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Toshiba
13-3-6. Clicking [OK] or [Cancel] does not close the window or
takes some time for the window to close.
13-3-7. The User added in User Account is not applied.
13-3-8. The set temperature is automatically changed.
13-3-9. The cooling or heating operation does not work with “The
operation is being prepared” displayed on the remote
controller.
13-3-10. The calculation result of electricity amount output by the
Monthly Report Creation Software is not correct.
No.
Cause
Solution
1
Operating schedule is displayed and set.
If many operating schedules are displayed and set, closing the operating
schedule window takes some time after [OK] or [Cancel] is clicked. Wait for
the window to close without performing any operation.
2
The controller performance has degraded.
If the controller is accessed from a browser while the controller internal
processing is in progress, the controller performance degrades. Because the
controller internal processing (writing a file or giving an instruction to the air
conditioner) is prioritized, closing the window takes some time. Wait for the
window to close without performing any operation.
No.
Cause
Solution
1
The controller is turned off within 20 minutes after the
user account is added.
Setting information such as user account is written to the file in the controller
at 20-minute intervals. Leave the controller on for 20 minutes or longer after
setting a user account.
No.
Cause
Solution
1
The set temperature or Return Back is set in the
scheduled operation setting.
Check if the setting details of the operating schedule is correct.
2
The set temperature is changed from the remote
controller or other controllers.
Check if the remote controller or other controller is wrongly used for
operation.
No.
Cause
Solution
1
The operating mode restriction is set.
In [Operation mode restriction] from the option in the menu, check if
[HEAT,FAN] or [COOL,DRY,FAN] is selected.
No.
Cause
Solution
1
The controller cannot receive the air conditioner
operating information due to a communication error.
Check if the communication error with the air conditioner is detected.
2
The controller cannot acquire the correct electricity
amount.
Check if the communication error with the air conditioner is detected.
Check if pulse is input to the electricity amount meter interface from the
electricity amount meter.
3
The room takes more time to warm up or cool down than
other rooms.
This electricity distribution system calculates electricity amount to be
distributed based on the necessary capacity of the indoor units for controlling
temperature. This can distribute larger electricity amount to the room that is
not easily warmed up or cooled down than to other rooms in the same
operation time period.
+00A10-026_01EN.book Page 37 Monday, February 14, 2011 2:46 PM
