GEARS – The Systematic Approach to Defining,
Diagnosing and Solving Problems
Gather Information
•
Information reported by the customer
•
Information observed by you
•
Establish the what, where and when of the issue
Evaluate Potential Causes
•
Consider possible causes of the problem to develop a hypothesis
•
Narrow down the focus of the problem
Assess Performance
•
Ensure you have all the necessary tools for testing
•
Test all potential causes of the failure
•
Reevaluate and create a new hypothesis if necessary
Repair
•
Return the unit to service by repairing, rebuilding or replacing
Solution Confirmation
•
Did the issue go away
•
Was the root cause of the issue correctly repaired
•
Are there any other new symptoms
Troubleshooting: Battery Charger Error and Fault Codes
Page 3–2
Greensmaster
®
e1021/e1026
20246SL Rev A
Summary of Contents for 04831
Page 4: ...NOTES NOTES Page 4 Greensmaster e1021 e1026 20246SL Rev A ...
Page 6: ...g340650 Figure 1 Model 04831 shown Preface Page 6 Greensmaster e1021 e1026 20246SL Rev A ...
Page 14: ...Safety Safety and Instructional Decals Page 1 6 Greensmaster e1021 e1026 20246SL Rev A ...
Page 136: ...Electrical System Service and Repairs Page 5 56 Greensmaster e1021 e1026 20246SL Rev A ...
Page 216: ......