments 34 pin Pin No Signal name I O Pin No Signal Name I O 1 NUM_LED I 2 NC 3 5 7 9 11 13 15 17 19 21 23 25 CAPS_LED KSI1 KSI5 KSI4 KSI2 KSO15 KSO11 KSO9 KSO13 KSO6 KSO5 KSO4 I O O O O O O O O O O O 4 6 8 10 12 14 16 18 20 22 24 26 3VS KSI6 KSI0 KSI3 KSI7 ...

Page 229: ...K I O C 11 PJP1 Table C 11 AC Adaptor Connector pin assignments 4 pin Pin No Signal name I O Pin No Signal Name I O 1 DC_IN_S1 I 2 DC_IN_S1 I 3 GND 4 GND C 12 PJP2 Table C 12 Battery Connector pin assignments 11 pin Pin No Signal name I O Pin No Signal Name I O 1 GND 2 GND 3 EC_SMCA I O 4 EC_SMDA I O 5 BATT_TEMPA I 6 B I I 7 ID I 8 BATT_S1 I O 9 BATT_S1 I O C 12 JP18 Table C 12 Microphone I F pin ...

Page 230: ...0 Series Maintenance Manual CONFIDENTIAL C 13 5 GND 6 NC C 13 JP21 Table C 13 Head phone Connector pin assignments 6 pin Pin No Signal name I O Pin No Signal Name I O 1 GND 2 HPL O 3 HPR O 4 HP_SENSE I 5 GND 6 NC ...

Page 231: ... 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 09 8 09 89 3E F0 3E 10 9 0A 8A 46 F0 46 11 0 0B 8B 45 F0 45 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 96 3C F0 3C 24 I 17 97 43 F0 43 2...

Page 232: ...4 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 38 K 25 A5 42 F0 42 39 L 26 A6 4B F0 4B 40 27 A7 4C F0 4C 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3A F0 3A 53 33 B3 41 F0 41 54 34 B4 49 F0 49 55 35 B5 4A F0 4A 5...

Page 233: ...6 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 90 Num Lock 45 C5 77 F0 77 2 91 Numeric 7 47 C7 6C F0 6C 2 92 Numeric 4 4B CB 6B F0 6B 2 93 Numeric 1 4F CF 69 F0 69 2 95 Numeric E0 35 E0 B5 E0 4A E0 F0 4A 2 96 Numeric 8 48 C8 75 F0 75 2 97 Numeric 5 4C CC 73 F0 73 2 98 Numeric 2 50 D0 72 F0 72 2 99 Numeric 0 52 D2 70 F0 70 2 100 Numeric 37 B7 7C F0 7C 2 101 Numeric 9 49 C9 7D F...

Page 234: ... D7 78 F0 78 123 F12 58 D8 07 F0 07 124 PrintSc 6 6 6 6 6 125 Scroll Lock 46 C6 7E F0 7E 126 Pause 7 7 7 7 7 X Fn 4 X Win E0 5B E0 DB E0 1F E0 F0 1F x App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Change to Arrow function mode when Numlock Off 3 Combination with the Fn key gives different codes 4 The Fn key does not generate a code by itself 5 This key corresponds to key No 42...

Page 235: ...69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 X Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 X App E0 AA E0 5D E0 DD E0 2A E0 F0 ...

Page 236: ...ake Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79 E0 2A E0 4B E0 CB E0 AA E0 12 E0 6B E0 F0 6B E0 F0 12 80 Home E0 2A E0 47 E0 C7 E0 AA E0 12 E0 6C E0 F0 6C E0 F0 12 81 End E0 2A E0 4F E0 CF E0 AA E0 12 E0 69 E0 F0 69 E0 F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0...

Page 237: ...0 F0 11 Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 37 E0 B7 E0 7C E0 F0 7C Shift E0 37 E0 B7 E0 7C E0 F0 7C Alt 54 D4 84 F0 84 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0...

Page 238: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 1 1 United Status US Keyboard 2 Traditional Chinese CH Keyboard ...

Page 239: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 2 3 Thai TI Keyboard 4 Korean KO Keyboard ...

Page 240: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 3 5 United Kingdom UK Keyboard 6 US International UI Keyboard ...

Page 241: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 4 7 Hebrew HB Keyboard 8 Danish DM Keyboard ...

Page 242: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 5 9 Swiss SW Keyboard 10 Arabic ARE Keyboard ...

Page 243: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 6 11 Czech CZ Keyboard 12 Russian RU Keyboard ...

Page 244: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 7 13 Portuguese PO Keyboard 14 Slovakian SL Keyboard ...

Page 245: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 8 15 Italian IT Keyboard 16 French FR Keyboard ...

Page 246: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 9 17 German GR Keyboard 18 Greek GK Keyboard ...

Page 247: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 10 19 Hungarian HG Keyboard 20 Spanish SP Keyboard ...

Page 248: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 11 21 Turkish TR Keyboard 22 Turkish F TR F Keyboard ...

Page 249: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 12 23 Swedish SD Keyboard 24 Belgian BE Keyboard ...

Page 250: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 13 25 Yugoslavian YU Keyboard 26 Norwegian NW Keyboard ...

Page 251: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 14 27 Scandinavian ND Keyboard 28 Canadian Multinational AC Keyboard ...

Page 252: ...Qosmio X300 Series Maintenance Manual CONFIDENTIAL E 15 29 Canadian Bilingual CB Keyboard 30 Japanese JP Keyboard ...

Page 253: ...GA BOARD SLI TO M B Single VGA board 4 2 5 3 0Kgf cm 2 SPEAKER R TO LOG UP 2 5 3 0Kgf cm MA0000062G0 M2 5 6 2 SPEAKER L TO LOG UP 2 5 3 0Kgf cm 1 POWER PCB TO LOG UP 2 5 3 0Kgf cm 1 AUDIO PCB TO LOG UP 2 5 3 0Kgf cm MA0000061G0 M2 5 4 2 TP BUTTON PCB TO LOG UP 2 5 3 0Kgf cm MA0000061G0 M2 5 4 2 SADDLE L R TO LOW 2 5 3 0Kgf cm MACB20251G0 M2 0 6 4 THERMAL FAN TO MB STANDOFF VGA10G w o TMA use MACB2...

Page 254: ...DDLE TO M B TO LOG UP REAR LEFT SIDE 2 5 3 0Kgf cm 1 LOG LOW TO CPU FAN TO MB STANDOFF 2 5 3 0Kgf cm 2 LOG LOW TO LOG UP FRONT RIGHT SIDE 2 5 3 0Kgf cm 1 LOG LOW TO AUDIO BOARD TO LOG UP MIDDLE LEFT NEAR HDD DOOR 2 5 3 0Kgf cm 1 LOG LOW TO M B TO LOG UP HDD DOOR INSIDE 2 5 3 0Kgf cm 1 LOW TO M B TO LOG UP MIDDLE RIGHT SIDE 2 5 3 0Kgf cm MAC925010G0 M2 5 10 1 LOW TO SADDLE R TO LOG UP REAR RIGHT SI...

Page 255: ...IDENTIAL G 1 Appendix G Appendix G Reliability The following table shows MTBF Mean Time Between Failures for each component Table G 1 MTBF Component Time hours LCD 10 000 Keyboard 60 000 HDD 300 000 Optical DVD CD drive 60 000 AC adaptor 60 000 ...

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