Teledyne 501 TRS, Operation Manual, Page: 7 / 111

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WARRANTY
WARRANTY POLICY (02024 F)
Teledyne API (TAPI), a business unit of Teledyne Instruments, Inc., provides that:
Prior to shipment, TAPI equipment is thoroughly inspected and tested. Should
equipment failure occur, TAPI assures its customers that prompt service and support
will be available.
COVERAGE
After the warranty period and throughout the equipment lifetime, TAPI stands ready
to provide on-site or in-plant service at reasonable rates similar to those of other
manufacturers in the industry. All maintenance and the first level of field
troubleshooting are to be performed by the customer.
NON-TAPI MANUFACTURED EQUIPMENT
Equipment provided but not manufactured by TAPI is warranted and will be repaired
to the extent and according to the current terms and conditions of the respective
equipment manufacturer’s warranty.
Product Return
All units or components returned to Teledyne API should be properly packed for
handling and returned freight prepaid to the nearest designated Service Center.
After the repair, the equipment will be returned, freight prepaid.
The complete Terms and Conditions of Sale can be reviewed at
http://www.teledyne-api.com/terms_and_conditions.asp
CAUTION – Avoid Warranty Invalidation
Failure to comply with proper anti-Electro-Static Discharge (ESD) handling and packing
instructions and Return Merchandise Authorization (RMA) procedures when returning
parts for repair or calibration may void your warranty. For anti-ESD handling and
packing instructions please refer to “Packing Components for Return to Teledyne API’s
Customer Service” in the Primer on Electro-Static Discharge section of this manual, and
for RMA procedures please refer to our Website at http://www.teledyne-api.com under
Customer Support > Return Authorization.
07267B DCN6485