DVR User Manual
93
c. The HDD could have gone bad. Change a new one.
Q6. Cannot record
a. Make sure the HDD was formatted prior to use.
b. Maybe the user hasn
‟t enabled the record function or has done incorrect setup. Please refer to Chapter 5.
c. Ma ybe HDD is full and thus the DVR is not able to record. Check HDD information from Disk management and if required,
please enable the recycle function.
d. Check the attributes of the HDD. It might be set to read only mode.
e. The HDD could have gone bad. Please change another one.
Q7. Mouse does not work.
a. The mouse should be connected to the USB port at the rear side.
b. After connecting the mouse, allow the DVR to detect the mouse for seconds. If not detected , try restarting the DVR.
c. The mouse may be incompatible or faulty. Please change a mouse.
Q8. Cannot download ActiveX control.
a. IE browser blocks activeX. Please do setup as per the steps mentioned below.
①
Open IE browser. Click Tools -----Internet O
ptions….