Installation, use and maintenance guide
COMPACT S22
–S26–S32 EVO5
Page
51
ENG
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE TEMPERATURE OF THE
APPLIANCE DOES NOT RISE
ROOM TEMPERATURE THERMOSTAT SET TOO
LOW, APPLIANCE OPERATES INTERMITTENTLY
OPERATE FOR LONGER PERIODS OR AT A HIGHER POWER LEVEL
BY SETTING A HIGHER ROOM TEMPERATURE
SURFACE AREA TO HEAT IS TOO BIG OR TOO
COLD
CEILINGS ARE VERY HIGH OR WITH HIGH
DISPERSION OF HEAT
OPERATE FOR LONGER PERIODS OR AT A HIGHER POWER LEVEL
BY SETTING A HIGHER ROOM TEMPERATURE. IF NECESSARY
CONTACT A HEAT TECHNOLOGY EXPERT TO MAKE A CORRECT
CALCULATION OF THE REQUIRED POWER
POOR QUALITY PELLETS
CHANGE TO AN APPROVED TYPE OF PELLET AS INDICATED IN
THIS USE AND MAINTENANCE GUIDE
THE APPLIANCE IS
SWITCHED OFF AND THERE
ARE SOME UNBURNT
PELLETS IN THE BRAZIER
PELLETS RUN OUT WHILE THE APPLIANCE IS
OPERATING,
THE
“NO PELLET – CLEAN BURNER”
ALARM IS
SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH PELLETS
EXCESSIVE DRAUGHT IN THE FLUE OUTLET
THE
“NO PELLET – CLEAN BURNER”
ALARM IS
SHOWN ON THE DISPLAY
HAVE THE FLUE OUTLET DRAUGHT CHECKED AND IF NECESSARY
MAKE THE APPROPRIATE MODIFICATIONS
THE TIME DOES NOT REMAIN
IN THE MEMORY
THE BUFFER BATTERY INSTALLED IN THE
CONTROL PANEL FACEPLATE IS DEAD
CONTACT THE TECHNICAL ASSISTANCE SERVICE FOR
REPLACEMENT OF THE BATTERY
THE HOURLY PROGRAM IS
NOT COMPLIED WITH
THE USER HAS NOT ENABLED IT
PRESS THE CLOCK BUTTON TO ENABLE IT AS INSTRUCTED IN
THIS USE AND MAINTENANCE GUIDE
THE BUFFER BATTERY INSTALLED IN THE
CONTROL PANEL FACEPLATE IS DEAD
CONTACT THE TECHNICAL ASSISTANCE SERVICE FOR
REPLACEMENT OF THE BATTERY
AN INCORRECT PROGRAMMING PROCEDURE
WAS CARRIED OUT
VERIFY THE TIMES SET IN THE CHRONO FUNCTION
THE BRAZIER CLEANING
MECHANISM IS WORN
POOR QUALITY PELLETS CONTAINING
CHEMICAL BINDERS
CHANGE TO AN APPROVED TYPE OF PELLET AS INDICATED IN
THIS USE AND MAINTENANCE GUIDE
NOT ENOUGH OXYGEN FOR COMBUSTION
CONTACT TECHNICAL ASSISTANCE FOR REGULATION OF THE
COMBUSTION
THE BRAZIER CLEANING
MECHANISM DOES NOT
WORK
THE MOTOR OF THE RIDDLING MECHANISM IS
FAULTY
CONTACT TECHNICAL ASSISTANCE FOR REPLACEMENT OF THE
MOTOR
THE APPLIANCE IS IN STOP
MODE
ZONE VALVES ARE PRESENT IN THE SYSTEM
AND THEY ARE ALL CLOSED
OPEN AT LEAST ONE ZONE IN ORDER TO ENSURE ADEQUATE
DISSIPATION OF THE HEAT PRODUCED
THE CIRCULATING PUMP DOES NOT WORK
CONTACT OUR TECHNICAL ASSISTANCE SERVICE FOR
REPLACEMENT OF THE PART
THE APPLIANCE IS SET AT A POWER LEVEL
THAT IS TOO HIGH AND THE SYSTEM CANNOT
ABSORB THE HEAT PRODUCED
SET THE APPLIANCE IN AUTOMATIC MODE
IF THE REMEDIES SUPPLIED HERE DO NOT SOLVE THE PROBLEM YOU HAVE ENCOUNTERED OR IF YOU REQWUIRE SPARE PARTS
CONTACT AN AUTHORISED TECHNICAL SUPPORT CENTRE
