Tharo Systems V-425E User Manual Download Page 1

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V-425E and V-434E

Users Manual

Date:

01-26-2015

Summary of Contents for V-425E

Page 1: ...V 425E and V 434E Users Manual Date 01 26 2015 ...

Page 2: ...tting Software NetSetting Interface 20 21 5 Accessories 28 5 1 5 2 5 3 Preparation Installing the Label Dispenser Installing the Cutter 28 29 6 Maintenance and Adjustment 38 6 1 6 2 6 3 6 4 6 5 Cleaning the Thermal Print Head Adjusting the Print Head Pressure Adjusting the Print Line Clearing Cutter jams Troubleshooting 38 38 39 39 40 Appendix Label Supply Hub Installation 9 7 34 41 Product Specif...

Page 3: ...with the requirements relating to electromagnetic compatibility based on the standards EN 55022 2006 A1 2007 Class A EN61000 3 2 2006 EN 61000 3 3 2008 and EN55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2008 series The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits V 400E SERIES TO WHICH THIS DECLARATION RELATES IS...

Page 4: ...is switched OFF before connecting the power cord to an electrical outlet Do not expose the Printer to moisture or operate it in wet or damp areas The Printer will operate with the cover open if necessary This is not recommended as the Printer s moving or rotating parts can cause injury Keep long hair jewelry and loose clothing away from any moving parts Remove the power cord from the rear of the P...

Page 5: ... that all of the following items are included with your printer V 425E V 434E Printer Power Cord AC Adapter USB Cable Quick Start Guide Ribbon Hubs 2 Empty Ribbon Core Label Supply Hub Label Guide Plates 2 CD EASYLABEL Start software and Users Manual ...

Page 6: ...o Know Your Printer 4 Overview Front Rear TOP COVER COVER RELEASE BUTTONS FRONT COVER SERIAL PORT RS 232 POWER SWITCH ON OFF FAN FOLD LABEL SLOT Feed slot for external label feeding POWER JACK USB PORT 2 OPERATION PANEL ETHERNET PORT ...

Page 7: ...RE ADJUSTMENT SCREW RIGHT LABEL SUPPLY MODULE LABEL SUPPLY HUB LABEL GUIDE PLATES 2 RIBBON MODULE RIBBON FEED MECHANISM RIBBON HUB EMPTY RIBBON CORE LABEL GUIDE RIGHT RELEASE CATCH RIGHT RIBBON SUPPLY HUB RELEASE CATCH LEFT LABEL GUIDE LEFT PRINT MECHANISM PLATEN ROLLER LABEL SENSOR PRINT LINE ADJUSTMENT SCREW 3 ...

Page 8: ...oth sides of the Top Cover and lift the cover 2 2 Open the Print Mechanism 4 Open the print mechanism by pressing the Release Catches and then lift the Print Mechanism Press the button COVER RELEASE BUTTONS Press the button Lift the printer cover Lift the print mechanism Press Press RELEASE CATCHES 4 ...

Page 9: ...e an empty ribbon core on the other Ribbon Hub Attach the ribbon to the empty ribbon core and wind the ribbon around the core 2 3 times RIBBON SUPPLY HUB Place on the Hub RIBBON HUB NEW RIBBON Place on the Hub EMPTY RIBBON CORE RIBBON HUB RIBBON REWIND HUB 5 Wind the ribbon around the core ...

Page 10: ...hanism Pass the ribbon under the Print Head Insert the Ribbon Rewind Hub into the Print Mechanism Insert into the Print Mechanism Wind up any slack Insert into the Print Mechanism 6 Close the Print Mechanism Make sure that it clicks into place Wind up any slack in the ribbon ...

Page 11: ...l of label stock on the Label Supply Hub then slide a Label Guide Plate on to each side of the label roll 4 Now load the label stock into the Printer Place on the Label Supply Hub LABEL STOCK LABEL SUPPLY HUB LABEL GUIDE PLATES Place in the Printer 7 ...

Page 12: ...tup Open the Print Mechanism Feed the labels through the Label Guides and up to the Tear off Plate Adjust the Label Guides to the label width Close the Print Mechanism Through the Label Guides LABEL GUIDES 8 Close ...

Page 13: ...r Setup 2 5 Label Supply Hub Installation 4 1 Cores Installing the label supply hub for 1 cores 4 1 5 Cores Installing the label supply hub for 1 5 cores 4 3 Cores Installing the label supply hub for 3 cores 9 ...

Page 14: ...tion for Tag Printing In tag printing the tag hole indicates the height of a label Position the Sensor so that it is directly below the location of the tag hole The tag hole should be at least 3 mm in diameter SENSOR POSITION 10 ...

Page 15: ...CTRICAL OUTLET B2 USB PORT 11 1 Ensure that the printer is turned off 2 Connect the power cord to the AC adapter and connect the AC adapter to the printer 3 Plug the power cord into an electrical outlet 4 Connect the USB cable to the printer and your computer 5 Turn the printer on The LED should light up ...

Page 16: ... in the license agreement radio button and click Next to continue the installation 1 Insert the product CD into CD DVD drive of your computer Open the install folder on the CD Right click on the setup exe icon and choose Run as Administrator to start the installation Select a language for the installation and click OK to continue EASYLABEL Start is the free labeling package included with every Tha...

Page 17: ...ases the default is fine You may also specify if you want an EASYLABEL icon on your desktop Click on Next to continue 5 The next step allows you to specify the installation type Full is recommended for most users Click Next to continue 6 This is the confirmation screen Click Install to install EASYLABEL Start ...

Page 18: ...uainted with your new labeling software EASYTutor can be found in the EZtutor folder on the product CD You may also view EASYTutor online at www tharo com interactive php We suggest getting started with Adding a USB printer which is a great step by step walk through of how to add a USB printer to EASYLABEL www tharo com Interactive adding_a_usb_printer adding_a_usb_printer htm 7 The Status screen ...

Page 19: ...Printer s USB cable into your computer The printer should now be ready for use in Windows 8 or 10 If you plugged in the printer without doing the above steps first the printer is installed as an Other Device and you will have to install the driver this way 1 Open the Windows Control Panel 2 Click on Hardware and Sound 3 Under Devices and Printers heading click on Device Manager 4 Expand Other Devi...

Page 20: ...omplete the installation www tharo com The printer can be installed on Windows releases other than Windows 8 or Windows 10 without any special steps Insert the product CD into CD DVD drive of your computer Turn the printer on and connect it to your computer with a USB cable The Found New Hardware Wizard should take over and install the drivers At some point you will be able to specify a location o...

Page 21: ...s with gaps or black marks pressing the FEED button will advance only one label If the label does not stop at the correct position the sensor must be calibrated Follow the Label Calibration instructions in section 3 2 of this manual 4 LED Indicators 17 LED indicator Status Description Green Standby mode The printer is ready for operation READY OFF STATUS OFF READY Red STATUS Error mode There is an...

Page 22: ...6 N 8 1 MAC Addr xx xx xx xx xx xx DHCP Enable IP xxx xxx xxx xxx Gateway xxx xxx xxx xxx Sub Mask xxx xxx xxx xxx 1 DRAM installed Image buffer size 1500 KB 000 FORM S IN MEMORY 000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 000 TTF S IN MEMORY 2048 KB FREE MEMORY S4 H10 R000 R200 W108 Q100 0 0 E12 Option D0 O0 AD Reflective AD 1 80 2 01 1 89 0 21...

Page 23: ...is not moving Replace the ribbon roll No label stock is detected Make sure that the label sensor is positioned correctly If the sensor still does not detect the labels run the Label calibration function again The label stock is used up Replace the label roll Improper feeding of labels Possible causes Media falling into the gap behind the Platen Roller the sensor cannot detect a gap or black mark b...

Page 24: ...lick Next to continue the installation 6 Once the installation has completed you will see the NetSetting icon on your desktop 1 Insert the Printer CD in your computer s CD DVD drive Browse the contents of the CD and open the Ethernet folder 2 Doubleclick on the NetworkSettingSetup msi icon to start the installation 3 The Setup Wizard will guide you through the installation procedure Follow the ins...

Page 25: ...ur PC There are six tabs on the top of interface which are used to access different network configuration settings You will need to enter a password to enter the configuration pages Click on the magnifying glass icon to search your network for Tharo Ethernet printers Any printers that are detected are listed on the start page The default password is 1111 You can change the password on the IP Setti...

Page 26: ...twork administrator for the required related network settings Click the Set button to apply the settings and the Refresh button to re query the printer and refresh the values IP Settings On the IP Settings tab you can change the Printer Name Port Number Default Gateway and Password You can also set the printer s IP address ether by DHCP or by Static IP ...

Page 27: ...d refresh the values Alert Mail Setting The Printer can send the alert messages to a designated mail account when errors occur The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on the Alert Mail Setting tab ...

Page 28: ...ge Setting Here you can specify which errors should trigger sending an email The alert messages can be sent by SMTP SNMP or both Click the Set button to apply the settings and the Refresh button to re query the printer and refresh the values ...

Page 29: ...lows you to change the configuration of the connected printer Many of the printer settings can be modified on this setting page ZX1200i Click the Set button to apply the settings and the Refresh button to re query the printer and refresh the values English T 4210 ...

Page 30: ... control the printer Enter printer commands into the Input Command window and press the Send Command button the commands will be sent to the printer For the commands that return a response message the message will be displayed in Output Message window Click on the Clear Data button to clear these messages ...

Page 31: ...gs back to factory default Firmware Upgrade The current printer firmware version is shown on the Firmware Upgrade tab You may also upgrade the printer firmware on this screen Simply click the browse button and specify the firmware file location Then click the Start Download Firmware button The printer firmware will be updated remotely BOOT 1 000a1 F W ZX1200i 1 000a ...

Page 32: ...n 2 1 of this manual for further information about opening the Top Cover Open The Print Mechanism Press the release catches on both sides of the Print Mechanism to open and lift the print mechanism Please see the Section 2 2 of this manual for further information about opening the Print Mechanism Remove the Front Cover Press in the two release tabs on the Front Cover Remove the Front Cover as show...

Page 33: ...e installing the Label Dispenser 29 SCREWS CONNECTION CABLE SENSOR PAPER FEED ROLLER LABEL DISPENSER MODULE Recommended label liner thickness 0 006 mm 10 and a weight of 65 g m2 6 The maximum width when using the Label Dispenser is 110 mm Set the Stop Position to 9mm when using the Label Dispenser NOTICE ...

Page 34: ... Label Dispenser by pressing down on the right hand side first and then the left hand side 30 RIGHT HAND SIDE LEFT HAND SIDE LABEL DISPENSER MODULE The printer MUST be turned OFF or the motherboard may be damaged There are 2 jacks the lower jack is for the Label Dispenser the upper jack is for the Cutter NOTICE LOWER JACK CONNECTION CABLE ...

Page 35: ...Secure the Label Dispenser using the screws provided Feed the labels through the Label Guides 31 SCREWS Through the Label Guides LABEL GUIDES Labels should be at least 25 mm high when using the Label Dispenser NOTICE ...

Page 36: ... first label s from the liner Feed the label stock through the Printer as shown in the illustration below 32 Peel label s FIRST LABEL PLATEN ROLLER LABEL STOCK PLATEN ROLLER LABEL DISPENSER MODULE PAPER FEED ROLLER LABEL LINER ...

Page 37: ...abel The label will be peeled from the liner while it passes through the Label Dispenser 33 Close Remove the label Press FEED LINER LABEL SENSOR There is a paper sensor on the Label Dispenser module It will stop the printing if it is covered by a label Remove the last printed label and the printer will print next label NOTICE ...

Page 38: ...NNECTION CABLE Remove the Cutter Cover Remember to turn the Printer off before installing the Cutter Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its function The cutter has a blade life of 400 000 cuts when using paper liner which is 250μm thick and 3 inches wide Maximum width when using the Cutter is 116 mm NOTICE SCREWS CUTTER MODULE ...

Page 39: ...e motherboard may be damaged There are 2 jacks the lower jack is for the Label Dispenser the upper jack is for the Cutter NOTICE Secure the cutter using the screws provided SCREWS Connect the Connection Cable on the Cutter to the upper jack on the front of the printer as shown below ...

Page 40: ...ries Secure the Cutter Cover using the screws provided Feed the labels through the Label Guides and the Cutter Close the print mechanism 36 SCREWS Through the Cutter Module Through the Label Guides LABEL GUIDES ...

Page 41: ...5 Accessories Press the FEED button to complete the Cutter installation 37 We advise against using inside wound label stock with the Cutter NOTICE Press FEED ...

Page 42: ... Print Head Pressure When using a variety of label stock and ribbons the ink may not be evenly distributed If there is no printed image on one side of the paper then the print head pressure must be readjusted 1 Open the Top Cover 2 Remove the ribbon 3 Use a screw driver to slowly turn the Print Head Pressure Adjustment Screws to increase or decrease the print head pressure 38 The print head should...

Page 43: ...an jam the Cutter during use Please follow the below steps to clean the paper jam A Phillips head screw for clearing cutter jams is located on the bottom of cutter module as shown below 1 Turn the Printer OFF 2 Use a Philips screwdriver to turn the screw and clear the jam 3 Once you have cleared the paper jam turn the Printer back ON The cutter will automatically reset 39 Turn the Adjustment Wheel...

Page 44: ...here is no printed image on part of the label or the image is blurred Check the thermal print head for dust or other dirt Use the internal T command to perform a Test Print and check if the print head can print across the entire width Check the quality of the print media The printed image is positioned incorrectly Check if there is paper or dust covering the label sensor Check if the label stock i...

Page 45: ...ions Notice Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners EASYLABEL Start TPL V 425E V 434E Windows and CUPS Linux and Mac ...

Page 46: ...ON XOFF protocol and RTS CTS 4 USB Connector Type Type B RS232 HOUSING 9 pin to 9 pin DB9 Socket DB9 Plug 1 1 5V max 500mA RXD 2 2 TXD TXD 3 3 RXD N C 4 4 N C GND 5 5 GND DSR 6 6 RTS RTS 7 7 CTS CTS 8 8 RTS N C 9 9 N C PC Printer Pin NO 1 2 3 4 Function VBUS D D GND APPENDIX Interface ...

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