Tecma EasyFit Eco Owner’s & Installation Manual
14
www.thetfordmarine.com
www.thetfordmarine.com
Troubleshooting
PROBLEM
CAUSE
ACTION/SOLUTION
Toilet does not flush or
flush performance is poor
Waste tank is full
Empty waste tank before continuing to use toilet.
Clog at pump inlet
Clear clog. DO NOT flush foreign objects.
Solid object in macerator
DISABLE power. Attempt to remove object. If unsuccessful, contact Thetford Service.
DO NOT flush foreign objects.
Low voltage
Check that toilet supply voltage is 12V+/-2V (24V+/-2V) AND that there is no more than
a 10% decrease in voltage when macerator is running. If voltage decreases more than
this, there may be a wiring problem in the boat.
Water does not enter bowl
during flush or water add
cycle
Water supply line kinked or not connected
Check that supply line is properly connected to fresh water supply. Check for kinks in
the supply line.
No power to water pump
Check that fuse/circuit breaker has not tripped. Ensure all electrical connectors to water
pump are fully mated.
Water supply has been turned off
Open water supply valves or reconnect power to supply pump.
Solenoid not plugged into relay module (where applicable)
Ensure wiring harness to solenoid is fully connected.
Water continues dripping
briefly into bowl after flush
cycle is complete
Toilet is installed below water line with vented loop in water
supply line
Normal operation – if only a small amount of water drips from nozzle.
Bowl drains dry after flush
Water is siphoning out of bowl due to discharge hose
pulled down
Discharge hose from macerator pump is pulled down. Straighten hose so that top of
discharge hose is in line with toilet nozzle.
NOTE:
This Troubleshooting Guide is intended to provide a basic service aid in the case of incorrect toilet operation. If the suggested actions above do
not resolve the issue, it may be necessary to bring unit in for professional service. Thetford Customer Service: 1-800-543-1219
.
Warranty
■
All Tecma fi nished products have a warranty of
2 years from the date of registration of the boat
■
All Tecma replacement parts have a warranty
of 2 years from date of purchase
■
This warranty does not apply to products which
have been subjected to misuse, negligence,
accident, fi re, improper repair, improper instal-
lation, or any other unreasonable use deviating
from the manufacturer recommendations.
Warranty parts request
■
Claims under warranty must be fi led only
through the authorized Tecma service
centers .
• Copy of the certifi cate of registration of
the boat / purchase invoice
•
Brief description of the fault / problem
■
The complete list of Tecma authorized
service centers can be downloaded from our
website www.thetfordmarine.com or can be
obtained from our Customer service at the
following contacts:
Garantie
■
Tous les produits finis
Tecma
bénéficient
d’une garantie de 2 ans à compter de la date
d’enregistrement du bateau
■
Toutes les pièces de rechange
Tecma
ont une
garantie de 2 ans à compter de la date d’achat
■
Cette garantie ne se applique pas aux produits
soumis à un abus, une négligence, un accident,
un incendie, une mauvaise réparation, une
mauvaise installation, ou toute autre utilisation
déraisonnable s’écartant des recommandations
du fabricant.
Demande des pièces sous
garantie
■
La réclamation doit être soumise à un
centre de service Tecma autorisé. Elle doit
comprendre :
• Une copie du certifi cat d’enregistrement ou
de la facture d’achat du bateau
•
Une brève description de la défectuosité ou
du problème
■
La liste complète des centres de service
Tecma autorisés peut être téléchargée sur
notre site Web www.thetfordmarine.com
ou obtenue auprès de notre service à la
clientèle par les moyens suivants :
www.thetfordmarine.com
Tél. : 1-800-543-1219
Garantía
■
Todos los productos
Tecma
tienen una garantía
de 2 años desde la fecha de registro de la
embarcación.
■
Todas las piezas de recambio
Tecma
tienen una
garantía de 2 años desde la fecha de compra.
■
Esta garantía no se aplica a los productos
sometidos a uso indebido, negligencia,
accidentes, incendios, reparación inadecuada,
instalación incorrecta o cualquier otro
uso no razonable que se desvíe de las
recomendaciones del fabricante.
Solicitud de piezas en
garantía
■
La solicitud de garantía - si válida - deben
presentarse sólo a través de los centros de
servicio autorizado
Tecma
.
• Copia del certifi cado de registro de la
embarcación / factura de compra
•
Breve descripción del problema
■
La lista completa de centros de servicio
autorizados de Tecma puede descargarse de
nuestro sitio web (www.thetfordmarine.com) o
se puede obtener a través de nuestro depto.
de Servicio al cliente, cuya información de
contacto es:
www.thetfordmarine.com
Tel. 1-800-543-1219
www.thetfordmarine.com
Tel. 1-800-543-1219
Maintenance
- con’t.
Entretien
- suite
Mantenimiento
- con’t.
