TANDBERG RDX QuikStation Product Manual Download Page 1

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Summary of Contents for RDX QuikStation

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Page 2: ...anties of merchantability or fitness for any particular purpose Further Tandberg Data reserves the right to revise this publication without obligation of Tandberg Data to notify any person or organiza...

Page 3: ...s personnel or agent in a manner differing from the maintenance instructions provided by Tandberg Data Removal of the Tandberg Data identification label s Physical abuse due to improper packaging of...

Page 4: ...IV PRODUCT MANUAL 1019786 NOTES...

Page 5: ...Compact Design 3 RDX QuikStation Components 4 RDX Dock LCD Panels 6 RDX Cartridge Eject button Power LED 7 RDX QuikStation LED Indicator Panel 7 2 Installation and Setup 9 Preparing for Installation 1...

Page 6: ...0 Connecting iSCSI Targets with CHAP for Macintosh 42 4 System Configuration 47 System Settings Overview 48 Setting Date and Time 49 Configuring Network Information 50 Configuring Advanced Network Set...

Page 7: ...Moving a Media Cartridge 78 Setting the Unique Inquiry Option 80 Setting the Autoloader Option 80 6 Physical Device Management 83 Viewing Physical Device Properties 84 Ejecting RDX Cartridges 86 Erasi...

Page 8: ...erwriters Laboratory 107 GS 107 European Community 107 United States FCC Declaration of Conformity 108 Canadian Verification 108 Japan 108 Australia and New Zealand 109 Waste of Electronic and Electri...

Page 9: ...t computers to RDX QuikStation iSCSI targets including how to set up iSCSI security Using the RDX Remote Management Console Chapter 4 describes RDX QuikStation system tasks such as network configurati...

Page 10: ...vailable online at www tandbergdata com CONVENTIONS USED IN THIS MANUAL This manual uses the following conventions Note Notes provide additional information or suggestions about the topic or procedure...

Page 11: ...RDX technology which combines the removability durability and economy of tape with the random accessibility and performance of disk Depending on the size of the RDX cartridges that are in use the RDX...

Page 12: ...slots A Tandberg Data StorageLibrary T40 with four LTO 3 tape drives and eight slots A tape autoloader with one LTO 3 tape drive and eight slots For even greater flexibility you can configure the foll...

Page 13: ...pplications that are compatible with the RDX QuikStation visit the Tandberg Data web site www tandbergdata com or contact your backup software vendor INTEGRATED WEB BASED MANAGEMENT The RDX QuikStatio...

Page 14: ...eject keyhole eight each Note To use the emergency eject function straighten a paper clip or use a similar straight metal object and insert it into the keyhole The paper clip needs to be sturdy enough...

Page 15: ...n Note When the unit is turned on pressing the power button performs a soft shutdown recommended Pressing and holding the power button for 10 seconds performs a hard shutdown Mouse connector green Key...

Page 16: ...s in the LCD panel When a USB flash drive is inserted into the front panel USB port LogDump displays When the system log dump is complete the LCD panels display PASSED If one of the following files is...

Page 17: ...s accessing the cartridge A user has either pressed the eject button or has ejected the cartridge via the Remote Management Console LED Indicator Color Status Off no color RDX QuikStation is not conne...

Page 18: ...8 PRODUCT MANUAL 1019786 CHAPTER 1 PRODUCT OVERVIEW...

Page 19: ...RDX QuikStation and includes the following sections Preparing for Installation page 10 Installing the RDX QuikStation in a Rack page 12 Connecting Network and Power Cables page 17 Configuring Network...

Page 20: ...ower surges An uninterruptible power supply UPS is recommended Ensure that the work area is free from conditions that could cause electrostatic discharge ESD Discharge static electricity from your bod...

Page 21: ...appliance end cap covers to place over rackmount bolts USB flash drive Rackmount rail kit which includes Two inner rack rails to attach to the RDX QuikStation Two outer rack rails to attach to the ra...

Page 22: ...at are not required for assembly 8 washers To use with the 10 pan head screws when you attach the outer rail to the rack 6 bar nuts To secure the outer rail to the rack and also to secure the bracket...

Page 23: ...the rail extension bracket or the short bracket to the outer rail Adjust the bracket to a point where the rail is at the same distance that you measured in Step 1 3 Align the bottom and middle hole of...

Page 24: ...above 3 Thread the screws through the washers the rack post and the bottom and middle holes of the bar nut see figure above 4 Install a clip nut in the hole directly below the bar nut see figure above...

Page 25: ...nner rail holes with the first three holes on the RDX QuikStation 2 Use three 6 pan head screws to attach the inner rail to the appliance as shown in the above figure Figure 2 3 Attaching the inner ra...

Page 26: ...QuikStation completely into the rack 4 Use the locking screws located on each side of the RDX QuikStation to secure it into the rack Push and turn the locking screws clockwise to lock The locking scre...

Page 27: ...g the black power button that is located on the back of the RDX QuikStation Note Once the unit is powered on all eight LCD panels will alternately display the firmware level system name DHCP status an...

Page 28: ...that is included in your RDX QuikStation accessory box and insert the flash drive into an open USB slot on any computer with a text editor 2 From the computer navigate to the USB Flash Drive Open the...

Page 29: ...vailable you can save the file to any USB flash drive with a VFAT file system 6 Insert the USB flash drive into the USB port located on the center front panel of the RDX QuikStation After you insert t...

Page 30: ...e Note Your web browser must have JavaScript enabled To connect to the RDX QuikStation Remote Management Console 1 From a network host type the RDX QuikStation IP address in a web browser http RDX Qui...

Page 31: ...ibrary and disk For more information about best use for each logical device type see Chapter 5 To configure the logical device type 1 Select the device type from the dialog window that opens when you...

Page 32: ...nt IP address changes of the iSCSI target You can also configure optional DNS server addressing information See Configuring Network Information on page 50 for more information From the main menu bar i...

Page 33: ...via the iSCSI Internet Small Computer System Interface protocol In iSCSI terminology a host computer is referred to as an initiator and the storage device it connects to as the iSCSI target This chap...

Page 34: ...s the initiator host The secret is set just for the target All initiators that want to access that target need to use the same secret to connect to the target For more information see Setting iSCSI Se...

Page 35: ...Connecting iSCSI Targets for Linux page 28 Connecting iSCSI Targets for Macintosh page 30 CONNECTING ISCSI TARGETS FOR WINDOWS The following instructions describe how to connect your network host com...

Page 36: ...he RDX QuikStation Click OK 4 Click the Targets tab Depending on how you configured the logical device type for the QuikStation you will see two to eight iSCSI targets The screenshot below depicts a T...

Page 37: ...indows OS The Connect to Target dialog window opens b Select the Add this connection to the list of Favorite Targets checkbox Click OK The RDX QuikStation s iSCSI target should display as connected in...

Page 38: ...DX QuikStation iSCSI targets enter the following command replacing the variable RDX QuikStation IP address with the actual IP address for your RDX QuikStation iscsiadm m discovery t sendtargets p RDX...

Page 39: ...placing target portal with the RDX QuikStation IP Address iscsiadm m node T target IQN name p target portal logout 2 Delete an iSCSI target To delete a target enter the following command replacing tar...

Page 40: ...e with your chosen backup application To establish an iSCSI connection 1 Open Xtend SAN iSCSI Initiator Click the Discover Targets tab then click Discover by DNS IP The following dialog window opens 2...

Page 41: ...OCTOBER 2011 RDX QUIKSTATION 31 3 Highlight all the discovered targets and click Add The targets are displayed in the left pane with a red icon signifying that they are not yet connected...

Page 42: ...nter pane b Select the Visible checkbox and the Auto Login checkbox c Click the Status tab The target s connection status is displayed d Select the Network Node and click Login e The iSCSI targets wil...

Page 43: ...rations only one initiator can be actively connected to a logical tape drive a For library and autoloader configurations you set iSCSI security for the library autoloader only not for the individual t...

Page 44: ...T CONSOLE To set iSCSI security 1 Sign in to the RDX QuikStation Remote Management Console see page 20 2 Click the Logical Device tab then select the iSCSI target from the tree view in the left pane 3...

Page 45: ...initiator name By default this is the host IQN name which you can find from your iSCSI host initiator software application Note You can create a unique user name in this field If you do so you must a...

Page 46: ...uthentication To add hosts that will be allowed to connect to an iSCSI target 1 From the Security tab dialog window select Host Authentication from the pulldown window 2 Click Add The Add iSCSI Host d...

Page 47: ...ightly depending on your Windows operating system To establish an iSCSI connection with CHAP enabled 1 Open Microsoft iSCSI Initiator and click the Discovery tab 2 Click Discover Portal Your version o...

Page 48: ...torageLibrary T24 configuration The three iSCSi targets connect the library and two LTO 3 tape drives to the host 5 For each iSCSI target complete the following steps a SelectaniSCSIqualifiedname IQN...

Page 49: ...gement Console for this particular iSCSI target Note The host initiator name which is displayed above the target secret in the Advanced Settings dialog must match the initiator user name that is speci...

Page 50: ...distribution web site 1 Install Open iSCSI initiator To install the iSCSI initiator enter the following command yum install iscsi initiator utils For Ubuntu and Debian operating systems enter the fol...

Page 51: ...X QuikStation iscsiadm m discovery t sendtargets p RDX QuikStation ip address Depending on how you configured the logical device type for the RDX QuikStation you will see two to eight iSCSI targets 4...

Page 52: ...mmended for use with your chosen backup application To establish a secure iSCSI connection 1 Open Xtend SAN iSCSI Initiator Click the Discover Targets tab then click Discover by DNS IP The following d...

Page 53: ...OCTOBER 2011 RDX QUIKSTATION 43 3 Highlight all the discovered targets and click Add The targets are displayed in the left pane with a red icon signifying that they are not yet connected...

Page 54: ...the Auto Login checkbox c Click Security The Configure Security dialog window opens d Type the target secret This secret must match the CHAP secret that was set in the RDX QuikStation Remote Managemen...

Page 55: ...lick Login The iSCSI targets will display with a green icon when they are connected to the RDX QuikStation as shown below Important Before you shutdown or restart the RDX QuikStation for any reason Ta...

Page 56: ...46 PRODUCT MANUAL 1019786 CHAPTER 3 ISCSI CONFIGURATION...

Page 57: ...tor privileges can view and modify The chapter includes the following sections System settings overview page 48 Setting date and time page 49 Configuring network information page 50 Setting email noti...

Page 58: ...password recovery are sent enable SNMP authentication and customize email sender and subject line text see page 53 User Management Allows an administrator to add remove and edit users that are allowe...

Page 59: ...llowing options Modify the time zone system date and system time fields Click Update Select the Keep synchronized with an internet time server NTP checkbox Type the NTP server IPv4 address or fully qu...

Page 60: ...t name if desired The default RDX QuikStation host name uses QS and the last four digits of the unit s serial number 3 Add or modify the search domain DNS lookup domain This field is optional 4 Choose...

Page 61: ...Configuring Advanced Network Settings in the section below for more information 7 Click Change CONFIGURING ADVANCED NETWORK SETTINGS The Advanced tab section of the Network Settings dialog window dis...

Page 62: ...following table describes the two port bonding modes that are available in the RDX QuikStation Table 4 2 Port bonding options Port bonding mode Description Active backup failover The Active backup or...

Page 63: ...Notification 2 Type one or two valid email addresses in the email recipient fields The RDX QuikStation will send any system error messages such as a fan failure or an RDX dock failure to the addresse...

Page 64: ...n to automatically check for firmware updates when you log into the Remote Management Console LCD Language Allows you customize the language that is displayed in the RDX QuikStation s LCD panels The l...

Page 65: ...OCTOBER 2011 RDX QUIKSTATION 55 From the Remote Management Console main menu select System Settings Options The Options dialog window opens with the System tab selected...

Page 66: ...om using the eject function in the Remote Management Console This is because the connected host computer s operating system has reserved the cartridge Enabling the unsafe eject option allows you to ov...

Page 67: ...ll be mounted to the virtual IE port The remaining inserted cartridges will not display in the Remote Management Console until you import them one at a time via your backup software application see Fi...

Page 68: ...he Options dialog window 2 Select your desired setting Click OK Note The default is the On setting See Table 4 4 Figure 4 1 A logical view of a tape library with the auto insert option turned OFF Note...

Page 69: ...e that four cartridges are displayed in their physical slots where in Figure 4 1 only one cartridge is displayed in the IE port Figure 4 3 A logical view of a tape library with the auto insert option...

Page 70: ...administrator manager and user This section contains the following topics Group permissions overview page 61 Adding users to a group page 61 Removing users from a group page 62 Editing user informatio...

Page 71: ...ce information refresh update device information manually Managers have permission to do the following view group information view iSCSI Management security and connection status set options for autom...

Page 72: ...words can contain any combination of letters numbers and the following special characters _ 4 Select the group you want to assign the user to from the pulldown menu For a description of the permission...

Page 73: ...ick Enter Note User names can only contain letters numbers and the _ character There is no limit on the number of characters Editing a password 1 From the User Management dialog window go to System Se...

Page 74: ...he default password is Admin case sensitive If you have forgotten the user name and password for any other account contact the RDX QuikStation administrator or sign in as the built in administrator ac...

Page 75: ...sword Reset dialog window open Note If you close the browser session the request key that was sent via email becomes invalid 5 Copy the request key from the email message and paste it into the Reset K...

Page 76: ...drive you can use any USB flash drive that is formatted with a VFAT file system 2 Navigate to the flash drive and create a blank text file on the drive In Windows right click in the directory window...

Page 77: ...and the LCD dock panels display RstPasswd 5 Remove the USB flash drive from the RDX QuikStation when the USB symbol stops blinking and the LCD dock panels flash Done 6 Connect to the RDX QuikStation...

Page 78: ...nistrator Password via USB section of the dialog window 9 Type a new password Type the password again to verify Click Reset Click OK Note Passwords are case sensitive and must be 6 to 30 characters lo...

Page 79: ...nt Console s Logical Device interface The chapter includes the following sections Logical device type overview page 70 Choosing a logical device type page 71 iSCSI devices overview page 72 Managing di...

Page 80: ...tication and host authentication Up to 10 initiator users or hosts are allowed for the drive target Tape drives Eight Ultrium 3 SCSI n a Eight Disk autoloader Two RDX DiskLibrary yes see page 57 n a Y...

Page 81: ...removable disk include Retrospect ArcServe and CommVault Does your backup application include a tape library unlimited drive option which requires an extra license fee With tape backups if you requir...

Page 82: ...e Remote Management Console To navigate to the iSCSI Devices view From the Logical Device interface select iSCSI Devices from the tree view in the left pane By default the iSCSI Devices window display...

Page 83: ...n sort the columns in ascending or descending order and select which columns are visible To customize the iSCSI Devices view Select the arrow which appears when you move your mouse over the product or...

Page 84: ...ays HP Product The product name for the device The Product field displays RDX for RDX drives and Ultrium 3 SCSI for tape drive configurations Revision The firmware revision level for the logical devic...

Page 85: ...ab only displays when you have selected an iSCSI device target from the left pane 3 Click the Connection tab If there is a host connected to the target the host s initiator node name will be displayed...

Page 86: ...ADERS The following properties are displayed for virtual tape libraries and autoloaders Table 5 4 Logical properties for virtual tape libraries and autoloaders Property Name Description For the librar...

Page 87: ...of the tape library autoloader slots The element address correlates to the RDX dock number Media label visible if the dock has an RDX cartridge inserted The default media label is derived from the la...

Page 88: ...s you can logically move media to an open slot to the IE port or to the tape drives Note If you move media to the IE port the cartridge will be ejected from the dock and the media will be logically re...

Page 89: ...log window opens 3 Select the Source slot and the Destination slot from the pull down menus The Source pull down menu only displays the slots that contain an inserted cartridge and the Destination pul...

Page 90: ...nquiry string Default The virtual tape library reports the device s original inquiry string This is the inquiry string that a physical version of the tape library reports For example the device inquir...

Page 91: ...OCTOBER 2011 RDX QUIKSTATION 81 NOTES...

Page 92: ...82 PRODUCT MANUAL 1019786 CHAPTER 5 LOGICAL DEVICE MANAGEMENT...

Page 93: ...since logical tape library views can differ You can also use the physical device view to force eject RDX cartridges erase cartridges and clone data from one RDX cartridge to another The chapter inclu...

Page 94: ...e RDX QuikStation s operating temperature range see page 106 Host name The name that identifies the RDX QuikStation The default host name is QS plus the last four digits of the RDX QuikStation serial...

Page 95: ...ge 95 Dock LCD text The cartridge label text that is displayed on the LCD dock panel This field is populated only if an RDX cartridge is inserted in the dock Dock FW rev The RDX dock firmware version...

Page 96: ...rmat an RDX cartridge as a single NTFS partition from the Remote Management Console If you configure your RDX QuikStation as a virtual tape library the RDX cartridges are automatically formatted to us...

Page 97: ...te Management Console Note The cloning function copies the source cartridge to a destination cartridge sector by sector so that the destination cartridge will be an exact image of the source cartridge...

Page 98: ...he pulldown menu 4 Select the Destination RDX cartridge from the pulldown menu Note The source and destination cartridges will be offline during the cloning process 5 Click Start The RDX QuikStation b...

Page 99: ...OCTOBER 2011 RDX QUIKSTATION 89 cloning job status bar...

Page 100: ...90 PRODUCT MANUAL 1019786 CHAPTER 6 PHYSICAL DEVICE MANAGEMENT NOTES...

Page 101: ...ollowing sections System maintenance overview page 92 Performing an LCD diagnostic test page 93 Performing a dock diagnostic test page 95 Generating system logs page 96 Restarting and shutting down th...

Page 102: ...QuikStation A soft shutdown is the preferred way of turning off the power to the unit If you need to do a hard shutdown press and hold the power button on the back of the RDX QuikStation for 10 second...

Page 103: ...tly You must be standing in front of the RDX QuikStation to verify the test sequence To run an LCD diagnostic test 1 From the Remote Management Console main menu select System Maintenance LCD Diagnost...

Page 104: ...d green If a cartridge is loaded in the dock the cartridge s activity LED also alternately flashes amber and green 3 The dock s LCD panel backlight flashes then turns off 4 The test moves to the next...

Page 105: ...ic test 1 Select the Physical Device tab in the Remote Management Console 2 Select the dock that you want to test then click Dock Diagnostic Test in the upper right corner of the Physical Device inter...

Page 106: ...ta technical support To generate a system log 1 From the Remote Management Console main menu select System Maintenance System log 2 Save the file to your local host Note You can also generate a log du...

Page 107: ...face is active again You do not have to sign in again to access the Console To shutdown the RDX QuikStation 1 From the Remote Management Console main menu select System Maintenance System Shutdown 2 C...

Page 108: ...ting user names and passwords logical device type settings and iSCSI security settings To export RDX QuikStation system configuration files 1 From the Remote Management Console main menu select System...

Page 109: ...NG FIRMWARE When you sign in as an administrator user the RDX QuikStation detects the firmware version see page 54 If your system is not running the most current version the RDX QuikStation prompts yo...

Page 110: ...ollowing format vtx version fw 4 Click the icon to select the RDX QuikStation configuration file 5 Click Update 6 Click Yes to proceed The system reboots This process takes three minutes When the rebo...

Page 111: ...tation the system automatically detects and imports the network settings from the file For more information see Configuring Network Information on page 18 Important The file must be named network conf...

Page 112: ...102 PRODUCT MANUAL 1019786 CHAPTER 7 SYSTEM MAINTENANCE NOTES...

Page 113: ...the RDX dock Reboot the RDX QuikStation see page 92 02 Link down A communication link error between the RDX cartridge and RDX dock Eject and re insert the RDX cartridge If the error persists reboot t...

Page 114: ...ution s Can t connect to an iSCSI target Check to see if another host is already connected to the target see page 75 and page 77 The RDX QuikStation allows only one active host connection per iSCSI ta...

Page 115: ...ECIFICATIONS This appendix provides the following information about the RDX QuikStation Physical specifications page 106 Power specifications page 106 Environmental specifications page 106 Safety and...

Page 116: ...e data transfer rate is up to 200 MB second when port configuration is configured for adaptive load balancing see page 51 Network Connectivity 2 x 1 Gigabit Ethernet bonded for port failover USB 2 0 P...

Page 117: ...es of this product have been evaluated by UL and meet the applicable U S and Canadian safety standards UL60950 1 2007 Second Edition CSA C22 2 No 60950 1 Second Edition 2007 The GS Mark for the RDX Qu...

Page 118: ...erence when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this manual may...

Page 119: ...out by the Australian Communications Agency This device is in compliance with 2002 96 EC Waste of Electronic and Electrical Equipment WEEE This product is marked in accordance with China s Ministry o...

Page 120: ...110 PRODUCT MANUAL 1019786 APPENDIX CHAPTER B SPECIFICATIONS NOTES...

Page 121: ...TION 111 C SAFETY GUIDELINES This appendix provides safety guidelines for the RDX QuikStation General safety precautions page 112 Electrical safety precautions page 113 ESD precautions page 113 Operat...

Page 122: ...rer 35 C or 95 F Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised Mechanical Loading...

Page 123: ...ools which can easily damage electrical components or circuit boards they come into contact with ESD PRECAUTIONS Electrostatic discharge ESD is generated by two objects with different electrical charg...

Page 124: ...ct type When installing the serverboard CMOS battery there is a danger of explosion if the onboard battery is installed upside down which will reverse its polarities see figure The battery must be rep...

Page 125: ...ation best practice for setting security 33 CHAP 33 hosts 33 auto insert option 57 autoloader option 80 B back panel components 5 battery warning 114 C CHAP 33 enabling in the Remote Management Consol...

Page 126: ...cables 17 iSCSI initiator software prerequisite 10 preparing for 10 rackmounting the RDX QuikStation 12 to 16 iSCSI best practice for setting security 33 configuration overview 24 connecting iSCSI ta...

Page 127: ...28 operating system precautions battery warning 114 P password reset file creating 66 passwords recovering for the built in Admin account 64 requirements for CHAP 35 requirements for user groups 62 re...

Page 128: ...perties 74 physical device properties 84 unsafe eject mode 56 viewing active iSCSI connections 75 restarting the RDX QuikStation 97 S safety agency compliance 107 to 109 safety guidelines battery warn...

Page 129: ...device properties 76 Tandberg Data contacting iii tape autoloader option 80 technical support contacting iii time setting modifying 49 troubleshooting error codes 103 LCD diagnostic test 93 LCD panel...

Page 130: ...120 PRODUCT MANUAL 1019786 INDEX Notes...

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