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SUPPORT SERVICES
help contacts
Need more help? Please contact the appropriate number listed below to insure
prompt assistance with your problem.
Contact TDS Metrocom Technical Support 1.877.410.5971
Available 24 hours a day, seven days a week, 365 days a year.
• DSL service is not working
• Cannot connect to Internet
• Need help configuring your e-mail on your computer
• Cannot send or receive e-mail
Contact TDS Metrocom Repair Team 1.877.METROCOM (877.638.7626)
Mon.-Sun.
6am-Midnight (on call after hours)
• Missing items from your modem kit
• Defective modem
• Need more phone filters
billing issues
Contact TDS Metrocom Customer Care 1.877.METROCOM (877.638.7626)
Mon.-Fri.
6 a.m.-10 p.m. CST
Sat.
8 a.m.-5 p.m. CST
Sun.
Closed
• Telephone issues (call waiting, forwarding, line noise)
• Inquire about or change your account
If you have other questions or concerns, please feel free to contact one of the
numbers above and your call will be directed to the appropriate person.
