56050801 - Rev B
4
© 2017 Telguard
Telguard Automatic Self-test Report
The automatic self-test signal is programmed to a daily, weekly or monthly schedule
as prescribed when the Telguard is registered.
The central station receives the
automatic self-test report in the same format that the alarm panel normally uses
for communication over the Telco line.
The self-test code and testing frequency
are set during registration, and can accommodate any code the Central Station
expects. The TCC captures all current and historical data pertaining to the
operation of the Telguard when it processes the automatic self-test signal.
This
data contains current operational status (COS) of the Telguard such as "All OK",
"AC fail condition", "low/missing battery condition", or any combination of these
as well as the current signal strength.
In addition, the data also contains
historical data for supervisory events that occurred since the last self-test or
remote query report signal was transmitted.
This data includes the number of
occurrences of AC fail conditions, low battery conditions, line fault conditions,
communications failure conditions and no cellular service conditions. This
additional information is available by contacting Telguard Technical Support or by
visiting
www.telguard.com
(dealer log-in credentials required)
.
Telguard Remote Query Capability
Although the Telguard has the capability for a daily, weekly, or monthly automatic
self-test, a separate feature is provided for determining the current operational
status of every Telguard.
This feature is called Remote Query and is used to
provide real-time operational status for the Telguard on-demand. It is useful in
resolving STC events that are reported by the alarm panel to the central station.
The Remote Query is available via
www.telguard.com
.
The Remote Query causes the
Telguard to upload current operational status data and historical data, just as the
automatic self-test described above, except that the query signal is controlled by
the one who initiates it.
The query signal is held in the Telguard database at the
TCC for review and is not forwarded on to the central station.
Programmable Supervisory Trip Output (STC) Relays
The Telguard has two supervisory relay trip outputs (STC1 normally open and STC2
normally closed) and both are energized in a powered-up state when no system
troubles exist.
This enables a supervisory trouble code to be transmitted to the
central station when connected to an alarm panel’s 24-hour instant input zone. The
STC relays are programmable, using a standard touch-tone telephone (or butt-set) or
during registration on
www.telguard.com
, to meet virtually any installation
requirement.
The following supervisory features or combination of features are programmable to
trip the STC relays in order to meet a variety of installation requirements:
Trips on AC fail condition (ACFC)
Trips on low or missing battery condition (LBC)
Trips on no service condition (NSC)
Trips on radio failure condition (RFC)
Trips on dial tone failure (DTF)
The following system trouble features are embedded in the Telguard for tripping the
STC relays and cannot be changed:
Tripped when unit is not activated at the TCC
Trips on c
atastrophic failure
(CF) if all power is lost
Trips on
transmit-disable command
from the TCC.
This radio command disables
only the Telguard transmitter and would be used, for example, to shut down the
Telguard unit due to a runaway dialer.
Diagnostic and Status LEDs
Six active LEDs are provided as a useful aid during installation and give
installers an immediate visual indication of system status. The LEDs serve as
indicators for activation, system trouble conditions, AC power, and communication
