56050801 - Rev B
16
© 2017 Telguard
Appendix 2 – Troubleshooting Guide
This section provides a summary of all LED indications and their meanings, as well
as the expected behavior of the Telguard under various exception conditions.
LED Indicator Guide – Normal Operating Mode
LED Symbol
Color
Showing
Indication
LED 1
Activation
Green
Solid On
Unit is activated at the message center and
enabled
Off
Unit not activated at message center (and
disabled)
Flash*
Unit is disabled
LED 2 STC
(System
Trouble
Condition)
Red
Off
ALL OK
1 Flash*
System Trouble Condition – Low/Missing AC
Power
2
Flashes*
System Trouble Condition – Low/Missing Battery
Condition AND/OR Battery Charger Failure
3
Flashes*
Unused
4
Flashes*
System Trouble Condition – NSC
5
Flashes*
System Trouble Condition – RFC
6
Flashes*
System Trouble Condition – DTF
7
Flashes*
System Trouble Condition – PPF
LED 3 MODE
Yellow
Off
Alarm panel idle (Telguard is primary or Sole
Path)
Flash *(1
sec)
Alarm panel off-hook to transmit signals over
cellular.
On
Unused
LED 4
Acknowledgeme
nt
Red
Solid On
The Telguard is waiting for acknowledgement
from the TCC
Off
Idle state
Flash*
When flashing with LED 1, unit has failed
activation due to the programming of the
panel, CALL TELGUARD TECHNICAL SUPPORT
LED 5 Radio
Green
Off
Telguard initialized
On
Telguard initializing with cellular network
Flash (1
sec)
Radio receiving message
Flash (2
sec)
Radio sending message
LED 6
Not used
LED 7 Trip
Input
Green
Solid On
Trip Input activated
Off
Trip Input not activated or restored
LED 8 AC
Power
Red
Solid On
AC power connected to unit
Note: * means that the LED will continuously flash.
