56050801 - Rev B
10
© 2017 Telguard
If you cannot obtain a signal strength reading of 2 (TWO LEDS ON SOLID), you will
need to move the unit and/or remote the antenna higher, or switch to a special
antenna as described below.
Antenna Options
Antenna issues are unlikely unless the premises are located in a fringe network
coverage area, in a building below ground level, or in a metal structure. Telguard
offers a variety of high quality low-loss antenna cables as well as high gain
antennas listed in Appendix 6.
Step 3: Program, Activate & Transmit Alarms over Cellular Network
Confirm that the Telguard enables the alarm panel to transmit alarm events over the
cellular radio network.
The Telguard will confirm activation with the TCC if the
registration form was submitted prior to installation. Make sure that there is no
Telco connection for the panel to use, and trip a zone on the alarm panel. During
processing of the first alarm signal over the cellular network the Telguard will
transmit all programming parameters along with the information (central station
number and account code) from the alarm panel. Once this information is received,
the TCC will transmit a message back indicating that the unit is activated. Once
this message is received the LEDs on the unit will begin operating in normal mode;
Activation LED 1 will be on.
The initial alarm is to confirm registration and activate the Telguard. This alarm
will NOT be transmitted to the central station.
Special LED Indications during Activation
If the Telguard fails the activation process, it will be displayed on the LEDs.
If LED 1 and LED 4 are flashing, the Telguard has failed activation. The serial
number is not in the database at the TCC. Clear the fault (see note below) and
call Telguard Technical Support to verify proper registration before resending
an alarm signal.
If LEDs 1-5 are flashing, there is an activation error. The activation message
was NOT received at the TCC.
Clear the fault (see note below) and retry
transmitting an alarm signal.
If the Telguard fails a second time to activate,
check signal strength. If signal strength is OK, then call Telguard Technical
Support for further assistance.
NOTE: In order to clear the faults listed above, the RSSI button must be
pressed twice. After the issue has been resolved and the unit cleared, STEPS 3
AND 4 MUST BE REPEATED OR THE TELGUARD WILL NOT TRANSMIT ANY SIGNALS.
System Status LEDs Table
System Status LEDs
Activation Indications
LED 1-5 FLASHING
Failed Activation – Signal Too Weak
LED
1 & LED
4
FLASHING
Activation Error – Call Telguard Technical
Support
LED
1 ON
Activation Successful
System Trouble Condition, STC (LED 2) Table
Status LED
2
Indication
1 FLASH
ACFC - A/C Low or Missing
2 FLASH
LBC – Low Battery and/or Battery Charger
Failure
3 FLASH
LFC – Line Fault
