Taylor 358, Operator'S Manual

Page: 29 / 38

Section 8
8-1
Models 358 and 359
Troubleshooting Guide
8
Troubleshooting Guide
Table 8-1
Problem Probable Cause Remedy
Page
Ref.
1. No product is being
dispensed with the draw
valve open and the
machine in the Auto
mode.
a. Beater motor is out on reset. a. Reset the freezer. 5-2
b. Circuit breaker tripped to OFF or
blown fuse.
b. Turn breaker to ON position or
replace fuse.
- -
c. Inadequate mix in the mix hopper. c. Fill the mix hopper with mix. 6-5
d. Freeze-up in mix inlet hole. d. Contact a Taylor service technician to
adjust the mix hopper temperature.
- -
e. Beater is rotating counterclockwise
(from operator end).
e. Contact a Taylor service technician to
correct rotation to clockwise.
- -
2. The product is too stiff. a. Inadequate mix in hopper. a. Fill the hopper with mix. 6-5
b. Thermistor control is set too cold. b. Contact a Taylor service technician. - -
3. The product is too soft. a. Worn scraper blades. a. Replace regularly. 6-1
b. Not enough airspace is around the
machine.
b. Allow for adequate airflow across the
condenser.
1-1
c. Dirty condenser. c. Clean monthly. 7-2
d. Out-of-date mix. d. Use only fresh mix. - -
e. Thermistor control is set too warm. e. Contact a Taylor service technician. - -
4. The mix in the mix
hopper is too cold.
a. The temperature is out of
adjustment.
a. Contact a Taylor service technician. - -
5. The mix in the mix
hopper is too warm.
a. The mix hopper cover is not in
position.
a. Place the hopper cover in the correct
position.
6-6
b. Warm mix was placed in the
hopper.
b. Mix should be below 40
°
F (4.4
°
C)
when placed in hopper.
7-1
c. The temperature is out of
adjustment.
c. Contact a Taylor service technician. - -
6. The driveshaft is stuck in
the drive coupling.
a. Mix and lubricant is collected in the
drive coupling.
a. Brush-clean the rear shell bearing
area regularly.
6-8
b. Rounded corners of driveshaft,
coupling, or both.
b. Call a Taylor service technician to cor-
rect the cause and replace the neces-
sary components.
Do not
lubricate the hex end of the
driveshaft.
- -
7. The freezing cylinder
walls are scored.
a. Scraper blades are damaged. a. Replace scraper blades. 6-1 / 6-2
b. Machine was placed in Auto before
all sanitizing solution was removed
from freezing cylinder.
b. Place machine in Auto only after
priming is complete and all sanitizing
solution has been removed.
6-3 / 6-5
c. Missing or worn front bearing on
freezer door.
c. Install or replace the front bearing. 6-3
d. The beater assembly is bent. d. Call a Taylor service technician to
repair or replace the beater and to
correct cause of insufficient mix in
freezing cylinder.
- -