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12 - Customer Support

Te-Stack Operating Manual, 391862, en, V2.3

12 - 1

12 Customer Support

Purpose of This

Chapter

This chapter informs you how to contact us in case help is needed. It lists
addresses and telephone numbers of the manufacturer’s representatives.

How to get Help

Tecan and its representatives maintain a fully trained staff of technical specialists
around the world. For any technical question, contact the nearest Tecan
representative.

Feedback on

This Manual

If you have any comments on this Operating Manual or suggestions for
improvement, please send them by e-mail to

[email protected]

.

In your e-mail, please specify the manual name, the document ID and the manual
version. This information is shown at the bottom of each printed page and on the
first page of the help file (context-sensitive help of software products).

Addresses

Contact your local distributor or one of the addresses below.
Also see our homepage on the web:

www.tecan.com

Country/Region

Address

Telephone/Telefax/E-mail

Asia

Tecan Asia Pte Ltd.
18 Boon Lay Way,
#09-140 TradeHub 21
Singapore 609966
Singapore

Telephone
Telefax
E-mail

+65 6444 1886
+65 6444 1836
[email protected]

Austria

Tecan Austria GmbH
Untersbergstrasse 1a
A-5082 Grödig
Austria

Telephone
Telefax
E-mail

+43 6246 8933 256
+43 6246 72 770
[email protected]

Belgium

Tecan Benelux B.V.B.A.
Businesspark E19
Battelsesteenweg 455B
Vaartdijk 55
B-2800 Mechelen
Belgium

Telephone
Telefax
E-mail

+32 15 42 13 19
+32 15 42 16 12
[email protected]

China

Tecan Group Ltd., Beijing
Representative Office
Room 2502, Building A,
Jianwai SOHO
No. 39, Dongshanhuan Zhong Road
100022 Beijing
China

Telephone
Telefax
E-mail

+86-10 5869 5936
+86-10-5869 5935
[email protected]

France

Tecan France S.A.
26 avenue Tony Garnier
F-69007 Lyon
France

Telephone
Telefax
E-mail

+33 820 88 77 36
+33 472 76 04 99
[email protected]

Germany

Tecan Deutschland GmbH
Theodor-Storm-Strasse 17
D-74564 Crailsheim
Germany

Telephone

Telefax
E-mail

+49 1805 8322 633 or
+49 1805 TECAN DE
+49 7951 9417 92
[email protected]

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Summary of Contents for Te-Stack 10612251

Page 1: ...Te Stack Operating Manual 391862 en V2 3 Operating Manual Te Stack DiTi Box and Plate Stacker ...

Page 2: ...Title Te Stack Operating Manual Part number 10391862 04 ID 391862 en V2 3 Translated from n a Version Revision Issue Document History 1 0 2001 09 New edition 2 0 2006 06 30 Revised edition for Freedom EVO EVOware 2 1 2007 02 28 Corrections transfer station cover 2 2 2009 04 04 Adaptations for nested DiTi 2 3 2015 06 22 Minor corrections Laser Labeling ...

Page 3: ...irst read the Operating Manual carefully in particular chapter 2 Safety 0 1 Manufacturer Address of Manufacturer 0 2 Use of the Product 0 2 1 Intended Use Intended Use The Te Stack is intended for unloading and loading microplates and loading DiTis Te Stack is an option of Freedom EVO or the Te MO Tecan Schweiz AG Seestrasse 103 CH 8708 Männedorf ...

Page 4: ...ested and certified by the Canadian Standards Association CSA CSA Marking The CSA marking is affixed to the Te Stack Radio Interference According to the ICES 001 notice the following statement applies to the Te Stack English Canadian Radio Interference Regulations ICES 001 Notice for Industrial Scientific and Medical Radio Frequency Generators This ISM apparatus meets all requirements of the Canad...

Page 5: ...ated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the Operating Manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expe...

Page 6: ...0 IV Te Stack Operating Manual 391862 en V2 3 0 Preface FCC Rules ...

Page 7: ...5 2 3 2 Instrument Related Hazards and Safety Measures 2 5 2 3 3 Other Hazards and Safety Measures 2 7 2 4 Decontamination 2 8 2 5 General Safety Rules 2 9 3 Technical Data 3 1 Introduction 3 1 3 1 1 Overview 3 2 3 1 2 Product Identification 3 6 3 1 3 Basic Configuration of Te Stack 3 6 3 2 Technical Data 3 7 3 2 1 Dimensions and Weights 3 7 3 2 2 Electrical Specifications Supply 3 8 3 2 3 Perform...

Page 8: ... 2 Te MO Version 5 3 5 2 3 Connecting the Te Stack to Freedom EVO 5 3 5 2 4 Settings and Checks after Reinstallation 5 4 6 Operation 6 1 Safety Instructions 6 1 6 2 Switching the System On 6 1 6 2 1 Checks Before Switching On the System 6 1 6 2 2 Switching On 6 2 6 3 Preparations and Checks before Starting a Run 6 2 6 3 1 Preparing the System 6 2 6 4 Starting the Run 6 3 6 5 Tasks During a Run 6 3...

Page 9: ... 5 7 5 3 Teaching the RoMa Position 7 6 7 5 4 Teaching the Stack Position 7 6 8 Troubleshooting 8 1 Troubleshooting Table 8 2 9 Shutdown Storage and Shipping 9 1 Shutdown 9 1 9 1 1 Taking Out of Service Procedure 9 1 9 1 2 Te MO Version 9 2 9 1 3 Freedom EVO Version 9 2 9 2 Reporting 9 3 9 3 Storage 9 3 9 4 Transport 9 3 10 Disposal 10 1 Disposal of Packing Material 10 1 10 2 Disposal of Operating...

Page 10: ...iv Te Stack Operating Manual 391862 en V2 3 Table of Contents ...

Page 11: ...r everyone who wants to learn about the safe operation of the Te Stack and how to maintain its perfect working condition In particular laboratory personnel and operators are addressed Scope This manual is applicable for Te Stacks with the following part numbers from serial No 607xxxxxx Symbols and Conventions Cross references appear as follows e g Refer to chapter 1 1 1 1 1 1 1 1 refers to the cor...

Page 12: ...ng information For orders refer to the number on the binder CD casing etc Manuals supplied with Te Stack The following manuals are included in the shipment and considered part of a Te Stack Freedom EVO Operating Manual Doc ID 392886 Instrument Software Manual Doc ID 392888 Freedom EVOware Software Manual Doc ID 392172 Freedom EVO Maintenance and Service Logbook Doc ID 392815 Te MO 96 Operating Man...

Page 13: ...tions The following abbreviations are used in this manual DiTi Disposable tip DWP Deep well plate FSE Field service engineer LiHa Liquid handling arm MCA Multichannel arm MP Microplate PP Polypropylene RoMa Robotic manipulator RWS Robotic workstation Te MO Tecan multichannel pipetting option ...

Page 14: ...1 4 Te Stack Operating Manual 391862 en V2 3 1 About This Manual Abbreviations ...

Page 15: ...l persons performing the tasks described herein 2 1 User Qualifications What Users Must Know The laboratory personnel must be qualified and trained to operate the Te Stack In particular operators must fulfill the following qualifications They must have a thorough knowledge of the application run on the system They must be familiar with the good laboratory practice guidelines They must have read an...

Page 16: ...ING Generally the triangular warning symbol indicates the possibility of personal injury or even loss of life if the instructions are not followed Whenever possible the symbol indicates the hazard a person is exposed to more specifically The symbols used in this Operating Manual have the following significance WARNING Toxic substances WARNING Biological hazard WARNING Radioactive radiation WARNING...

Page 17: ...g Notices Attached to the Product or Its Surroundings Where are Safety Notices Attached The figure shows the safety notices that are attached to the Te Stack It also shows their locations The table explains the significance of the notices Damaged lost or illegible symbols notices or stickers must be replaced immediately Fig 2 1 Warning notices attached to the product Tab 2 1 Significance of the sa...

Page 18: ...code scanner Label Significance Location A Warning and explanatory label Identifies a CLASS 2 LASER PRODUCTa that contains an embedded visible low power laser barcode scan ner Warns against direct viewing into laser beam or its reflections and warns against laser light when scanner is opened a According to IEC EN 60825 1 On barcode scanner see Fig 2 2 2 4 A LASER RADIATION DO NOT STARE INTO BEAM C...

Page 19: ... this Operating Manual the safety instructions of the superior system must also be observed and followed WARNING Hazards originating from the superior system Mind the safety instructions of all instruments which are used in connection with the Te Stack This applies in particular to Freedom EVO Operating Manual Te MO 96 Operating Manual Te MO 384 Operating Manual 2 3 2 Instrument Related Hazards an...

Page 20: ...e operating condition and wrong measuring results in the process if the system is leaking If liquid is dripping from the tips or other parts of the liquid system the Te Stack must not be operated any more Operation may only be resumed if the necessary maintenance or repair work has been performed and the proper condition of the system has been verified Fig 2 3 Class 2 Laser Product LASER RADIATION...

Page 21: ...lothing safety goggles and gloves WARNING Fire hazard The instrument is not explosion protected Not for use in Ex zones When using flammable material take the risk of fire into consideration Avoid the formation and accumulation of flammable vapors Avoid the spillage of flammable material Regarding all hazards referring to the listed hazards earlier in this section pay attention to the following Pr...

Page 22: ...iate decontamination of the entire equipment WARNING Biological or chemical hazard and or radioactive radiation Contamination hazard due to parts of the instrument which are not completely decontaminated Not only the parts having direct contact with chemicals or biological material must be treated but also the tubing system as well as the whole upstream equipment Certificate of Decontami nation Be...

Page 23: ...ed in proper condition and that maintenance service and repair jobs are performed with care and on schedule and by authorized personnel only Spare Parts to Be Used Use only genuine consumables and genuine spare parts for maintenance and repair to assure good system performance and reliability Modifications Modifications to the Te Stack are only permitted with the prior written approval of the manu...

Page 24: ...2 10 Te Stack Operating Manual 391862 en V2 3 2 Safety General Safety Rules ...

Page 25: ...ading and unloading module for standard Microplates MP or a loading module for DiTis The Te Stack is an optional module of the Te MO or Freedom EVO with transfer station Integration in Superior Instrument The Te Stack is an option to be integrated in a Tecan automation platform such as the Freedom EVO the Genesis Freedom or the Genesis Workstation RWS The option can be used on instrument sizes 100...

Page 26: ...port The figure shows the main parts and their designation 3 1 1 2 Freedom EVO Versions The Freedom EVO version is equipped with two or four Te Stack base units and two or four stacker columns visible in Fig 3 6 3 5 respectively In front of two Te Stack base units a transfer station is installed The Te Stack base units are fastened to the base units supports Fig 3 1 Overview of Te Stack placed on ...

Page 27: ... figure shows the main parts and their designation Fig 3 2 Possible positions for the Freedom EVO versions Fig 3 3 Overview of Freedom EVO version with Te Stack base units in front position Left side Right side Front position Front position Rear Position Position Rear C D B A F1 H I J F2 E2 E1 G A Transfer carrier upper part B Slide assembly C Barcode scanner invisible in figure D Transfer station...

Page 28: ...rsion with Te Stack base units in front position Fig 3 5 Freedom EVO version with Te Stack base units in rear position A B C D D A Stacker column B Te Stack base unit C Base unit support front D Acrylic glass cover A B C D D D A Stacker column B Drawer C Base unit support rear D Acrylic glass cover ...

Page 29: ...nical Data Introduction Te Stack Operating Manual 391862 en V2 3 3 5 Note For parts identification refer to the previous figures Fig 3 6 Freedom EVO version with Te Stack base units in front and rear position ...

Page 30: ...ta Voltage Supply voltage Volts Power Power consumption Watts Manufacturer s name and address More details for product identification such as specific data of the instrument according to the order configuration may be taken from the instrument s Maintenance and Service Logbook 3 1 3 Basic Configuration of Te Stack Fig 3 7 Type plate location appearance Tab 3 1 Necessary components of the Te Stack ...

Page 31: ...ion Waste chute Freedom EVO version Nested DiTi waste station Freedom EVO version Nested DiTi transfer slide Freedom EVO version Tab 3 1 Necessary components of the Te Stack basic configuration cont Tab 3 3 Physical specifications of versions weight and dimensions Weight kg lbs Dimensions Depth x Width x Height Te MO version equipped with 3 Te Stack base units and 3 stacker columns 28 kg 62 pounds...

Page 32: ...mm x 405 mm 3 4 in x 23 7 in x 16 0 in Base unit support for rear mounting 8 6 kg 18 pounds 85 mm x 600 mm x 410 mm 3 4 in x 23 7 in x 16 2 in Transfer station 3 0 kg 6 pounds 100 mm x 764 mm x 60 mm 4 0 in x 30 0 in x 2 55 in Te Stack base unit 5 2 kg 11 pounds 155 mm x 182 mm x 380 mm 6 1 in x 7 2 in x 15 0 in Stacker columns for micro plates DiTi racks or DiTi boxes 2 8 kg 6 pounds 145 mm x 167...

Page 33: ...Stacker column capacity Microplate height Number of microplates 8 mm 0 315 in 80 14 mm 0 551 in 40 42 mm 1 654 in 13 LiHa DiTi lengtha a DiTis for LiHa access Number of DiTi boxes 39 mm 1 535 in 50 µl 28 52 mm 2 047 in 100 200 µl 10 100 mm 3 937 in 1000 µl 7 Te MO MCA DiTi box heightb b DiTis for multichannel head Te MO and MCA access Number of DiTi boxes 55 6mm 2 189 in DiTi box with 50 µl DiTis ...

Page 34: ...ase contact your Tecan representative for more information Tab 3 9 Environmental requirements Operating temperature 15 to 30 C 59 to 86 F Operating humidity non condensing 15 to 80 at 30 C 86 F or below Storage temperature 0 to 70 C 32 to 157 F Storage humidity 15 to 80 at 30 C 86 F or below Pollution degree 2 Overvoltage category II operation for indoor use only Tab 3 10 Emissions Noise 65 dBA Ta...

Page 35: ...s or DiTi boxes 3 4 2 Barcode Scanner Option Freedom EVO version Available for transfer stations mounted at the left or the right side in top or bottom position A maximum of 4 barcode types can be read at the same time Fig 3 8 Freedom EVO version waste stations A and waste chute B B A1 A1 A2 A2 A1 Waste stations A2 Waste station nested DiTi B Waste chute Fig 3 9 Barcode scanner item A example top ...

Page 36: ...3 12 Te Stack Operating Manual 391862 en V2 3 3 Technical Data Options 3 4 3 Cabinet Option Cabinet suitable for Te Stack as shown in Fig 3 10 3 12 Fig 3 10 Cabinet for Te Stack ...

Page 37: ...slides using a Te Stack support The slide in the middle of the Te MO can be equipped with a DiTi waste 4 1 2 Te Stack With Freedom EVO The Freedom EVO version can be equipped with up to four Te Stack base units A transfer station is located in front of the Te Stack base units Fig 4 1 Overview of Freedom EVO version in front position C D B A F1 H I J F2 E2 E1 G A Transfer carrier upper part B Slide...

Page 38: ...e Stack Base Unit A Te Stack base unit holds a stacker column and contains the mechanics and electronics for placing and picking up microplates DiTi boxes or DiTi racks 4 1 6 Stacker Columns Different stacker column types are used for microplates DiTi boxes or DiTi racks Stacker Column Types The racks are loaded into or extracted from the lower end of the stacker columns Fig 4 2 Stacker columns Th...

Page 39: ... Acrylic Glass Cover The cover is installed in front of the Te MO version in order to protect the environment in case of spilling and in order to meet safety requirements for the user The Freedom EVO version is equipped with acrylic glass covers over the transfer station s Freedom EVO Safety Panels The standard front safety panel for Freedom EVO cannot be used for the Te MO version A special front...

Page 40: ... Te Stack base units check if the stacker columns contain a minimum amount of these racks or if the stacker column is empty 4 2 2 Freedom EVO Version If racks are required for use on the Freedom EVO worktable the slide moves into position below the Te Stack base unit stacker column in which the needed racks are stacked A sensor column in position A determines the correct position Fig 4 4 Columns f...

Page 41: ... grippers spread open to carefully place the rack onto the slide of the transfer station The rack is placed on the slide and the grippers ascend to their initial position The transfer carrier moves the rack to the Freedom EVO worktable where it is picked up by the RoMa MCA for further transfer An optional barcode scanner reads the rack s barcode label predefined rack information Fig 4 6 Descending...

Page 42: ...isposal The waste station is installed at the end of the transfer station If the rack enters the waste station the waste tray tilts as shown in Fig 4 9 4 6 and the rack slides down on the waste chute A Note It is also possible to transfer the used rack back into the stacker column by means of the gripper i e if no waste station is installed Fig 4 8 Transfer carrier with rack in position below the ...

Page 43: ...lumns are different in size See Fig 4 10 4 7 Function of Drawer Use pull the drawer to access the rear Te Stack base unit i e to remove the stacker columns for filling with racks and to reinstall them Push the drawer back to the stop to put the rear Te Stack base units in place again Fig 4 10 MPs A and DiTi boxes B in the corresponding stacker columns Fig 4 11 Drawer A B ...

Page 44: ...of Function Nested DiTi Stack 4 3 Nested DiTi Stack Loading The support carrier A is moved below the Te Stack stacker column C to be loaded with a nested DiTi insert B Fig 4 12 Te Stack with Nested DiTi B A A B C C A Support Carrier B Insert C Nested DiTi stack ...

Page 45: ...e station C to be discarded The support carrier A remains on the Te Stack slide to continue collecting loaded DiTi inserts from the nested DiTi Stack ATTENTION Risk of jamming Discarding Inserts charged with DiTi will jam the Te Stack Only discard empty DiTi inserts Fig 4 13 Te Stack with Nested DiTi A B B D A D C C A Support Carrier B Insert C Nested DiTi stack D Waste station ...

Page 46: ...536 wells The microplate has defined measurements width length alignment and complies with the SBS standard Note Covers cannot be used and the microplates must be stackable 4 4 2 DiTi Boxes DiTi boxes are stacked in special stacker columns for DiTi boxes Nested DiTi Stack Only insert black insert into the Te Stack Fig 4 14 Example of a 96 well Microplate Fig 4 15 DiTi boxes ...

Page 47: ...4 Description of Function Consumables Te Stack Operating Manual 391862 en V2 3 4 11 Fig 4 16 Nested DiTi Stack ...

Page 48: ...Stack Operating Manual 391862 en V2 3 4 Description of Function Consumables 4 4 3 DiTi Rack for LiHa Access DiTi racks for LiHa access are stacked in stacker columns for microplates Fig 4 17 Te Stack DiTi rack ...

Page 49: ...out improperly The initial installation of the Te Stack on the instrument must be carried out by a Tecan FSE If the position of the Te Stack should be altered please call a Tecan FSE Where to place the Te Stack Take the following considerations into account when deciding on where to place the Te Stack The placement of the Te Stack depends on the overall configuration of the instrument Therefore th...

Page 50: ... not changed the customer has attended a special training for reinstalling 5 2 1 Preparation WARNING Chemical biological and radioactive hazards due to damaged plates or DiTis Danger of contamination Make sure that the instrument is decontaminated according to good laboratory practice 1 Switch the instrument off 2 Pull the power plug to disconnect the instrument from the power supply 3 Check if th...

Page 51: ...ccess panel of of the Freedom EVO 2 Screw off the left worktable cover of the Freedom EVO 3 Open the left access door of the Freedom EVO 4 Pull the CAN cable through the tubing channel in front of the worktable 5 Route the cable on the left side through under the worktable 6 Screw on the left worktable cover and close the front access panel of the Freedom EVO 7 Connect the cable with the D sub con...

Page 52: ...nt Software Manual 5 2 4 2 Freedom EVO Version Teach the RoMa position Refer to the Freedom EVOware Software Manual 5 2 4 3 All Versions Checking the Carrier Positions Refer to chapter 7 5 4 Teaching the Stack Position 7 6 Requested Tests and Settings Refer to chapter7 4 Performing the Requested Tests and Settings 7 4 and to the Instrument Software Manual Perform the Range Test procedure Perform t...

Page 53: ... s safety panel is closed Never operate the instrument without covers 6 2 Switching the System On Note Since the Te Stack is an option to the Freedom EVO and possibly a Te MO and powered via the Freedom EVO we use the term system System refers to Freedom EVO Te MO and Te Stack 6 2 1 Checks Before Switching On the System Note The Te Stack is always used together with other instruments Refer to the ...

Page 54: ... Checks before Starting a Run 6 2 ATTENTION Possible damage to the system if preparations and checks not have been performed Do not start the run yet First carry out the tasks as set out in chapter 6 3 Preparations and Checks before Starting a Run 6 2 6 3 Preparations and Checks before Starting a Run 6 3 1 Preparing the System Note The Te Stack is always used together with other instruments Refer ...

Page 55: ...ontinue with chapter 6 5 Tasks During a Run 6 3 6 5 Tasks During a Run 6 5 1 Replacing a Stacker Column Removing ATTENTION Never replace a stacker column during a run Otherwise operating of the corresponding Te Stack is stopped A stacker column can only be removed if the grippers are in the park position Refer to the chapter Manual Movement 6 4 Note Tecan recommends you to specify user accesses in...

Page 56: ...ack base unit using the two handles A in Fig 6 1 Replacing a stacker column 6 4 2 If the system has been stopped click the Continue button Manual Movement Manually move the grippers to the park position 1 Move the grippers upwards until they snap in B in Fig 6 1 6 4 Fig 6 1 Replacing a stacker column A A B A Handles B Grippers ...

Page 57: ...MPs or DiTi Racks ATTENTION Compatibility A stacker column for microplates cannot be used for DiTi boxes Covers for microplates and DiTi racks cannot be used Installing the Carrier Slide The figure below shown an installed nested DiTi carrier slide Fig 6 2 Nested DiTi carrier slide installed A A A Carrier slide ...

Page 58: ...oplates or the DiTi racks from the top into the stacker column 6 5 3 Refilling Stacker Column for DiTi Boxes ATTENTION Compatibility A stacker column for DiTi boxes cannot be used for microplates DiTi boxes always have to be used without lid Fill the DiTi boxes from the top into the stacker column 6 5 4 Emptying the DiTi Waste Te MO Version Only 1 Click the Pause button 2 Replace the full waste ba...

Page 59: ...ystem Note The Te Stack is always used together with other instruments Refer to the corresponding manuals as well 1 Make sure that the last run was terminated without errors check for error messages 6 7 2 Switching Freedom EVO Off 1 Quit the application software 2 Press the power on off switch of Freedom EVO to shut down Freedom EVO ATTENTION After switching Freedom EVO off wait until the green li...

Page 60: ... script process Refer to the Application Software Manual WARNING Danger of contamination Depending on the applications parts of the unit may have been in contact with bio hazardous poisonous or even radioactive materials Make sure to treat these materials according to the applicable safety standards and regulations Tab 6 1 Example of command buttons in the application software Button view Command ...

Page 61: ...sitioned on the worktable Is the programming of the method correct Was a carrier position taught incorrectly Note Contact the Tecan FSE if service or repair tasks are required WARNING Danger of contamination Depending on the applications parts of the unit may have been in contact with bio hazardous poisonous or even radioactive materials Make sure to treat these materials according to the applicab...

Page 62: ...6 10 Te Stack Operating Manual 391862 en V2 3 6 Operation Defining Scripts ...

Page 63: ...ing tasks In case of any problems and for inquiries contact the local service organization Additional Documents Carried out maintenance can be recorded to be kept in the logbook of the instrument Further required documents Instrument Software Manual 7 1 Tools and Consumables WARNING Fire hazard Do not use flammable liquids without supervision by the operator Take measures to prevent electrostatic ...

Page 64: ...n Validation Test Perform the Mechanical Burn in Validation test Refer to chapter 7 4 Performing the Requested Tests and Settings 7 4 Tab 7 3 Monthly maintenance Te MO version Instrument Component Maintenance Task Reference Te Stack Functional Test Perform the Te Stack Functional Test procedure Refer to chapter 7 4 Performing the Requested Tests and Settings 7 4 Tab 7 4 Monthly maintenance Freedom...

Page 65: ...e instrument Keep out of the moving areas during the time the instrument is switched on Also pay attention to the safety instructions of the superior instrument 7 3 2 Keeping the Logbook Fill in the necessary or required data in the forms of the logbook each time a periodic maintenance task has been carried out 7 3 3 Cleaning the Te Stack How to Clean To clean the instrument proceed as follows 1 C...

Page 66: ... may result in hazardous radiation exposure Ensure appropriate FDA regulatory actions have been taken for any Class II laser products 1 Visually check the laser output window for cleanliness 2 Moisten a lint free tissue with alcohol and clean the output window if necessary 7 4 Performing the Requested Tests and Settings WARNING Potential mechanical hazard Mount and close all covers before switchin...

Page 67: ...safety goggles and gloves WARNING Potential mechanical hazard Mount and close all covers before switching on the instrument Keep out of the moving areas during the time the instrument is switched on All the safety measures of Freedom EVO and Te MO apply also for Te Stack Attention Discharge static electricity from your body with a bracelet Keep it on during all maintenance tasks including setup se...

Page 68: ... the Stack Position Perform the corresponding setups in the Te Stack panel Refer to the Instrument Software Manual Requested Tests and Settings Refer to Section7 4 Performing the Requested Tests and Settings 7 4 and to the Instrument Software Manual Te MO Version Perform the Te Stack Functional Test procedure Freedom EVO Version If each Transfer Station is equipped with two Te Stacks perform the S...

Page 69: ...he problem Which Errors can the Operator Correct The troubleshooting table below lists possible malfunctions and errors of the Te Stack The operator is enabled to correct some of those problems or errors by him herself For this appropriate corrective measures are listed in the column Corrective measures The elimination of more complicated malfunctions or errors is usually performed by the Tecan FS...

Page 70: ...pecifi cation is incorrect Teach the position Refer to the Instrument Software Manual Always use microplates meeting the SPS standard Correct the specification Stack for microplates Microplate gets stuck Microplates are loaded incorrectly The grippers got stuck The solenoid is defec tive Adjust the microplates Check the gripper mechanism If the problem cannot be solved contact the Tecan FSE Contac...

Page 71: ...or the samples processed with the Te Stack Thoroughly decontaminate all relevant parts When storing the Te Stack fill in an Instrument Decontamination form and keep it within the package 1 Save data exit application software and instrument software 2 Switch the Freedom EVO instrument off Wait until the green light is dark 3 Unplug the CAN port cable s between Te Stack and Freedom EVO 4 Remove and ...

Page 72: ...MO front cover 2 On both side panels of the Te MO mark the position of the Te Stack support A 3 Remove the four screws B and Te Stack support with all Te Stack base units 4 Clean all parts and carry out the appropriate decontamination procedure 9 1 3 Freedom EVO Version Contact the Tecan FSE Fig 9 1 Removing the Te Stack support from the Te MO A A B B ...

Page 73: ...d during storage ATTENTION Damage due to oxidation All parts must be dry before storage 1 Protect the Te Stack against dust and humidity with a plastic cover 2 Store the Te Stack in its original packaging 3 Keep and store the following documents together with the Te Stack This Operating Manual A filled in Instrument Decontamination form The Service and Maintenance Logbook Storage Conditions The en...

Page 74: ...9 4 Te Stack Operating Manual 391862 en V2 3 9 Shutdown Storage and Shipping Transport ...

Page 75: ... you do not intend to keep the packing material for future use e g for transport and storage purposes Return the packaging of the product spare parts and options via the field service engineer FSE to the manufacturer 10 2 Disposal of Operating Material Since the material processed by the Te Stack is not known to Tecan detailed information on how to dispose of it cannot be given here WARNING Chemic...

Page 76: ...ronmental impacts associated with the treatment of waste Do not treat electrical and electronic equipment as unsorted municipal waste Collect waste electrical and electronic equipment separately WARNING Depending on the applications parts of the Te Stack may have been in contact with biohazardous poisonous or even radioactive material Make sure to treat this material according to the applicable sa...

Page 77: ... Stack spare parts accessories and options including their ordering information How to Find Spare Parts Refer to the figure on the next page to identify the spare parts needed Look up the ordering information in the tables How to Order Spare Parts Always state the designation and the part number when ordering spare parts Ordering Address Order the parts from Tecan See chapter 12 Customer Support 1...

Page 78: ...re helps you to identify the available spare parts for the Te Stack Refer to the table below to find out the designation and the part number Fig 11 1 Te Stack A B C Tab 11 1 Te Stack essentials Item No Designation Tecan Part No A Transfer station 30020083 B Stacker column for microplates or DiTi racks 10612251 C Stacker column for DiTi boxes 10612252 ...

Page 79: ...esignation and the document identification 11 1 3 Software Software Upgrade Refer to the table to find out the designation and the part number Tab 11 2 Racks for DiTis Designation Tecan Part No Rack for LiHa DiTis 1000 µl 10612264 Rack for LiHa DiTis 100 200 µl 10612265 Tab 11 3 Documentation Designation Tecan Part No Te Stack Operating Manual hardcopy 30020036 Te Stack Operating Manual CD 3002003...

Page 80: ...Tecan Part No Waste station Freedom EVO version 30020034 Waste chute Freedom EVO version 30020035 Waste station Freedom EVO version nested DiTi 30020038 Slide Freedom EVO version nested DiTi 30020039 Barcode scanner 10619068 Cabinet Please ask your local service organization Tab 11 6 Nested DiTi Designation Tecan Part No Waste station Freedom EVO version nested DiTi 30020038 Slide Freedom EVO vers...

Page 81: ...with 10 boxes of 96 DiTis 10612342 DITI 150µL STE FILT 4800P GENMATE TE MO 4 100 µl disposable tips 5 cartons with 10 boxes of 96 DiTis 10612345 DITI 100µL 4800 PCE GENMATE TE MO 5 100 µl sterile disposable tips 5 cartons with 10 boxes of 96 DiTis 10612346 DITI 100µL STERILE 4800P GENMATE TE MO 6 100 µl sterile disposable filter tips 80 µl capac ity 5 cartons with 10 boxes of 96 DiTis 10612347 DIT...

Page 82: ...11 6 Te Stack Operating Manual 391862 en V2 3 11 Spare Parts and Accessories Options ...

Page 83: ... homepage on the web www tecan com Country Region Address Telephone Telefax E mail Asia Tecan Asia Pte Ltd 18 Boon Lay Way 09 140 TradeHub 21 Singapore 609966 Singapore Telephone Telefax E mail 65 6444 1886 65 6444 1836 tecan tecan com sg Austria Tecan Austria GmbH Untersbergstrasse 1a A 5082 Grödig Austria Telephone Telefax E mail 43 6246 8933 256 43 6246 72 770 helpdesk at tecan com Belgium Teca...

Page 84: ...egårdsgatan 11B SE 431 53 Mölndal Sweden Telephone Telefax E mail 46 317 54 40 00 46 317 54 40 10 helpdesk tecan se Spain Tecan Ibérica Spain Sabino de Arana 32 E 08028 Barcelona Spain Telephone Telefax E mail 34 93 409 1237 34 93 411 2407 helpdesk sp tecan com N VI km 23 300 c Pollensa 4 Oficina 8 E 28230 Las Rozas de Madrid Spain Telephone Telefax E mail 34 91 151 71 07 34 91 151 71 20 helpdesk ...

Page 85: ...k Operating Manual 391862 en V2 3 12 3 USA Components Tecan Systems Inc 2450 Zanker Road San Jose CA 95131 USA Telephone Telefax Telephone E mail 1 408 953 3100 1 408 953 3101 Toll free in the US 1 866 798 3226 tecan sy tecan com ...

Page 86: ...12 4 Te Stack Operating Manual 391862 en V2 3 12 Customer Support ...

Page 87: ...ication 0 II D Dimensions 3 7 Te Stack 3 8 DiTi box Function 4 10 DiTi rack Function 4 12 Drawer Function 4 7 E Electrical specifications 3 8 Emergency stop 6 9 Emissions 3 10 Environmental conditions 3 10 F Freedom EVO Switching off 6 7 Freedom EVO version 3 2 4 1 Reinstallation 5 3 I Installation 5 1 Reinstallation 5 2 Interrupt Run 6 8 M Maintenance Cleaning 7 3 Logbook 7 1 Record 7 1 Schedule ...

Page 88: ... parts 11 1 Specifications 3 7 Column capacity 3 9 Electrical 3 8 Stacker column Function 4 2 Replace 6 3 Start Preparing the system 6 2 Starting a run 6 3 Stop Checks after stopping 6 7 Emergency stop 6 9 Run 6 7 System 6 7 Storage 9 3 Conditions 9 3 Switch off Freedom EVO 6 7 System Switch off 6 7 T Task During run 6 3 Technical data 3 7 Te MO version 3 2 4 1 Reinstallation 5 3 Te Stack Checks a...

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