Thermo Scientific
HyPerforma Smartainer 3.0 User’s Guide
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Chapter 7
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General ordering information
7.3 Technical support
Technical support for the HyPerforma Smartainer 3.0 is available in
a variety of formats. Some or all of the following may be appropriate,
depending on individual experience and circumstances.
Technical service hotline and email
Contact your Thermo Fisher Scientific sales representative for general
product pricing, availability, delivery, order information, and product
complaints.
Call +1 435 792 8500 (United States) or +44 (1) 670 734 093 (Europe,
U.K.) for direct and immediate response to overall product questions,
and product technical information (Technical Support). You can also
contact Tech Support by emailing:
[email protected]
Initial setup and operation
Appropriate technical support is available to assist in the initial setup
and operation of each Smartainer 3.0 system. If you require assistance
in setting up and operating your unit, please inquire at the time of
purchase.
Training
Training can be provided for start-up and operation of the Smartainer
3.0. Contact your Thermo Fisher Scientific sales representative for
more information.
