
2 Troubleshooting Procedures
2-36
[CONFIDENTIAL]
PORTEGE R400 Maintenance Manual (960-623)
2.6 1.8-inch
HDD
Troubleshooting
This section describes how to determine if the HDD is functioning properly. Perform the
steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: Partition Check
Procedure 2: Message Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check
CAUTION
: The contents of the hard disk will be erased when you execute the HDD
troubleshooting procedures. Transfer the contents of the hard disk to floppy
disks or other storage media.
Procedure 1
Partition Check
Insert the Toshiba DOS system disk and restart the computer with U key holding down.
Perform the following checks:
Check 1 Type
C:
and press
Enter
. If you cannot change to drive C, go to Check 2. If you
can change to drive C, go to Procedure 2.
Check 2 Type
FDISK
and press
Enter
. Choose Display Partition Information from the
FDISK menu. If drive C is listed, go to Check 3. If drive C is not listed, return to
the FDISK menu and choose the option to create a DOS partition on drive C.
Restart the computer from the Toshiba DOS system disk. If the problem still
exists, go to Procedure 2.
Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not
listed as active, return to the FDISK menu and choose the option to set the active
partition for drive C. Restart the computer and then go to Procedure 2.
Check 4 Remove the FD and restart the computer. If the problem still exists, go to
Procedure 2.
Summary of Contents for Portege R400 Series
Page 10: ...x CONFIDENTIAL PORTÉGÉ R400 Maintenance Manual 960 623 ...
Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 12: ...1 ii CONFIDENTIAL PORTEGE R400 Maintenance Manual 960 623 ...
Page 35: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 36: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL PORTEGE R400 Maintenance Manual 960 623 ...
Page 106: ...2 Troubleshooting Procedures 2 68 CONFIDENTIAL PORTEGE R400 Maintenance Manual 960 623 ...
Page 107: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 108: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL PORTEGE R400 Maintenance Manual 960 623 3 ...
Page 112: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL PORTEGE R400 Maintenance Manual 960 623 ...
Page 214: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...
Page 215: ...4 Replacement Procedures 4 ii CONFIDENTIAL PORTÉGÉ R400 Maintenance Manual 960 623 4 ...
Page 219: ...4 Replacement Procedures 4 vi CONFIDENTIAL PORTÉGÉ R400 Maintenance Manual 960 623 ...
Page 294: ... CONFIDENTIAL Appendices ...
Page 295: ...Appendices App ii CONFIDENTIAL PORTEGE R400 Maintenance Manual 960 623 ...
Page 303: ...Appendices App x CONFIDENTIAL PORTEGE R400 Maintenance Manual 960 623 ...
Page 321: ...Appendices Appendix B Board Layout B 12 CONFIDENTIAL PORTEGE R400 Maintenance Manual 960 623 ...
Page 359: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL PORTEGE R400 Maintenance Manual 960 623 ...
Page 369: ...Appendices Appendix I Reliability 2 CONFIDENTIAL PORTEGE R4000 Maintenance Manual 960 623 ...