SAS UG 202205-01
57
Return Policy
RETURN POLICY
Mounting systems and bracket systems for portable medical devices may be returned up to 60 days of receipt if:
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The product is not what was originally ordered
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The product does not meet specifications with TECHNIMOUNT’s technical sheets according to the customer
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The product is not compatible with the equipment on which it was to be installed
For any manufacturing defect, refer to the conditions of the Warranty Policy.
PRIOR TO 30 DAYS
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Product must be undamaged and in its original packaging
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The product return request must be provided in writing and it must be approved by TECHNIMOUNT prior to retur
-
ning the product
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Returns will not be approved on a modified or damaged item
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Charges may apply if damaged or missing item
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Customer is responsible for a 10% restocking fee
PRIOR TO 45 DAYS
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Product must be unused, undamaged and in its original packaging
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The product return request must be provided in writing and it must be approved by TECHNIMOUNT prior to retur
-
ning the product
▪
Returns will not be approved on modified or damaged item
▪
Charges may apply if damaged or missing items
▪
Customer is responsible for a 25% restocking fee
PRIOR TO 60 DAYS
▪
Product must be unused, undamaged and in its original packaging
▪
The product return request must be provided in writing and it must be approved by TECHNIMOUNT prior to retur
-
ning the product
▪
Returns will not be approved on a modified or damaged item
▪
Charges may apply if damaged or missing items
▪
Customer is responsible for a 30% restocking fee
RETURN AUTHORIZATION
TECHNIMOUNT’s customer service department is responsible for approving any merchandise return and will provide
a Return Merchandise Authorization (RMA) number to be printed on any returned merchandise. TECHNIMOUNT
reserves the right to charge shipping and restocking fees on returned items. SPECIAL, MODIFIED, OR DISCONTINUED
ITEMS NOT SUBJECT TO RETURN.