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Toshiba
13-2-10. The operation state does not match that displayed on the
remote controller.
13-2-11. Unable to log off.
13-2-12. The browser does not close.
13-2-13. The floor, tenant, area, or air conditioner is not displayed
in the proper order.
13-2-14. The date or time is not properly displayed.
13-2-15. The value of air temperature is incorrect.
No.
Cause
Solution
1
The inputs in the setting file are incorrect.
Check if the address set in the setting file matches that in the air conditioner.
To show the address set in the air conditioner, press the [UNIT] button on the
remote controller.
Correct the address set in the air conditioner or the setting file.
2
The wiring for TCC-LINK is not properly installed.
The controller has two TCC-LINK connecting terminals: TCC-LINK1 and
TCC-LINK2. Check if the setting in the setting file matches the actual
connection. If not, correct so that they match.
No.
Cause
Solution
1
The communication with the controller is unavailable.
The dialog message “No response from the server” appears, and closing the
dialog displays the message “Internet Explorer cannot display the webpage.”
or “The connection has timed out.”.
Take the same action as for the case, “13-2-3. After logon, the dialog
message “No response from the server.” appears.”.
No.
Cause
Solution
1
The communication with the controller is unavailable.
The browser takes some time to close. Wait for a while for the browser to
close.
2
The PC is malfunctioning.
1.The browser takes some time to close. Wait for a while for the browser
to close.
2.If it does not close after a while, start the task manager to exit the
browser.
No.
Cause
Solution
1
The inputs in the setting file are incorrect.
The floor, tenant, and area are displayed in the order of the floor number,
tenant number, and area number set in the setting file. Change the display
order as needed.
The air conditioners are displayed in the order of outdoor system number and
indoor units number set in the air conditioner. Change the display order as
needed. If the order cannot be changed, change the air conditioner number
in the setting file.
No.
Cause
Solution
1
The controller has been off for long hours.
In [Clock and calendar setting] from the option in the menu, set the current
time.
No.
Cause
Solution
1
The air temperature displays the intake temperature
corrected for the room temperature control of the air
conditioner.
The displayed and actual temperatures differ because correction amount
varies depending on an operation mode (cooling or heating).
+00A10-026_01EN.book Page 35 Monday, February 14, 2011 2:46 PM