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FAQ

NVR User Manual

134

Schedule Configuration for details.
c.

Maybe HDD is full and thus the NVR is not able to record. Check HDD information from

Disk Management and if required, please enable the recycle function (please see 7.1.2
Advanced Configuration for details).
d.

There is no disk but cameras in the disk group, so please add at least one disk to the group.

Refer to 7.5.1 Storage Mode Configuration for details.
e.

The HDD could have gone bad. Please change another one.

Q9.

Fail to access the NVR remotely through IE.

Please make sure the IE version is IE8 or above.

Please check whether the PC has enabled the firewall or installed the antivirus software.

Please try to access the NVR again after you disable the firewall and stop the antivirus
software.
c.

Allow & block list may have been set in Account and Authority setting. The PC of which

the IP address is in the black list or out of the white list cannot access the NVR remotely.

Q10.

ActiveX control cannot be downloaded. How can I do?

IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.

①

Open IE browser. Click



Internet Options.

②

Select Security



Custom Level. Refer to Fig 10-1.

③

Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 10-2.

④

Then click “OK” to finish setup.

Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings.

Summary of Contents for NS64P8N8

Page 1: ...64 Channel NVR 2U NS64P8N8 ...

Page 2: ... with a dry cloth Do not block any ventilation openings and ensure proper ventilation around the machine Do not power off the device at normal recording condition This machine is for indoor use only Do not expose the machine in rain or moist environment In case any solid or liquid get inside the machine s case please turn off the device immediately and get it checked by a qualified technician Do n...

Page 3: ... Interface Introduction 21 3 2 2 Setup Panel 23 3 2 3 Main Functions 25 4 Camera Management 27 4 1 Add Edit Camera 27 4 1 1 Add Camera 27 4 1 2 Edit Camera 29 4 2 Add Edit Camera Group 30 4 2 1 Add Camera Group 30 4 2 2 Edit Camera Group 31 4 2 3 IP Planning 31 5 Live Preview Introduction 33 5 1 Preview Interface Introduction 33 5 2 Preview Mode 34 5 2 1 Preview By Display Mode 34 5 2 2 Quick Sequ...

Page 4: ...1 Disk Management 61 7 5 2 Storage Mode Configuration 62 7 5 3 View Disk and S M A R T Information 63 8 Playback Backup 65 8 1 Instant Playback 65 8 2 Playback Interface Introduction 65 8 3 Smart Playback 68 8 4 Record Search Playback Backup 70 8 4 1 Search Playback Backup by Time sliced Image 71 8 4 2 Smart Search 73 8 4 3 Search Playback Backup by Time 74 8 4 4 Search Playback Backup by Event 74...

Page 5: ... Device Management 95 11 1 Network Configuration 95 11 1 1 TCP IP Configuration 95 11 1 2 Port Configuration 98 11 1 3 PPPoE Configuration 99 11 1 4 DDNS Configuration 99 11 1 5 E mail Configuration 102 11 1 6 UPnP Configuration 103 11 1 7 NAT Configuration 104 11 1 8 FTP Configuration 104 11 1 9 Platform Access 104 11 1 10 SNMP 105 11 1 11 View Network Status 106 11 2 Basic Configuration 106 11 2...

Page 6: ...ch 121 13 Remote Surveillance 123 13 1 Mobile Client Surveillance 123 13 2 Web LAN Access 123 13 3 Web WAN Access 124 13 4 Web Remote Control 125 13 4 1 Remote Preview 126 13 4 2 Remote Playback 129 13 4 3 Remote Backup 130 13 4 4 Remote Configuration 130 Appendix A FAQ 131 Appendix B Calculate Recording Capacity 137 Appendix C Compatible Device List 138 ...

Page 7: ...l stream recording of each camera Support IP cameras to be added quickly or manually Support batch or single configuration of the cameras OSD video parameters mask motion and so on Support a maximum of 8 user permission groups including Administrator Advanced and Ordinary which are the default permission groups of the system Support a maximum of 16 users to be created multiple web clients login by...

Page 8: ...different disk groups with different storage capacity Support disk information and disk working status viewing Support batch formatting of the disks Record Configuration Support main stream and sub stream recording at the same time and batch or single configuration of the record stream Support manual and auto record modes Support schedule recording sensor alarm recording and motion detection recor...

Page 9: ...d manually Support system auto reboot when exception happens Network Functions Support TCP IP and PPPoE DHCP DNS DDNS UPnP NTP SMTP protocol and so on Support black and white list function and the IP address IP segment MAC address can be allowed or blocked Support multiple browsers including IE8 9 10 11 Firefox Opera Chrome available only for the versions lower than 45 and Safari in MAC system Sup...

Page 10: ... to factory default Press and hold the right mouse button for 5 seconds in any interface to switch the output to VGA and the NVR will display the video at the lowest resolution which the NVR supports 1 3 Front Panel Descriptions The following descriptions are for reference only Type I Name Descriptions REC When recording the light is blue Net When access to network the light is blue Power Power in...

Page 11: ...oduce their interfaces and connections The interfaces and locations of the interfaces are only for references Please take the real object as the standard No Name Descriptions 1 ALARM OUT Relay output connect to external alarm 2 GND Grounding 3 AUDIO IN Audio input connect to audio input device like microphone pickup etc 4 DC12V DC12V power input 5 LAN Network port 6 VGA Connect to monitor 7 ALARM ...

Page 12: ...oard A is TX B is TX 5 AUDIO OUT Audio output connect to sound box 6 LAN Network port 7 HDMI Connect to high definition display device 8 USB Connect USB storage device or USB mouse 9 GND Grounding 10 ALARM OUT Relay output connect to external alarm 11 ALARM IN Alarm inputs for connecting sensors 12 AUDIO IN Audio input connect to audio input device like microphone pickup etc 13 Power Switch Press ...

Page 13: ...monitor as an AUX output channel by channel Only video display no menu show 11 RS485 A B interface Connect to a keyboard A is TX B is TX 12 ALARM IN Alarm inputs for connecting sensors 13 AUDIO IN Audio input 14 Power Switch Press the switch to turn on off the NVR 15 Power Supply Power supply interface No Name Descriptions 1 Power Supply DC48V power supply interface 2 PoE port 8 PoE network ports ...

Page 14: ...s interface of some models is unavailable 8 RS485 A B interface Connect to keyboard A is TX B is TX 9 ALARM OUT Relay output connect to external alarm 10 GND Grounding 11 ALARM IN Alarm inputs for connecting sensors 12 AUDIO IN Audio input connect to audio input device like microphone pickup etc 13 AUDIO OUT Audio output connect to sound box 14 Power Switch Press the switch to turn on off the NVR ...

Page 15: ... type are both available The way to connect sensor and the device is as shown below The alarm input is an open closed relay If the input is not an open closed relay please refer to the following connection diagram Alarm Output The way to connect alarm output device Pull out the green terminal blocks and loosen the screws in the alarm out port Then insert the signal wires of the alarm output device...

Page 16: ... the following figures RS485 Connection There are two types of RS485 interfaces Type 1 Type 2 Type 1 The P Z interfaces are unavailable temporarily K B interfaces are used to connect keyboard Type 2 The RS485 interfaces are used to connect keyboard A is TX B is TX ...

Page 17: ...off after a while by clicking the OK button Disconnect the power By mouse Click Start Shutdown to pop up the Shutdown window Select Shutdown in the window The unit will power off after a while by clicking the OK button Disconnect the power 2 2 Remote Controller It uses two AAA size batteries Open the battery cover of the remote controller Place batteries Please take care the polarity and Replace t...

Page 18: ...reset setting in PTZ mode Cruise Button To go to cruise setting in PTZ mode Track Button No track function temporarily Wiper Button No function temporarily Light Button No function temporarily Clear Button No function temporarily Fn2 Button No function temporarily Info Button Get information about the device To control playback Play Pause Stop Previous Frame Next Frame Speed Down Speed Up Snap But...

Page 19: ...anel and the panel will disappear automatically after you move the mouse away from it Mouse control in text input Move the mouse to the text input box and then click the box The input keyboard will pop up automatically 2 4 Text input Instruction Button Function REC Record manually Search To enter search mode MEUN To enter menu Exit To exit the current interface ENTER To confirm the choice or setup...

Page 20: ...wn below Button Meaning Button Meaning Backspace key Switch key of punctuation character Delete Key Enter key Switch key between upper and lower letter Space key Switch key of language 2 5 Common Button Operation Button Meaning Click it to show the menu list Click it to change the sequence of the list Click it to change the camera displaying mode Click it to close the current interface Click it to...

Page 21: ...tup to make the NVR work normally You must configure the wizard if you start the NVR for the first time or click Skip to cancel the wizard next time Click Wizard Setup to start wizard The setting steps are as follows System Login Set your own password or use the default when you use the wizard for the first time the default username of the system is admin and the default password of admin is 12345...

Page 22: ...he wizard for the first time Refer to the following figure Set the time zone system time date format and time format The DST will be enabled by default if the time zone selected includes DST Click Next to continue Network Settings Check Obtain an IP address automatically and Obtain DNS automatically to get the IP address and DNS automatically the DHCP function of the router in the same LAN should ...

Page 23: ... the picture below Please refer to 11 1 1 TCP IP Configuration for detail introduction of the internal Ethernet port If the NVR has two network ports or above you can select the network work pattern as required Network Fault Tolerance and Multiple Address Setting are available Refer to the pictures below Please refer to 11 1 1 TCP IP Configuration for more detailed information ...

Page 24: ...Wizard Main Interface NVR User Manual 18 ...

Page 25: ...resh to refresh the list of online IP cameras which are in the same local network with NVR and then click to add the searched camera Click Add All to add all the cameras in the list Click to delete the added camera Click Delete All to delete all the added cameras ...

Page 26: ...nly when the added camera is online Click Next to continue Tips Please skip Step and if the NVR do not support RAID function Disk Mode Click Enable RAID to enable the RAID function Click Next to continue Create an array Set the array name and select array type which including RAID0 RAID1 RAID5 RAID6 and RAID10 The global hot spares and array capacity can also be set up here See 7 5 Disk for detail...

Page 27: ...unction in the interface or set it in the network configuration after exiting the wizard please refer to 11 1 7 NAT Configuration for details You can scan the QRCode through mobile client which is installed in the mobile phone or PAD to log in the mobile client instantly Please refer to 12 1 Mobile Client Surveillance for details Click OK to save the settings 3 2 Main Interface 3 2 1 Main Interfac...

Page 28: ... 1 Instant Playback or going to the playback interface for playback operations 8 2 Playback Interface Introduction click to go to the playback interface For instance if you choose 5 minutes ago as the default playback time you can playback the record from the past five minutes Manual record button Click it to enable disable record Manual alarm button Click it to trigger or clear the alarm out manu...

Page 29: ...indow Click on the top right corner and then select Customize Display Modes to view all the display modes in the display mode list refer to 5 2 1 Preview By Display Mode for detail configuration of the display mode Double click one display mode in the list to switch to the display mode for previewing Click on the top right corner and then select Face Recognition to go to face recognition interface...

Page 30: ...s an example The Camera module provides convenient links such as Add Camera Edit Camera Image Settings Motion Intelligence Analysis and PTZ Click Camera to go to the camera management interface as shown below There are some function items on the left side of the camera management interface Click each item to go to corresponding interface or window For instance click Add Camera to pop up ...

Page 31: ...ee 5 3 Preview Image Configuration for details Motion see 9 2 1 Motion Configuration for details and PTZ see Chapter 6 PTZ for details and so on Record The module covers the functions such as Encode Parameters and Record Schedule and so on Please see Chapter 7 Record Disk Management for details Alarm The module covers the functions such as Sensor and Motion Alarm Handling and Alarm Out Settings Pl...

Page 32: ...as Account Management see 10 1 Account Management for details and Permission Management see 10 3 Permission Management for details and so on System The module covers the functions such as Basic Configuration see 11 2 Basic Configuration for details Device Information see 11 8 View System Information for details Log Information see 11 7 View Log for details and Configuration File Import Export see ...

Page 33: ...e pictures below Click Add Camera in the setup panel or in the top right corner of the preview window to pop up the Add Camera window as shown below You can quickly add or add the IP camera manually Quickly Add Check the cameras and then click Add to add cameras Click to edit the camera s IP address username and password and so on Click Default Password to set the default username and password of ...

Page 34: ...ck to delete the camera Click Default Password to set the default username and password of each camera Note Some models may not support this function Click Start Settings System Basic General Settings to check Enable Add IPC by Zero Operation If the NVR has unoccupied channels it can add IPC without any operation by restarting Add Recorder Quickly Add Select the searched NVR DVR and the click Add ...

Page 35: ...en click Modify IPC Password to pop up a window check the IPCs in the window set the new password and then click OK only the online IPCs passwords can be modified and a batch of IPCs passwords can be modified at the same time Click to upgrade an online IPC or click in the Upgrade header line and then click IPC Batch Upgrade to upgrade a batch of IPCs select the device which stores the upgrade file...

Page 36: ...rivate protocol will be shown automatically in the camera list One of the two conditions must be met if the IP camera which directly connects to the PoE port of the NVR through ONVIF protocol should be shown automatically in the camera list The IP camera which directly connects to the PoE port is in the same network segment with the internal ethernet port The DHCP obtain an IP address automaticall...

Page 37: ...he camera group sequence view in the window Check the cameras and then click Add to add group Click to view the cameras in the group after adding group 4 2 2 Edit Camera Group Click to modify the group information such as group name and dwell time Click to delete the group 4 2 3 IP Planning Some models may not support this function ...

Page 38: ... same local network as the local NVR The user may add the IPC of other NVRs DVRs into the unoccupied channels of the local NVR Click to edit the IP address user name or password and other information of the NVRs Click behind the Add button to add the IPC selected and the user may edit the IP address user name or password by clicking behind the Edit button ...

Page 39: ...cyan stands for intelligence record Click the preview window to show the tool bar as shown in area right click the preview window to show the menu list The tool bar and menu list are introduced in the table below Button Menu List Meaning Move tool Click it to move the tool bar anywhere Manually Record On Click it to start recording Instant Playback Click to playback the record click Instant Playba...

Page 40: ... camera information The single channel amplification interface is as shown below Press and drag the blue box to select the zoom in area Click to zoom the image Click the camera selection box to select other cameras for amplification Click Back to return to the live preview interface 5 2 Preview Mode 5 2 1 Preview By Display Mode Set different screen modes and cameras display sequences as required ...

Page 41: ... camera or camera group in the list to add them to the selected window Click to save the current display mode refer to 5 2 4 Scheme View In Sequence for detail configurations The display mode will be saved and displayed in the display mode list in the live preview interface Edit Display Mode Click Customize Display Modes tab in the live preview interface and then select one display mode in the lis...

Page 42: ...lect the view mode according to the installation mode and display mode of the fisheye camera Please refer to User Manual of relevant camera 5 2 2 Quick Sequence View You can start quick sequence view if the scheme has not been created If the scheme has been created please refer to 5 2 4 Scheme View in Sequence for details ...

Page 43: ...up according to the camera number of the current screen mode Double click the sequence view interface to pause the view double click again to restore the view Click to stop the view 5 2 3 Camera Group View In Sequence You can start camera group view in sequence if camera group has been created see 4 2 1 Add Camera Group for details Go to the live preview interface and then select a camera window ...

Page 44: ...ow and then click Close Dwell to stop the view 5 2 4 Scheme View In Sequence Click Start Settings System Basic Output Settings to go to the interface as shown below Area displays all the dwell schemes area shows the detailed information of the scheme area displays all the cameras and groups area is the tool bar clear button favorite button click it to pop up a window enter the display mode name in...

Page 45: ... You can click the right click menu Clear in area to remove a single camera or click to remove all the cameras c Click Apply to save the settings Start Sequence View Go to live preview interface and then click to pop up a window Set the dwell time in the window and then click to start scheme view in sequence Double click the sequence view interface to pause the view double click again to restore t...

Page 46: ...s to the windows 5 3 POS Settings This function is only available for some models If no such function please skip the following instructions Click Start Settings Basic POS Settings to go to the interface Enable POS and click Configure under Connection Settings to go to the following interface Enter IP address of the POS you want to add Check Filter destination Filter POS port and Filter destinatio...

Page 47: ...r Display Settings to set the position of the POS information Use the default settings of the general settings Check Trigger Camera and click Configure under it to bind POS to the camera One POS can be bound to multiple channels but one channel can only be bound to one POS ...

Page 48: ...roduction NVR User Manual 42 Click Apply to save the settings and then the transaction information will be displayed on the preview image in real time One POS is bound to one camera One POS is bound to multiple cameras ...

Page 49: ...amera name or double click the camera name in the camera list to change the camera name enable or disable the name and time OSDs if enabled drag the red name and time OSDs directly in the image view area to change the OSDs display position and select the date and time formats Click Apply to save the settings 5 4 2 Image Settings Click Start Settings Camera Image Image Settings to go to the followi...

Page 50: ...or detailed introductions of these items You can click Default to restore the image settings to the default factory settings 5 4 3 Mask Settings Some areas of the image can be masked for privacy Up to four mask areas can be set for each camera Click Start Settings Camera Image Mask Settings to go to the interface as shown below Select the camera and enable the mask Click the Draw button and then d...

Page 51: ...tion Click Start Settings Camera Image Fisheye Settings to go to the interface as shown below Select the camera and the mode of fisheye and installation 5 4 5 Image Adjustment Go to live preview interface and then click button on the tool bar under the camera window to go to the image adjustment interface ...

Page 52: ... is purer the image is brighter Hue It relates to the total color degree of the image Sharpen It relates to the resolution level of the image plane and the sharpness level of the image edge Wide Dynamic The wide dynamic range WDR function helps the camera provide clear images even under back light circumstances When there are both very bright and very dark areas simultaneously in the field of view...

Page 53: ...is selected focus button One Key Focus Day night mode switch autofocus will be available if auto mode is selected the time interval setup will be available Click to increase decrease the focal length Click it to focus instantly Day night mode switch autofocus If checked the lens will focus automatically when the camera is switching day night mode Time Interval It is the time interval when camera l...

Page 54: ...ects to the IP camera on the top right of the interface for PTZ control Introductions of the buttons on the bottom right of the interface Button Meaning Click to rotate the dome Click to stop rotating the dome Click to zoom in out the camera image Click to increase decrease the focal length Click to increase decrease the iris of the dome Drag the slider to adjust the rotating speed of the dome Cli...

Page 55: ...ster the dome or PTZ rotates The dome or PTZ will stop rotating when you stop dragging the analog joystick 3D Control Click the camera image on any area and then the image will be centered on the clicked point Refer to the picture as shown below Drag the mouse from A to B to get a green rectangle and the rectangle area will be zoomed in Refer to the picture as shown below Drag the mouse from C to ...

Page 56: ...age and then slide the scroll wheel of the mouse forward to zoom in the image slide the scroll wheel of the mouse backward to zoom out the image Preset Setting Click Preset to go to preset operation tab and then click Add to pop up a window as shown below Select the preset and then enter the preset name in the window finally click OK to save the settings You can add 255 presets for each dome at mo...

Page 57: ... the Add Preset window Before adding preset to the cruise please add preset of the dome first In the Add Preset window select the preset name preset time and preset speed and then click OK In the Add Cruise window you can click to reselect the preset then change the preset time and speed Click to delete the preset Click Add to save the cruise Click to start the cruise and click to stop the cruise ...

Page 58: ...ntrol interface please see 6 1 PTZ Control Interface Introduction for details Edit preset Select camera and preset You can enter the new name of the preset and then click to save the new preset name Adjust the rotating speed position zoom focus and iris of the preset and then click Save Position to save the preset Delete Preset Select camera and preset and then click Delete to delete the preset 6 ...

Page 59: ...cruise in the Cruise interface Input the new cruise name and then click to save the cruise name Click Add Preset to add preset to the cruise Click to edit the preset Click to delete the preset from the cruise Click one preset in the preset list and then click to move down the preset and click to move up the preset Click to start the cruise and click to stop it Delete Cruise Click in the camera lis...

Page 60: ...rd Sensor alarm record will be enabled when sensor alarm happens Motion Record Sensor Record Motion sensor alarm record will be enabled when motion sensor alarm happens Always 24ⅹ7 Record Motion Record Normal record is enabled all the time motion alarm record will be started when motion alarm happens Always 24ⅹ7 Record Sensor Record Normal record is enabled all the time sensor alarm record will be...

Page 61: ...ns will be H 265 and H 264 if the connected IP camera supports H 265 or the option will be H 264 only GOP group of pictures Resolution the higher the resolution is the clearer the image is FPS the higher the frame rate is the more fluency the video is However more storage room will be taken up Bitrate Type CBR and VBR are optional CBR means that no matter how much change is seen in the video scene...

Page 62: ...n click Apply to save the settings Pre alarm Record Time set the time to record before the actual recording begins Post alarm Record Time set the time to record after the actual recording is finished Expiration Time set the expiration time for recorded video If the set date is overdue the recorded data will be deleted automatically 7 2 Encode Parameters Setting Click Start Settings Record Encode P...

Page 63: ...t Settings Record Record Schedule Edit Schedules to go to the interface as shown below 24ⅹ7 24ⅹ5 and 24ⅹ2 are the default schedules you cannot edit or delete 24ⅹ7 while 24ⅹ5 and 24ⅹ2 can be edited and deleted Click the schedule name to display the detailed schedule information on the left side of the interface The seven rows stand for the seven days in a week and each row stands for 24 hours in a ...

Page 64: ... button Set Day Schedule Click and then drag the cursor on the time scale to set record time click and then drag the cursor on the time scale to delete the selected area You can manually set the record start time and end time Click or and then click Manual on each day to pop up a window as shown below Set the start and end time in the window and then click OK to save the settings ...

Page 65: ...et the week schedule Refer to the picture below Set the start and end time check the days in the window and then click OK to save the settings Click All to set all week recording click Reverse to swap the selected and unselected time in a week click Clear All to clear all the selected area in a week 7 3 2 Record Schedule Configuration Click Start Settings Record Record Schedule Schedule Configurat...

Page 66: ...ch camera See 7 3 Schedule Setting for details 7 4 3 Motion Based Recording Motion Based Recording the system will start motion based recording when the motion object appears in the setup schedule The setup steps are as follows Set the motion based recording schedule of each camera See 7 3 Schedule Setting for details Enable the motion and set the motion area of each camera See 9 2 1 Motion Config...

Page 67: ...disk management interface You can view the NVR s disk number and disk status and so on in the interface Click Formatting to format the HDD Some models may not support this function The settings of RAID are as followings Please skip the settings of physical disk array and disk mode if the NVR doesn t support this function Physical Disk Click Start Settings Disk Disk Management Physical Disk to go t...

Page 68: ...de Click Start Settings Disk Disk Management Disk Mode to go to disk mode interface Click Enable RAID and save the settings 7 5 2 Storage Mode Configuration Click Start Settings Disk Storage Mode to go to the interface as shown below Note 1 The new HDD should be formatted for normal use 2 For normal use of the HDD which has been used in other NVR if the NVR is of the same model with the new NVR pl...

Page 69: ...oup and then click on the top right corner of the added disk or camera to delete it from the group The deleted disks and cameras will be moved into group one automatically Each group can add the disks and cameras from other groups Each disk and camera can only be added into one group Select a disk group and then click in the disk or camera row to pop up a window Check the disks or cameras in the w...

Page 70: ...Record Disk Management NVR User Manual 64 ...

Page 71: ...ure below Drag the playback progress bar to change the playback time You can also click the right click menu Instant Playback in the camera window and then set the instant playback time to play back the record 8 2 Playback Interface Introduction Click on the tool bar at the bottom of the live preview interface or click Start Playback to go to the playback interface as shown below click on the tool...

Page 72: ... bottom of the playback interface are introduced in the table below Button Meaning Start button Click it to pop up area Full screen button Click it to show full screen click it again to exit the full screen Screen mode button OSD ON button Click it to enable OSD click to disable OSD Stop button Rewind button Click it to play video backward Play button Click it to play video forward Pause button De...

Page 73: ...f crossing the line after drawing the line Draw quadrilateral You can search the record in this quadrilateral after drawing it Select face button Click it to select face only available for some models Smart playback settings Click it to set smart playback Note Some models may not support face search and face smart playback Introduction of area Button Meaning Click it to go to record search and bac...

Page 74: ...y after the above operations Introduction of the record time scale area A tool bar will appear after moving the mouse to the record time scale Click to zoom the timeline click to recover the timeline to 24 hours ratio Drag the timeline or slide the scroll wheel of the mouse on the time scale to show the hidden time on the top or bottom of the timeline You can also click to show the hidden time on ...

Page 75: ...esired area Then the system will automatically search the record files of this area The cyan blocks indicate that there are intelligent recording files Move the cursor to such block and click to play the record Smart Playback by Drawing Line Click and draw a line in the desired area Then the system will automatically search the ...

Page 76: ...rt Playback by Drawing Quadrilateral Click and draw a quadrangle in the desired area Then the system will automatically search the record files of this area The cyan blocks indicate that there are intelligent recording files Move the cursor to such block and click to play the record 8 4 Record Search Playback Backup The record data and the snapped pictures can be backed up through network USB U di...

Page 77: ...a name not the thumbnail A maximum of 196 camera names can be listed If the camera name number is more than 196 the time view mode will be disabled and the camera view mode will be available only Select one camera in the interface and then click the Open button Click the image box to play the record in the small playback box on the left side of the interface the box which has image inside indicate...

Page 78: ...he interface Time Slice Mode Selecting Method One Click Year Month or Day button under the record time scale to select the time slice mode In Day mode click on the left right side of the time scale to Note If you back up the record in private format the system will back up a RPAS player to USB device automatically The private format record can be played by RPAS player only ...

Page 79: ...Backup Smart Search to go to Smart Search tab as shown below Behavior Detection when you select the smart playback mode the system will analyze the video including the motion detection tripwire and intrusion detection Click Behavior Set the searching time period and you will search the channel which has the intelligence detection record Check the channel and select the smart playback Set the backu...

Page 80: ...ndow to play the record in the small playback box on the left side of the interface You can set the date on the top left of the interface check the event type as required and click the time scale or click under the time scale to set the time The camera window will play the record according to the time and event type you set Drag the color blocks on the time scale to select the record data or click...

Page 81: ... check multiple record data in the list and then click Backup for record batch backup Select one record data in the list and then click Playback to play the record in the playback interface 8 4 5 Search Playback by Tag Only if you add the tags can you play the record by tag search Click Start Playback to go to the playback interface and then click on the bottom of the camera window to add tag when...

Page 82: ...op up the Export window Select the device name and save path in the window and then click the Save button Click to pop up the View Image window Click to export the image Click to view the previous image click to view the next image click to delete the image click to play all the images 8 4 7 View Backup Status Click Start Search and Backup Backup Status or click on the tool bar at the bottom of th...

Page 83: ...g this period it will be considered as continuous movement otherwise it will be considered as a single motion Record check it and then the Trigger Record window will pop up automatically you can also click the Configure button to pop up the window Select camera on the left side and then click to set the camera as the trigger camera Select trigger camera on the right side and then click to cancel t...

Page 84: ...atically when the sensor alarm is triggered To set the duration time of the message box please see 9 5 3 Display for details E mail if enabled the system will send an e mail when the sensor alarm is triggered Before you enable the email please configure the recipient s e mail address first see 11 1 5 E mail Configuration for details 9 2 Motion Alarm Motion Alarm when the motion object appears in t...

Page 85: ...ick Processing Mode to go to the alarm handling configuration interface of the motion alarm 9 2 2 Motion Alarm Handling Configuration Click Start Settings Alarm Motion Alarm to go to the following interface Enable or disable Record Snapshot Push Alarm out Preset Buzzer Pop up Video and E mail The alarm handling setting of motion alarm is similar to that of the sensor alarm see 9 1 Sensor Alarm for...

Page 86: ... you want to set as the alarm area in the image the alarm area should be a closed area Uncheck the Draw Area if you finish the drawing Click the Clear to delete the alarm area Click Apply to save the settings Click Processing Mode to go to the alarm handling configuration interface of object detection Object Detection Alarm Handling Configuration Click Start Settings Alarm Intelligence Alarm Objec...

Page 87: ...nt Analytics Exception to go to the following interface Select the camera and enable the relevant detection as needed Scene Change Alarms will be triggered if the scene of the monitor video has changed Video Blurred Alarms will be triggered if the video becomes blurry Video Color Cast Alarms will be triggered if the video becomes obscured Set the sensitivity of the exception detection Click Apply ...

Page 88: ...arm for details Click Apply to save the settings You can click Exception Config to go to the exception detection configuration interface 9 3 3 Tripwire Line Crossing Configuration Alarms will be triggered if someone or something crosses the pre defined alarm line Click Start Settings Camera Intelligent Analytics Tripwire to go to the following interface Select the camera enable the line crossing d...

Page 89: ...ation interface of line crossing detection Tripwire Alarm Handling Configuration Click Start Settings Alarm Intelligence Alarm Tripwire to go to the following interface Enable or disable Snapshot Push Alarm out Preset Buzzer Pop up Video and E mail The alarm handling setting of line crossing alarm is similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the setti...

Page 90: ...te the alarm area Click Apply to save the settings Click Processing Mode to go to the alarm handling configuration interface of intrusion detection Intrusion Detection Alarm Handling Configuration Click Start Settings Alarm Intelligence Alarm Intrusion to go to the following interface Enable or disable Snapshot Push Alarm out Preset Buzzer Pop up Video and E mail The alarm handling setting of intr...

Page 91: ...able Snapshot Push Alarm out Preset Buzzer Pop up Video Pop up Message Box and E mail The IPC Offline Settings are similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings 9 4 2 Exception Handling Settings Click Start Settings Alarm Exception Exception Handling Settings to go to the interface as shown below Enable or disable Push Alarm out Buzzer Pop up...

Page 92: ...details Click Apply to save the settings You can click Test to test the alarm output 9 5 2 E mail Click Start Settings Alarm Event Notification E mail to go to the e mail configuration interface Set the e mail address of the recipients See 11 1 5 E mail Configuration for details 9 5 3 Display Click Start Settings Alarm Event Notification Display to go to the display configuration interface Set the...

Page 93: ...n click Test to test the buzzer 9 5 5 Push Message Click Start Settings Alarm Event Notification Push Message to go to the interface as shown below Check Enable and then click Apply to save the settings If Push Server is online it will push messages to the mobile clients 9 6 Manual Alarm Click on the tool bar at the bottom of the live preview interface to pop up a window Click Trigger to start ala...

Page 94: ... view the alarm status Click Clear to stop the buzzer when the buzzer alarm happens Click to view the detail information as shown below If the exception information is more than one page you can enter the number in the box and then click to jump to the specified page Click to view the exception alarm information in the previous next page Click to play the alarm record ...

Page 95: ...istrator Advanced and Common available when adding accounts You can manually add new permission group see 10 3 1 Add Permission Group for details Only admin and the users that have the Account and Authority permission can manage the system s accounts Group Administrator owns all the permissions displayed in area except Account and Authority and its permissions cannot be changed while the permissio...

Page 96: ...t Edit User and then click in the user list or double click the user to edit the user information Click to delete the user the user admin cannot be deleted Edit Security Question You can set password security only for admin Click Edit Security Question and then set questions and answers in the popup window If you forget the password for admin please refer to Q4 in Appendix A FAQ for details The pa...

Page 97: ...nput current password and then check Enable to input pattern lock Recover Password Click Recover Password to reset the password to 123456 Edit User Click Edit User to pop up the window as shown below The admin is enabled its permission control is closed and permission group cannot be changed by default You can enable or disable other users if disabled the user will be invalid open or close their p...

Page 98: ... Start Logout or click Start Shutdown to pop up the Shutdown window Select Logout in the window and then click OK to log out the system 10 3 Permission Management 10 3 1 Add Permission Group Click Start Settings Account and Authority Account Edit Permission Group to go to the interface as shown below Click to add permission group Set the group name check the permissions as required and then set th...

Page 99: ...e Edit Permission Group are similar to that of the Add Permission Group please see 10 3 1 Add Permission Group for details Click to save the group as another group Click to delete the permission group The three default permission groups Administrator Advanced and Common cannot be deleted 10 4 Black and White List Click Start Settings Account and Authority Security to go to the following interface ...

Page 100: ... to delete it Click Apply to save the settings 10 5 Preview On Logout Click Start Settings Account and Authority Security Preview On Logout to go to the following interface Set a camera and then enable or disable the preview permission on logout as required If a camera s preview permission on logout is ON you can view the live image of the camera when the system is logged out or the live image of ...

Page 101: ... network transmission efficiency Click Apply to save the settings Note Internal Ethernet Port If you use the NVR with the PoE network ports click Internal Ethernet Port to go to the following interface The internal Ethernet port is the port which connects all the PoE ports with the NVR system The PoE ports are available if the internal Ethernet port is online if it is offline all the PoE ports wil...

Page 102: ... increase the bandwidth 2 form a network redundant array to share the load When a failure happens to one network port the other port will take over the entire load immediately The takeover process is seamless and the network service will not be broken off Refer to the figure as shown below If Network Fault Tolerance is selected check Obtain an IPv4 address automatically Obtain an IPv6 address auto...

Page 103: ...s should be set respectively Refer to the picture as shown below Check Obtain an IPv4 address automatically Obtain an IPv6 address automatically and Obtain DNS automatically to get the network addresses automatically or manually enter the network addresses select one Ethernet port as the default route and then click Apply to save the settings ...

Page 104: ...n below Input the HTTP port HTTPS port server port RTSP port and POS port of the NVR enable Anonymous as required and then click Apply to save the settings HTTP Port the default HTTP port of the NVR is 80 The port number can be changed to others like 81 The port is mainly used to web client access If you want to access the NVR ...

Page 105: ...col you can view the live images synchronously The default RTSP port is 554 and it can be changed as required POS Port the default HTTP port of the NVR is 9036 11 1 3 PPPoE Configuration Click Start Settings Network PPPoE to go to the interface as shown below Check Enable in PPPoE Settings and then enter the username and password obtained from the dealer Click Apply to save the settings 11 1 4 DDN...

Page 106: ...gs You will have to enter the server address and domain name if some DDNS types are selected Go to the relative DNS website to register domain name and then enter the registered domain information here Now we take www dvrdydns com for example Enter www dvrdydns com in the address bar to visit its DNS website Click Registration to go to the interface as shown below Set the DDNS account information ...

Page 107: ...Device Management NVR User Manual 101 Create domain name and then click Request Domain After you successfully request your domain name you will see your domain name information in the list ...

Page 108: ...the following interface Input the sender s name e mail address SMTP server and SMTP port you can click Default to reset the SMTP port to the default value and then enable or disable the SSL and attaching image Select the username the username list will be updated automatically according to the email address you enter and enter the password of the sender and then click Apply to save the settings yo...

Page 109: ...it only in the selected schedule time in the popup window Click Add in the window to add the recipient You can also change the recipient s receiving schedule by clicking in the Schedule column Click to delete the recipient in the list Click Apply to save the settings Click Edit Sender to go to the e mail configuration interface of the sender 11 1 6 UPnP Configuration By UPnP you can access the NVR...

Page 110: ... external IP address plus port in the address bar to access the NVR such as http 183 17 254 19 81 11 1 7 NAT Configuration Click Start Settings Network NAT to go to the interface for NAT configuration Check Enable and then select the NAT server address nat autonat com by default Click Apply to save the settings You can scan the QRCode through mobile client which is installed in the mobile phone or...

Page 111: ...r address port and report ID in the server interface Then click Apply to save the settings Now the ECMS NVMS system will automatically connect this device 11 1 10 SNMP Click Start Settings Network SNMP to go to the interface for SNMP configuration Check SNMPv1or SNMPv2 to enable this function Set the port of the SNMP Set the trap address and the trap port Click Apply to save the settings Trap Addr...

Page 112: ...eniently 11 2 Basic Configuration 11 2 1 Common Configuration Click Start Settings System Basic General Settings to go to the following interface Set the device name device No language video format and main output Enable or disable wizard Log In Automatically Log Out Automatically if checked you can set the wait time App Live Self Adaption and Dwell Automatically if checked you can set the wait ti...

Page 113: ...s dual outputs Refer to the picture as shown below 11 2 2 Date and Time Configuration Click Start Settings System Basic Date and Time to go to the interface as shown below Set the system time date format time format and time zone of the NVR The default time zone is GMT 08 Beijing Hong Kong Shanghai Taipei If the selected time zone includes DST the DST of the time zone will be checked by default Cl...

Page 114: ...ade steps are as follows Copy the upgrade software tar into the USB storage device Insert the USB storage device into the USB interface of the NVR Click Start Settings System Maintenance Upgrade to go to Upgrade interface Select the USB device in Device Name option and go to the path where the upgrade software exists Select the upgrade software and then click Upgrade The system may automatically r...

Page 115: ...h are of the same model with the NVR by importing the configuration file to other NVRs for time saving Insert the USB storage device into the USB interface of the NVR and then click Start Settings System Maintenance Backup and Restore to go to the interface Backup Select the USB device in Device Name option go to the path where you want to store the configuration backup file and then click Backup ...

Page 116: ...hoose the log file in the list and then click Export button to export the log file Click on the Content title bar to pop up a menu list Check contents in the menu list and then the log list will show the checked log contents only Click to play the video log 11 8 View System Information Click Start Settings System Information and then click the corresponding menu to view the Basic Camera Status Ala...

Page 117: ...n to go to the following interface Select the camera enable the face detection and set the duration Enable save source information and save face information Select the alarm area Draw the alarm area of the intrusion detection Refer to the interface as shown below Check Draw area and then drag the mouse to draw a detection area Click Clear to delete the alarm area Click Apply to save the settings C...

Page 118: ...e settings You can click Face Detection Config to go to the face detection configuration interface 12 2 Target Database Settings Before face comparison you can create face groups in the target database interface and add faces for each group Target Database Management Click Start Search and Backup Target Database to go to the following interface There are three default group Allow list 1 allow list...

Page 119: ... add a face image Select search time or self define the search time and then click Search to search target faces Then check the desired face and click OK After that add the corresponding information like name gender birthday ID number phone number and so on After saving the target image as shown below Click the image the detailed information will be listed on the right ...

Page 120: ...tures you want to import Fill in the detailed information of the target such as gender name ID etc Then import this target Import and Export Target Database Insert your mobile storage device into the USB interface of the NVR and then click Import and Export to import or export the target database settings Statistical Information View Click Statistics to go to the following interface Select group c...

Page 121: ...o click on the top right corner of the live preview interface and then choose the face recognition tab to go to the face comparison interface of multi channel right picture In the face comparison interface of the single channel you can switch channels Click Similarity to modify the similarity of face comparison The system will automatically compare the captured face with faces in the face database...

Page 122: ...gister this face see the following picture click to quickly go to smart face search interface where you can search the matching face information click to quickly go to smart face playback interface click to view snapshot details 12 3 2 Face Match Alarm Settings Click Start Settings Alarm Face Alarm Face Match Parameters to go to the ...

Page 123: ... 1 Sensor Alarm for details After all parameters are set up alarms will be triggered once the similarity of face comparison surpasses the preset value 12 4 Face Search and Playback Face Search Face detailed face information and track can be searched in this interface only some models support this function Click Start Search and Backup Smart Search Face to go to the following interface Set the star...

Page 124: ...et database a Click More to choose group b Select target face and click Select Face To add target face from snapshot gallery a Select time camera and filter condition b Click Settings to set similarity and select group c Click Search d Check the desired face and click Select Face ...

Page 125: ...elect External Face to import the face in this interface Set similarity and result limit after adding the target face and then click Search Click the searched image to play records in the small window Select the searched image and click Backup Picture or Backup Record Then click Backup to build backups for pictures or records For unrecognized faces you can make a comparison manually in this interf...

Page 126: ...User Manual 120 View Details After the similar faces are searched select Details to go to the following interface Click to view the detail information of the compared target face View Track Select Track to go to the following interface ...

Page 127: ...tions according to their real geographic locations Click to start track click to stop track Click to play records click to stop playback Click to play the previous video click to play the next video 12 5 Smart Playback by Face Search Go to Start Playback Select Smart Playback and then click to set face smart playback parameters Enable face playback Set similarity The higher the sensitivity value i...

Page 128: ...Face Detection and Comparison NVR User Manual 122 Move the cursor to the time block where the record exists and click to play those records ...

Page 129: ...e QRCode of the NVR After scanning the QRCode successfully enter the login password to log in mobile client 13 2 Web LAN Access Click Start Settings Network TCP IP to go to the TCP IP interface Set the IP address subnet mask gateway preferred DNS and alternate DNS of the NVR Open a web browser on your computer enter the IP address of the NVR in the address bar and then press enter to go to the log...

Page 130: ...wnload and install the relative plugin according to the tip if you access the NVR through NAT for the first time Notes 1 Please make sure that the IP address of the NVR and the computer are both in the same local network segment For example supposing that the IP address of the computer is 192 168 1 41 the IP address of the NVR shall be set to 192 168 1 XXX 2 If the HTTP port of the NVR is not 80 b...

Page 131: ...h the NVR and the router If the UPnP function is not available in the router you need to forward the LAN IP address HTTP port and server port of the NVR to the router Port mapping settings may be different in different routers so please refer to the user manual of the router for details Get the WAN IP address of the NVR from the router Open a web browser on your computer enter the WAN IP address p...

Page 132: ...k it to change the local settings Set the snapshot number and click Browse to set the snapshot path and record path as shown below Click Apply to save the settings 13 4 1 Remote Preview Click Live Display in the remote interface to go to the preview interface The preview interface consists of the four areas marked in the following picture Start Preview Select a window in the preview area and then ...

Page 133: ... side of the left panel displays all the groups and the down side displays all the cameras in the group Tool Bar Introduction Button Meaning Screen mode button Click it to disable OSD Click to enable OSD Click it to show full screen Right click on the full screen to exit full screen Click All Main Stream or All Sub Stream to set the stream of all the cameras Manual alarm button Click it to pop up ...

Page 134: ...ning Click it to snap Click it to start recording click it again to stop recording Click it to zoom in the image of the camera and then drag the mouse on the camera image to view the hidden area Click it to zoom out the image of the camera The 3D zoom in function is designed for P T Z Click the button and then drag the image to zoom in or zoom out the image click the image on different areas to vi...

Page 135: ...and then click or directly click the time scale to play the record The operation of the playback time scale is similar to that of the time scale in the main program of the NVR Please refer to 8 2 Playback Interface Introduction for details Introduction of playback control buttons Button Meaning Stop button Rewind button Click it to play video backward Play button Click it to play video forward Pau...

Page 136: ...rched record data will be displayed in the list check the record data in the list and then click Backup to backup the record By Time Click to set the start time and end time on the left side of the interface check the cameras and then click on the right side to backup the record View Backup Status Click Backup Status to view the backup status Click Pause to pause the backup click Resume to continu...

Page 137: ...annot self adapt to the screen of which the resolution is lower than 1280 1024 and then the screen will remind you that the screen resolution is not supported by the NVR or just have no display Please change a screen at 1280 1024 1920 1080 or 3840 2160 resolution before booting the NVR Q4 Forget the passwords a The password for admin can be reset through Edit Security Question function Click Edit ...

Page 138: ... to the NVR through network and no IP camera has been directly connected to the PoE port The 12 CH IP cameras occupy the 8 network resources from CH1 to CH8 and 4 PoE resources from CH9 to CH12 which are supposed to be occupied by connecting the IP cameras directly In this situation if you directly connect one IP camera to PoE5 PoE6 PoE7 or PoE8 the IP camera will be displayed in the camera list a...

Page 139: ...m when you directly connect another IP camera to the available PoE port and thus you will fail to add the IP camera Q7 The IP camera which directly connects to the PoE port of the NVR through ONVIF protocol is shown in the camera list but there is no image output why Please make sure the username and password of the IP camera are correct The IP camera s username and password can be modified throug...

Page 140: ... whether the PC has enabled the firewall or installed the antivirus software Please try to access the NVR again after you disable the firewall and stop the antivirus software c Allow block list may have been set in Account and Authority setting The PC of which the IP address is in the black list or out of the white list cannot access the NVR remotely Q10 ActiveX control cannot be downloaded How ca...

Page 141: ...r and then click Open Folder in the middle of the interface to select the record data Refer to Fig 11 1 Select camera in the resource tree on the left side of the interface to play the camera record Click on the tool bar under the camera image to enable audio Refer to Fig 11 2 If you select the AVI format when backing up record by NVR the record backup data can be played by the video player which ...

Page 142: ...FAQ NVR User Manual 136 Fig 11 1 Fig 11 2 ...

Page 143: ...50 10800 768 337 5 8100 512 225 5400 384 168 75 4050 256 112 5 2700 The table below shows the recording capacity requirements for record storage in 30 days Record Bitrate Kbps Recording Capacity TB 1CH 4CH 8CH 16CH 32CH 64CH 10240 3 09 12 36 24 72 49 44 98 88 197 76 8192 2 48 9 89 19 78 39 56 79 11 158 21 6144 1 86 7 42 14 84 29 67 59 33 118 66 4096 1 24 4 95 9 89 19 78 39 56 79 11 3072 0 93 3 71 ...

Page 144: ... 1TB 2TB 3TB SV35 Series recommended 1TB 2TB 3TB Surveillance HDD Series recommended 1TB 2TB 3TB 4TB 6TB Western Digital Blue Series 500GB 1TB Green Series 2TB 3TB 4TB Purple Series recommended 1TB 2TB 3TB 4TB 6TB Compatible USB mobile device Brand Capacity SSK 2GB Netac 4GB Kingston 2GB 8GB 16GB 32GB Aigo 2GB Smatter vider 1GB SanDisk 4GB 8GB 16GB 32GB ...

Page 145: ...450011000729 A9 ...

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