OptiCon Micro
Installation and Operation Manual
72
Attendant code
9
Default Voicemail password
Ext.no & “*”
4. USEFUL INFORMATION
4.1 Trouble shooting
If you experience any problems with the normal use of your phone, you should first power-off and
disconnect the base station. Then connect it and connect the power again. If the phone continues to have
problems, please check the following Table before contacting the Telkom Service centre.
PROBLEM
POSSIBLE CAUSE
SOLUTION
PROBLEM
• Check that the base is connected to the
main power source and the batteries of
the handsets are properly installed.
• If you try to make a call and the
terminal is not registered, the
display shows
„Out of Range‟.
There is no dial tone.
• Is the telephone line cord
correctly plugged into the
base and telephone
socket?
• Is the Terminal registered to
the base?
• Check that the base is connected to the
main power source and the batteries of
the handsets are properly installed.
• If you try to make a call and the
terminal is not registered, the
display shows
„Out of Range‟.
Cannot make or receive
calls.
• Are the Handset batteries
charged?
• If the battery symbol shows empty
then place the handset on the charger
and let it charge for a few hours.
Terminal does not ring.
• Have you set the terminal
ringer volume to
„Volume
Off‟?
• You can set the ringer volume for
LWS-BS, Wireless Keyset and
Handset. Verify if the ringer volume
is set too low for you and adjust if
necessary.
Cannot link up with the
LWS-BS station.
•
Is
“Out of Range” display?
• The LWS-BS power cable may not be
connected.
The AC power has failed and/or the
batteries in the handsets could be low
or flat. Recharge or replace the
batteries.
• Verify if the antenna of the LWS-BS
is attached tightly. Otherwise turn it
clockwise to tighten.
• Verify you are in range of the LWS-BS.
Move closer to the base if necessary.
System Power failure.
• Are the power cord and
plug correctly connected?
• Check all connections.
• If there is an AC power failure, you
must re-connect the AC adapter to
