Tiernan TE3000, Installation And Operation Manual

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78 Troubleshooting
Fault Summary
Most TE3000 faults are non-critical, informational faults. When faults occur,
perform the following steps:
!
If the unit is functioning normally, clear the faults and continue operations.
!
If the unit continues to fail:
"
Reset the box to the defaults
"
Configure the unit to the site specific parameters
"
If the unit is still not operating properly, query the current faults to
determine if a current fault exists. Correct all current faults.
"
Query and review the fault history log. Correct all faults, if possible.
"
Clear all faults.
"
Query the current faults and fault history log.
"
If the unit continues to fail, record the fault history. Contact Tiernan
Customer Service for assistance.
All TE3000 faults, whether current faults, faults listed in the fault history log, or
faults that cause the fault relay to trip, are listed in alphabetical order in the
following table.
TE3000 Fault Summary
Front Panel Display Remote Unit Display Description Action Required
Digital Video Input
AE.x Init AE.x Init Error Audio Init Error Power cycle the unit.
If normal operations do not resume, contact Tiernan
Customer Service.
AE.x Inp Invd AE.x AESEBU Input Invd AESEBU Input Error If unit is functioning normally, clear faults and continue
operations.
If faults continue check connection; ensure input source is in
proper format and conforms to specified input levels.
If unit continues to fail, contact Tiernan Customer Service.
AE.x Inp Loss AE.x AESEBU Input Loss AESEBU Audio Not Present If unit is functioning normally, clear faults and continue
operations.
If faults continue, check connections; ensure input source is
in proper format and conforms to specified input levels.
Disable AESEBU input if it is not used.
If unit continues to fail, contact Tiernan Customer Service.
AE.x L-Ch Idle AE.x Left Channel Idle Left Channel Idle Status message – informational only.
Continue operations.
AE.x PesOvrFlw AE.x PES FIFO Overflow Audio PES (packetized
elementary stream) FIFO Full MUX rate is set too low.
Recalculate all bit rates and enter correct rates or select
AUTO mode.
AE.x PesUndFlw AE.x PES FIFO Undrflow Audio PES (packetized
elementary stream) FIFO Empty If unit is functioning normally, clear faults and continue
operations.
Contact Tiernan Customer Service.
AE.x R-Ch Idle AE.x Right Channel Idle Right Channel Idle Status message – informational only.
Continue operations.
MOD.x Init MOD.x Init Error Modulator Initialization Error Power cycle the unit.
If normal operations do not resume, contact Tiernan
Customer Service.
MOD.x Inp Loss MOD.x Loss of Input Modulator is not receiving the
transport stream. Verify connections.
Set modulator input to backplane.
Ensure Mux rate = the Modulator rate.