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ShareView Wireless
79060-WPS User Manual
9.2 Check the Wi-Fi RSSI on Dongle or Mobiles
Use a Wi-Fi analysis software to place the base unit on the same network as the dongle or mobiles to
measure the Wi-Fi RSSI (Received Signal Strength Indicator). We recommend the RSSI be above -
70dB to be good enough to keep a stable signal transmission. If not, take the steps for
Bad wireless
connection
congestion in the Troubleshooting section.
10. Troubleshooting
Here you can find some fundamental problems and possible causes, which can be happen during
the use of “Wireless Media”. Find out if the problem you’ve encountered is in the table below.
Problem
Cause
Solution
Can’t find base unit device when
using “WirelessMedia for
Android” application in Android
device or Airplay on IOS device
Wi-Fi password of base unit
changed when android or IOS
device is connected to the Wi-
Fi of base unit
Reconnect the mobile by
entering password showed on
home screen.
The image quality on the main
display screen isn’t satisfactory
The quality or length of the
cable between the Base Unit
and the display, or the
connection between these
two.
Replace the cable
Use another cable.
Check the cable to be
fasten properly.
Improper resolution for the
main screen.
WMB1 could output
3840x2160_60Hz,
3840x2160_50Hz
3840x2160_30Hz,
1920x1080_60Hz,
1920x1080_50Hz,
1920x1080_30Hz
Change the resolution on
the Setting configuration.
And match it to the native
resolution of the main
screen. See chapter 7.
Bad wireless connection
The connection between the
transmitter and the base unit is
not stable
Wi-Fi problems.
Interference in the radio
channel.
Overload in the radio
channel.
“WirelessMedia” does not
automatically jump to other
channels when there are
changes in the RF
environment.
Use a Wi-FI scanner to find
a free wireless frequency
and channel and select it
via the setting
configuration.
Regularly check the RF
environment if there are
frequently changes in Wi-Fi
networks in your
environment.
