3 Operator Panel
3.3 Error Alerts
In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED
indicators and hear some beep signals. Please refer to below table for the error alerts.
19
=
Flashing
=
Light on
LED indicator
Beeps
Description
Solution
READY
STATUS
2 x 4 beeps
The Print Mechanism is not
firmly closed.
Open the Print Mechanism and close
it again.
Print Head temperature is too high
Once the Print Head has cooled down,
the printer switches to standby mode.
2 x 3 beeps
No ribbon is installed and the
printer shows an error message.
Make sure that the printer is set to
direct thermal printing mode.
The ribbon is used up or the
Ribbon Supply Hub is not moving.
Replace the ribbon roll.
No label stock is detected.
Make sure that the label sensor is
positioned correctly. If the sensor still
does not detect the labels, run the
Label calibration function again.
The label stock is used up.
Replace the label roll.
Improper feeding of labels.
Possible causes:
Media falling into the gap behind
the Platen Roller; the sensor cannot
detect a gap or black mark between the
labels; there are no labels loaded.
The memory is full. The printer
prints the message "File System
Full".
Delete unnecessary data from the
memory.
Unable to find file. The printer
prints the message "File Name
Not found".
Use the "~X4" command to print all
files. Then check whether the files
exist and whether the names are
correct.
A file of the same name already
exists. The printer prints the
message "Duplicate Name".
Change the name of the file and try
to download it again.
None
2 x 2 beeps
2 x 2 beeps