Section 8
8-1
085592-M
Troubleshooting Guide
8
Troubleshooting Guide
Table 8-1
Problem
Probable Cause
Remedy
Page
Ref.
1. No product is being
dispensed.
a. The power switch is in the OFF
position.
a. Place the power switch in the AUTO
position.
b. The mix level is inadequate in the
mix hopper.
b. Fill the mix hopper with mix.
c. The beater motor overloaded.
c. Reset the freezer.
d. The unit is unplugged at the wall
receptacle.
d. Plug in the power cord.
e. The circuit breaker is tripped, or
the fuse is blown.
e. Place the circuit breaker in the ON
position or replace the fuse.
---
f. The freezer door is incorrectly
assembled.
Procedures" for proper installation.
g. Product is being drawn off in
excess of the freezer’s capacity.
g. Stop drawing product and allow the
unit to recover.
---
2. The machine will not
operate in the AUTO
mode.
a. The control is set too cold.
a. Contact service technician.
b. The refrigeration system is not
activated.
b. Momentarily raise the draw switch to
activate the refrigeration system.
c. The circuit breaker is tripped, or
the fuse is blown.
c. Place the circuit breaker in the ON
position or replace the fuse.
---
d. The beater motor overloaded,
causing a loss of power to the
power switch.
d. Reset the freezer.
3. The product is too stiff.
a. The control is set too cold.
a. Contact service technician.
---
4. The product is too soft.
a. The control is set too warm.
a. Contact service technician.
---
b. The air tube is not installed.
b. Install the air tube in the mix inlet hole
at the bottom of the mix hopper.
c. Out-drawing the freezer's capacity.
c. Two 4 oz. (113.4 g) servings in one
minute.
---
5. The freezing cylinder
walls are scored.
a. Operating freezer without the front
bearing on the freezer door.
a. Install the front bearing on the freezer
door.
b. The gear unit or the direct drive is
out of alignment.
b. Contact service technician.
---
6. Excessive leakage in
rear drip pan.
a. A worn or defective O-ring is on the
beater drive shaft.
a. Replace O-rings every 3 months.
b. The rear shell bearing is worn.
b. Contact service technician.
---
c. Incorrect lubricant was used.
c. Use food grade lubricant (example:
Taylor Lube).
d. Inadequate lubrication of beater
drive shaft.
d. Lubricate the beater drive shaft
properly.
Summary of Contents for C152
Page 8: ...1 4 TO THE INSTALLER 085592 M To the Installer 1 Notes ...
Page 36: ...9 2 PARTS REPLACEMENT SCHEDULE 085592 M Parts Replacement Schedule 9 Notes ...
Page 40: ...10 4 LIMITED WARRANTY ON EQUIPMENT 085592 M Limited Warranty on 10 Notes ...
Page 44: ...11 4 LIMITED WARRANTY ON PARTS 085592 M Limited Warranty on Parts 11 Notes ...