Teldat elmeg IP120 User Manual Download Page 19

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elmeg IP120 / en / elmegIP120_v1 / starting.fm / 01.08.2012

rsion 2, 27.0

.2010

elmeg IP120

Teldat

First steps

Connecting a headset

You can connect a headset via the RJ9 connector of your elmeg IP120.

Connect the cable for the headset to the RJ9 connector on the phone.

Summary of Contents for elmeg IP120

Page 1: ...elmeg IP120 en elmegIP120_v1 cover fm 01 08 2012 Version 2 27 05 2010 1 elmeg IP120 Teldat User Guide Copyright Version 1 0 2012 Teldat GmbH User Guide elmeg IP120...

Page 2: ...under www teldat de Teldat devices make WAN connections as a possible function of the system configuration You must monitor the product in order to avoid unwanted charges Teldat GmbH accepts no respon...

Page 3: ...calls with brilliant sound quality u Phone functions for the professional user Use the call divert conference call automatic ringback call reject and Do Not Disturb DND functions u Multiple directori...

Page 4: ...ll and message lists page 50 7 Do Not Disturb key Do Not Disturb DND function page 36 8 Navigation key Scroll through lists and entries In idle status page 26 Open redial list page 42 Confirm or start...

Page 5: ...r programmed to this key New message in the Message Centre page 50 The microphone is muted page 36 Call is being made via the speaker Flashing Incoming call page 31 Headset connected page 19 Ringer de...

Page 6: ...first time 20 Proceeding 23 Using the phone 24 Operating via the keypad and display menu 24 Menu tree 29 Operating via the PC 30 Making calls 31 Calling 31 Receiving incoming calls 34 Ending a call 34...

Page 7: ...work 58 LAN settings 59 Web configurator configuring the phone on a PC 64 Starting the Web configurator 64 Understanding the Web configurator menu tree 66 Configuring phone settings via the Web config...

Page 8: ...nical conditions in your particular environment e g doctor s surgery Do not install the phone in a bathroom or shower room The phone is not splash proof Do not use your phone in environments where the...

Page 9: ...nfigured centrally by the phone system 1 Teldat IP telephone 2 Teldat IP telephone with integrated switch elmeg IP120 YourPCis connecteddirectlyto the phone providingyou with an additional LANconnecti...

Page 10: ...phone in a simplified environment without a phone system You can also use your elmeg IP120 without a phone system 1 Teldat IP telephone with integrated switch e g elmeg IP120 YourPCis connecteddirect...

Page 11: ...connecting a PC Wall bracket and Tool for fixing the handset retainer when mounting the device on the wall Insert strips for labelling the function keys with protective film Optional Power adapter fo...

Page 12: ...load to your phone page 99 If this results in operational changes to your phone a new version of this user guide or the necessary amendments are published on the Internet at www teldat de Select the p...

Page 13: ...ing the receiver 1 Insert the connector which can be found on the longer straight end of the connection cable into the connection port on the bottom of the phone 2 Place the straight part of the cable...

Page 14: ...ifferent scenarios section on page 9 for an overview of the different options 1 Attach one end of the Ethernet cable to the right hand LAN port on the rear of the phone 2 Attach the other end of the E...

Page 15: ...ter The Ethernet cable supplied is intended for this connection Do not use this cable to connect the telephone to the local network page 14 1 Connect an Ethernet cable to the left hand LAN port on the...

Page 16: ...ifferent plug in modules for Europe Great Britain and the USA First attach the appropri ate plug in module to the power supply unit 1 Slide the required plug in module into the recess on the underside...

Page 17: ...screws u One connection cable u Insert strips 1 Position the extension module to the right of the phone on left when viewed from below so that the module and phone are the same height and meet in the...

Page 18: ...rill two dowel holes and insert dow els You can use the wall bracket as a drilling template Thread the cables through the cable guides on the back of the bracket and screw it to the wall Remove the ha...

Page 19: ...rting fm 01 08 2012 Version 2 27 05 2010 19 elmeg IP120 Teldat First steps Connecting a headset You can connect a headset via the RJ9 connector of your elmeg IP120 Connect the cable for the headset to...

Page 20: ...selection press the end key I to return to the last entry screen You can correct your selection if necessary Use the navigation key to select the requiredlanguage Todothis pressupor down on the naviga...

Page 21: ...6 IPv6 IP addresses automatically select IPv6 as Network Type The connection is then established automatically IP addresses statically the device IP address the address prefix length and the DNS serv...

Page 22: ...accounts for your device If you use a elmeg hybird phone system you can use the automatic provisioning for your phones Or u You have registered with a VoIP provider e g via your PC and set up a VoIP a...

Page 23: ...riven devices such as other Teldat telephones you should first read the section entitled Using the phone on page 24 If you have any questions about using your phone please contact our Customer Care te...

Page 24: ...gives you quick access to all the functions on your phone particularly the menu functions In idle status icons on the display indicate the status of your phone page 5 In addition the time is displaye...

Page 25: ...e Press the hash key The text entry mode will change Moving the cursor r Press the navigation key briefly moves the cursor one character at a time Press and hold the navigation key moves the cursor wo...

Page 26: ...nus and lists Depending on the operating situation OK Yes Save Select or Change Copy a number that has been entered or is shown in the display into the directory Press briefly Navigate to the line abo...

Page 27: ...dle status from the main menu Reverting to idle status You can revert to idle status from anywhere in the display menu as follows Press and hold the end key I Or Do not press any key After 3 minutes t...

Page 28: ...e navigation key to open the main menu Navigate up down using the navigation key q until the Settings submenu is selected Press the display key OK to confirm your selec tion Back OK Voice Mail Contact...

Page 29: ...e 37 All Calls anonymous page 37 Call Divert page 41 Call Waiting page 38 Voice Mail page 49 Contacts Directory page 45 LDAP Directory page 48 You can choose any name Settings Date Time page 51 Audio...

Page 30: ...word is user but this can be changed Click on OK In User mode the following functions are available u Manage your contacts in the local directory and dial numbers directly page 95 u View your call lis...

Page 31: ...of the call is shown while the call is in progress Instead of putting the receiver to your ear A Press the speaker key to make a call via the speaker B Press the headset key to make a call via the he...

Page 32: ...Contacts Directory Dialling a number using a function key You can assign phone numbers to up to 7 function keys you then only need to press a key once to dial the number You can increase the number o...

Page 33: ...layed To save numbers from a list in the directory see page 42 Viewing call lists and dialling numbers Open the required call list Open the redial list using the navigation key t E Open the list of mi...

Page 34: ...call Reject Press the display key or the end key I to reject the call Ending a call Put down the receiver or press the end key I The display shows the caller s number where call ing line identificatio...

Page 35: ...uring a call You can adjust the volume of the ringer while the phone is ringing H To decrease the volume press the left side of the key and to increase the volume press the right side of the key Each...

Page 36: ...you hear the caller via the speaker Deactivating speaker mode during a call c Lift the receiver Continue the call via the receiver Do not disturb You can activate the Do Not Disturb DND function if y...

Page 37: ...your VoIP provider to activate this function Making an anonymous call Select Select Services Next Call anonymous Then proceed as normal Enter the phone number c Lift the receiver The number is dialled...

Page 38: ...the accounts configured on your phone or just for certain accounts Select Services Call Waiting Accounts for which call waiting is permitted are marked with a tick Callers via other accounts hear the...

Page 39: ...q Select the participant who is on hold K Press the conference key to add the waiting participant to a conference Or You are speaking to one or more participants and you wish to add an additional par...

Page 40: ...consultation Use this function to ensure that the connection is actually established L Press the transfer key The call is placed on hold Enter the phone number for the participant to whom you want to...

Page 41: ...OK Press the display key to confirm the selection q Select when the call divert is to apply OK Press the display key to confirm the selection All Calls All calls are diverted No Answer Calls are diver...

Page 42: ...Calls Calls that were not answered If the list contains entries that you have not yet viewed the display shows the icon and the number of new entries You can also access the list via the Message Centr...

Page 43: ...e identified by this number if he or she is already saved in the directory Prerequisite The feature is activated for the VoIP account Displaying detailed information View Press the display key The inf...

Page 44: ...required name Options Press the display key q Select the Copy to Directory entry OK Press the display key to confirm the action The directory is opened You can create a new entry in the directory or e...

Page 45: ...rectory is the local directory This is the directory that you can open with the Z key and the directory to which entries are saved using the Copy to Directory function u You can set a different direct...

Page 46: ...diting entries q Scroll through the list to the required name View Press the display key The entry is shown as in the figure on page 45 An entry consists of First Name and Name 2 x Phone Home 2 x Phon...

Page 47: ...q Select Delete Entry OK Confirm the selection Or View Delete Press the display keys in sequence Yes Confirm the deletion Deleting the entire list Options Press the display key q Select Delete List Ye...

Page 48: ...y in idle status via the display menu Contacts LDAP Directory Or Z Press and hold navigation key s Searching for and displaying an entry Dialling from the LDAP directory Enter the name or first few le...

Page 49: ...s is displayed to the right You can also access your network mailbox via the Message Centre page 50 The E key flashes if a new message has been received on the network mailbox and the icon is dis play...

Page 50: ...f these message types A new entry is classed as anything that has been received since the corresponding list was last opened You use the Web configurator to specify which message types can be accessed...

Page 51: ...is saved on your phone The date and time are taken from this time server provided that the phone is connected to the network and synchronisation with the time server is activated Manual settings are...

Page 52: ...me Setting the volume while the phone is ringing You can adjust the volume while the phone is ringing using the H key Each time you press the key the volume will increase or decrease by one level The...

Page 53: ...for all accounts OK Press the display key to confirm the selection All of the melodies from the resource directory are displayed At the top right hand corner of the screen you can see which VoIP accou...

Page 54: ...lbox or call list when you make an incorrect entry or when you scroll to the top of a menu Settings Audio Settings Advisory Tones Renaming or deleting ring tones You can rename or delete ring tones wh...

Page 55: ...sing the key has no further function Settings Display Backlight Renaming ring tone q Select the Rename option and press the OK display key Delete existing characters Enter the new name For information...

Page 56: ...play texts in different languages Settings Language r Select the required contrast level 1 6 Your setting is activated immediately so that you can check it and correct it if necessary Save Press the d...

Page 57: ...of your individual settings are deleted or reset to the factory settings You need the administrator password before you can use this function page 93 Settings Reset Enter the administrator password O...

Page 58: ...o access the Web configurator If this is the case you will have to establish the network connection man ually via the display menu u If your device is assigned a static IP address your network adminis...

Page 59: ...hey are dis played and cannot be changed Please note To get access to network configuration you need to enter the administrator password The default setting is admin q Select Network Type OK Press the...

Page 60: ...in the network while the last part is specific to each device In subnet mask 255 255 0 0 only the first two parts are reserved for the network prefix Enter the sub net mask that is used by your netwo...

Page 61: ...red DNS server DNS Domain Name System allows you to assign public IP addresses to symbolic names The DNS server is required to convert the DNS name into the IP address when a connection is being estab...

Page 62: ...the PC and the phone in different VLANs you can no longer access the phone s Web configurator directly from the PC u If you enter an incorrect value here you must reset the phone to its default setti...

Page 63: ...lass of Service assignments according to IEEE 802 1p Once all the settings are complete press the display key Back to save the configuration set tings LAN port For Voice VLAN Priority and Data VLAN Pr...

Page 64: ...irst time page 21 Starting the Web configurator You will need the IP address for your phone You will find this via the phone s display menu in the LAN settings Settings Local Network page 59 Accessing...

Page 65: ...Settings tab to set or change individual functions on your phone page 67 Open the Status tab to obtain information about the status of your phone page 100 Please note For your security you should chan...

Page 66: ...Systems page 73 QoS Settings page 74 VoIP Settings page 75 Security Settings page 76 Telephony Connections page 78 Audio page 83 Ring Tones page 84 Call Divert page 85 Dialling Plans page 85 Do Not Di...

Page 67: ...blacklists and voice mail services u Messaging page 88 Configure the Message Centre MWI for your device u Services page 89 Create settings for using directories u Function Keys page 90 Assign frequent...

Page 68: ...ion Select Dynamic if your device receives the IP address via a DHCP server Select Static if your device receives a fixed IP address If the Dynamic setting is selected all further settings are configu...

Page 69: ...e first three partsofan IPaddressmustbe the same for all devices in the network while the last part is specific to each device In subnet mask 255 255 0 0 only the first two parts are reserved for the...

Page 70: ...to FFFFFF that are separated by a colon e g 2001 b021 189 0 205 5dff fe6b 87 The IP address comprises a prefix and an interface identifier The length of the prefix usually 64 bits is determined by the...

Page 71: ...o separate the data traffic of different services Internet telephony Internet TV and to define different priorities for the data traffic You can operate your phone and a PC connected to your phone s P...

Page 72: ...work components You can define the pri ority for voice and data separately In the case of a local network with a lot of data traffic you can achieve better quality phone connections by giving a high p...

Page 73: ...nter the communication data HTTP Port Enter the number for the port to be used for communication by the HTTP server The default setting is 80 HTTPS Port Enter the number for the port to be used for se...

Page 74: ...for which specific prioritisation procedures are defined You can specify different QoS values for SIP and RTP packets SIP packets Session Initiation Pro tocol contain the signalling data while RTP Rea...

Page 75: ...rd incoming calls and voice data to one the intended phone If you click on No the phone uses the ports specified in SIP port and RTP port SIP port Specify the local communication port that the phone s...

Page 76: ...thorised access to your device settings Select the network protocol to be used for the communication TLS Transport Level Security UDP User Datagram Protocol TCP Transmission Control Protocol Security...

Page 77: ...is is where you select different ring tones for your VoIP connections only available in user mode u Call divert page 85 On this screen you can define options for call divert and activate or deactivate...

Page 78: ...vate or deactivate individual connections Define which of the connections are used by default for outgoing calls Change the configuration of connections or establish new connections Delete existing co...

Page 79: ...ration Click on Edit in a row without a configured connection to establish a new connection Entering personal provider data Now enter your personal login data that you received from your VoIP provider...

Page 80: ...mmunication port used on the registrar Port 5060 is used in most cases Registration Refresh Time sec Enter the time intervals at which the phone should repeat the registration with the VoIP server SIP...

Page 81: ...t change the default value for the NAT update The default setting is 20 seconds Outbound Proxy Mode Specify when the outbound proxy should be used If you leave the Outbound Server Address field empty...

Page 82: ...is activated page 42 Open the Advanced Settings area Select Yes for Missed accepted calls count if you want to deactivate this function The default setting is Yes Settings for ringer For each connecti...

Page 83: ...eters for the voice quality Packed time for RTP packages Select the interval for sending RTP packets 20 or 30 ms RTP Real time Transport Protocol is a protocol for the continuous transmission of audio...

Page 84: ...n Settings Telephony Ring Tones An entry exists for each VoIP connection Select a Melody form the list Click on Test to play back the selected melody Saving settings Click on Save to save your setting...

Page 85: ...oIP account and whether an area code should be dialled first Settings Telephony Dialling Plans Enter the Phone Number that the dialling plan is to apply to Select Use Area Codes if you want to call th...

Page 86: ...the directory and other lists Exceptions Numbers for which you have defined dialling plans here Select your Country The fields under International show the Prefix and the Code Number for the selected...

Page 87: ...lete an entry Click on Delete all to delete all entries Click on Block anonymous caller to block all anonymous calls Click on Save to save your settings on this screen Voice mail services Only availab...

Page 88: ...ess your voice mails missed calls e mails and missed alarms at the press of a key E page 50 This key flashes if a new message has been received You can switch the flashing on or off for every message...

Page 89: ...gs on this screen LDAP Name Filter LDAP Number Filter LDAP filters can be used to specify criteria for searches for spe cific objects in the directory e g all users whose first name starts with A or a...

Page 90: ...ing Click on Edit to assign a phone number or function to a Key The window for programming the selected key will open Select the required function from the Function Select list Line Assigns a specific...

Page 91: ...status of a shared line It will be configured on all extensions for the group The keys will flash on all extensions if a call comes in and light up if the line on any extension is busy No actions are...

Page 92: ...page 96 u Load ring tones page 97 u Restart the device and restore factory settings page 97 u Save and restore telephone data page 98 u Perform and configure a firmware update page 99 Date and time O...

Page 93: ...d protected for security purposes Settings System Security On this screen you can change the passwords for administrator identification and user identifi cation For security reasons you should always...

Page 94: ...lect your required setting Saving settings Click on Save to save the settings on this screen Device Language Language for the display screens Web Interface Language Language for the Web configurator T...

Page 95: ...irectory Click on the phone symbol next to the number The number is dialled via the phone s handsfree function Click on to end the call or to interrupt the dialling Searching for an entry In the searc...

Page 96: ...to delete the entry All calls This screen is for managing your call lists All features described here are also available via the phone s display menu page 42 Date Time Time of the call conference call...

Page 97: ...Enter a Name for the ringer and click on Store Rebooting and resetting to factory settings Only available in administrator mode You may have to reboot your phone in certain operational situations for...

Page 98: ...ary restore it back onto the phone Settings System Save and Restore Transferring data from phone to PC Select which data you want to save Directory Phone settings Configfile configuration file Click S...

Page 99: ...rnet during the firmware update Settings System Firmware Update Updating firmware automatically Select Yes for Automatic check for software updates Enter the Web address for the automatic update searc...

Page 100: ...his screen shows the system log The events are displayed with the Date Time and Message This information may be useful in the event of problems involving Customer Care Click on Reload to update the di...

Page 101: ...n nel Click on Start Every incoming or outgoing data packet to or from your phone is recorded Click on Stop to stop recording To save the PCAP file pcapdump pcap click on Store and select a directory...

Page 102: ...cal substances can cause changes to the telephone s exterior Due to the wide variety of chemical products available on the market it was not possible to test all substances Using insert strips The pho...

Page 103: ...on We Teldat GmbH declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999 5 EC A copy of the 1999 5 EC Declaration of Conformity is availab...

Page 104: ...ions of the GPL are available on the Internet at www gnu org licenses translations html u The source text including copyright notices for the free software is available on the Internet at www teldat d...

Page 105: ...that you know you can do these things To protect your rights we need to impose restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions transl...

Page 106: ...on in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the...

Page 107: ...red form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plu...

Page 108: ...generous contributions to the wide range of software dis tributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willi...

Page 109: ...want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistribute and change under these terms To do so attach the follo...

Page 110: ...r school if any to sign a copyright disclaimer for the program if necessary Here is a sample alter the names This General Public Licence does not permit you to incorporate your program into proprietar...

Page 111: ...n elmegIP120_v1 appendix fm 01 08 2012 Version 2 27 05 2010 111 elmeg IP120 Teldat Accessories Accessories Extension module each with 14 additional programmable keys For elmeg IP120 T100 Product numbe...

Page 112: ...D and password to log in Automatic redial Several attempts to call are made automatically when the line is busy The number is adjust able B Block dialling Enter the complete phone number and correct i...

Page 113: ...ice packets are received There are different codecs with differing degrees of compression for instance Both parties involved in the telephone connection caller sender and recipient must use the same c...

Page 114: ...ome routers you can specify that the IP address for the phone is never changed Displayed name VoIP provider feature You can specify any name that is to be shown to the other party during a call instea...

Page 115: ...ed IP address DynDNS Dynamic DNS DNS is used to assign domain names and IP addresses For dynamic IP addresses this service is now enhanced with Dynamic DNS This permits the use of a network component...

Page 116: ...packets that are too big are split into smaller packets fragments before they are trans ferred They are put together again when they reach the recipient defragmented Full duplex Data transmission is...

Page 117: ...n the USA and Japan national standards were previously more fre quently supported H Headset Combination of microphone and headphone A headset makes using speaker mode more convenient Headsets that can...

Page 118: ...the TCP IP protocols e g LAN Internet On the Internet domain names are usually assigned instead of IP addresses DNS assigns the corresponding IP address to the domain name The IPv4 IP address has fou...

Page 119: ...s per second Unit of the transmission speed in a network MRU Maximum Receive Unit Defines the maximum user data volume within a data packet MTU Maximum Transmission Unit Defines the maximum length of...

Page 120: ...cts against unauthorised use When the PIN is activated a number combination has to be entered to access a protected area Port Data is exchanged between two applications in a network across a port Port...

Page 121: ...ce quality is better i e fewer delays less echoing less crack ling R RAM Random Access Memory Memory in which you have reading and storage rights Items such as melodies and screen pictures are saved i...

Page 122: ...r Makes a service available to other network subscribers clients The term can indicate a computer PC or an application A server is addressed via the IP address domain name and port SIP Session Initiat...

Page 123: ...superordinate transport protocol Transmission rate Speed at which data is transmitted in the WAN or LAN The transmission rate is measured in data units per unit of time Mbit s Transport protocol Contr...

Page 124: ...tablished and transmitted via the telephone network but via the Inter net or other IP networks VoIP provider A VoIP SIP or gateway provider is an Internet service provider that provides a gateway for...

Page 125: ...umber 33 43 in Web configurator 96 missed calls 42 opening 33 outgoing calls 42 Call list redial 33 saved information 43 transferring entry to directory 44 Call Manager 74 Call recording 87 Call recor...

Page 126: ...accessing via key 90 transferring from PC to phone 98 transferring to PC 98 Directory entry 45 changing default number 47 deleting 47 displaying 46 editing 46 47 Directory key programming 90 Directory...

Page 127: ...elephony configuring 22 IP address 58 auto configuration 61 70 dynamic 59 68 finding 30 64 IPv4 60 69 IPv6 61 70 prefix 61 70 static 58 59 61 68 70 IP protocol 58 59 68 IPv4 58 IPv6 58 K Kensington lo...

Page 128: ...menu 58 setting up via Web configurator 67 wired 58 Network configuration default setting 21 Network mailbox 49 87 new message 49 Network provider data 80 Network type 59 61 Number dialling from call...

Page 129: ...tings via display menu advisory tones 54 date and time 51 display backlight 55 display contrast 56 display language 56 ringers 52 Shared line defining for function key 90 Silence suppression 84 Silenc...

Page 130: ...playing 49 Voice quality 74 83 VoIP account DTMF transfer 81 entering login data 79 manual configuration 80 personal provider data 79 selecting 31 standard 31 VoIP status 100 Volume for ringer 52 Vol...

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